---
description: Discover and compare Customer Success Software Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Customer Success Software for Mac - Price comparison & Reviews - Capterra United Arab Emirates 2026
---

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# Customer Success Software

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> Customer Success software helps companies ensure that their clients achieve the outcomes intended by these companies (such as customer retention and satisfaction).

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## Products

1. [Skilljar Customer Education](https://www.capterra.ae/software/136412/skilljar) — 4.6/5 (35 reviews) — Skilljar's external LMS enables businesses to deliver personalized learning programs and connect learning to revenue.
2. [elevio](https://www.capterra.ae/software/166667/elevio) — 4.6/5 (30 reviews) — Elevio is a self-service platform makes it easy to scale your customer success without hiring more support staff.
3. [Trengo](https://www.capterra.ae/software/177967/trengo) — 4.1/5 (26 reviews) — Customer delight always wins.
4. [ModuleQ](https://www.capterra.ae/software/1015336/moduleq) — 4.5/5 (26 reviews) — ModuleQ's People-Facing AI surfaces timely insights to front-line professionals by transforming Microsoft Teams into an Insights Hub.
5. [Precursive OBX](https://www.capterra.ae/software/1018023/precursive-obx) — 4.4/5 (21 reviews) — Cloud-based customer onboarding solution that assists firms with customer segmentation, task scheduling \& customized reporting.
6. [Acquire](https://www.capterra.ae/software/146821/acquire) — 5.0/5 (20 reviews) — Web \& in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video \& voice.
7. [TaskRay](https://www.capterra.ae/software/149604/taskray) — 4.3/5 (20 reviews) — TaskRay is an enterprise-class solution for onboarding customers at scale in Salesforce.
8. [USU Knowledge Management](https://www.capterra.ae/software/144600/usu-knowledge-management) — 4.8/5 (18 reviews) — AI-powered knowledge management purpose-built for customer success. Central management of all data to support omni-channel service.
9. [BrainStorm](https://www.capterra.ae/software/205039/brainstorm-quickhelp) — 4.5/5 (17 reviews) — Send adoption soaring with the winning platform for employee software training and customer education.
10. [Tiflux](https://www.capterra.ae/software/200798/tiflux) — 4.9/5 (15 reviews) — A ticket management and RMM solution helps in productivity and control of IT assets for service providers and internal
11. [Kompassify](https://www.capterra.ae/software/1022570/kompassify) — 4.7/5 (15 reviews) — Build fully personalized user onboarding experiences without writing a single line of code.
12. [Revinova](https://www.capterra.ae/software/136485/revinova) — 4.6/5 (14 reviews) — Revinova is an Agentic AI Orchestration and Enablement Platform that empowers businesses to build intelligent AI agents
13. [VirtlX](https://www.capterra.ae/software/1026661/virtlx-reflect) — 4.8/5 (13 reviews) — Transform employee \& customer survey insights into actionable training with VirtlX, the AI-driven tool for business growth.
14. [isLucid](https://www.capterra.ae/software/212767/lucid-agreements) — 4.7/5 (12 reviews) — isLucid automatically captures, transcribes and organises everything that was said during online meetings.
15. [ZapScale](https://www.capterra.ae/software/1037044/zapscale) — 5.0/5 (12 reviews) — ZapScale is a customer success platform for B2B SaaS companies.
16. [CustomerGauge](https://www.capterra.ae/software/163253/customergauge) — 4.8/5 (11 reviews) — CustomerGauge enables B2B companies to collect customer feedback \& monitor behavioral trends to retain accounts and increase revenue.
17. [Glance](https://www.capterra.ae/software/36708/glance-screen-share) — 4.3/5 (10 reviews) — Glance makes it easy for customer-facing teams to support users with cobrowsing, screen sharing, video and more across web \& mobile.
18. [Surfboard](https://www.capterra.ae/software/1039354/surfboard) — 4.6/5 (9 reviews) — Surfboard is a collaborative shift planning and scheduling tool for customer success teams.
19. [Engage 365](https://www.capterra.ae/software/1023023/engage-365) — 4.1/5 (8 reviews) — Drive lasting customer loyalty with Engage365, a Customer Engagement solution powered by Microsoft Dynamics CRM.
20. [ProteusEngage](https://www.capterra.ae/software/204616/proteusengage) — 4.5/5 (6 reviews) — Centralized, secure digital workspaces with proven intelligent processes and two-way collaboration for internal and external teams.
21. [FlexPay](https://www.capterra.ae/software/1020438/flexpay) — 4.8/5 (6 reviews) — FlexPay’s failed payment recovery solution reduces involuntary churn, resulting in higher revenue growth, retention, and LTV.
22. [ScreenSpace](https://www.capterra.ae/software/1041697/screenspace) — 5.0/5 (6 reviews) — Deliver the simplicity, flexibility \& WOW factor needed to engage your customers, accelerate activation, \& drive adoption.
23. [Vendeo](https://www.capterra.ae/software/1065795/vendeo) — 4.8/5 (5 reviews) — Vendeo enhances website engagement and conversion rates by integrating interactive video pop-ups on every page.
24. [VoyagerNetz](https://www.capterra.ae/software/163125/voyagernetz) — 5.0/5 (4 reviews) — A powerful communication platform for better customer and community communication through texting, WhatsApp, Messenger and more.
25. [Upzelo](https://www.capterra.ae/software/1026443/upzelo) — 5.0/5 (4 reviews) — One platform for loyalty, referrals \& memberships. Transform one-time buyers into lifelong customers.

