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Freshservice is an online ITIL service desk with a fresh twist. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management and enhanced impact analysis. Processing service requests and managing incidents is simple and intuitive. Problem, Change, Release & Knowledge Management are amongst the other features that make Freshservice a perfect fit for your organization's IT needs. Learn more about Freshservice Online ITIL service desk that helps you manage your IT infrastructure, minus the complications. Learn more about Freshservice
Naverisk is an excellent Remote Monitoring & Management solution for MSPs and IT service providers looking for the key features needed in RMM software. Wrapped in a single, all-in-one solution, Naverisk provides tools for device and network scanning & IP monitoring, alerting, auditing, patching, reporting, ticketing, workflow, automation, scripting, and much more. Plus, our partners enjoy exceptional 24/7 global support for the platform at no additional cost. Get a Free Trial today! Learn more about Naverisk RMM & PSA All-in-One IT Services software designed for managed service providers to manage IT services, remote monitoring and management. Learn more about Naverisk RMM & PSA
Wrike is online work management software that helps your team streamline incoming bug requests with built-in forms, automatically assign correct teams and track progress on timelines or kanban boards. With Wrike, you'll be able to create and delegate tasks, track deadlines, visualize your plans on the Gantt chart, and share reports. Wrike also offers advanced features like Custom Workflows, advanced security, restricted data access, and more. The perfect fit for teams of 20+. Learn more about Wrike Streamline incoming requests, track work progress, and manage IT projects with Wrike. Perfect fit for teams of 20+. Learn more about Wrike
Panther enables building a marketplace where customers and experts can collaborate and take online consultation through advanced audio/video tools. Learn more about Panther Panther enables building a marketplace where customers and experts can collaborate and take online consultation through advanced tools. Learn more about Panther
Zendesk builds help desk software for better IT service and customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, and LendingClub are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk is the leading cloud-based help desk software built for better customer relationships.
mHelpDesk is the #1 easiest and most powerful solution for your IT business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately. The fastest, easiest, and highest value IT service software to automate everything from first customer contact to getting paid.
SolarWinds Service Desk, previously Samanage Service Platform, unites employees around the globe by enabling companies to manage and automate a diverse range of IT service desk processes and tasks. SolarWinds Service Desk, powered by AI, can streamline ticket routing, suggest solutions, and enable your help desk to focus on bigger picture projects instead of repetitive tasks. Built with ITIL best practices in mind, you can achieve faster ticket resolutions, improve SLAs, and more. SolarWinds Service Desk makes IT service delivery seamless, enabling you to streamline and automate processes with the power of AI!
Monitor all your devices easily and in one place! With Spiceworks Network Monitor you can keep an eye on your servers and SNMP-enabled devices like routers and switches from one dashboard. Youll have total visibility over your network, so you can catch issues before any of your users, and be the IT hero you were meant to be. After work hours, rely on email alerts to keep you updated of the critical issues affecting your systems. All of this, and its free! Download Network Monitor now. Real-time monitoring, email alerts, monitor multiple devices in one dashboard, easy-to-use for Windows and Linux servers & switches.
LogMeIn Central is a powerful, easy-to-use endpoint management solution enabling IT professionals to effectively monitor, manage, and secure their endpoint infrastructure. Whether you have remote employees or endpoints scattered across the globe, LogMeIn Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk. Simplified endpoint management for desktops, servers, and mobile laptops.
Jira Service Desk is rated the #1 Most Popular and Affordable ITSM software. Built on Atlassian's Jira Software, Jira Service Desk has everything your IT teams need out-of-the-box including automation rules, SLAs, real-time reporting, and ITIL-certified processes like incident, problem, and change management. Deliver great service, at a fraction of the cost and set up time of competitors. Jira Service Desk is service desk software built for modern IT teams starting at only $10 per month. Try it free: https://www.atlassian
Made for companies that sell, service, and support technology, ConnectWise Manage can help you standardize service workflows, automate communication with customers and even recurring tasks. The platform fully integrates business-process automation, help desk and customer service, sales, marketing, project management, cloud services and business analytics that dramatically streamline a company's operations. ConnectWise Manage helps you distinguish yourself from the competition by offering proactive, business-focused technology services.
Vivantio is a leading enterprise service management platform that combines service-focused CRM capabilities, ESM principles, and measurable outcomes that empower organizations to improve service while reducing costs, achieving business goals and serving happier customers. Our story began in 2003, inspired by the desire to build a multi-tenant platform thats reliable, configurable and secure. Today, Vivantio is one of the most trusted service management SaaS providers for service teams. SaaS platform that provides enterprise service management through automated routing, alerts, interaction tracking and more.
