---
description: Discover and compare Free Live Chat Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Free Live Chat Software - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Free Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)

# Live Chat Software

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> Live Chat software helps organizations connect with their customers in real time. Live Chat applications can be used for customer support, lead generation, and customer engagement.

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## Products

1. [Freshdesk](https://www.capterra.ae/software/124981/freshdesk) — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
2. [Vision Helpdesk](https://www.capterra.ae/software/102230/vision-helpdesk) — 4.6/5 (49 reviews) — Multi-Company Live Chat Software, Secure, Reliable Customer Engagement \& Real-Time Customer Support.
3. [Bitrix24](https://www.capterra.ae/software/113540/bitrix24) — 4.2/5 (1005 reviews) — \#1 free live chat and contact center software used by over 15 million companies. Also comes with free CRM and email marketing.
4. [Slack](https://www.capterra.ae/software/135003/slack) — 4.7/5 (24219 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
5. [WhatsApp](https://www.capterra.ae/software/180345/whatsapp) — 4.7/5 (16475 reviews) — WhatsApp helps businesses engage customers, boost sales, and enhance service through direct communication.
6. [HubSpot CRM](https://www.capterra.ae/software/152373/hubspot-crm) — 4.5/5 (4491 reviews) — Customer relationship management solution that helps businesses organize, track, and build relationships with leads and customers.
7. [Brevo](https://www.capterra.ae/software/132996/brevo) — 4.6/5 (3523 reviews) — Cloud-based platform for email, SMS, and WhatsApp marketing with automation, CRM, live chat, transactional email, and loyalty program.
8. [Zoho Desk](https://www.capterra.ae/software/169505/zoho-desk) — 4.5/5 (2216 reviews) — Zoho Desk is a web-based customer service software equipped with an embeddable AI-powered chat widget for your website and app.
9. [EngageBay CRM](https://www.capterra.ae/software/178819/engagebay-marketing) — 4.6/5 (912 reviews) — EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer service from a single platform.
10. [Salesforce Service Cloud](https://www.capterra.ae/software/136189/salesforce) — 4.5/5 (832 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
11. [SendPulse](https://www.capterra.ae/software/146369/sendpulse) — 4.6/5 (773 reviews) — SendPulse is a marketing automation platform for email, SMS, and chatbot marketing and creating websites and online courses.
12. [Lime Connect](https://www.capterra.ae/software/131558/userlike-live-chat) — 4.6/5 (649 reviews) — Lime Connect is the leading GDPR-compliant software for automation \& messaging that helps businesses transform customer communication.
13. [Tidio](https://www.capterra.ae/software/144040/tidio-chat) — 4.7/5 (590 reviews) — Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls.
14. [GetResponse](https://www.capterra.ae/software/153948/getresponse) — 4.2/5 (527 reviews) — Lifecycle automation platform to turn customers into repeat revenue using email, SMS, and push.
15. [Olark](https://www.capterra.ae/software/125957/olark) — 4.5/5 (471 reviews) — Beautiful Live chat solution with CRM and Help Desk integration and powerful reporting capabilities. GDPR Ready and Accessible. API.
16. [3CX](https://www.capterra.ae/software/158704/3cx) — 4.4/5 (468 reviews) — 3CX Live Chat is a free live chat solution that offers extra calling capabilities and team communication features at no cost
17. [Chatra](https://www.capterra.ae/software/144752/chatra) — 4.7/5 (452 reviews) — Modern live chat and chatbot solution facilitating personal communication between you and your customers.
18. [Zenvia Customer Cloud](https://www.capterra.ae/software/201739/zenvia-conversion) — 4.1/5 (359 reviews) — Cloud-based customer engagement platform managing the full customer journey via WhatsApp, SMS, email, webchat, and voice.
19. [tawk.to](https://www.capterra.ae/software/167792/tawk-to) — 4.6/5 (345 reviews) — Chat tool for connecting with customers through a mobile app or on your website. Supports chat history and performance analytics.
20. [Smartsupp](https://www.capterra.ae/software/136251/smartsupp-live-chat) — 4.6/5 (343 reviews) — Use the power of Smartsupp live chat and AI shopping assistant to genuinely connect with your visitors and boost online sales.
21. [Pure Chat](https://www.capterra.ae/software/141708/pure-chat) — 4.6/5 (337 reviews) — Cloud-based solution that helps businesses add live chat to websites, use canned responses, share files, and more.
22. [Broadly](https://www.capterra.ae/software/161326/broadly-reviews) — 4.8/5 (336 reviews) — Quickly engage with website visitors and capture lead information with web chat. Broadly helps local businesses win more business.
23. [Lucky Orange](https://www.capterra.ae/software/150695/lucky-orange) — 4.7/5 (268 reviews) — Get more out of chat by combining it with live website co-browsing to help customers navigate issues by seeing exactly what they see.
24. [Manago AI](https://www.capterra.ae/software/134496/salesmanago-marketing-automation) — 4.5/5 (252 reviews) — AI Customer Engagement Platform helping marketers connect data, understand customers, communicate across channels.
25. [Help Scout](https://www.capterra.ae/software/136909/help-scout) — 4.6/5 (226 reviews) — Help Scout's email management software has the features you need to keep things simple, move fast, and focus on delighting customers.

