Filter Results (362)
Improve resource handling and eliminate duplicate conversations by merging customer identities across multiple channels into a single profile. Gain a complete picture of your customer profile based on their historical interactions with your brand and team. Equip agents with the full customer story so they can provide a more personalized experience. Learn more about RingCentral Engage Digital Build stronger relationships with customers wherever they are online. Learn more about RingCentral Engage Digital
Keep your customers engaged by delivering a one-stop digital experience. Moxtra powers one-stop customer portals, providing a private communication hub, for all of your external and internal users - under your brand. It delivers a continuous connected experience with an all-in-one suite of collaborative services. Moxtra's Platform can power your branded OneStop Portal as a standalone web and mobile app, or as a fluid extension of your existing website, web or mobile app. Learn more about Moxtra Get a OneStop Client Portal, under your brand, to drive and manage the continuous connections that are critical for your business. Learn more about Moxtra
The Genesys Cloud platform is the next-generation, all-in-one omnichannel cloud contact centre solution that helps you effectively manage inbound volume and outbound campaigns using powerful routing capabilities. A unified desktop enables agents to get a 360-view of your customer, and seamlessly switch between channels and interactions. Drill-down analytics, recording policies and workforce management are built in. Weekly feature releases ensure you'll always exceed customer expectations. Learn more about Genesys Cloud Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement. Learn more about Genesys Cloud
Lob Direct Mail is the #1 platform for delivering automation, scale, and efficiency for your offline customer communications. Lob takes the traditional, largely manual, process of proofing, printing, and mailing, and turns it into an automated service that integrates with your CRM, marketing automation, and customer database. With Lob, you can send retention postcards the same way that you use digital tactics. You can trigger direct mail engagements based on customer behavior or milestones. Learn more about Lob Direct Mail Lob Direct Mail is the #1 platform for delivering automation, scale, and efficiency for your offline customer communications. Learn more about Lob Direct Mail
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. SurveySparrow Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With easy sharing options, SurveySparrow allows you to share your surveys across Web, Mobile, Social, and E-mail to easily collect feedback from your targeted audience. Learn more about SurveySparrow Turn surveys into conversations with our chat-like surveys. Engage better with your customers & employees. Learn more about SurveySparrow
Qualtrics CustomerXM (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started! Learn more about Qualtrics CustomerXM Qualtrics CustomerXM makes it easy for companies to monitor, respond, and improve every key moment along the customer journey. Learn more about Qualtrics CustomerXM
Sparkcentral offers a SaaS platform for digital customer service: listen, support and engage with your customers on channels they love. We provide a turnkey enterprise contact center solution integrating a wide range of asynchronous communication channels. Explore the full potential of CX by managing all your messaging channels from one platform. Its easy to use and integrates seamlessly with other external platforms or software. Trusted by clients such as Zappos, Netflix, Air Canada, Slack,... Learn more about Sparkcentral Deliver memorable customer service via a messaging-first approach. Listen, support and engage with customers on channels they love. Learn more about Sparkcentral
Pipedrive is a sales management tool built for salespeople by salespeople. Used by more than 90k sales teams globally, it helps to see the big picture, then gives step-by-step guidance to keep everyone focused on the activities that drive deals to close. With Pipedrive nothing falls through the cracks. It is easy to use and helps to keep focus, so your team will love to use it and you can trust the data in the system. Its simple to get started, but powerful enough adapt to any sales process. Learn more about Pipedrive Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close. Learn more about Pipedrive
LiveChat allows for instant communication with website visitors and enables prompt resolution to their questions or concerns. Plus it provides the option for tracking your visitors and sending personalised messages to appear based on specified conditions, such as the number of visited pages or time spent on the website. Learn more about LiveChat Adding LiveChat to your website gives customers the chance to talk to you directly and address any questions they may have instantly. Learn more about LiveChat
CloudTalk is a cloud call center software built for outbound sales teams and inbound customer service teams. 2,500+ companies like DHL, Yves Rocher, Karcher, Glovo rely on CloudTalk's supreme call quality and best rated telephony solutions. Grab a local phone number and take advantage of 70+ smart calling features. CloudTalk integrates with your existing helpdesk, CRM and eCommerce software. Start with a 14-Day trial for FREE. Learn more about CloudTalk CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your FREE trial today! Learn more about CloudTalk
WebEngage is a full-stack marketing automation and customer data platform that helps consumer businesses drive more revenue from their existing and anonymous users through highly contextual and personalized user engagement across channels like Email, Mobile and Web Push Notifications, In-app Messages, SMS, Web Overlays, Facebook, and WhatsApp. Learn more about WebEngage WebEngage is a B2C multichannel marketing automation tool. It helps improve user retention and drive conversions without spending $$$ Learn more about WebEngage
Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat and social, and helps you resolve issues across channels effortlessly. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. Freshdesk is used by over 40,000 customers, including Bridgestone, HP, Harvard University and DHL. Learn more about Freshdesk Freshdesk is an easy-to-use customer service software that helps over 40,000 businesses worldwide create stellar customer experiences. Learn more about Freshdesk
LiveAgent is a fully-featured customer engagement software that gives you the ability to communicate with your customers through multiple customer-preferred channels such as email, text, voice call, or social media. LiveAgent offers powerful reporting features, a universal inbox and a hybrid-ticketing system. Join companies like BMW, Yamaha, and Huawei in providing world-class customer service. Start your free trial, no credit card required. Learn more about LiveAgent Great customer service starts with better help desk software. Win more customers by providing excellent customer service with LiveAgent Learn more about LiveAgent
Userlike boosts customer engagement through chat and messaging. Chat with your customers via your website, Facebook Messenger, WhatsApp, Telegram and SMS. Connect your chatbot and automate parts of your customer interactions. Born and hosted in Germany. Userlike keeps your and your customers' data safe with a 100% GDPR-compliant communication solution. Learn more about Userlike Userlike is the first and only live chat software to help your business win and nurture customers across messaging channels. Learn more about Userlike
EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers.EngageBay offers free live chat software to engage with and deliver the personalised one-on-one support to every customer using a simple and powerful free live chat software. - all from one easy to use platform. Learn more about EngageBay EngageBay is a simple, affordable all-in-one marketing, sales and service CRM software to acquire, engage, nurture, close leads. Learn more about EngageBay
Customizable online community platform to connect, engage, and retain users. Enable your users to discuss and connect under your brand. Members can write articles, ask questions, submit answers, create polls, upvote, comment and share multiple types of content. Engage your members with our powerful gamification system, incentivization capability & notification tools. Leverage our modular community engine, apps, integrations, widgets and API for free to create habit-forming online communities. Learn more about Tribe Tribe is an online community platform that powers customer engagement via activity feeds, social widgets, gamification & notifications. Learn more about Tribe
LivePerson is the industry leader in AI-powered customer engagement platforms and works with the world's most innovative brands to build and nurture customer relationships to increase CSAT and improve customer care. LivePerson's customer engagement platform enables AI-powered chatbots to run on all of the world's most popular messaging channels to meet your customers on their app of choice. AI-powered chatbots assist humans to supercharger your customer care operations. Learn more about LiveEngage LivePerson is the industry leader in AI-powered customer engagement platforms to build & nurture customer relationships. Learn more about LiveEngage
Building artificial intelligent chatbots for the everyday online retailer. Acobot is one of the leading artificial intelligence chatbot providers for e-commerce and online retailers. Powered by advanced machine learning technology, Acobot learns from your website and engages with users autonomously. No coding needed, Acobot is supported by leading e-commerce builders such as Shopify, WooCommerce, and others. Learn more about Acobot Acobot is an artificially intelligent chatbot that uses machine learning to engage with your customers automatically. Learn more about Acobot
SendX is an Affordable, Intuitive & Feature-rich Email Marketing Software for marketers & business owners. SendX prides itself on enabling marketers with one of the simplest UIs in the industry. SendX provides unlimited email sends with every plan, powerful automation capabilities, 24x7 live support, best of breed email deliverability. 3000+ companies worldwide trust SendX for their Email Marketing. **Start with 14 days free trial (no credit card required). **Pricing starts at $9.99/month Learn more about SendX Affordable, Intuitive & Feature-rich Email Marketing Software for marketers and business owners. Starts with a 14 days free trial. Learn more about SendX
Trengo increases team productivity and efficient customer communication by unifying all communication channels in one collaborative inbox. Receive messages from Email, Facebook Messenger, WhatsApp, SMS, voice, live chat and many more in one central place. Learn more about Trengo Provides an inbox for companies to communicate efficient with their clients via different communication channels in one central place. Learn more about Trengo
Turn your customers into your brand advocates with world's most engaging automated Loyalty Program. Most effective, economical, easy to setup, customizable and highly scalable. Seamless and friction-less for consumers to use. The consumer participation is very high, with some of our clients achieving up to 76% consistent conversion rate. Comes with marketing automation to re-engage customers and advance dashboards for data analytics and reports. Learn more about Consumer Marketing Platform A comprehensive loyalty and digital marketing platform to acquire, influence and re-engage your customers at scale Learn more about Consumer Marketing Platform
Infobip is a global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale. Our communications platform is powering a broad range of solutions, messaging channels, and tools for advanced customer engagement, security, authentication, support, and retention. Learn more about Infobip Build meaningful customer relationships over any channel with the Infobip full-stack cloud communication platform. Learn more about Infobip
Zoho CRM offers businesses of all sizes and types a way to stay in touch with prospects and customers alike. Turn prospects into customers with website visitor tracking and live chat options. Engage with customers across email, telephone, social media and other channels anytime, anywhere with an Omnichannel CRM. Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution.