Atera is a cloud-based managed IT services platform that provides a powerful and integrated solution built for MSPs, IT consultants, VARs and IT departments. Atera includes: remote monitoring and management (RMM), network discovery, remote access, ticketing, PSA, reports, billing and so much more. Atera's disruptive pricing model allows users to pay a fixed monthly cost that includes unlimited devices and endpoints, offering fixed, transparent and predictable pricing. Try 100% free for 30-days. Atera is the ultimate all-in-one RMM Software for MSPs and IT Pros. Fixed Cost with unlimited devices, Its that simple. Try for free.
ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point. ServiceDesk Plus provides all that you need to have a Full-Fledged IT Help Desk and a Productive Help Desk Staff. ManageEngine ServiceDesk Plus is available in both On-Premise and On-Demand. Help Desk Support Software and Asset Management Tool includes, Knowledgebase, SLA Management, Ticket Tracking, Inventory Management.
Opsgenie is a powerful alerting and on-call management platform for operating always-on services, empowering Dev & Ops teams to plan for service disruptions and stay in control during incidents. With over 200 deep integrations and a highly flexible rules engine, Opsgenie centralizes alerts, notifies the right people reliably, and enables them to take rapid action. Opsgenie tracks all activity and provides actionable insights to improve productivity and drive continuous operational efficiencies. Top Rated: Opsgenie is a powerful alerting and on-call management platform for Dev and Ops teams operating always-on services.
Trusted by 92 of the fortune 100, Splunk is a customizable data analytics platform that empowers you to investigate, monitor, analyze and act. From IT to security to business operations, Splunk is the data-to-everything platform that enables you to take action in real-time. With Splunk, you can predict and prevent IT problems, streamline your entire security stack, minimize unplanned downtime, and explore and visualize business processes for increased transparency all in one platform. Trusted by 92 of the fortune 100, Splunk helps you investigate, monitor, analyze, and act on all of your organizations data.
BMC Helix IT Service Management revolutionizes enterprise service management. Delivered on-premises or in the cloud, Helix ITSM is a configurable and extensible platform radically redesigned to meet the needs of any transformative IT organization. Easier to use, faster to deploy, and packed with the latest innovations in service management, Helix IT Service Management is the most complete and capable IT service management for your enterprise. Radically redesigned to set a new standard for IT service management on-premises or in the cloud.
Developed by IT service providers with real experience in the IT services industry, the ConnectWise Automate, formerly LabTech, IT automation platform was designed to give you greater visibility into your clients' IT networks and the tools you need to automate your IT services. With Automate, your technicians can perform any IT support or management task remotely, efficiently and non-intrusively. If you can think of an IT task or process, Automate can do it! Get your free tour! Automate is the most powerful, feature-rich & most recognized RMM platform in the IT market. Streamline your IT service delivery!
The BOSS Solutions Suite is a fully integrated ITIL based Service Desk/Help Desk and IT Asset Management solution available on-premise or on the cloud. It incorporates capabilities for ensuring a productive and efficient remote work experience including an award winning user-friendly interface and a powerful Service Catalog. BOSS has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support. The BOSS Solutions Suite is an award winning fully integrated Help Desk / ITSM solution available both on the Cloud and On-Premise.
NinjaRMM is an all-in-one IT service management platform with a robust set of features to help you design, plan, deliver, operate and control IT services. You can manage network devices including windows and mac endpoints, perform patching, access remotely, deploy and run antivirus scans, automate scripts across all devices, monitor website performance and more. Built on an easy and intuitive cloud-based platform, you can get up and running in 5 minutes, no servers required. NinjaRMM is the easiest, all-in-one remote IT service management and monitoring solution that IT professionals love.
InvGate Service Desk is a web-based ITIL ready solution with an unprecedented user interface. Offering Incident, Problem, Change, Asset & Knowledge processes. Service Desk provides unmatched collaboration between users, powerful automation & smart ticket management. Multi-tenant cloud-based SaaS or On-Premise implementation. 100% code-free configuration, drag-and-drop graphical workflow builder, business analytics reporting, custom dashboards, SLAs, email ticketing and Gamification. Intuitive web-based service desk software to manage, analyze, and automate your IT service support.
OTRS is a fully-managed service management suite that includes ticketing, workflow/process automation and notification, among its many features. Processes can be customized to incorporate ITIL and/or specific security requirements. IT service professionals use OTRS to structure communication and streamline internal processes so that they can respond quickly to any situation and provide the best possible service in a cost effective way. Request a demo today. Fully-managed service management suite that includes ticketing, workflow automation & notification for IT service professionals.
