---
description: Discover and compare Remote Support Software Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Remote Support Software for Mac - Price comparison & Reviews - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Remote Support Software for Mac](https://www.capterra.ae/directory/30928/remote-support/software) > [Page 4](https://www.capterra.ae/directory/30928/remote-support/software?page=4)

# Remote Support Software

Canonical: https://www.capterra.ae/directory/30928/remote-support/software

Page: 4 / 5\
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> Remote Support software helps companies provide remote technical support with screen sharing, text chat, online meetings, and training tools.

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## Products

1. [Remo](https://www.capterra.ae/software/165028/remo) — 4.4/5 (9 reviews) — Remote Control Software built on an HTML5 Platform. Connect to devices in seconds using our patent pending remote access solution.
2. [Mission Control](https://www.capterra.ae/software/219779/mission-control) — 4.8/5 (9 reviews) — Mission Control is a Project Management and Professional Services Automation SaaS trusted by thousands of companies worldwide.
3. [Livegenic](https://www.capterra.ae/software/1014575/livegenic) — 4.9/5 (9 reviews) — A virtual collaboration platform that connects you to your customers and field staff with video streaming
4. [SightCall](https://www.capterra.ae/software/170703/sightcall) — 4.1/5 (8 reviews) — See more, solve faster, serve better. SightCall enables you to deliver instant service through enriched video and workflow experiences.
5. [pcvisit](https://www.capterra.ae/software/186690/pcvisit) — 4.1/5 (8 reviews) — pcvisit Remote Support Software for your IT Business: DSGVO compliant, secure, best value for money. Made for IT Experts.
6. [Radmin](https://www.capterra.ae/software/65611/remote-administrator) — 4.7/5 (6 reviews) — Radmin is a secure remote desktop software solution that enables IT professionals to provide remote support and access.
7. [RemoteView](https://www.capterra.ae/software/212899/remoteview) — 4.8/5 (5 reviews) — Trusted by 300,000+ companies for secure and seamless remote device management.
8. [RemoteCall](https://www.capterra.ae/software/212709/remotecall) — 4.0/5 (4 reviews) — RemoteCall offers simple and secure remote assistance to any device. We provide exceptional service to tackle issues remotely.
9. [Fastviewer](https://www.capterra.ae/software/122974/fastviewer) — 4.3/5 (3 reviews) — Desktop sharing software - online meetings, presentations, remote training/support and document sharing with concurrent license model.
10. [SimpleHelp](https://www.capterra.ae/software/209027/simplehelp) — 4.0/5 (3 reviews) — Comprehensive remote support solution for your business or organization.
11. [HPE MyRoom](https://www.capterra.ae/software/173162/myroom) — 4.0/5 (2 reviews) — HPE MyRoom is a eeb conferencing tool that provides video/voice calling, conferencing, messaging, desktop sharing, and other features.