Zendesk is the leading help desk software, designed to build the journey that's right for each customer. Interact with customers on any channel: text SMS, web, mobile app, phone, email, social media. Support your support agents with AI powered workflows and provide them with all customer interactions, including those tracked from the 700+ app integrations. See why over 200,000 organizations in over 160 countries choose Zendesk. Zendesk builds the leading help desk software built to provide a complete solution for resolving customer complaints.
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Engage your customers via email, social media, live chat, self-service portals and web forms in single interface communication. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Take your customer support to the next level. All you need is the right helpdesk software to engage your customers over multi-channel.
Ideal for businesses of all sizes, it is a customer engagement and communication tool that provides users with eCommerce brand discovery options. Ideal for businesses of all sizes, it is a customer engagement tool that provides users with eCommerce brand discovery options.
Transform your organization's customer experience with the SoGoCX platform. Meet customers where they are in their journey, pinpoint weaknesses, identify opportunities, and take action. With comprehensive analytical power at your fingertips, including Key Driver Analysis (KDA) you'll identify CX priorities based upon your customers' attitudes, needs, and behaviors. See why 79% of our customers leave a competitor for us. Schedule an introductory call with a customer experience expert now. Discover insights. Take action. SoGoCX helps prioritize what to do next for the biggest impact on customer experience.
Sprout Social offers powerful social customer engagement solutions for leading agencies and brands including Hyatt, Ogilvy, Leo Burnett, Evernote and Microsoft. Sprout enables brands to simplify social engagement, monitor brand mentions, track hashtags, manage multiple accounts and much more | Try Sprout Free For 30 Days. Drive satisfaction, expand relationships and ensure long-term loyalty with social customer care | Try Sprout Free
Engage with customers either on-the-go or within the dashboard to deliver a fantastic customer experience. Interact with customers through webchat, live chat, chatbot, and text messaging, all in one easy-to-use platform. Through text messaging, promotional messages can be sent out individually or in bulk. Respond to every message from multiple channels all from one platform. Interact with customers through webchat, live chat, chatbot, and text messaging, all in one platform.
SurveyGizmo helps you collect the best Customer Engagement Feedback from any source, simply and without hidden costs. Measure NPS, Customer Satisfaction (CSAT), Customer Effort and more. Your customer responses can trigger automatic messages to alert your team to take immediate action. We make it easy to integrate this feedback into your core business applications and connect it across the organization. SurveyGizmo puts feedback in the hands of the people who can take action. SurveyGizmo puts Customer Feedback in the hands of the people who can take action and integrates with the systems you use every day.
Yotpo, the leading eCommerce marketing platform, helps thousands of brands accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more. Brands with Yotpo are empowered to create smarter, higher-converting experiences that spark and sustain customer relationships. We integrate with the tools you use every day, including Google, Instagram, top eCommerce platforms, and the rest of your tech stack. Yotpo, the leading eCommerce marketing platform, integrates data-driven solutions for reviews, loyalty, SMS marketing, and more.
Influitives allows you to build a community and invite advocates-customers, partners and employees-to complete activities: referrals, product reviews, social media posts, and more. As they complete these activities, which can be targeted to groups or individuals, they automatically earn points, badges, and levels to redeem perks and privileges. Easily report on all activities completed, and integrate with your CRM and more to incorporate advocacy into every step of the customer journey. Influitive is a customer engagement and loyalty platform, helping B2B companies acquire, grow, and retain customers - at scale.
Front is the first email management software that help teams collaborate with more engagement, transparency and accountability to manage hundreds of customer emails. With Front, you can assign emails to teammates, internally share and discuss emails without messy forwards and reply-alls, or set reminders to respond later. Email templates, sequences, mail merge, and shortcuts automate your workflow to save time. Try Front for free. Front is the first shared inbox that helps teams collaborate around every email with more transparency, accountability, and efficiency.
ClientPoint helps you win more business, get higher close rates, shorter sales cycles & lightning fast proposal creation with our top rated sales enablement solution. Quickly create, send, manage and track engaging multimedia eBrochures, proposals, price and product quotes, contracts, presentations and more. Integrates with Salesforce, Microsoft Dynamics, NetSuite, Hubspot, Zoho, Base, DocuSign, Sertifi and Right Signature. Enterprise-grade proposal creation tools and live-meeting capabilities, all within a dynamic digital selling experience that takes you
Pendo was founded when alumni from Rally, Google, Cisco and Red Hat combined their heads and hearts to build something they wanted but never had as product managers a simple way to understand and attack what truly drives product success. With powerful analytics, in-application user feedback, and contextual guidance designed to help companies measure and elevate the customer experience within their applications, Pendo is on a mission to improve society's experiences with software. Capture user behavior data, segment users, and then take action through in-application messaging, surveys and polls.
