34 results
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Repair Pilot gives you control of your repair business through simple workflows, automation and realtime reporting. Learn more about Repair Pilot
Repair Pilot has been designed and built to meet the needs of repair businesses. Whether that be watches, jewellery, computers, golf equipment or clocks. Repair Pilot's workflow can drop into any business and can provide almost instant return on investment. Our repair shop software eases the management of repairs, customers and everything in between. Repair Pilot is the perfect repair shop CRM system for anyone looking to have real control over their business. Learn more about Repair Pilot
Repair Pilot has been designed and built to meet the needs of repair businesses. Whether that be watches, jewellery, computers, golf equipment or clocks. Repair Pilot's workflow can drop into any busin...
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
The fastest, easiest, and highest value Computer Repair Shop Software. Automate everything from first customer contact to getting paid
mHelpDesk is one of the easiest and most powerful solution for your computer repair service business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately
mHelpDesk is one of the easiest and most powerful solution for your computer repair service business, automating everything from first customer contact all the way to getting paid. We provide our custo...
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
Easy to use field service software automating your mobile work force. Manage leads, estimates, jobs, invoices & payments. Sync to QB
Founded by an owner of a service company, Kickserv is built with your computer repair business in mind. Starting as low as $59/mo. for a full featured account you can't go wrong. We can build your website with our lead form to pull leads right into Kickserv, automate emails to all of your leads, send promo campaigns to your customers, give estimates, schedule jobs, invoice work, report on your business and integrate to your accounting platform of choice, currently Xero or Quickbooks
Founded by an owner of a service company, Kickserv is built with your computer repair business in mind. Starting as low as $59/mo. for a full featured account you can't go wrong. We can build your webs...
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
All-in-one repair shop management software featuring repair ticketing, inventory, CRM, invoicing, reporting, payments and more
RepairDesk is a cloud Point-of-Sale software, engineered specifically for small and medium-sized computer, cellphone, watch, jewelry, electronics or any type of repair stores that help techs to better track repair jobs, manage inventory & multiple store locations. Using RepairDesk, a repair store can save more than 1,000 hours a year on critical tasks, and maintain their business to run effectively for more profitable returns.
RepairDesk is a cloud Point-of-Sale software, engineered specifically for small and medium-sized computer, cellphone, watch, jewelry, electronics or any type of repair stores that help techs to better ...
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
Robust ticketing and invoicing system, CRM, POS, and marketing platform for repair shops.
Robust ticketing and invoicing system, CRM, POS, and marketing platform for repair shops.
Robust ticketing and invoicing system, CRM, POS, and marketing platform for repair shops....
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
Cloud-based cell phone shop management solution to track repair tickets, control inventory, manage customers & generate sales reports.
Cloud-based cell phone shop management solution to track repair tickets, control inventory, manage customers & generate sales reports.
Cloud-based cell phone shop management solution to track repair tickets, control inventory, manage customers & generate sales reports....
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
Computer repair shop solution that helps businesses manage employee commissions, annual service contracts, refunds, and quotations.
WorkTracer is an inexpensive Windows based software package for small to medium sized repair shops. It is very simple to use; your staff will require no special training, just a basic understanding of Windows. As well as streamlining the tracking and management of repairs, the program has a point of sales module which manages sales of merchandise. Price is $240.
WorkTracer is an inexpensive Windows based software package for small to medium sized repair shops. It is very simple to use; your staff will require no special training, just a basic understanding of ...
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
Run your store with smart POS software. Whether you need to quickly ring up sales, track inventory, or view sales data and reports.
Run your store with smart POS software. Whether you need to quickly ring up sales, track inventory, or view sales data and reports- you can get the job done with one simple tool.
Run your store with smart POS software. Whether you need to quickly ring up sales, track inventory, or view sales data and reports- you can get the job done with one simple tool....
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
RepairQ is the leading cloud-based, end-to-end software for repair shops that is built intentionally for the retail repair industry.
A comprehensive point of sale, repair tracking, and business management solution developed for the retail repair industry. RepairQ focuses on automating your daily operations and is constantly adding features and qualified integrated partners. RepairQ is steadily adding new features like Point of Sale, Ticket and Repair Tracking, Inventory Management, Enhanced Customer Relationship Management, and Business Intelligence Reporting. Try a free demo of RepairQ today or sign up for only $37 a month!
A comprehensive point of sale, repair tracking, and business management solution developed for the retail repair industry. RepairQ focuses on automating your daily operations and is constantly adding f...
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
Repair shop software that gives you invoicing, ticketing, point of sale, and recurring invoices.
Repair shop software that gives you invoicing, ticketing, point of sale, and recurring invoices. The Most Complete Repair Shop Platform Available. Repair & Ticketing. The heart and soul of a repair shop is the ticketing system - and we know it. Point of Sale (POS/EPOS) Robust Inventory Management. Invoicing/Recurring Invoicing Module. Leads/Estimates Module. Invoicing/Recurring Invoicing Module. Customers & CRM. Customer/Tickets Feedback Module. Customer Loyalty Program. And many more features.
Repair shop software that gives you invoicing, ticketing, point of sale, and recurring invoices. The Most Complete Repair Shop Platform Available. Repair & Ticketing. The heart and soul of a repair sho...
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
Software for Repair Centers. Computer Repair Shop Software, Mobile Repair shop Software and any kind of repair shop. Repair Trackin CRM
Software for Repair Centers. Computer Repair Shop Software, Mobile Repair shop Software and any kind of repair shop. Repair Tracking CRM. Manage your customer Repairs, print checkin tickets, forms, send sms messages and email to notify customer when ready. Track repairs on the manufacturer and many more.
Software for Repair Centers. Computer Repair Shop Software, Mobile Repair shop Software and any kind of repair shop. Repair Tracking CRM. Manage your customer Repairs, print checkin tickets, forms, sen...
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
Platform to automate service routines and manage orders effectively in your repair shop. Ticketing & invoicing, CRM.
Platform to automate service routines and manage orders effectively in your repair shop. Ticketing & invoicing, CRM.
Platform to automate service routines and manage orders effectively in your repair shop. Ticketing & invoicing, CRM....
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
Full-featured repair and service management software for repair centres to track items they receive for repair or servicing.