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## Related Categories

- [Customer Engagement Software](https://www.capterra.ae/directory/30906/customer-engagement/software)
- [Conversational Marketing Platform Software](https://www.capterra.ae/directory/31562/conversational-marketing-platform/software)
- [Customer Service Software](https://www.capterra.ae/directory/22/customer-service/software)
- [Customer Experience Software](https://www.capterra.ae/directory/30671/customer-experience/software)
- [Chatbot Software](https://www.capterra.ae/directory/32448/chatbot/software)

## Links

- [View on Capterra](https://www.capterra.ae/directory/30797/live-chat/software)
- [All Categories](https://www.capterra.ae/directory)

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Find out more: https://chatra.com/brevo/","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4aba2985-a3d2-4b34-8780-348496de5efd.jpeg","url":"https://www.capterra.ae/software/144752/chatra","@type":"ListItem"},{"name":"Zenvia Customer Cloud","position":18,"description":"Zenvia Customer Cloud is a cloud-based platform that centralizes customer communications, data, and automation across the full customer journey. Businesses use it to manage interactions through channels like WhatsApp, SMS, email, webchat, and voice from a single interface.\n\nThe platform supports marketing campaigns, customer service, sales, and post-sale engagement. 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Limit chat to the hours you’re available through office hours so chat only displays when you’re online.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ac4deb58-5026-4132-ad54-33930c8c09d4.png","url":"https://www.capterra.ae/software/150695/lucky-orange","@type":"ListItem"},{"name":"Manago AI","position":24,"description":"Manago AI is a Customer Engagement Platform that helps marketers connect their data, understand every customer, communicate on every channel and drive results.\n\nTrusted by 2,000+ brands, Manago AI gives marketers the speed, clarity and confidence to move from idea to live campaign in minutes across email, SMS, WhatsApp and web. No technical resource required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/12416319-103d-4fc4-9475-dc4d1ac70576.png","url":"https://www.capterra.ae/software/134496/salesmanago-marketing-automation","@type":"ListItem"},{"name":"Help Scout","position":25,"description":"Help Scout is a cloud-based customer support platform that empowers teams to deliver exceptional service. The platform's shared inbox, help center, and live chat capabilities enable seamless communication and collaboration, ensuring no customer inquiry falls through the cracks.\n\nThe platform's AI-enabled tools enhance the customer experience by helping teams craft better replies and answer common questions faster. Integrations with a wide range of applications and robust analytics provide teams with the insights they need to continuously improve their support operations. Self-service features empower customers to find answers on their own, while proactive messaging allows teams to engage customers proactively.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/34756fb0-d130-4e3d-aedd-da75027afbc7.png","url":"https://www.capterra.ae/software/136909/help-scout","@type":"ListItem"}],"numberOfItems":25}
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