Falcon.io provides a platform for social media marketing and customer experience management. It features tools for social media listening, engagement, publishing, measuring and customer data management. Marketers and companies can deliver more personalized brand experiences, across touchpoints, based on enriched customer profiles. The platform features a highly intuitive and collaborative UI and is complemented by comprehensive support and consultancy services. Social media marketing & customer experience management on one easy-to-use platform.
amoCRM is the world's first messaging-powered CRM. Multi-channel communication lets you converse through messengers, emails and calls from a single app. Now every interaction with your customers can be a personalized one-on-one dialogue. Plus managers love our powerful analytics, reporting and automation tools.It's the perfect messenger-based sales solution for entrepreneurs and SMBs. amoCRM is the world's first messaging-powered CRM. It features sales pipeline, lead tracking, multichannel communication and more.
Who likes to take a survey? No one. Feedier is a new innovative platform to collect valuable Feedback. Stay leader, turn feedback into growth leverage by making data-driven decisions to improve your services and products. 1. Create highly engaging forms in minutes with your teams. 2. Get more responses through customized messages in your best-performing channels. 3. Empower your data with crossed information from your applications and machine learning 4. Collaborate and take actions Feedier is a feedback management platform to collect valuable insights with your teams through highly-engaging and gamified forms.
Optimity is a hyper-adaptive employee success and wellness platform. It is designed to engage employees (77-98%+) and reduce costs for employers. Using the science of micro-habit coaching, we provide a mobile-1st experience for employees. Optimity apps sync with your current routines (calendar, other apps, wearables, etc.) to form small, healthy micro-habits that help you live happier and longer. HR leaders use the Optimity administrator panel to launch Health Risk Assessments and report ROI. SaaS solution that helps businesses create holistic wellness programs, schedule micro-activities, and collaborate with colleagues.
Ebsta's Relationship Intelligence Platform helps B2B Sales teams build better relationships to drive predictable revenue growth. Ebsta seamlessly integrates Salesforce, emails and calendars to automatically unlock your company network, create personalised cadences, track engagement in real-time, score customer engagement and measure team performance. Ebsta's Relationship Intelligence Platform helps B2B Sales teams build better relationships to drive predictable revenue growth.
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant. UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
Screencastify is an ultra simple screen recorder that will supercharge the way you communicate at work. Record, edit and share HD videos in seconds. Instead of typing up long emails, reports or documentation, deliver your message more quickly and clearly with a screen video. Used by account managers, UX designers, sales teams, and marketers around the world. Record, edit and share HD screencasts from within your Chrome browser. Create engaging product demos, tutorials, UX/UI tests and more.
Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available. Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.
Social proof is most powerful for those who feel unfamiliar or unsure in a specific situation and who, consequently, must look outside of themselves for evidence of how best to behave there. It can boost desirability and act as a powerful conversion trigger at a pivotal point in the buying journey. ProveSource is a social proof marketing platform that streams recent customer behaviors on your website to build trust and increase conversions. ProveSource turns your website into a busy and interesting place that compels buyer action by showing recent customers activity.
At Mixpanel, our mission is to increase the rate of innovation. Through our powerful customer analytics platform, companies can analyze how and why their customers engage, convert, and retain across web, mobile, and smart devices. Then use that data to improve their experience. Over 26K companies - including 30% of The Fortune 100 - trust Mixpanel to grow their business. Mixpanel is headquartered in San Francisco with offices in New York, Seattle, Austin, London, Barcelona, and Singapore. Mixpanel helps companies analyze how customers engage, convert, and retain - then use that data to improve their experience.
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero helps businesses understand how their customers use their product, assesses their health and their likelihood to renew, and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content, ChurnZero's customer success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more!
With the SmartSurvey SaaS platform, users can capture, analyse and report virtually any type of data via a simple, yet stylish, online survey service. SmartSurvey allows users to directly reach the people whose opinions matter the most, clients, partners, patients, students and suppliers. SmartSurvey specialises in providing survey solutions for multinational business and enterprise clients, offering dedicated support and secure data storage on UK/EU based servers. SmartSurvey is an online survey solution that helps anyone create surveys, collect data and analyse results.
Hassle-free live chat software re-imagined for business growth. Convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Get started now with our forever free plan. Zoho SalesIQ helps engage site visitors in real-time to convert them into paying customers. SalesIQ has 100,000 users worldwide.
Lead conversion solution that helps businesses boost sales and lead functions with social proof, live visitors, & real-time activities. Lead conversion solution that helps businesses track website traffic, capture consumer details and monitor real-time user activities.
Liveoak is a virtual customer engagement and business platform that enables your representatives to connect, engage and complete work with customers in a seamless way. Liveoak seamlessly combines modern conferencing, forms collaboration, e-Signature and efficient data/I.D. capture combined with bank-grade security and a complete System-of-Audit. Our mission is to create an engagement platform that allows large companies to do business in a virtual context. Liveoak Technologies. We get virtual business done.
WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website. Founded in 2011, WalkMe software is used by more than 2,000 companies globally, including over 30 percent of Fortune 500 companies. WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world.
