---
description: Discover and compare Free Customer Engagement Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Free Customer Engagement Software - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Free Customer Engagement Software](https://www.capterra.ae/directory/30906/customer-engagement/software) > [Page 8](https://www.capterra.ae/directory/30906/customer-engagement/software?page=8)

# Customer Engagement Software

Canonical: https://www.capterra.ae/directory/30906/customer-engagement/software

Page: 8 / 8\
Prev: [Previous page](https://www.capterra.ae/directory/30906/customer-engagement/pricing/free/software?page=7)

> Customer engagement software helps marketers and business managers create and track customer experiences with personalized, engaging content.

-----

## Products

1. [Roundesk](https://www.capterra.ae/software/220154/roundesk) (0 reviews) — An agile, efficient, modern and highly automated platform offering your customers and employees business solutions.
2. [CSAT.AI](https://www.capterra.ae/software/1013294/csatai) (0 reviews) — Train agents, review interactions and dig deep into your CX – In-the-moment analysis automated with AI.
3. [Unyfy](https://www.capterra.ae/software/1017094/unyfy) (0 reviews) — Unyfy is an online community platform built to connect creators and fans in innovative ways.
4. [ReFrame Engage](https://www.capterra.ae/software/1022724/reframe-engage) (0 reviews) — ReFrame Engage offers context-aware engagement to help businesses understand and meet customers' needs and build strong relationships.
5. [Emplifi Service Cloud](https://www.capterra.ae/software/1026592/emplifi-service-cloud) (0 reviews) — Empower your contact center and your customers with automated solutions that elevate experiences across the customer journey.
6. [Metacommerce](https://www.capterra.ae/software/1042058/metacommerce) (0 reviews) — Metacommerce is a consumer engagement and data solution that helps brands acquire and grow audiences in a post-cookie landscape.
7. [SankeyJourney](https://www.capterra.ae/software/1046566/sankeyjourney) (0 reviews) — User journey analysis tool generating flow charts or sankey diagrams that help optimize retention, and conduct engagement analysis.
8. [ClearFeed](https://www.capterra.ae/software/1053315/clearfeed) (0 reviews) — ClearFeed is a conversational support platform for Slack-first teams.
9. [SuccessBoard](https://www.capterra.ae/software/1059541/successboard) (0 reviews) — Maximize Customer Retention, Satisfaction and Growth using Automation, AI and Single Source of Truth
10. [Atakian Engage](https://www.capterra.ae/software/1059858/atakian-engage) (0 reviews) — Atakian Engage is a QR code-based platform that streamlines post-sale engagement.
11. [Forward](https://www.capterra.ae/software/1062869/forward) (0 reviews) — Forward is sales room software helping B2B teams centralize sales content, collaborate with buyers, and accelerate deal cycles.
12. [RateUp](https://www.capterra.ae/software/1078711/RateUp) (0 reviews) — RateUp is a cloud-based software that turns WhatsApp into a strategic channel with personalized messaging, automation, and analytics.
13. [Engage Beast](https://www.capterra.ae/software/1080585/Engage-Beast) (0 reviews) — Engage Beast is a social media management software that streamlines engagement and customer communication across multiple channels.
14. [TechMonk](https://www.capterra.ae/software/1083569/TechMonk) (0 reviews) — Techmonk is an AI-powered platform that reduces acquisition costs, boosts customer value, and delivers personalized experiences.
15. [Go4Whatsup](https://www.capterra.ae/software/1067681/Go4Whatsup) (0 reviews) — Go4Whatsup is a WhatsApp Business API platform that automates messaging, enhances customer engagement, and increases sales.
16. [WeblyChat](https://www.capterra.ae/software/1089322/WeblyChat) (0 reviews) — AI chatbot for websites that learns your content and answers visitor questions instantly to improve engagement and capture leads.