JumpCloud Directory-as-a-Service is Active Directory and LDAP reimagined. JumpCloud securely manages and connects your users to their systems, applications, files, and networks. JumpCloud manages users and their systems whether Mac, Linux, or Windows and provides access to cloud and on-prem resources such as Office 365, G Suite, AWS, Salesforce, and Jira. The same login connects users to networks & file shares via RADIUS and Samba, respectively, securing your organizations WiFi. JumpClouds Directory-as-a-Service securely manages and connects your users to their systems, applications, files, and networks.
Our unique, all-in-one solution combines the best features of a PSA tools solution, a robust CRM solution and a BPM software solution into a platform that provides complete visibility, coordination and control of all aspects of your business. With Tigerpaw One, every employee -- from the CEO to the field technician, and from the head of sales and marketing to the customer service representative -- will have the tools and resources he or she needs to be more productive. Automate Your Business. Simplfy Your Life. Tigerpaw is a complete end-to-end business automation solution.
Our made-for-mobile, cloud-based service management software was designed from the ground up to provide IT field teams with secure, powerful service tools. With FieldAware, you will amaze your customers, make your team more productive and stay ahead of your competition. Your business deserves the most powerful and easy to use field service management system available, including work order management, job scheduling asset management and more. Our made-for-mobile, cloud-based service software provides power and total flexibility for better field service management.
Discover the Next Generation of Service Management. Deliver innovative & affordable ITSM that outperforms the competition. ChangeGear by SunView Software delivers a single-platform ITSM solution that goes beyond the scope of the ¿IT department¿ to serve the needs of the entire enterprise. ChangeGear by SunView Software delivers enterprise-grade ITSM that's fast to implement, easy to configure & less costly to maintain.
Lansweeper is an agentless IT Asset Management solution that can scan any network setup. Use IP range and AD integrated scanning or specify crucial servers to be scanned more regularly. Get a complete inventory of all workstations, servers, routers, switches, monitors, printers, VoIP phones, and other network devices. A wealth of information on hardware as well as software is scanned and can also be used to create reports through the intuitive report editor. Discover Your IT. IT Asset Management Software That Finds & Manages All Assets Across Your Enterprise.
Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single intuitive console. IT and SecOps can quickly gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure. Automox is a cloud-based patch management platform - modern cyber hygiene to raise the world's security confidence.
The Service Program is the industry leading QuickBooks add-on Service Software. Dispatch, Routing, work order tracking, maintenance schedules, customer call, tracking equipment, GPS, Mobile Solution and Customer Service Portal - compatible with any iPhone, Droid phone or Tablet or laptop with real time synch, signature capture, field printing, attach pictures, invoices, Rentals, barcodes, and billing and much more. INCLUDES Weekly Training, Technical Support and Software Upgrades. Simple. QuickBooks add-on service software with dispatch, routing, work order, maintenance schedules, GPS, mobile and customer service tools.
Achieving high levels of customer service while managing complex IT operations is critical for any organization. That's why we designed an intuitive and collaborative IT Service Management solution that transparently integrates with the flexible beauty of intelligent workflow, insightful dashboards and on-the-fly views. Combined with powerful Asset Management tools, Navigator is your complete IT management solution. Alloy Navigator is a real-world solution beautifully designed for real-world customers, built by real-world IT people just like you.
TOPdesk cloud-based software helps companies offer better services to their customers. With easy-to-use ITSM software and over 20 years experience our software helps you manage incidents, create workflows, and keep track of configurations. Make your end users more self-reliant thanks to the Self-Service Portal. More than 4500 organisations worldwide already use TOPdesk to increase efficiency and improve customer satisfaction. Are you looking for service excellence? Let us be your guides. ITIL-aligned service management software with KPI dashboard that helps track workload for each employee and assign tasks efficiently.
Symantec Ghost Solution Suite is an award-winning software solution for imaging and deploying desktops, laptops, tablets and servers. Ghost Solution Suite 3.1 includes the Deployment Solution 6.9 console and its core capabilities for operating system deployment, migration and cross-platform management. Combined with key functionalities from Ghost Solution Suite 2.5, like Ghost Cast Server and DeployAnywhere, Ghost Solution Suite accelerates and simplifies imaging and deployment. Disk imaging suite that helps businesses with OS deployment, cross-platform migration management, device mapping and more.