3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on AWS, the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, SFDC, and MS Dynamics. With deployments on four continents and a growing base of Global 2000 clients, 3CLogic drives digital transformation by improving CX, operational efficiency and reporting insights with dynamic IVR, CTI, AI, and speech analytics. Leading cloud contact center solution designed to help enterprises improve CX for customers and employees.
ReachEdge is our easy-to-use Customer Engagement Software for local businesses. ReachEdge give you tools to engage customers on your site, track where your leads are coming from, and capture online and phone leads into a central inbox, which makes it easy for you to engage with your leads and see what marketing tactics are working best for your business. ReachEdge provides you an easy way to manage your leads and get more customers that enables you see what your marketing is getting you.
SurveyMonkey CX is a turn-key NPS solution with robust features designed to collect, understand, and act on your customer feedback. Trigger personalized surveys through multiple channels to increase response rates. Identify improvement areas using advanced analytics - from key driver analysis to industry benchmarks. Take action faster by quickly closing the loop with customers. Easily share NPS insights with your team using custom reports, data exporting, and integrations. The best NPS solution for business. Get actionable insights to grow your business with SurveyMonkey CX.
Maximize your sales and customer engagement with Kangaroo Rewards. Kangaroos robust loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated marketing, digital gift cards, branded app, and custom omnichannel experience. Kangaroo Rewards offers in-depth reporting to monitor and adjust your program based on customer behavior and trends. Digital loyalty program for businesses with branded app. Automated marketing, discount engine, raffle module, integrated, support.
MoEngage is an intelligent customer engagement platform, built for the mobile-first world. With AI-powered automation, optimization capabilities, and in-built analytics MoEngage enables hyper-personalization at scale across multiple channels like mobile push, email, in-app, web push, On-site messages, ad re-targeting, and SMS. Fortune 500 brands across 35+ countries use MoEngage to orchestrate their omnichannel campaigns. MoEngage has been recognised in 2019 Gartner's Magic Quadrant again. MoEngage is an intelligent customer engagement platform, built for the mobile-first world.
An audience engagement software platform optimized for running promotions, contests, quizzes, and ballots for media companies. Including a robust email platform, Second Street enables their partners to connect with their community on a whole different level. Audience engagement software and robust email platform optimized for running promotions and contests for media companies.
In professional services, client confidence is essential, and theres no better way to achieve this quickly, than through clear, internal and external communication. Thats why companies chose Huddle for its secure client portal. Every company has to work across organizational boundaries, jurisdictional boundaries and deal with a lot of sensitive, confidential information. With the increase in cybercrime, companies needed a solution that will safeguard their data as well as their clients. A secure client portal solution for clear, transparent document collaboration internally and externally.
Best suited for fitness, beauty, wellness, and dental markets. Whether responding to missed calls or marketing to your clients, True Lark's (formerly FrontdeskAI) virtual front desk assistant can be used to create consistency in your communications, better customer experiences, increase revenue, improve retention, and give you time back in your day. Integrates with Phorest, Acuity, MINDBODY, & MarianaTek. With True Lark, consumers can text, call, or live chat with your business 24/7. A Remarkably human-like front desk assistant.
SurveyLab is a professional online survey tool that supports survey creation, automates response collection and report generation. System is a web application and no additional software expect web browser is needed to use it. Some of the service features include: advances logic & randomization, any language support & multi-language surveys, teamwork & survey results sharing, enhanced security (SSL/HTTPS), survey results export (Excel, SPSS, PowerPoint), branding & white label surveys, API. Professional online survey software. Surveys, questionnaires, forms and tests for Customer Experience, Market Research, HR and more!
Create engaging online learning experiences to boost customer engagement with your products and services. Start clients on a path to success by guiding them through everything they need to know in an accessible, modern online learning environment. Leverage learning paths, gamification, blended learning, and assessments to ensure product adoption and decrease churn. The Thought Industries platform provides a complete end-to-end suite of features to engage customers across the entire lifecycle. The Thought Industries platform helps companies onboard, train, and certify customers with engaging online learning.
Phone2Action is the world's leading technology company for public policy engagement, built to empower the problem-solver and advocate that lives in everyone. Our platform has helped over 11 million advocates make more than 27 million connections with elected officials and other decision-makers, with 25 new connections added every minute. Phone2Action is the world's leading technology company for public policy engagement, built to empower the advocate in everyone.
Zoho CRM Plus being a unified platform, is the ideal solution for businesses looking to provide enhanced customer experiences with streamlined administration, omnichannel customer engagement, social media marketing, powerful analytics, built-in AI, intelligent chat bots and more. Zoho CRM Plus helps you deliver exceptional customer experiences and convert them to brand advocates.