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## Related Categories

- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)
- [Customer Satisfaction Software](https://www.capterra.ae/directory/30541/customer-satisfaction/software)
- [Customer Engagement Software](https://www.capterra.ae/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.ae/directory/31002/customer-communications-management/software)
- [Help Desk & Ticketing Software](https://www.capterra.ae/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.ae/directory/30961/customer-success/software)
- [All Categories](https://www.capterra.ae/directory)

-----

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Having an interview, meeting with a customers or project planning? isLucid captures meeting notes and tasks, and integrates it to your project management software, CRM or ATS. Have all your meeting records securely stored in a single place. Extract the most value of your meetings, have better collaboration and keep your teams aligned.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/94e159c9-93ad-4f45-8c26-36e17b7f0107.png","url":"https://www.capterra.ae/software/212767/lucid-agreements","@type":"ListItem"},{"name":"ZapScale","position":15,"description":"ZapScale empowers Customer Success heroes to monitor and manage their customers effectively. \n \nWith 150 data points from 6 data sources, ZapScale gives you a customer health score that is evidence-based, conjecture-free, and accurate. Automatic alerts and predictive churn analysis, allow you to identify and solve customer pain points proactively with ease and efficiency. \n \n We help you ensure your customers get continuous value from your solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e4a0c6fd-9b6a-4448-9d75-37d68585d010.jpeg","url":"https://www.capterra.ae/software/1037044/zapscale","@type":"ListItem"},{"name":"CustomerGauge","position":16,"description":"The CustomerGauge Account Experience (AX) platform enables B2B companies to monitor account engagement, collect feedback through surveys, segment real-time results, and map feedback to changes in revenue & customer metrics (e.g. NPS).\n\nThrough native integrations, CustomerGauge users can monitor engagement trends across a variety of activities including how often key stakeholders answer customer surveys, submit support tickets, open marketing emails, attend business reviews, and so much more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c14ce7d7-ec31-4ac6-952b-bba0a0b20329.png","url":"https://www.capterra.ae/software/163253/customergauge","@type":"ListItem"},{"name":"Glance","position":17,"description":"Glance makes it easy for customer-facing teams to support users of websites, portals, or mobile apps. 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To achieve our mission, we are building a product that empowers success teams to plan their shifts in a collaborative, fair, and simple way. \n\nHappy teams make happy customers, and for surfers (what we call CS agents) to be happy in their role, they need  freedom, autonomy, and to be treated like a human, not a resource.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f9457ac8-a5b7-49e9-8152-8abb22336b30.png","url":"https://www.capterra.ae/software/1039354/surfboard","@type":"ListItem"},{"name":"Engage 365","position":19,"description":"Loyalty Program Platform – Engage365 powered by Microsoft Dynamics CRM uses the best of Microsoft technology to allow businesses to ace their customer engagement strategy and customer retention strategies by impressive loyalty solutions. You can now reward and retain customers through personalized interactions across multiple touchpoints. \nYegertek has extensively used Engage365 in building retail loyalty solutions, online loyalty program and is a preferred restaurant loyalty programs provider","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58e1c560-0287-44d3-8ca4-deb73cfe1c64.png","url":"https://www.capterra.ae/software/1023023/engage-365","@type":"ListItem"},{"name":"ProteusEngage","position":20,"description":"ProteusEngage - Designed for Complex B2B Journeys\n\nProteusEngage helps B2B companies simplify complex, high-stakes customer journeys by uniting sales, onboarding, and customer success in one powerful workspace. With automated playbooks, real-time engagement tracking, and seamless collaboration, teams close deals faster, onboard clients with confidence, and drive long-term growth. It’s the platform built for clarity, alignment, and repeatable success.