BlueFolder is a web-based service management solution that offers a unique blend of ease-of-use and breadth of functionality. Along with features such as robust ticket management, scheduling/dispatch, and billing, BlueFolder stands apart with features like a powerful customer portal, asset/equipment tracking, and customer notifications. Try it free for 15 days (no credit card required) and find out how easy and powerful it is to use! Software built for IT service business professionals; centralizing ticket & customer management, billing, team scheduling and more.
Hornbill Service Manager's 100% codeless environment, out-of-the-box workflows, and powerful process automation delivers an ITSM solution that is up-and-running in weeks, at a fraction of the cost. Configuring Hornbill is simple. Self-sufficient teams can take ownership, and rapidly adapt the solution to their service delivery needs, without developers or dedicated resources. Automatic software updates deliver new functionality, keeping your Service Desk on the latest version. Make life at work better. A faster, easier way to automate, integrate, and streamline your ITSM workflows without technical gurus.
Intelligent Service Management is a robust, full-featured service management suite thats simple, affordable and aided by Luma the Virtual Support Agent with Artificial Intelligence. The solution reduces support efforts and improves the end user experience. With the help of codeless configuration and drag-and-drop service automation, customization is easy, and administration is minimal. Lumas AI based conversational interface understands the users intent, ensuring requests are actionable. Intelligent Service Management is a robust, full-featured service management suite aided by Luma the Virtual Support Agent with AI.
Everything you need to run your IT business - All At One Low Price. Kaseya BMS is the most functionally rich IT business management solution on the market today, built to support all your IT business back-end requirements: Service Desk, CRM, Finance, Project Management, Billing, Time & Expense Tracking, Inventory Management, and more. Start your free trial! Kaseya BMS is a next-generation business management solution that was built specifically to help MSPs and IT Departments.
HaloITSM is an ITSM service desk software solution, designed specifically for IT service management. HaloITSM gives you the power to manage all IT support with powerful ITIL aligned out-of-the-box functionality. You can streamline and report on specific processes such as change and problem management. Tailored to your exact requirements, you can align IT to the business needs in an all-inclusive, unlimited IT Service Desk solution. HaloITSM brings everything you need for IT support into one centralised location.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform, available from the cloud on any device. The next generation of PSA tool. Complete professional services automation package for software and services businesses.
The Cireson SCSM Analyst Portal integrates seamlessly with Microsoft Service Manager to allow management of day-to-day activities on any browser, device, or OS. Built on cutting edge HTML 5, the Analyst Portal boasts fast, adaptive, and highly functional capabilities. Items such as incidents, service requests, change requests, CMDB and reporting are all easily and quickly accessed and managed with or without a desktop in sight. Extend the power of the SCSM Console with the Cireson Web Portal. Manage incidents, service requests, and changes on the fly.
JDisc Discovery automatically creates the IT documentation for your network and detects all common operating systems (including HP-UX, Solaris and AIX). The IT documentation includes detailed hardware and software information, IP Networks, Windows domains and Active Directory installations. JDisc's vision is to make your IT documentation as current and complete as possible. A network inventory and documentation software that collects software and hardware details from all kind of devices on your net.
SeamlessDesk is an affordable cloud-based service desk software. Respond to tickets with Help Desk, manage assets with Asset Manager, publish support articles with Knowledge Base, and much more. SeamlessDesk allows you to achieve your company's service objectives with intuitive and fully-featured software. Unlike other service desk software solutions, SeamlessDesk does not restrict you with high priced plans in order for you to access the features you want or need. Cloud-based service desk software designed to provide you with everything you need for one low price.
4me was built from the ground up to support SIAM and the collaboration of an unlimited number of service providers. Not just by re-creating records in different service management tools but by allowing service providers and organizations to seamlessly work together (even when using a different tool) on any request a customer may have. Enterprise-class IT service management application built for multinational organizations around Service Integration and Management.
As a SaaS IT Management expert for more than 10 years, RG System offers a centric portal designed to help both MSPs and IT Pros manage efficiently IT infrastructures. The solution combines on the same interface 3 complementary modules: Remote Monitoring & Management, Data Backup & Restore and Endpoint Security. You can easily monitor, remote control, backup, restore and protect hybrids IT environements from a centric SaaS portal. Make IT Easy with RG System! RG System is a SaaS IT Management Platform that offers on a unified interface RMM, Data Backup & Restore and Endpoit Security features.
Canfigure has been designed to provide a scalable, cost effective solution. Its library of well-designed modules enables you to implement only the functionality you require, and then expand at a pace that suits you. The out-of-the-box functionality includes support for integrated CMDB, Asset Management, Change Management and Service Desk. The intuitive administrative functions enable you to customize and expand the database to incorporate any configuration information you may wish to track. Canfigure is a modular ITSM and ITAM solution based on ITIL principles. Canfigure can be deployed on premise or cloud hosted.