12. [tele-LOOK](https://www.capterra.ae/software/211107/tele-look) — 4.5/5 (2 reviews) — Instant live video support for service teams. Fix technical issues remotely. Basic version from €0.
13. [Thinfinity Remote Workspace](https://www.capterra.ae/software/1026251/thinfinity-workspace) — 5.0/5 (2 reviews) — Thinfinity Workspace is a leading remote access tool, enabling IT teams to solve issues, deploy software, and train remotely.
14. [Isi-APP](https://www.capterra.ae/software/1032871/isi-app) — 5.0/5 (2 reviews) — Isi-APP is an IT service management software that provides IT asset management, help desk, project management, and other capabilities.
15. [DeskRoll](https://www.capterra.ae/software/144849/deskroll-remote-desktop) — 4.0/5 (1 reviews) — Secure web-based remote access tool. Control your computers from web browser, without any installation.
16. [WiseMo Remote Desktop](https://www.capterra.ae/software/163165/wisemo-remote-desktop) — 5.0/5 (1 reviews) — Remotely control and access your PCs, Tablets, Smartphones and other mobile devices. Do it from Windows, Mac, Linux, Android, iOS.
17. [Remotely](https://www.capterra.ae/software/185502/remotely) — 5.0/5 (1 reviews) — Remote support management solution that helps businesses monitor remote desktops for hardware failures, network issues, and malware.
18. [Barracuda RMM](https://www.capterra.ae/software/184072/managed-workplace-rmm) — 4.0/5 (1 reviews) — Barracuda RMM (formerly Managed Workplace) is a security-centric remote monitoring and management (RMM) tool.
19. [Vuforia](https://www.capterra.ae/software/201125/vuforia-enterprise-ar-suite) — 5.0/5 (1 reviews) — Bring your technicians and experts together to solve problems faster and more effectively using AR-based remote assistance.
20. [OpenTouch Enterprise Cloud](https://www.capterra.ae/software/214141/opentouch-enterprise-cloud) — 5.0/5 (1 reviews) — Unified communications solution that helps businesses with instant messaging, call recording, content sharing \&amp; other functionalities.
21. [Heimdal Remote Desktop](https://www.capterra.ae/software/1021175/heimdal-remote-desktop) — 5.0/5 (1 reviews) — A remote access solution that allows you to support users anywhere in the world and is compatible with Windows, Mac, and Android.
22. [WebConnect](https://www.capterra.ae/software/1034260/webconnect) — 5.0/5 (1 reviews) — Your remote work solution. Now securely access the desktop and data on remote devices at any time, from anywhere and from any device.
23. [IrisCX](https://www.capterra.ae/software/1037762/iriscx) — 5.0/5 (1 reviews) — A customer interaction platform that helps businesses provide virtual client support and generate insights about customer behavior.
24. [Visual Assistance](https://www.capterra.ae/software/1072207/Visual-Assistance) — 5.0/5 (1 reviews) — Visual Assistance is software that enables remote teams to collaborate via live video calls, screen sharing, and other features.
25. [Proxy Networks](https://www.capterra.ae/software/144047/remote-support-software) (0 reviews) — It is a web based remote support solution for enterprises and SMBs across industries, helping improve efficiency for IT support teams.