Annex Cloud's unified loyalty solution keeps your customers engaged with through advanced loyalty, referral marketing, and user generated content solutions. With Annex Cloud, you can engage your customers wherever they are with full-featured omnichannel capability. Keep them coming back through rewards, referrals, brand advocacy, and more whether they are online, in-store, and both. Annex Cloud's customer engagement loyalty program helps keep your customers attentive, engaged and loyal to your brand.
Customer Engagement Software that'd make both your mom and Walt Disney proud. Revetize helps local businesses build: Online Review, Referral, Promotion, NPS, Customer Follow-up and Loyalty Campaigns while integrating these strategies into a single follow-up process. We do that through: Text, Email, Voicemail and Pen-Written letters. We essentially help you turn your customers into an army of marketers. (Give it a look...seriously). Small Business Marketing Software helping grow Reviews, Referrals & Repeat Purchases via Text, Email, Voicemail & PenWritten Letters.
Iterable is a growth marketing platform that allows you to send personalized messages at scale across channels. Learn how to build promotional campaigns to attract prospects, welcome campaigns to nurture new users, re-engagement campaigns to convert existing customers, and customer loyalty campaigns to retain customers. With Iterable, you can build campaigns for each stage of the buyer journey and ultimately increase customer engagement on multiple channels. Iterable is the growth marketing platform that powers true omni-channel customer engagement at scale.
Engage with your customers on the channels they prefer. Whether it's SMS/text, web chat, Facebook Messenger, Twitter, WhatsApp and more. Your customer can easily get in touch with you for pre-sales support or post sales service. Use new or current landlines to send and receive messages. See more at Quiq.com. Engage with your customers on SMS/text, web chat, and social with the help of AI powered chatbots, routing, and queuing.
AiTrillion is first ever SAAS based Artificial Intelligence enabled - All In One Marketing Platform for eCommerce sellers. Aitrillion derives its AI power from over 80 million+ verified online consumer data, 100,000+ Seller Network & $3.8B USD worth transactions analyzed & counting. Aitrillions 8+ customer engagement channels integrated with analytics built for eCommerce industry, we at AiTrillion specialize at connecting the dots between millions of customers across 175+ countries. The All-In-One Automated Ecommerce Marketing Platform For Businesses At Every Stage.
Froged helps you improve your Customer Success and Support processes. Our tool has been designed to nurture your customers throughout their entire lifecycle. With Froged you will be able to increase engagement, retention, and reduce churn. Serve your customer's unique needs with customized email campaigns, a beautifully integrated knowledge base, live chat, and automated messages. Improve your Customer Success and Customer Support and nurture your clients throughout their entire lifecycle.
Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn. Delighted is the easiest and fastest way to gather and act on customer, employee, partner and vendor experience insights.
Elevio makes your products easier to learn. Improving retention, while reducing your support loads. We bring your existing support stack together to deliver an all-in-one experience for your customers, taking your customer education to the next level and providing help on-demand to your customers, when and where they need it. More than 500 companies such as Atlassian, Heap, Adroll and Dell are using elevio to improve customer education and lower support loads. Try our FREE 14-day Trial Help Customers, Help themselves! Elevio provides self-service support on-demand to your customers, when and where they need it.
BrightInfo doubles your conversion rate using a personalization algorithm that automatically analyzes visitor behavior and serves highly relevant content to each at suitable points during the natural browsing flow. BrightInfo runs autonomously and requires no extra-work from the site operator. A/B testing during free trial ensures BrightInfos impact on conversion rate is beyond reproach. BrightInfo doubles conversion rates using a personalization algorithm that analyzes visitor behavior and serves highly relevant content
Bold360 is the ultimate AI-powered customer engagement platform helping companies of all sizes build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. By blending the best of AI and agent-based technology, Bold360's suite enables companies to meet soaring customer expectations while allowing agents to do what they do best - be human. Bold360 is an AI-powered customer engagement solution delivering personalized interactions and the fastest time-to-value.
Truepush is a free-forever push notification company for websites. Truepush is working closely with 15,000+ developers/marketers globally. Bloggers, Marketers, App owners & developers from varied industries including Media houses and E-Commerce websites are sending millions of notifications every day. We have advanced features like Segmentation(Pre-defined and custom segments), Project duplication, Triggers & Templates that make it a user-friendly tool. Truepush is a free-forever push notifications company for both web & mobile with deep analytics and easy-to-use dashboard.
Vizury Engage360 is an AI-driven Omnichannel marketing platform that optimizes the potential of each channel & delivers integrated user experiences across connected devices. It delivers high value user conversions by empowering marketers to seamlessly craft unique consumer journeys & enables timely decision-making across multiple touch-points powered by machine learning that learn & evolve real-time. The platform aims to bring efficiency in marketing spends by integrating CRM & paid channels. Vizury Engage360 is an AI-driven Omnichannel marketing platform that enables marketers to drive incremental conversions & conversations
AnnounceKit is a newsfeed with eye-catching widgets. Best way announce product updates, release notes, changelog or whatever you call it. It is powered with email notifications, user feedback, analytics and users segmentation AnnounceKit is a newsfeed with eye-catching widgets, feedback collection, analytics and user tracking segmentation
Story by PulsePoint makes content marketing more efficient, more effective and more trackable. We extend your targeted reach across premium social, native, and content discovery channels. Our platform optimizes to your KPIs to maximize engagement and deliver clear ROI. How it works: Upload your content via URL and create multiple headline/image variants for each channel seamlessly, choose your channels you want to advertise on. Story optimizes towards KPIs. Manage, distribute and optimize your content across premium publishers through 25+ social, native and content discovery partners.