-----

Page: 8 / 8\
Prev: [Previous page](https://www.capterra.ae/directory/30906/customer-engagement/pricing/free/software?page=7)

## Related Categories

- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)
- [Survey Software](https://www.capterra.ae/directory/30092/survey/software)
- [Customer Satisfaction Software](https://www.capterra.ae/directory/30541/customer-satisfaction/software)
- [Customer Communications Management Software](https://www.capterra.ae/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.ae/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.ae/directory/30906/customer-engagement/software)
- [All Categories](https://www.capterra.ae/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra UAE helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.ae","url":"https://www.capterra.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ae/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":null,"url":"https://www.capterra.ae/","@id":"https://www.capterra.ae/#website","@type":"WebSite","publisher":{"@id":"https://www.capterra.ae/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.ae/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Customer Engagement Software","description":"Discover and compare Free Customer Engagement Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.","url":"https://www.capterra.ae/directory/30906/customer-engagement/pricing/free/software?page=8","about":{"@id":"https://www.capterra.ae/directory/30906/customer-engagement/pricing/free/software?page=8#itemlist"},"breadcrumb":{"@id":"https://www.capterra.ae/directory/30906/customer-engagement/pricing/free/software?page=8#breadcrumblist"},"@id":"https://www.capterra.ae/directory/30906/customer-engagement/pricing/free/software?page=8#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ae/#website"},"inLanguage":"en-AE","mainEntity":{"@id":"https://www.capterra.ae/directory/30906/customer-engagement/pricing/free/software?page=8#itemlist"},"publisher":{"@id":"https://www.capterra.ae/#organization"}},{"@id":"https://www.capterra.ae/directory/30906/customer-engagement/pricing/free/software?page=8#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Free Customer Engagement Software","position":2,"item":"https://www.capterra.ae/directory/30906/customer-engagement/software","@type":"ListItem"},{"name":"Page 8","position":3,"item":"https://www.capterra.ae/directory/30906/customer-engagement/software?page=8","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Free Customer Engagement Software - Capterra United Arab Emirates 2026","@context":"https://schema.org","@id":"https://www.capterra.ae/directory/30906/customer-engagement/pricing/free/software?page=8#itemlist","@type":"ItemList","itemListElement":[{"name":"Roundesk","position":1,"description":"An agile, efficient, modern and highly automated platform offering your customers and employees business solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/027cb8ea-e12f-46e0-9450-5a9707141b8b.png","url":"https://www.capterra.ae/software/220154/roundesk","@type":"ListItem"},{"name":"CSAT.AI","position":2,"description":"CSAT.AI provides a 'fix it before you end it' real-time solution to prevent bad customer service. In-the-moment analysis enables the agent to proactively correct course prior to concluding an engagement and turns every customer interaction to WOW! service. Real-time manager notifications of abused agents reduce agent churn. Currently the program is supported on the Zendesk Platform and Salesforce Service Cloud. CSAT.AI elevates the quality of your team giving you the competitive advantage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d1133154-2165-4aa6-b95d-a1a0f446e626.png","url":"https://www.capterra.ae/software/1013294/csatai","@type":"ListItem"},{"name":"Unyfy","position":3,"description":"Unyfy is an online community platform built to connect creators and fans in innovative ways. Using the Unyfy platform, users create their own web3 Application where they can create, collect and curate content. Users can monetize their communities by offering premium access as well as community subscriptions, gifting subscriptions and selling digital goods.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/31f1ea0f-45bc-414d-b574-2eb32228efc6.jpeg","url":"https://www.capterra.ae/software/1017094/unyfy","@type":"ListItem"},{"name":"ReFrame Engage","position":4,"description":"ReFrame Engage is a customer engagement solution that revolutionizes customer service through innovative technology. With context-aware engagement, businesses can build strong relationships with their customers. Through personalized interactions and timely communication, ReFrame Engage helps businesses understand customer needs and deliver exceptional service. Organizations can improve customer satisfaction, loyalty, and retention with our comprehensive customer engagement solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/60373fd9-3941-4bda-be2f-6b35e0e1970e.png","url":"https://www.capterra.ae/software/1022724/reframe-engage","@type":"ListItem"},{"name":"Emplifi Service Cloud","position":5,"description":"Emplifi Service Cloud provides end-to-end care and support for your customer, throughout their journey. \n\nWith Emplifi Service Cloud, you will have all the cloud-based tools a consumer relations and contact center needs for digital self-service, agent case management, Voice of Customer insights, top-notch analytics, and ability to share data and insights through integration with Emplifi Social Marketing Cloud and Emplifi Social Commerce Cloud.