---
description: Discover and compare Customer Engagement Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Customer Engagement Software for Windows - Price comparison & Reviews - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software for Windows](https://www.capterra.ae/directory/30906/customer-engagement/software)

# Customer Engagement Software

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> Customer engagement software helps marketers and business managers create and track customer experiences with personalized, engaging content.

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## Products

1. [Zoho Desk](https://www.capterra.ae/software/169505/zoho-desk) — 4.5/5 (2211 reviews) — Zoho Desk lets you engage with your customers from anywhere, on any device, and through any channel from a single platform.
2. [SurveySparrow](https://www.capterra.ae/software/168823/surveysparrow) — 4.4/5 (121 reviews) — SurveySparrow boosts engagement by turning feedback into strategies, enhancing loyalty, driving growth, and creating new opportunities.
3. [Zoho CRM Plus](https://www.capterra.ae/software/182207/zoho-crmplus) — 4.4/5 (71 reviews) — Zoho CRM Plus unifies all the different touchpoints of a business along with the data collected in each of them in one platform.
4. [Slack](https://www.capterra.ae/software/135003/slack) — 4.7/5 (24046 reviews) — Meet your Digital HQ for Customer Engagement. Deliver standout customer experiences with Slack.
5. [Viber](https://www.capterra.ae/software/180348/viber) — 4.4/5 (4058 reviews) — Ideal for businesses of all sizes, it is a customer engagement tool that provides users with eCommerce brand discovery options.
6. [Pipedrive](https://www.capterra.ae/software/132666/pipedrive) — 4.5/5 (3042 reviews) — Engage with your customers and close deals in half the time with Pipedrive's smart CRM software\! Try it free and see for yourself.
7. [LiveChat](https://www.capterra.ae/software/62194/livechat) — 4.6/5 (1715 reviews) — Adding LiveChat to your website gives customers the chance to talk to you directly and address any questions they may have instantly.
8. [Text Request](https://www.capterra.ae/software/167015/text-request) — 4.6/5 (1193 reviews) — The text messaging service that is crafted to cut through the noise, so you can connect with customers anytime, anywhere.
9. [Typeform](https://www.capterra.ae/software/137289/typeform) — 4.7/5 (945 reviews) — Understand how customers feel with surveys, real-time insights, and AI that surfaces trends and next steps.
10. [EngageBay CRM](https://www.capterra.ae/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
11. [TeamSupport](https://www.capterra.ae/software/87908/teamsupport) — 4.5/5 (848 reviews) — AI-driven, all-in-one Customer Engagement Platform for B2B SaaS that unites support with onboarding, churn prevention \& upsell motions.
12. [Salesforce Service Cloud](https://www.capterra.ae/software/136189/salesforce) — 4.5/5 (820 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
13. [Sogolytics](https://www.capterra.ae/software/127957/sogosurvey) — 4.7/5 (730 reviews) — SogoCX helps you listen, analyze, and act on feedback in real time to boost customer engagement, loyalty, and growth.
14. [Apptivo](https://www.capterra.ae/software/1011835/apptivo) — 4.4/5 (708 reviews) — Online CRM system that enables businesses to manage sales, marketing activities, contacts, leads, quotes, invoices, and more.
15. [Weave](https://www.capterra.ae/software/141842/weave) — 4.3/5 (668 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
16. [Lime Connect](https://www.capterra.ae/software/131558/userlike-live-chat) — 4.6/5 (647 reviews) — Lime Connect is the leading GDPR-compliant software for messaging \& automation that helps businesses transform customer communication.
17. [CXone Mpower](https://www.capterra.ae/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
18. [Tremendous](https://www.capterra.ae/software/197141/tremendous-rewards) — 4.8/5 (456 reviews) — Tremendous is the global payouts platform for businesses sending gift cards and rewards to drive customer engagement.
19. [Spotler CRM](https://www.capterra.ae/software/88929/really-simple-systems-crm) — 4.4/5 (453 reviews) — Easy-to-use CRM with optional marketing tool that helps you work smarter by managing and tracking your leads, customers and engagement.
20. [monday CRM](https://www.capterra.ae/software/1024614/monday-crm) — 4.7/5 (453 reviews) — monday CRM enables revenue teams to improve efficiency at every stage of the customer journey.
21. [Lusha](https://www.capterra.ae/software/198383/lusha) — 4.0/5 (397 reviews) — Lusha – AI Sales Intelligence \& Prospect Streaming. A GDPR-compliant sales intelligence platform trusted by 2.6 million pros.
22. [Yotpo](https://www.capterra.ae/software/144389/yotpo) — 4.5/5 (375 reviews) — Yotpo is software that helps brands collect reviews, ratings, and photos to boost trust and drive sales on online stores.
23. [Alchemer](https://www.capterra.ae/software/72549/alchemer) — 4.5/5 (319 reviews) — Alchemer offers the world’s most flexible feedback \& data collection platform that allows organizations to effectively close the loop.
24. [Pipefy](https://www.capterra.ae/software/144848/pipefy) — 4.6/5 (319 reviews) — Automate Customer Engagement in minutes with ready-to-use templates. Get started with Pipefy for free.
25. [Front](https://www.capterra.ae/software/132901/front) — 4.5/5 (286 reviews) — Front’s powerful customer service platform makes five-star service attainable for 9,000 businesses like yours.