Full-featured repair and service management software for repair centres to track items they receive for repair or servicing, and for retail stores to track items that they send out for repair or servicing. Standard, enterprise, and lite editions. Includes repair/service orders, sales orders, customers and vendor management, inventory management, technician management. Integrated credit/debit card processing, online repair tracking, QuickBooks, and much more!
Full-featured repair and service management software for repair centres to track items they receive for repair or servicing, and for retail stores to track items that they send out for repair or servic...
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
Computer repair solution that helps businesses manage repair assets, inventories, invoicing, appointments, and more.
Features include parts tracking, POS, repair tracking, asset management, calendar, staff messaging, inventory management, and more.
Features include parts tracking, POS, repair tracking, asset management, calendar, staff messaging, inventory management, and more....
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
Fixably is a service management solution designed by repair technicians. GSX integration makes it the best SaaS for service providers.
Repair service management has never been so efficient. Fixably automates 80% of process work so you can spend more time on fixing things. It's built with a smart system of macros that make it easy and intuitive to use. They work based on the experience of over a million completed repairs logged in our system. It's a system that talks to everyone from the end customer, throughout your business and with Apple GSX, so we keep your repairs flowing smoothly.
Repair service management has never been so efficient. Fixably automates 80% of process work so you can spend more time on fixing things. It's built with a smart system of macros that make it easy and...
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
Service management and repair shop tracking software that provides built-in POS, store inventory management, and employee timeclock.
Service management and repair shop tracking software that provides built-in POS, store inventory management, and employee timeclock.
Service management and repair shop tracking software that provides built-in POS, store inventory management, and employee timeclock....
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
Powerful & flexible Computer Repair Shop solution for any technical department dealing with the repair of office automation equipment.
Powerful & flexible Computer Repair Shop solution for any technical department dealing with the repair of office automation equipment.
Powerful & flexible Computer Repair Shop solution for any technical department dealing with the repair of office automation equipment....
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
Cloud-based point of sale & management system for businesses to track & record sales, manage repairs, collaborate with customers & more
Cloud-based point of sale & management system for businesses to track & record sales, manage repairs, collaborate with customers & more.
Cloud-based point of sale & management system for businesses to track & record sales, manage repairs, collaborate with customers & more....
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
We offer quick and professional online tech support for computer repair, internet problems, security issues and data recovery services
We offer quick and professional online tech support for computer repair, internet problems, security issues and data recovery services
We offer quick and professional online tech support for computer repair, internet problems, security issues and data recovery services...
Web-based work order and ticketing software for repair shops. Features include barcode support, custom work log and service tags.
Web-based work order and ticketing software for repair shops. Features include barcode support, custom work log, custom printouts, reporting, automatic TXT / Email based on work log entries, unlimited log-ins.
Web-based work order and ticketing software for repair shops. Features include barcode support, custom work log, custom printouts, reporting, automatic TXT / Email based on work log entries, unlimited ...
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
Software for service businesses designed to help optimise and automate business processes.
Orderry is a b2b SaaS which is specifically designed for service businesses and repair shops. It provides a solid and complete solution covering all their needs and enables them save time and money. Software for service businesses designed to help optimise and automate business processes. Easy-to-use service management software in the cloud All tickets and customers in one place, financial accounting, sales, inventory, SMS notifications.
Orderry is a b2b SaaS which is specifically designed for service businesses and repair shops. It provides a solid and complete solution covering all their needs and enables them save time and money. So...
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
Repair tracking software that comes with customer management, repair slips printing, photo uploading, and searching capabilities.
Repair tracking software that comes with customer management, repair slips printing, photo uploading, and searching capabilities.
Repair tracking software that comes with customer management, repair slips printing, photo uploading, and searching capabilities....
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
Business management tool that assists with ticket overview, time tracking, job scheduling, billing, and more.
Business management platform with invoicing, CRM, repair ticketing, POS, and inventory management tools for your computer repair shop.
Business management platform with invoicing, CRM, repair ticketing, POS, and inventory management tools for your computer repair shop....
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
Fixco is an All In One FixCompanion Software Solution for your Repair Business Fixcos inspiring and unique design take you to another
meet Fixco. a smart. innovative. lightning fast. brilliant. powerfull. Repair Management System for your Repair Store. Cloud Based POS System. With Fixco you can Access and Manage your Cell Phone/Computer Store from anywhere with your PC, Mac, iPhone or iPad. Fixco. is developed by repair experts. that actually own a repair stores. Fixco is designed for you to take control over your repairs, assign techniciens, talk to customers, reduce parts and more..
meet Fixco. a smart. innovative. lightning fast. brilliant. powerfull. Repair Management System for your Repair Store. Cloud Based POS System. With Fixco you can Access and Manage your Cell Phone/Comp...
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
Online system that offers customer directory management, sales reporting, work log management, event planning, and ticket management.
Online system that offers customer directory management, sales reporting, work log management, event planning, and ticket management.
Online system that offers customer directory management, sales reporting, work log management, event planning, and ticket management....
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
Run your multi-site computer repair shop and automate repair tracking, invoicing, inventory control, and customer interactions.
Run your multi-site computer repair shop and automate repair tracking, invoicing, inventory control, and customer interactions.
Run your multi-site computer repair shop and automate repair tracking, invoicing, inventory control, and customer interactions....
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
Manage your repair shop with this all in one solution. Geared specifically for small, independent shops.
Manage your repair shop with this all in one solution. Geared specifically for small, independent shops.
Manage your repair shop with this all in one solution. Geared specifically for small, independent shops....
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
wt.rs