Acquire equips enterprise teams with the digital tools they need to create the best customer experiences. With features including secure cobrowsing, AI chatbots, live chat, and video calling. Acquires flexible and scalable software suite meets the customer service and support needs of any business on any device. Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice.
Apollo is the unified engagement acceleration platform that gives reps the ability to dramatically increase their number of quality conversations and opportunities. Reps are empowered do more than just conduct outreach, they learn who to target, how to reach out, and what to say at speed and scale. We help drive growth and success by providing the means for teams to discover and utilize their organizations unique best practices. Apollo is the foundation for your entire end-to-end sales strategy.
Marketing assistant that creates and distributes email newsletters, captures contact information from social media content and email. Marketing assistant that creates and distributes email newsletters, captures contact information from social media content and email.
Dixa is the customer friendship platform for real-time conversations between brands and their customers. Dixa enables customer facing teams to deliver instant and personalized support across phone, email, chat and messaging apps from one screen. Get real-time performance stats, powerful routing capabilities, automations, integrations and much more. Visit our website or book a demo to see how Dixa can enhance your agent & customer experience! Dixa is the customer friendship platform for real-time conversations between brands and their customers on phone, email, chat & social.
Skilljar is the leading training platform purpose-built for external education. Our enterprise-grade platform gives you all the tools you need to onboard, engage, and retain customers at scale. With Skilljar, increase adoption and renewal rates by providing consistent, comprehensive, and trackable customer training. Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale customer and partner training.
Who Uses This Software? Marketing and sales professionals who want to optimize their sales and marketing processes, encourage collaboration across their organizations and improve business results. Mobile Locker is a powerful, yet cost-effective, sales enablement system. It makes it easy for marketers to develop, update and distribute content and monitor its usage and effectiveness. The app also makes it simple for salespeople to access and customize sales materials and share them with buyers. Mobile Locker enables you to easily upload and distribute all of your sales materials, presentations, & forms to the right team members
Notificare is a leading powerful Customer Engagement Platform that helps brands to (re)engage their audience, shed light on customer behavior, and increase conversions. One single tool, with channels App Push, Web Push, Email, SMS, and Mobile Wallet., to deliver the most engaging messages and interactions. Founded in 2012, Headquartered in Rotterdam, Netherlands. Notificare is ISO/IEC 27001:2013 certified. Every superhero needs a sidekick. Notificare is the Customer Engagement Platform that helps brands to (re)engage their audience to increase retention and conversions.
An innovation Management Software that will enable your organization's transformation through collaborative innovation. Boost your corporate innovation program with us, spark your team best ideas and make innovation happens! The companys Management can monitor the entire process in real time, take action directed at a specific part of the process, receive detailed information on its evolution, and ensure that the most powerful, innovative and disruptive ideas become concrete implementations. Listen to your customers ideas and heavily impact in their customer journey by co-creating with them new products and services.
All in one integrated System to optimize and grow your agency. An Add-on to any Agency Management System that helps Agents with sales, engagement, analytics, and mobility. Insurance Agents/Support Teams utilize InsuredMines Agency Portal and Mobile App to manage clients & prospects, offering an omnichannel presence and last-mile connectivity. Helps Insurance ageencies convert, engage and retain clients with its CRM, Sales & Marketing Automation and analytics tool.
Designed for contact centers with 150+ agents and based on Aspect's proven product portfolio, the Aspect Via Platform brings best of breed contact center and workforce productivity capabilities to the cloud. As a highly scalable, secure platform, it offers the ability to start with one or more applications and then add others when ready for additional capabilities. The platform supports voice, SMS, email, chat, and mobile interactions as well a workforce, quality and performance management. Ideal for 150+ agents, the Aspect Via Platform offers modular contact center and workforce optimization applications in the cloud.
The Reflektion Customer Engagement Platform delivers best-in-class, highly engaging, predictive, and individualized shopping experiences across all online touch points so brands and retailers can drive more revenue and delight every visitor. A scalable, modular architecture delivers experiences for Search, Recommendations, Category, and Landing Pages, Content Personalization, and Email, all made smarter with E-Commerce AI thats continuously uncovering hidden relationships. A next-generation platform for incredibly individualized customer engagement.