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8fb15a4-51c3-4e33-a5da-bee8a5a800e5.jpeg","url":"https://www.capterra.ae/software/1026592/emplifi-service-cloud","@type":"ListItem"},{"name":"Metacommerce","position":6,"description":"Metacommerce is a modern consumer engagement and data technology company. \n\nWe help brands, agencies, sports leagues, and event organizers around the world acquire, engage, and retain consumer audiences in a post-cookie landscape. \n\nOur data-driven audience engagement solutions power 1:1 relationships via real-time digital and mobile-first activations that incorporate gamification, omni-channel journey orchestration, and media retargeting capabilities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/42c78c3b-cee7-4621-9e90-4bba15e065f0.jpeg","url":"https://www.capterra.ae/software/1042058/metacommerce","@type":"ListItem"},{"name":"SankeyJourney","position":7,"description":"Sankey diagram or flow chart generator tool for customer journey analysis inside an app or a website. Users can upload a CSV file containing event data, and the graph is generated in a few seconds. It provides an interactive data visualization dahsboard that offers various customization options, such as adjusting the number of steps, filtering events, grouping them, focussing on a session level, customizing colors and label sizes, and highlighting some paths by clicking on nodes and segments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/29b65c86-5a24-41a3-8313-5248c9c877e9.png","url":"https://www.capterra.ae/software/1046566/sankeyjourney","@type":"ListItem"},{"name":"ClearFeed","position":8,"description":"ClearFeed is a support platform purpose built for Slack based support. Our platform converts conversations from multiple slack channels into a single shared queue of requests, using which customer facing teams can assign issues to each other, respond within SLAs and dive into detailed service level metrics. \n\nClearFeed also allows the ability to convert customer conversations into tickets on ClearFeed native ticketing system or integrate with other ticketing tools - Zendesk, Freshdesk and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bd87a27c-5002-4dbc-b92f-fca9efac0b2b.jpeg","url":"https://www.capterra.ae/software/1053315/clearfeed","@type":"ListItem"},{"name":"SuccessBoard","position":9,"description":"SuccessGuardian is a customer success platform designed to help businesses to enhance customer relationships and drive growth through AI-powered technology. It helps customer success teams to streamline workflows, track customer journeys, and automate engagement to reduce churn and increase customer satisfaction. SuccessGuardian focuses on delivering proactive customer outreach, enabling companies to save time and improve customer retention.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/65e3518a-6655-4030-b0b7-4c9e5aa6d868.png","url":"https://www.capterra.ae/software/1059541/successboard","@type":"ListItem"},{"name":"Atakian Engage","position":10,"description":"Atakian Engage is a QR Tag and NFC enabled platform that streamlines Post Purchase engagement, providing essential information and tools to enhance customer satisfaction and loyalty. Atakian Engage, helps Increase Repeat business, Reduce negative social sentiment, and helps with referrals.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cd35f99c-9fd2-427f-9405-a9df5157c85f.jpeg","url":"https://www.capterra.ae/software/1059858/atakian-engage","@type":"ListItem"},{"name":"Forward","position":11,"description":"Forward is a digital sales room software that helps B2B sales teams centralize content, collaborate with buyers, and manage deals in one place. The software allows salespeople to create personalized deal rooms, share sales materials, set mutual action plans, chat with prospects, and track engagement analytics. Forward aims to simplify collaboration between buyers and sellers in order to accelerate sales cycles and improve win rates.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/865690b1-05d8-4f25-a790-3880afb88de5.jpeg","url":"https://www.capterra.ae/software/1062869/forward","@type":"ListItem"},{"name":"RateUp","position":12,"description":"RateUp is a customer engagement platform that transforms WhatsApp into a strategic business channel. The system enables personalized conversations, automation, and actionable insights to strengthen customer relationships. The platform features an AI-powered chatbot that provides multilingual support around the clock, enhancing response capabilities. RateUp streamlines loyalty program management through WhatsApp, where customers can join programs, accumulate points, and make referrals. The platform includes WhatsApp marketing tools with a drag-and-drop builder for creating campaigns, promotions, and surveys. Data analytics functionality aggregates customer information to help optimize messaging timing and content. Additionally, RateUp offers dynamic QR codes that connect offline and online customer interactions. The platform serves as a comprehensive solution for businesses seeking to leverage WhatsApp for enhanced customer engagement and relationship building.