\n\nTeams using ProteusEngage report 40% faster onboarding, 25% shorter deal cycles, and a 30% boost in customer retention. With centralized workspaces, automated workflows, and real-time engagement insights, ProteusEngage turns complex B2B journeys into predictable, scalable growth—helping companies win and retain more business with less friction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/396fa785-623b-467d-b90e-08c8a0885d91.png","url":"https://www.capterra.ae/software/204616/proteusengage","@type":"ListItem"},{"name":"FlexPay","position":21,"description":"FlexPay is the leading failed payment recovery platform for subscription and recurring payment businesses, using multiple technologies to deliver the highest failed credit card payment recovery rate, longer life span after recovery, and reduced involuntary churn. \nFlexPay’s innovative platform recovers all types of failed credit card payments by automatically selecting the ideal solution to deliver the best results, either working within the payments system with Invisible Recovery™ or delivering tailored branded outreach with Engaged Recovery™ if customer involvement is needed. \nMultiple integration options, including API and access to 40+ CRMs, means quick set-up, no disruptions to billing, and instant recovery improvements compared to traditional in-house recovery methods, such as call center outreach and rules-based retries.\nFlexPay’s failed payment recovery solution protects your subscriber experience from payment disruptions, so you can retain more customers and grow your business","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ead9ee02-9312-4c79-8c83-13d293c6e7f0.png","url":"https://www.capterra.ae/software/1020438/flexpay","@type":"ListItem"},{"name":"ScreenSpace","position":22,"description":"Customer success teams rely on ScreenSpace’s Immersive Product Stories to eliminate high-touch interactions by driving activation, adoption, and retention through personalized self-guided tours.\n\nWith a drag & drop, ScreenSpace transforms your existing content – demos • videos • screenshots • guides • decks – into a comprehensive, self-guided web experience that delivers a contextual learning experience that adapts to each customer.\n\nAll while gaining insights on customer usage & pain points.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/46eae089-a7e9-41d6-a247-3a1a95e87d2e.png","url":"https://www.capterra.ae/software/1041697/screenspace","@type":"ListItem"},{"name":"Vendeo","position":23,"description":"Vendeo is an interactive video software that allows users to add interactive video pop-ups on the pages of your website. Thanks to video pop-ups, you can increase the engagement and conversion rate of your new visitors. By using video pop-ups on your website, you provide your visitors with easy access to information on the added value of your offer, creating an optimal experience to further engage them. Create as many video pop-ups as you want, modify them at any time, and analyze them on your dashboard.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a112795a-8678-42e4-bb24-2968fc01f4e2.png","url":"https://www.capterra.ae/software/1065795/vendeo","@type":"ListItem"},{"name":"VoyagerNetz","position":24,"description":"VoyagerNetz Engage and Reach are powerful communication platforms designed to help businesses and organizations streamline communication, build relationships, and engage with their customers and communities. These solutions offer a range of features, including:\n\nCustomized communication channels: Create targeted messaging campaigns to reach specific audiences.\n\nTwo-way communication: Facilitate direct and interactive conversations with your community.\n\nData analytics: Track engagement metrics and gain valuable insights into customer behavior.\n\nIntegration with other systems: Seamlessly connect with your existing Facebook pages and Messanger for a streamlined workflow.\n\nWhether you're a community organization, sports facility, or educational institution, VoyagerNetz Engage and Reach can help you improve communication and achieve your goals.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f13690c-4a9f-434d-8688-be60097ea512.png","url":"https://www.capterra.ae/software/163125/voyagernetz","@type":"ListItem"},{"name":"Upzelo","position":25,"description":"Upzelo's customer loyalty and reward programs are crafted to boost your business's growth. Make each purchase a celebration with a bespoke program that's easy to set up and launch in minutes, all without needing any coding skills! Should you require assistance, our support and migration teams will guide you at every step.\n\nLoyalty and Rewards. Referral Program. Wallet Passes for iOS and Android. Online and In-store POS.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eac26b0e-d9f8-4db6-866a-02ca43b9864d.png","url":"https://www.capterra.ae/software/1026443/upzelo","@type":"ListItem"}],"@id":"https://www.capterra.ae/directory/30961/customer-success/deployment-options/mac/software?page=2#itemlist","numberOfItems":25}
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