wt.rs

(0 reviews)
Manage tickets, invoices, marketing and stock with this free repair shop CRM software.
Manage tickets, invoices, marketing and stock with this free repair shop CRM software.
Manage tickets, invoices, marketing and stock with this free repair shop CRM software....
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
OpenPro Easy ERP software is an ideal full featured solution for small to medium size businesses. Real-time KPI reporting.
OpenPro Easy ERP streamlines back-office processes for growing and midsize businesses. It accelerates business work flows, improves data reliability, and offers higher levels of service to customers, suppliers and partners. It provides real-time visibility into key Performance Indicators (KPI) for better, faster decision-making. OpenPro ties together accounting/ERP/CRM/ecommerce applications allowing you to support your entire business with one system.
OpenPro Easy ERP streamlines back-office processes for growing and midsize businesses. It accelerates business work flows, improves data reliability, and offers higher levels of service to customers, s...
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
Ideal for small to medium cell phone repair businesses, it is a web-based tool that helps users manage purchase orders, sales & more.
Ideal for small to medium cell phone repair businesses, it is a web-based tool that helps users manage purchase orders, sales & more.
Ideal for small to medium cell phone repair businesses, it is a web-based tool that helps users manage purchase orders, sales & more....
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
An all-inclusive software to automate your daily operations. Designed thoughtfully for repair businesses.
An all-inclusive software to automate your daily operations. Designed thoughtfully for repair businesses.
An all-inclusive software to automate your daily operations. Designed thoughtfully for repair businesses....
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
Our all-in-one app can help reduce admin time, so you can focus on growing your business. Manage customers, inventories and orders.
Only 10 GBP per Month. Save money & time with our all-in-one app. No special hardware is required; we are fully online and always on. Designed to scale with your growth. Our app is fast, secure, reliable and accessible on Desktop, Tablet & Mobile. Say goodbye to paper, excel sheets and manual processes. Your customers, inventories and orders are now online. Create unlimited customers, inventories and orders. Free 30 day trial available. Registration is fast and simple, no credit card required.
Only 10 GBP per Month. Save money & time with our all-in-one app. No special hardware is required; we are fully online and always on. Designed to scale with your growth. Our app is fast, secure, reliab...
  • Point of Sale (POS)
  • Intake Forms
  • Inventory Management
  • Repair Tickets
  • Barcodes/Labels
Repairtagger is your Repair Shop software that is quick to learn, and easy to use.
Available in the App store for iOS devices, and Google Play for Android devices, RepairTagger is your repair tracking system. Track your repairs, build your customer database, and get organized! With templated texts and emails, you might never have to call a customer again! Enjoy instant access to a customers repair history, and always know what needs to be worked on first.
Available in the App store for iOS devices, and Google Play for Android devices, RepairTagger is your repair tracking system. Track your repairs, build your customer database, and get organized! With t...
OpenRMA

