---
description: Compare the top Social Media Marketing Software software and providers in the Emirates. Our free interactive tool makes software selection fast and easy. Filter by price, feature or user rating.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Social Media Marketing Software - Prices & Reviews - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Social Media Marketing Software](https://www.capterra.ae/directory/30781/social-media-marketing/software)

# Social Media Marketing Software

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> Social Media Marketing software automates the creation, tracking, and management of online campaigns through social sites such as Facebook, Twitter, LinkedIn, YouTube, etc.

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## Products

1. [Brandwatch](https://www.capterra.ae/software/157048/brandwatch) — 4.2/5 (235 reviews) — Discover, attract, and engage customers with Brandwatch’s Social Media Marketing solution. Official partner of Meta, Twitter, \&amp; TikTok
2. [Bitrix24](https://www.capterra.ae/software/113540/bitrix24) — 4.2/5 (984 reviews) — Bitrix24 \#1 free social brand management and social CRM software used by 15 million businesses. Cloud, mobile, open source editions.
3. [Mailchimp](https://www.capterra.ae/software/110228/mailchimp) — 4.5/5 (17572 reviews) — Mailchimp: the \#1 email marketing platform with 11M+ users worldwide, offering AI-powered insights \&amp; content creation tools.
4. [Jira](https://www.capterra.ae/software/19319/jira) — 4.4/5 (15312 reviews) — Jira is a project tracking software that helps agile teams plan, track, and release software through comprehensive issue management.
5. [HubSpot Marketing Hub](https://www.capterra.ae/software/171840/hubspot-marketing) — 4.5/5 (6220 reviews) — Over 100,000 customers in more than 120 countries use HubSpot's award-winning software to attract, engage and delight their customers.
6. [monday.com](https://www.capterra.ae/software/147657/monday-com) — 4.6/5 (5726 reviews) — On monday.com, you can monitor all of your social media campaigns on a no-code platform you can customize for your needs.
7. [Instagram](https://www.capterra.ae/software/210721/instagram) — 4.7/5 (5144 reviews) — Social media solution that helps businesses manage content, create and edit posts, and monitor engagement across Instagram accounts.
8. [Hootsuite](https://www.capterra.ae/software/121701/hootsuite) — 4.4/5 (3795 reviews) — Hootsuite helps you build your brand, strengthen connections with customers, and drive real business results with social media.
9. [Zoho Social](https://www.capterra.ae/software/159351/zoho-social) — 4.7/5 (3388 reviews) — Zoho Social helps you expand your brand's social media presence through robust features, including content monitoring and analytics.
10. [Constant Contact](https://www.capterra.ae/software/31898/constant-contact) — 4.3/5 (2912 reviews) — We deliver the tools to simplify and amplify digital marketing and drive results for your business.
11. [Meta for Business](https://www.capterra.ae/software/213257/facebook) — 4.4/5 (2372 reviews) — Social media marketing solution that helps businesses create personalized marketing plans based on targeted audience and budget.
12. [Semrush](https://www.capterra.ae/software/151962/semrush) — 4.6/5 (2316 reviews) — Semrush helps you streamline your social media routine, from scheduling posts to tracking performance and competitor benchmarking.
13. [Writesonic](https://www.capterra.ae/software/219972/writesonic) — 4.8/5 (2102 reviews) — Writesonic is an AI-powered writing assistant with a mission to empower everyone in the world to write anything and publish anywhere.
14. [Jasper](https://www.capterra.ae/software/217242/jasper) — 4.8/5 (1854 reviews) — AI writing assistant that breaks through writer's block and saves hours every week writing copy.
15. [Twitter/X](https://www.capterra.ae/software/214056/twitter) — 4.5/5 (1793 reviews) — Social media marketing solution that helps businesses target specific audiences to organize different marketing campaigns.
16. [Buffer](https://www.capterra.ae/software/143492/buffer) — 4.5/5 (1491 reviews) — Build a remarkable brand on social media. Plan, schedule, analyze, and engage all from one powerful dashboard.
17. [Snapchat for Business](https://www.capterra.ae/software/210733/snapchat) — 4.6/5 (1133 reviews) — Snapchat is a social media marketing solution that helps businesses create marketing campaigns, schedule posts \&amp; track performance.
18. [Marketing 360](https://www.capterra.ae/software/148516/marketing-360) — 4.5/5 (1132 reviews) — Connect any or all of your Facebook, Instagram, Google My Business or LinkedIn accounts, and begin scheduling your posts.
19. [X Pro](https://www.capterra.ae/software/144330/tweetdeck) — 4.5/5 (1044 reviews) — Organize your corporate Tweeter account, track and share searches with your co-workers without disclosing your password.
20. [Nextiva](https://www.capterra.ae/software/175788/nextiva) — 4.6/5 (914 reviews) — Nextiva is an AI-enabled customer interaction management platform that unifies voice, video, chat, social media, and email.
21. [EngageBay CRM](https://www.capterra.ae/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
22. [Agorapulse](https://www.capterra.ae/software/123971/agorapulse) — 4.6/5 (713 reviews) — Complete social media marketing tool for agencies and teams of all sizes. Read why Capterra reviewers love Agorapulse.
23. [Marketo Engage](https://www.capterra.ae/software/75130/marketo-lead-management) — 4.3/5 (710 reviews) — Adobe Marketo Engage is a leading AI-powered platform that automates and scales marketing to drive engagement, efficiency, and revenue.
24. [Birdeye](https://www.capterra.ae/software/152997/birdeye) — 4.7/5 (702 reviews) — Customer experience solution that helps businesses manage reviews, lead capturing, communication, and appointment booking.
25. [ContentStudio](https://www.capterra.ae/software/176184/contentstudio) — 4.7/5 (673 reviews) — ContentStudio is a data-driven content marketing and social media tool that allows you to discover, compose and share engaging content.