IT service management solution that provides automation, change management, and practice content to reduce risks and costs. IT service management solution that provides automation, change management, and practice content to reduce risks and costs.
Capacity is a secure, AI-native support automation platform to help you and your team save time and work smarter. With the help of state-of-the-art AI, companies such as USA Mortgage, Newell Brands, Penguin Random House, and many more are turning to Capacity for their knowledge base, helpdesk and workflow automation needs. Thousands of employees at organizations large and small use Capacity to help do their best work. See what Capacity can do for you, your customers, and your team today! Capacity is a secure, AI-native support automation platform to help you and your team save time and work smarter.
TeamHeadquarters is a deeply integrated suite of full-function tools for Project Management, Portfolio Management, Service Desk, and Time Sheets. TeamHeadquarters helps your people focus on the right work at the right time. It helps your managers be great managers. Available On Demand, you can start using this powerful enterprise software suite right away. Project management software with integrated Service desk. Keeps projects on track while you provide awesome customer support.
ServiceLedger Software is designed for field service organizations requiring powerful service tracking, scheduling, dispatching and invoicing functionality. ServiceLedger is focused on your success and provides measurable results that you can easily identify and realize. ServiceLedger is primarily designed for U.S., Canadian and Australian markets, however can be used in other markets. Includes work order management, project management, scheduling and dispatch management and quoting management.
CMDBuild is robust, customizable and extensible. Despite of its name, CMDBuild is not only a Modeling Environment for CMDB applications: it manages Configuration Items and their conditions of use within the entire life cycle (processes, business rules, documents, reports, georeferences, interoperability with other systems, etc.). The verticalization CMDBuild READY2USE is a configuration of CMDBuild basic environment, dedicated to the IT Governance management. CMDBuild is an open source web environment for the configuration of custom applications for the Asset Management.
vScope is an asset management platform that enables IT professionals to do more with less. Based on the industry-leading network discovery, vScope offers something to every role in the team. - Consolidate documentation of your IT environment Every IT asset in one place. - A self-populating CMDB for IT operations or IT service management. - No more scripting. - IT billing or automated cost analysis. - Customer-specific reporting for MSPs And much, much more... There should never be more than one truth no matter if you are responsible for infrastructure, IT services, support or IT security.
ITIL Service Management solution. Pink Verified for 10 processes. IncidentMonitor is a service management framework that comes out of the box with multiple free process templates. The application offers Enterprise features at an low SMB price. All processes can easily be customized using the graphical workflow and smart service catalog designer. No coding is needed to create most advanced workflows and webforms. Unlimited processes can run next to each other created a real shared service center Enterprise ITIL Service Desk solution at a low cost SMB price. Advanced and Feature rich. FREE ITIL process templates available
Stellar MBOX to PST Converter migrates MBOX email clients like Thunderbird, Entourage, Spicebird, Pocomail, AppleMail, Eudora, Mulberry, SeaMonkey, Netscape, ClawsMail, OperaMail, Mozilla Mail, Evolution, Sylpheed, Cone, Mutt, Gnu Mail clients into PST. Email migration tool that converts MBOX files of Thunderbird, Entourage, Spicebird, Pocomail, AppleMail email clients to '.PST' files.
Mobile form building system that offers image and audio recording, signature capture, offline data collection, GPS, and mapping. Mobile form building system that offers image and audio recording, signature capture, offline data collection, GPS, and mapping.
Network Detective is a non-intrusive IT Assessment tool -- No probes, agents or software to install. Our low-cost and unlimited license models makes it a good IT assessment tool for MSPs to win new business, onboard new clients, and improve service delivery. All reports are editable & fully brandable. Integrates with IT Glue and your favorite PSA. The Reporter add-on automates scheduled network scans, generation of reports and delivery to you or your clients. Network Detective is an IT assessment tool used by thousands of managed service providers and multi-functional IT professionals.
Built from the ground up on ITIL best practices and pre-configured for immediate usage, Octopus is a very user-friendly, accessible and constantly evolving application, ideal for small / mid-sized IT depts. Features include incident, service request, problem, change and event management, SLA and automated escalation, CMDB and automated inventory, web portal with custom forms, email notifications for all important events and advanced reporting. Octopus is supported by a unique service package. Helpdesk / IT Service Management software. Document and resolve daily incidents and requests in the most efficient way possible.
With Youzer, you manage all the accounts, the software and hardware assets from a single centralized tool made for IT, HR and managers. Follow in real time the use of the assets for all your employees from onboarding to offboarding and optimize the cost for your company. Affect, create, deactivate and protect your IT and "non-IT" assets. Youzer is a powerfull online software that helps companies to manage the IT accounts and assets of their employees.