OpenRMA

(0 reviews)
Robust repair, ticketing and RMA management system, CRM and marketing platform for repair shops.
Robust repair, ticketing and RMA management system, CRM and marketing platform for repair shops.
Robust repair, ticketing and RMA management system, CRM and marketing platform for repair shops....

Computer Repair Shop Software Buyers Guide

What is computer repair shop software?

Computer repair shop software is a tool that helps small and midsize computer repair shops generate and manage repair tickets, track the parts inventory, assign tickets to technicians, and schedule assignments. In addition, the accounting features let you generate invoices, statements, and financial performance reports.

The benefits of computer repair shop software

  • Detailed inventory control: With barcode labels for all items in your inventory, you can easily append the parts and materials used in repairs to the ticket history. The inventory database can then be configured to flag parts that need to be re-ordered.
  • Improved customer service: By assigning ticket numbers and technicians to the work orders, your customers and you could ascertain the current status and history of a job ticket. You will also have access to the entire history of work performed for regular customers. In the case of customers who have multiple devices, each device can have a barcoded ID tag linked to its repair history.
  • Automated accounting and reporting: The accounting database can help you track the automatically generated invoices and statements. This will allow business owners to forecast receivables and other key performance indicators (KPIs) using the easy-to-use reporting features.
  • Customer relationship management (CRM): With a detailed customer database, shop owners can distribute marketing materials and incentive programs to both current and potential customers.

Typical features of computer repair shop software

  • Inventory management: Track and manage the quantity of parts and materials on hand.
  • Repair ticketing: Generate tickets for repair requests and assign these to your technicians.
  • Accounts receivable: Create invoices and statements for work completed.
  • Reporting and analytics: Calculate the performance metrics and generate reports on your shop’s KPIs.
  • Barcode labeling: Manage your inventory by generating adhesive barcode labels for parts and materials.
  • CRM: Keep an up-to-date record of current and potential customers, including past work.

Capterra’s computer repair shop software directory lets you filter by feature(s) to view only those options that meet your business needs, so that you narrow down your software shortlist.

Considerations when purchasing computer repair shop software

  • Field versus in-house service: Although most shops perform the required service in a traditional brick-and-mortar space, many shops employ third-party service technicians to complete the required work at the customer’s location. However, an important consideration is software access for your technicians in the field. This is possible if you choose a cloud-based software that also offers a mobile app.
  • Out-of-the-box industry specificity: While it’s common for computer repair shop software to offer pre-configured features and customized data fields, countless generic business management applications offer features such as inventory control, ticketing, and billing. These generic products, although cost effective, require a lot of customization from the end user.
  • RMA-specific software: If the bulk of your shop’s work is contracted to you by a larger hardware manufacturer, there are specific repair shop apps that will help you manage return merchandise authorizations (RMAs). As these types of transactions are between the shop and the manufacturer, the need for a CRM database may not be a priority.
  • Conversational chatbots will streamline troubleshooting: As conversational chatbot technologies become more affordable for small and midsize businesses, we may likely see computer repair shops integrating this technology into their ticketing systems. Customers will be able to communicate with an intelligent chatbot that will assist them in identifying the source of the issue, schedule service appointments, and check the inventory to ensure that all the parts and materials are available for the scheduled repair.
  • 3D-printed computer parts to eliminate long wait times: The ability to 3D print conductive materials will soon be a reality. As consumers continue to embrace 3D printing technology, small and midsize computer repair businesses will likely integrate the 3D printing of computer parts with the software’s inventory management feature. Printing parts on demand would eliminate the wait times for back-ordered parts and reduce the repair ticket completion times (as well as inventory costs).