Pemcards provides its Business customers with different solutions for brand promotion and engagement campaigns through the sending of postcards by users. Pemcards is the best gift for your customer: giving them the opportunity to share a postcard experience, becoming the best indirect marketing tool for your business. On the end user side, a Pemcards app is available free of charge on Apple and Google stores. Other services: SDK, API and Dashboard. Direct marketing solution using customized postcards. Companies can promote their services while customers send out unique souvenirs.
Zoovu is the ultimate AI-driven conversational search platform helping customers find the things theyre looking for by having a conversation. We turn every search into a conversation that leads to a fruitful shopping experience for the customer, the brand, and the retailer! More than 2,500 brands and retailers use Zoovu to have conversations that convert including Amazon, Coty, Whirlpool and Canon. Zoovu operates worldwide in 500+ product categories, across all languages. See more at zoovu.com Zoovu is the ultimate AI-conversational search platform, helping billions of consumers find the perfect products.
Enables users to re-engage their website visitors with highly targeted mobile & desktop web push notifications. With Aimtell, visitors can subscribe to your website in 1 click. Subscribers then are automatically amplified with data including page views, geolocation, and any custom events/attributes. These data points can then be used to create highly customizable segments to send targeted push notifications to. Push notification software to re-engage website visitors. Features targeting, automation, reporting, event tracking & more.
Build interactive, code-free walkthroughs that onboard and convert every user. Our easy step-by-step guides can be added to any website WITHOUT code integration - you can create your first Nickelled website walkthrough in minutes and share with colleagues, customers or prospects in seconds. Train your customers or team on new website updates, work processes and online tools. Try Nickelled FREE today. Make simple, step-by-step website walkthroughs for onboarding and converting every user.
Insightrix Online Community platform allows companies to engage with their customers on an ongoing basis using qualitative and quantitative tools. With options for long term and short term contracts, our platform was built by researchers, for researchers. One flat price gives unlimited access to surveys, discussions and your data. Our DIY software gives you the flexibility you need, but we are always here to help! The choice is yours! Insightrix Communities allows companies to engage with their customers on an ongoing, unlimited basis using qual & quant tools.
The easy-to-use tool for creating powerful digital Customer Journey Maps, User Stories, Experience maps and Service Blueprints: Organize all your customer insights, data, solutions and ideas in one place. Present and share your maps for greater commitment and impact. Collaborate on maps IRL with remote teams for higher efficiency. Update and use your maps as change plans by using Custellence's unique status settings The smart online tool for creating professional and powerful Customer Journey Maps that will improve your Customer Experience
Growave is the all-in-one marketing platform that helps Shopify brands reach their audience, engage users and increase conversions with ease. - Boost social sharing and drive new traffic to your Shopify store - Convert visitors, reviews, wish lists, interests, behaviors, and data into sales - Reward customers with loyalty points and launch your own referral program The app brings all social apps together to help Shopify stores to boo sales
LiveVox is a leading provider of enterprise (25+ agents) cloud contact center solutions, managing more than 12 billion interactions a year across a multichannel environment. With over 15 years of pure cloud expertise, we empower contact center leaders to drive effective engagement strategies on the consumer's channel of choice. Our leading-edge risk mitigation and security capabilities help clients quickly adapt to a changing business environment. LiveVox is a leading provider of enterprise cloud contact center solutions leveraging a multichannel environment.
Disciple is where communities thrive. Our platform helps brands build independent, valuable and trusted communities in a safe space that they own and control. We create safe social spaces to help brands and businesses transform their customer bases into thriving customer communities. Gather and engage your customer community in your own branded space. Understand and segment your customers using advanced analytics. Drive sales with in-app purchases. Transform your customer community today. Our interactive software drive 16x more engagement than typically seen on branded social media pages.
Do you want to improve your customer service? Do you use disjointed or legacy systems throughout your business? If you want to increase sales and manage projects from start to finish effectively, then CasePRO is the tech for you. Empower staff with a tool designed to improve productivity. Takecontrol of your business & streamline your processes with credible case & task management software. Manage customers, tasks, operations, sales, projects & more using one intelligent solution. A highly configurable piece of technology to help you manage, monitor & report on all tasks & processes across your organisation.
A user-friendly platform for managing quality and engaging user-generated content. Users can ask questions, receive quality answers, and browse helpful content & articles to effectively meet their demands for information. Enable community features and utilize advanced moderation and customization tools. User groups allow you to control content access and functional permissions. Use our content insights to intelligently decide on content creation and strategy based on the real demand from users. Allow users to ask questions, receive answers, browse content and articles. Community features encourage consistent engagement.
Capacity is a secure, AI-native support automation platform to help you and your team save time and work smarter. With the help of state-of-the-art AI, companies such as USA Mortgage, Newell Brands, Penguin Random House, and many more are turning to Capacity for their knowledge base, helpdesk and workflow automation needs. Thousands of employees at organizations large and small use Capacity to help do their best work. See what Capacity can do for you, your customers, and your team today! Capacity is a secure, AI-native support automation platform to help you and your team save time and work smarter.