- Made in Germany - EcholoN, die Service Management Software Suite, stellt eine umfassende Loesung fuer Service, Support und Kundenbetreuung dar. Modular und erweiterbar: | Ticket System | Helpdesk | IT Service | Management (nach ITIL) | Service Management | Service Desk | Field Service Management | Notfallmanagement | Qualitaetsmanagement. Software von und aus Deutschland. Programmierung und Support mit Sitz in Borstel-Hohenraden bei Hamburg. Jetzt kostenfreie Demo-Tour buchen. EcholoN, die Service Management Software Suite, stellt eine umfassende Lösung für Service, Support und Kundenbetreuung dar.
Total Network Inventory 4 provides powerful tools for software inventory and license management. Introducing the Software Asset Management module. All software from your Windows and Mac OS devices is gathered in a single place with comprehensive search and filtering capabilities. Browse, organize, and discover your software and installations, star important items, assign tags, add comments, and much more. Total Network Inventory provides powerful tools for software and license management. Introducing the Software Asset Management module.
Perspectium delivers process integration solutions for service management, providing the comprehensive real-time and batch integration capabilities required by IT departments and service providers. Delivered as an end-to-end managed service, Perspectium enables the automation of workflows that span applications, databases, and business teams. Some of the worlds largest organizations use Perspectium to master intricate integration challenges, allowing IT to focus on moving the business forward. Subscription based integration solution for IT service management, designed for enterprise IT departments and service providers.
The new standard in services CPQ. ScopeStack takes a complex presales process and creates a simple and easy method for delivering quick and accurate statements of work. ScopeStack provides a simple and easy method for delivering quick and accurate statements of work.
IT software that helps customize, integrate and facilitate operations for CRM, billing, sales & service management. Designed for MSPs. IT software that helps customize, integrate and facilitate operations for CRM, billing, sales & service management. Designed for MSPs.
Allows you to automatically create a dynamic knowledge base and provide access to it via the corporate website or intranet. HelpdeskAdvanced is a Service Desk solution, based on the principle of process automation, supporting the different strategic scenarios of service governance through the automation and enhanced configurability of IT and Business processes. Allows you to automatically create a dynamic knowledge base and provide access to it via the corporate website or intranet.
Routezilla is the UBER like booking and routing engine for On the Go business. It will reach, route and book customers online, 24/7. Eliminate phone tag, routing and scheduling conflicts with its brand-able mobile solution. Unlike OpenCal (acquired by Groupon) which is designed for hair salons and spas, Routezilla maps customer locations, automatically books and reduces the driving distance from one job to the next. Routezilla is scalable technology that can be used anywhere in the world. An UBER like Booking and Routing Engine for On the Go businesses.
ONEview is a cloud-based SaaS Asset Management Software that allows technology provider organizations to maximize recurring service revenues through an end-to-end automated asset and contract management solution. With ONEview, you can attach more services, sell more maintenance renewals and manage the complete product lifecycle of your customers asset base while gaining a 360 degree view of your customers environment. Allows technology provider organizations to maximize service revenues through an automated asset and contract management solution.
TD/OMS supports IBM i (Power) Windows and Unix/Linux. It incorporates fundamental IT business process support to manage software changes, software development, deployment and modernization projects. TD/OMS enables development teams to work in a collaborative way and to share any information at various development stages in any environment. TD/OMS is a powerful software solution that incorporates all the functionalities to support modern software development requirements. Scalable ALM/SCM solution to control all software assets and changes within any organization.
ServiceTonic is a powerful and easy-to-manage solution for any company that needs to automate services without programming skills. ServiceTonic is a Spanish based company, founded in 2009 and rapidly enlarged its operations globally in more than 14 countries with strategic partners through all markets: Service Providers, finance, government, industry, consulting,etc. ServiceTonic brings IT Service Management, Customer Service and Enterprise Service Management to all range of customers. From sma Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
VIZOR is an ITIL Certified helpdesk issue tracking solution for delivering full IT end-user and customer support. Features include powerful email integration, SLA support, knowledgebase, team-working, automatic ticket assignment and a self-service portal. VIZOR is ready to use out-of-the-box or can easily be customized to meet your exact requirements. Available on-premise or in the cloud. Try now for Free. VIZOR is an ITIL Certified helpdesk issue tracking solution for IT end user and customer support. Try now for Free.