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Page: 4 / 5\
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## Related Categories

- [MSP Software](https://www.capterra.ae/directory/30921/msp/software)
- [Collaboration Software](https://www.capterra.ae/directory/15/collaboration/software)
- [Help Desk & Ticketing Software](https://www.capterra.ae/directory/30008/help-desk/software)
- [IT Service Management (ITSM) Software](https://www.capterra.ae/directory/30676/itsm/software)
- [IT Management Software](https://www.capterra.ae/directory/10001/it-management/software)

## Links

- [View on Capterra](https://www.capterra.ae/directory/30928/remote-support/software)
- [All Categories](https://www.capterra.ae/directory)

-----

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Reach attended computers and devices as well as un-attended.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d45ccd48-54cc-4ada-97ba-2c2cbfaab36f.png","url":"https://www.capterra.ae/software/163165/wisemo-remote-desktop","@type":"ListItem"},{"name":"Remotely","position":17,"description":"Remote access, support & monitoring management solution that lets businesses connect & manage remote devices, applications and more. Features include remote access, remote monitoring, automation/scripting, anti-virus and more. 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Further,  they can easily demonstrate their value with detailed reporting.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/100d7791-44ec-42f9-b058-8daa50c7370b.png","url":"https://www.capterra.ae/software/184072/managed-workplace-rmm","@type":"ListItem"},{"name":"Vuforia","position":19,"description":"Discover augmented reality-based remote assistance and quickly scale problem-solving guidance, support, and expertise to your factory operations and service teams. Vuforia Chalk combines advanced AR collaboration tools with real-time video communications to connect a field technician with an expert so that they can both see and discuss the situation at hand.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/779d8335-a62e-40fc-ba37-bb7d65949648.png","url":"https://www.capterra.ae/software/201125/vuforia-enterprise-ar-suite","@type":"ListItem"},{"name":"OpenTouch Enterprise Cloud","position":20,"description":"Unified communications solution that helps businesses with instant messaging, call recording, content sharing & other functionalities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d68156a3-d6bf-44de-916d-8d1473b1c403.png","url":"https://www.capterra.ae/software/214141/opentouch-enterprise-cloud","@type":"ListItem"},{"name":"Heimdal Remote Desktop","position":21,"description":"Heimdal’s Remote Desktop enables System Admins to support users or access unattended computers. \nThe solution supports: \n•\tDashboard-to-agent (Windows+ Windows Server; Linux, Android, MacOSX) \n•\tAgent-to-agent (Windows+ Windows Server) \n•\tDashboard-to-NO agent (Windows+ Windows Server; Android, MacOSX, IoS with view only due to IoS limitations) \nWorks stand-alone or as part of Heimdal’s XDR platform. \nEfficiency Redefined \nYou can provide user support anytime, anywhere and on any endpoint, regardless of the Operating System. \nUnmatched Security \nIt uses encryption protocols and authentication mechanisms to ensure that only the authorized administrators gain access to the remote sessions. The tool offers a complete audit trail to ensure compliance with regulatory requirements. \nReal-time Collaboration \nEffortlessly collaborate, share resources, and troubleshoot in real-time. Bridge the distance and foster productivity with a solution designed to enhance the end-user experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2539d36e-9f8c-4713-a228-3ff51f20f007.png","url":"https://www.capterra.ae/software/1021175/heimdal-remote-desktop","@type":"ListItem"},{"name":"WebConnect","position":22,"description":"Welcome to WebConnect. Now you can work with a remote desktop as if you were at the office.\nWith WebConnect, you can securely access the desktop and data on remote devices at any time, from anywhere and from any device. Quite simply and conveniently via your respective browser. Due to its native optimization, the display adapts directly to the device at hand and thus ensures a flawless user experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/82579680-df3b-4a55-b667-4604e6a3c889.webp","url":"https://www.capterra.ae/software/1034260/webconnect","@type":"ListItem"},{"name":"IrisCX","position":23,"description":"IrisCX uses smart video to resolve consumer problems faster. Our customer interaction platform allows consumers to either self-assess their issue, schedule a time to talk to a service expert or show a service expert what their concern is to receive help in real-time.\n\nBuilt for enterprise, our platform captures data in a consumer self-help environment. Home product companies get insights into how consumers choose, set-up and support their products.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/55e5ffb6-6c91-4012-bfea-599618364bb9.png","url":"https://www.capterra.ae/software/1037762/iriscx","@type":"ListItem"},{"name":"Visual Assistance","position":24,"description":"Visual Assistance is a remote customer support and field service software that enables real-time video collaboration and screen sharing. Users can quickly invite customers to sessions via SMS or email. Live camera streaming from mobile devices helps agents visually troubleshoot issues. Voice chat allows natural conversations to speed up resolutions. Annotation tools let both parties highlight details on shared images. A dashboard provides insights into usage to optimize resources. Key benefits are quick session initiation, an intuitive interface, strong security, faster issue resolution, and reduced onsite visits. Use cases include remote technical support, installation guidance, inspections, training, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/185eeb8c-337b-4f4c-a321-6d1881f3c295.png","url":"https://www.capterra.ae/software/1072207/Visual-Assistance","@type":"ListItem"},{"name":"Proxy Networks","position":25,"description":"Proxy's new Pro 8 remote access software allows for remote access of computers, ensuring the safety and security of your computer. With remote access, a properly authorized technician is given access to your PC to fix any glitches that come your way. The best part? You don't even need to be at your computer. Always-on service means that your computer can be accessed while it is unattended as well as attended, without disturbing the user.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc96b131-a1eb-4869-8579-c3b10ea5ca82.png","url":"https://www.capterra.ae/software/144047/remote-support-software","@type":"ListItem"}],"numberOfItems":25}
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