---
description: Discover and compare Free Customer Experience Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Free Customer Experience Software - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Free Customer Experience Software](https://www.capterra.ae/directory/30671/customer-experience/software) > [Page 7](https://www.capterra.ae/directory/30671/customer-experience/software?page=7)

# Customer Experience Software

Canonical: https://www.capterra.ae/directory/30671/customer-experience/software

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> Customer Experience software (also known as CXM or CEM) helps to collect, organize and track customer feedback, both positive and negative.

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## Products

1. [Fullview](https://www.capterra.ae/software/1026502/fullview) — 5.0/5 (3 reviews) — Fullview is an AI customer service agent that resolves issues autonomously and guides users through software applications instantly
2. [Crumble](https://www.capterra.ae/software/1067005/crumble) — 5.0/5 (3 reviews) — Crumble is a product feedback management software that helps companies turn customer insights into product innovations.
3. [Knexus](https://www.capterra.ae/software/146984/knexus) — 5.0/5 (2 reviews) — AI Content Optimizing Customer Journeys
4. [Enquire](https://www.capterra.ae/software/176783/enquire) — 5.0/5 (2 reviews) — Easiest way to implement post-purchase surveys on Shopify.
5. [Pobuca Experience Cloud](https://www.capterra.ae/software/213004/pobuca-experience-cloud) — 4.5/5 (2 reviews) — Pobuca Experience Cloud leverages AI to analyze what customers say in all touchpoints \& produces CX metrics \& VoC insights.
6. [Calton](https://www.capterra.ae/software/215136/reviewmonkey) — 5.0/5 (2 reviews) — Boost your local SEO, manage reviews \& listings, and enhance customer experience to grow your multi-location business effortlessly\!
7. [Guest Service](https://www.capterra.ae/software/1013359/guest-service) — 5.0/5 (2 reviews) — Mobile hotel application that improves hotel productivity while raising revenue.
8. [Surveyed](https://www.capterra.ae/software/1031282/surveyed) — 5.0/5 (2 reviews) — Surveyed is designed to help businesses make product reviews come alive with video or text feedback from actual \& authentic customers.
9. [Eclipse AI](https://www.capterra.ae/software/1033058/eclipse-ai) — 4.0/5 (2 reviews) — Eclipse AI unifies and analyses omnichannel voice of customer data, extracting insights for CX, Product, and Marketing teams.
10. [Appy Pie Live Chat](https://www.capterra.ae/software/1052593/appy-pie-live-chat) — 4.5/5 (2 reviews) — Live Chat Software is a solution for businesses seeking to enhance their customer support and engage with website visitors in real time
11. [User Vista](https://www.capterra.ae/software/1062942/user-vista) — 5.0/5 (2 reviews) — User Vista is an in-app survey solution that helps professionals create surveys with custom logic \& track users' data to gain insights.
12. [Formbricks](https://www.capterra.ae/software/1066638/formbricks) — 5.0/5 (2 reviews) — Formbricks is a privacy-first, open-source survey platform for Customer Experience Pros to gather, analyze, and act on feedback.
13. [INSTANT Insight](https://www.capterra.ae/software/149572/instant-insight) — 5.0/5 (1 reviews) — LISTEN to the voice of customers\! Get more reviews, better ratings, rank higher, all with our real-time on-site surveys\!
14. [Critizr](https://www.capterra.ae/software/162653/critizr) — 3.0/5 (1 reviews) — Leader in Customer feedback collection Critizr helps companies optimize their customers experience to improve their satisfaction.
15. [OneTap](https://www.capterra.ae/software/170802/one-tap-check-in) — 5.0/5 (1 reviews) — Digital check-in app that tracks attendance using self-check-in links, public QR code, iPad kiosk, QR pass, survey, photo, \& signature.
16. [Aptrinsic](https://www.capterra.ae/software/171960/aptrinsic) — 4.0/5 (1 reviews) — Aptrinsic provides an all-in-one product experience platform that enables product teams to onboard, retain, and grow customers.
17. [SurveySensum](https://www.capterra.ae/software/188833/surveysensum) — 5.0/5 (1 reviews) — SurveySensum is a customer feedback platform that helps businesses gather insights from their customers.
18. [Sticktail](https://www.capterra.ae/software/190754/sticktail) — 5.0/5 (1 reviews) — Sticktail helps to collect, organize \& share user insights that inspire action. Its a central place to share customer insights.
19. [Krezzo](https://www.capterra.ae/software/218460/workload) — 5.0/5 (1 reviews) — Krezzo helps businesses deliver better Customer Experiences with its innovative OKR Platform and Professional Services.
20. [Kantar Marketplace](https://www.capterra.ae/software/218641/kantar-marketplace) — 4.0/5 (1 reviews) — Kantar Marketplace is an automated market research platform designed for marketing agility. Get rapid insights to build your brand.
21. [Shorter Loop](https://www.capterra.ae/software/1059254/shorter-loop) — 5.0/5 (1 reviews) — Product roadmap solution that helps businesses manage collaboration, prioritization, goal defining, strategizing, delivery, and more.
22. [ProductLogz](https://www.capterra.ae/software/1063798/productlogz) — 5.0/5 (1 reviews) — Productlogz is an integrated feedback management, roadmap, and changelog solution designed to streamline your product development
23. [Yellow Tokens](https://www.capterra.ae/software/1079351/Yellow-Tokens) — 5.0/5 (1 reviews) — Customer experience solution that helps businesses collect and analyze data from digital platforms to deliver actionable insights.
24. [OMQ](https://www.capterra.ae/software/149788/omq-self-service) (0 reviews) — OMQ developed customer service software with AI to simplify customer communication for companies.
25. [Appzi](https://www.capterra.ae/software/170887/appzi-user-feedback) (0 reviews) — Customer experience reporting tool that allows businesses to collect and process user feedback by creating customized feedback icons.