The IT environment of your organisation is very valuable. ITSM software immediately provides you with more insight into your IT assets and IT infrastructure and allows you to properly adjust your IT policy. With IT Service Management software you can profit from - Overview and efficiency when processing incidents and service requests. - Comply with and register Service Level Agreements. - Cost control. - A higher availability of your IT assets. Ultimo IT Service Management enables all IT assets within your organisation to be effectively managed.
SCC enable people to do business by planning, supplying, integrating and managing IT for leading public and private sector businesses across the UK. We optimise IT infrastructure to reduce cost and increase business agility and competitiveness. SCC keeps your business secure, mobile, agile, connected and supported. SCC enable people to do business by planning, supplying, integrating and managing their IT.
Shrinking margins, competitive pricing and increasing pressure from public cloud services are forcing you to transition your business model. Our white-label, user-friendly, self-service web portal processes customer orders and then provisions and delivers those services, unifying your entire business into one profitable system. And it works with solutions you already offer to your customers! Microsoft, VMware, Google, and many, many other vendors are supported. A SaaS-based Cloud services ordering, provisioning, and delivery platform. Works with your existing vendors! No rip and replace!
Powerful monitoring tool for SAP systems with real time alerts. System Guard is a SaaS tool, works with "Monitoring as a service" and "pay as you go" concept includes a Free Trial. Features :SAP Downtime Monitoring, SAP Performance Monitoring, SAP Job Monitoring, SAP Security Monitoring, SAP Hardware Monitoring, SAP Transport Monitoring, SAP Lock Monitoring SAP Monitoring Software .. Real-time, Mobile, Easy to Install
Get an RMM to manage your customers IT, so you can protect your business. Don't settle when it comes to managing your customers IT infrastructure. With Continuum Command, exceed their expectations with our Remote Monitoring and Management (RMM) solution that provides proactive tools and NOC services regardless of device environment. An RMM for servers, desktops, networks and mobile. Continuum Command, an RMM to manage your customers IT, so you can protect your business. For servers, desktops, networks and mobile.
Designed to meet the needs of businesses across all sectors, Service Geeni can help you with a whole range of things including order management, dispatching technicians, capturing and storing customer information, stock management processes, invoicing and more. Ultimately, its about making your life easier while helping to boost your productivity and your bottom line. So its no wonder that we are the first choice for many organisations across the UK; regardless of size or sector. Simple installation, remarkable scalability, unrivalled depth of features & continual updates our software is considered best in class
Netmon is a comprehensive network monitoring system featuring our proprietary high-performance traffic sniffing technology. Our combination of deep analysis and instant alerting make Netmon a complete solution for organizations who need to monitor the health and current status of mission-critical systems. Our product offerings combined with flexible licensing terms scale to put enterprise-level systems monitoring capabilities into the hands of small and medium-sized businesses. Comprehensive network monitoring appliance. Monitor network traffic, devices, and services. Integrated alert system.
Seerenes Digital Engineering Platform provides IT decision-makers with the information needed to actively drive their organization towards software excellence. The analytics technology extracts and fuses the data traces left by all tools in your software development infrastructure and derives insights of high strategic and operational relevance for both managers as well as development experts. Actively drive IT change, balance productivity and innovation while massively reducing risk and increasing transparency.
HyperTeams Ticketing Application is designed to help companies hurdle pesky work obstacles and deliver superior customer service! When used internally, this system gives employees a better way to send, track, and manage their work tickets. That means no more running marathons around the office when you need help or stalking IT when your computer crashes! When used externally, this solution gives your customers the opportunity to submit their own complaints or cases directly to the system. HyperTeam¿s Ticketing Application is designed to help companies hurdle pesky work obstacles and deliver superior customer service!
Requuest is web-based SaaS service desk software designed for delivering worry-free IT support, a platform allowing agent's productivity to go beyond client expectations. Requuest gives you an edge in reducing ticket volume, automating quick response and make IT results shine across your business. Create workflows. Manage assets. Set business rules. Visualize key reports. Auto-assign. Prepare survey. Customize portal. Filter dispatch tickets. Meet all around service levels. Requuest. You got IT. Requuest is web-based SaaS service desk software designed for delivering worry-free IT support.
Sightline Enterprise Data Manager (EDM) is a powerful IT infrastructure monitoring and performance analytics solution that provides real-time visibility across todays modern cloud, virtual and hybrid IT environments. Sightline leverages big data visualization, predictive analytics and machine learning to deliver root cause analysis, anomaly detection and capacity planning to help large enterprises, Fortune 500 companies and Global 2,000 organizations rapidly identify infrastructure problems. Sightline helps IT departments proactively predict performance issues, prevent unplanned downtime and reduce mean time to resolution.