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## Related Categories

- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)
- [Customer Satisfaction Software](https://www.capterra.ae/directory/30541/customer-satisfaction/software)
- [Customer Loyalty Software](https://www.capterra.ae/directory/10031/customer-loyalty/software)
- [Customer Communications Management Software](https://www.capterra.ae/directory/31002/customer-communications-management/software)
- [Contact Center Software](https://www.capterra.ae/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.ae/directory/30906/customer-engagement/software)
- [All Categories](https://www.capterra.ae/directory)

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Your team stays focused on building customer relationships while Tremendous handles all the payout details.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d6a27324-2a3c-4fbb-a71d-741673e90a47.png","url":"https://www.capterra.ae/software/197141/tremendous-rewards","@type":"ListItem"},{"name":"Spotler CRM","position":19,"description":"Spotler CRM helps you work smarter by managing and tracking your sales leads and customers, letting you get on with growing your business. Designed for growing teams B2B, our CRM is super-easy to set up and simple to use - with exceptional customer service. There’s a customizable Sales CRM, plus options for Marketing and Service tools and external app integrations - everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e7808050-a1b8-404c-88c8-7b4e7637f55e.png","url":"https://www.capterra.ae/software/88929/really-simple-systems-crm","@type":"ListItem"},{"name":"monday CRM","position":20,"description":"monday CRM enables revenue teams to improve efficiency at every stage of the customer \njourney. \n\nThe intuitive interface combined with automations and AI, allows revenue leaders to adapt the CRM to their own sales process while cutting costs and saving time. \n\nWith all customer information centralized in one place, powerful integrations, and custom dashboards and permissions, revenue leaders can enjoy more visibility and control than ever before. \n\nTo amplify impact, the CRM is part of a larger monday product suite, including work management and more, enabling organizations to manage processes beyond their sales, in one single platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/89099d96-d149-4414-ae0d-25607ca4cd8a.png","url":"https://www.capterra.ae/software/1024614/monday-crm","@type":"ListItem"},{"name":"Lusha","position":21,"description":"Lusha simplifies B2B prospecting with AI Prospect Playlists that deliver qualified leads on autopilot. 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It enables businesses to collect and strategically use content throughout the buyer journey. The platform features an in-mail review form with high response rates and AI-optimized requests to gather quality feedback.\n\nYotpo allows brands to showcase social proof at key conversion points to increase on-site conversions. Its SEO capabilities improve search visibility, drive traffic, and enhance click-through rates. Seamlessly integrating with ecommerce platforms, Yotpo simplifies incorporation into marketing stacks. 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Alchemer serves more than 13,000 global CX, HR, and market research customers, including many Fortune 500 companies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/536d7b1c-f614-4e51-a757-88cb5e4ff27f.png","url":"https://www.capterra.ae/software/72549/alchemer","@type":"ListItem"},{"name":"Pipefy","position":24,"description":"Pipefy is a no-code workflow automation platform that allows managers to create and automate workflows without technical expertise.\n\nBoost customer engagement by organizing workflows, automating emails, handling customer requests, and improving onboarding in a simple, easy-to-use no-code platform.\n\nTrusted by companies like Visa, IBM, Volvo, Santander, and Kraft Heinz, Pipefy helps teams move faster, deliver higher-quality results, and make better decisions with data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a32dadef-fa91-4fac-b3a8-b303d731d7f2.png","url":"https://www.capterra.ae/software/144848/pipefy","@type":"ListItem"},{"name":"Front","position":25,"description":"Front’s powerful customer service platform makes five-star service attainable for 9,000 businesses like yours. 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