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## Related Categories

- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)
- [Survey Software](https://www.capterra.ae/directory/30092/survey/software)
- [Customer Satisfaction Software](https://www.capterra.ae/directory/30541/customer-satisfaction/software)
- [NPS Software](https://www.capterra.ae/directory/32075/nps/software)
- [Customer Engagement Software](https://www.capterra.ae/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.ae/directory/30671/customer-experience/software)
- [All Categories](https://www.capterra.ae/directory)

-----

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People can also get updates on new insights (of a specific topic).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bb1e0d57-4345-4480-b994-efcae8992fd7.png","url":"https://www.capterra.ae/software/190754/sticktail","@type":"ListItem"},{"name":"Krezzo","position":19,"description":"Krezzo helps businesses deliver better Customer Experiences with its innovative OKR Platform and Professional Services. OKRs (Objectives & Key Results), enable high-growth organizations to strategically execute in a more focused, aligned, and collaborative way, and Workload.ai is transforming how businesses implement the popular methodology by approaching it in a unique way that is customer-centric and outcome-oriented. 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It enables companies to create public roadmaps showcasing upcoming features, let users vote on features to influence prioritization, and keep users engaged by communicating product updates through changelogs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/196863fa-dc6e-44cf-80cb-2b78e41ad412.png","url":"https://www.capterra.ae/software/1063798/productlogz","@type":"ListItem"},{"name":"Yellow Tokens","position":23,"description":"Yellow Tokens is a customer feedback and insights platform that helps businesses collect and analyze feedback data from major digital platforms. The system enables teams to aggregate information from Google Maps, Facebook, Instagram, TikTok, YouTube, X (formerly Twitter), TripAdvisor, and Amazon, presenting it in one centralized location. \n\nYellow Tokens processes this data to identify key satisfaction factors, track metrics, such as CSAT and NPS, and generate SWOT analysis highlighting strengths, weaknesses, threats, and opportunities. The platform combines feedback about both a business and its competitors, allowing for comparative analysis.\n\nUsers register company profiles, establishments, or products to begin collecting feedback automatically. The platform also provides action plans with practical recommendations for implementing customer-centric improvements based on the analyzed data, eliminating the need for manual analysis across multiple platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a6029136-3511-4067-a271-1108f2abeb06.png","url":"https://www.capterra.ae/software/1079351/Yellow-Tokens","@type":"ListItem"},{"name":"OMQ","position":24,"description":"NEW: OMQ releases the first German chatbot based on ChatGPT/GPT-4. The beta version is now available for testing to companies from all industries.\n\nOMQ is an AI-based customer service software.\nOMQ develops intelligent systems that automatically respond to customer service requests. All products and communication channels are controlled by your own intelligent knowledge database. Currently, there are 5 products and 3 modules to efficiently optimize your customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e0de7c6-be70-42b8-aef9-7221cc80c6c4.png","url":"https://www.capterra.ae/software/149788/omq-self-service","@type":"ListItem"},{"name":"Appzi","position":25,"description":"Customer experience reporting tool that allows businesses to collect and process user feedback by creating customized feedback icons.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b159a331-0b9a-47dc-8450-5e35db9149c4.png","url":"https://www.capterra.ae/software/170887/appzi-user-feedback","@type":"ListItem"}],"@id":"https://www.capterra.ae/directory/30671/customer-experience/pricing/free/software?page=7#itemlist","numberOfItems":25}
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