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0bb49ab1-b178-4451-a46c-d16b0d41464b.jpeg","url":"https://www.capterra.ae/software/1078711/RateUp","@type":"ListItem"},{"name":"Engage Beast","position":13,"description":"Engage Beast is a social media management software that centralizes engagement and customer communication across platforms like TikTok, Instagram, Facebook, and WhatsApp. It consolidates direct messages, comments, and chats into a single dashboard, simplifying social media management.\n\nA standout feature is its AI-generated smart replies, which learn brand tone to automatically address common inquiries, ensuring consistent responses and freeing teams for complex tasks. The unified inbox allows message management without switching between platforms, helping users stay organized and responsive.\n\nAdditional features include real-time notifications and sentiment analysis. With dedicated onboarding, role-based analytics, and support options, Engage Beast serves as a versatile tool for enhancing communication and increasing engagement across social media channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ad8bbe17-bff8-4c2c-9621-b6757dd73f20.png","url":"https://www.capterra.ae/software/1080585/Engage-Beast","@type":"ListItem"},{"name":"TechMonk","position":14,"description":"TechMonk is an AI-powered platform that enhances marketing, sales, and support through autonomous AI agents. It delivers personalized experiences across channels, using customer intelligence and marketing tools to optimize lead generation, referrals, campaigns, and messaging. \n\nThe platform features an AI Sales Agent for purchase assistance and an AI Support Agent for query resolution. Its Customer Intelligence consolidates data for segmentation and tailored interactions. \n\nTechMonk's agents proactively learn from interactions to improve outcomes. With tools like a campaign manager, referrals program, and journey builder, plus integration capabilities, it helps businesses create unified customer experiences while ensuring efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3b255a2-6052-42dc-bf1d-1975ef096c71.jpg","url":"https://www.capterra.ae/software/1083569/TechMonk","@type":"ListItem"},{"name":"Go4Whatsup","position":15,"description":"Go4Whatsup is a WhatsApp Business API platform that helps businesses automate conversations and manage customer engagement. It centralizes communication from WhatsApp, Facebook, and Instagram into an Omnichannel Inbox for streamlined interactions. The Communication Flow Builder enables code-free design of automated customer journeys, while Broadcasting tools allow targeted messaging to specific segments.\nFeatures include an In-chat Catalog for showcasing products, Excel Automation for bulk messaging, and integrations with eCommerce and CRM systems for tasks like cart recovery and order management. AI-powered chatbots provide automated responses with manual override options.\n\nSecurity measures like Advanced Data Protection and Contact Masking safeguard customer information. Sales Team Management tools track leads and assign tasks, while Marketing Automation triggers campaigns based on behavior. Integration with Click to WhatsApp Ads supports Meta ad campaigns and lead responses.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0e153000-4e9a-4757-b98e-4e1fc6133301.jpeg","url":"https://www.capterra.ae/software/1067681/Go4Whatsup","@type":"ListItem"},{"name":"WeblyChat","position":16,"description":"WeblyChat is an AI chatbot for websites that helps businesses answer visitor questions instantly using their existing website content. It automatically crawls pages to understand products, services, and FAQs, then delivers accurate, real-time responses.\n\nThe chatbot stays up to date as your website changes, reducing the need for manual updates. Businesses can also add custom Q&A pairs or upload content to refine responses and control messaging.\n\nWeblyChat works 24/7 to engage visitors, reduce repetitive inquiries, and capture leads through built-in contact forms.\n\nIt requires no coding and installs with a simple script. The chatbot can be customized to match your website’s branding and supports platforms like WordPress, Webflow, Wix, Shopify, Squarespace and more.\n\nWith multilingual support and flexible configuration, WeblyChat helps turn website traffic into meaningful conversations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/748b2a4d-906c-414e-8c70-1b120bd71a84.jpg","url":"https://www.capterra.ae/software/1089322/WeblyChat","@type":"ListItem"}],"numberOfItems":16}
</script>