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## Related Categories

- [Brand Management Software](https://www.capterra.ae/directory/30531/brand-management/software)
- [Social Media Analytics Tools Software](https://www.capterra.ae/directory/31655/social-media-analytics-tools/software)
- [Social Media Management Software](https://www.capterra.ae/directory/30939/social-media-management/software)
- [Campaign Management Software](https://www.capterra.ae/directory/30012/campaign-management/software)
- [Marketing Analytics Software](https://www.capterra.ae/directory/31018/marketing-analytics/software)

## Links

- [View on Capterra](https://www.capterra.ae/directory/30781/social-media-marketing/software)
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From marketing automation and sales CRM to helpdesk and live chat, EngageBay unifies all your growth tools to help you scale efficiently and build lasting customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://www.capterra.ae/software/178819/engagebay-marketing","@type":"ListItem"},{"name":"Agorapulse","position":22,"description":"Agorapulse is a social media management tool that manages social media messages, schedules and publishes content across channels, monitors, and gets stunning reports all in one easy-to-use dashboard. \n\nThe Social Media ROI feature by Agorapulse empowers marketers to make data-driven decisions, optimize their strategy, and maximize ROI. This dashboard integrates GA4 allowing users to track customer engagement across multiple devices with minimal setup.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3fe37ecd-f41c-4635-a91f-431091085761.png","url":"https://www.capterra.ae/software/123971/agorapulse","@type":"ListItem"},{"name":"Marketo Engage","position":23,"description":"Adobe Marketo Engage is a powerful, scalable and marketer-friendly marketing automation solution that enables brands to create a global marketing COE to orchestrate and execute cross channel campaigns across buying journeys. It helps improve buyer engagement and conversions by personalizing content based on buyer signals, behavior & AI to create tailored journeys for individuals and teams. It aligns strategy, messaging and execution across marketing and sales by sharing customer engagement data & insights between them; increasing sales productivity. It optimizes marketing impact through out of the box dashboards, customizable reports and multi-touch attribution. It connects new data sources without extensive IT support, creating a central hub for customer intelligence to improve efficiency, ROI and customer experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/199791ad-8770-493d-bb55-98544cc98cf7.png","url":"https://www.capterra.ae/software/75130/marketo-lead-management","@type":"ListItem"},{"name":"Birdeye","position":24,"description":"Birdeye is an AI-based customer experience platform that helps teams automate and enhance online interactions. The system features a 24/7 AI chatbot that engages website visitors, answers questions, books appointments, and captures leads when teams are unavailable. The chatbot delivers personalized, human-like responses through natural language processing capabilities.\n\nBirdeye includes a Smart Inbox that consolidates web chat conversations into a single dashboard, allowing for efficient management and consistent messaging with customizable templates and auto-replies. The platform smoothly transitions conversations from AI to live agents for complex inquiries. Birdeye integrates with various applications and partners with Google to manage reviews, listings, and social media posts. Through its combination of conversational AI, smart inbox tools, and integration capabilities, Birdeye creates a comprehensive solution for online customer engagement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/47c8bf22-df48-4b25-bdc7-87397acf0ce9.png","url":"https://www.capterra.ae/software/152997/birdeye","@type":"ListItem"},{"name":"ContentStudio","position":25,"description":"ContentStudio is a multi-use social media management and content marketing tool that allows you to discover, compose and share the best content. It has a suite of products for content discovery, publishing, planning, analytics and automation to help marketing teams work and collaborate efficiently.\n\nIt is the perfect tool for discovering trending content, managing multiple social media networks, recycling evergreen posts, analyzing performance, collaborating with the team and a lot more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/20a559b9-4e32-40c2-833c-756c1cd4934d.png","url":"https://www.capterra.ae/software/176184/contentstudio","@type":"ListItem"}],"@id":"https://www.capterra.ae/directory/30781/social-media-marketing/software#itemlist","numberOfItems":25}
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