Trigent brings 22 years of software development experience combined with a track record of over 300 successful applications projects in the last three years alone. Our Software Development Center accelerates development, transforms applications, and increases cost savings. Our software development services helps to increase development bandwidth, build and launch products faster and transform legacy applications or just maintain them at a fraction of the cost. Enterprise Product, Software, Cloud, Infrastructure & Mobile Development
EBC group is a managed IT service provider that offers solutions such as document capture, business intelligence, and cyber security EBC group is a managed IT service provider that offers solutions such as document capture, business intelligence, and cyber security
Alhambra-Eidos provides managed IT, infrastructure, cyber security, and cloud computing services to medium and large organizations Alhambra-Eidos provides managed IT, infrastructure, cyber security, and cloud computing services to medium and large organizations
AlertFind ensures that IT departments can reach team members and users during unplanned incidents and emergency disruptions. Unlike other alerting solutions, we use machine learning, artificial intelligence and data science to monitor your company's HR information systems and automatically update your emergency contact database, ensuring that it's 100% accurate at all times. With AlertFind's SmartContact feature, you'll never have to worry about reaching employees when time is of the essence. The only IT alerting and emergency notification system that guarantees a 100% complete contact database. Every employee, every time.
Mobile Reach is an award-winning mobility software platform that automates and improve service delivery for IT and field service organizations. Our mobility platform and mobile apps let field technicians be more productive and serve customers better. Ii also helps IT and field service directors and IT asset managers ensure optimal productivity, improve operational processes and drive revenue. Rapidly deploy process-driven, highly usable mobile field service apps that extend your service platform, ERP or CRM into techs' hands.
decidalo takes over most of your time-consuming internal tasks, allowing you to use your time more profitably. With decidalo you increase your sales opportunities through shorter response times, bid-specific CVs, and relevant project references. By linking skills, project requirements, employee capacities, and accounting data, decidalo shows you how to utilize existing skills as profitably as possible. Skills & CV management ; Resource & Reference management ; Quotation and effort calculation ; Time recording and budget tracking
Service Support is a ticket management solution for all service centers (DSI, General Services, Human Resources, etc.) With Service Support, you offer your employees an interactive portal on which they can submit requests, report incidents, communicate with your support teams. This service can also be offered to your service providers, customers, suppliers, partners ... Service Support is a ticket management solution for all service centers.
Our goal is to provide Innovative 3rd Platform Solutions including Mobile computing, Cloud computing, and IT outsourcing to our customers and exceed their expectations by constantly innovating and evolving as a Next gen solutions provider. We provide innovative and cost effective technology solutions to your business problems.
The SysInfo OST to PST Converter is robust software that can easily and accurately exports offline OST files to MS Outlook PST format. The OST to PST Conversion tool allows the users to export them as our software supports the damaged or corrupted OST files and converts them into desired file formats like PST, DBX, EML, MBOX, Archive, and MSG file formats easily. This software converts all the emails, contacts, calendar events, journal, etc. with their attachments. OST to PST converter is an ultimate utility to convert OST files into Outlook PST Format
T-HelpDesk is a powerful yet user-friendly ticketing system software. T-HelpDesk maximizes the management efficiency of the offered services thanks to its intuitive interfaces and to features of ServiceDesk, HelpDesk, IT Ticketing and Asset Management softwares in a single environment. T-HelpDesk supports multi-channel services for customers or internal staff, departmental services (IT, Production, Design, ..), SLA, API, SSO, multi-role, and much more. Can be integrated with T-Kanban and T-PPM. ServiceDesk, HelpDesk, IT Ticketing and Asset Management software. Supports multichannel services, SLA, KB, multirole, alerts and more.
ky2help is an intuitive all-in-one software for IT & Enterprise Service Management. The standard software is Serview certified and offers ITIL processes out-of-the-box. In addition, ky2help has the simplicity and flexibility it needs to deliver processes to all business units in the shortest possible time. ky2help is arbitrarily scalable and very easy to integrate into your system landscape. You benefit from a short implementation time and low maintenance. ky2help® in combination with the personal 360 degree service by the manufacturer, that's unique!
Next-gen IT Self-Service portal will transform your IT Service Desk in minutes! Knock out high frequency tickets in seconds, 100% error free and have costly IT staff work on high-value strategy based projects instead of daily firefighting. A real solution for businesses to reduce spend and drastically improve operational efficiencies. Built with Security at it's core, easily set up role-based, audit compliant approval based workflows that meet your unique requirements. IT Operations self-service portal. Empowering IT teams to focus on high-value work.