---
description: Discover and compare Free Customer Experience Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Free Customer Experience Software - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Free Customer Experience Software](https://www.capterra.ae/directory/30671/customer-experience/software) > [Page 4](https://www.capterra.ae/directory/30671/customer-experience/software?page=4)

# Customer Experience Software

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> Customer Experience software (also known as CXM or CEM) helps to collect, organize and track customer feedback, both positive and negative.

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## Products

1. [Arena](https://www.capterra.ae/software/186809/Arena) — 4.5/5 (22 reviews) — With Arena Live Chat and Live Blog, customers benefit from real-time updates, the ability to ask and answer questions, and more.
2. [hello24.ai](https://www.capterra.ae/software/1033570/hello24ai) — 4.7/5 (22 reviews) — hello24.ai is an eCommerce focused platform that helps online brands to engage customers on WhatsApp.
3. [youengage](https://www.capterra.ae/software/1012584/youengage) — 4.9/5 (21 reviews) — Customer engagement solution to help generate leads, engage users, and get feedback using quizzes, surveys, polls, live Q\&A, and more.
4. [NextMe](https://www.capterra.ae/software/165482/nextme) — 4.8/5 (20 reviews) — NextMe is a modern virtual waiting room that makes it simple for businesses to manage their waitlist and serve more customers.
5. [Smaply](https://www.capterra.ae/software/177161/smaply) — 4.4/5 (20 reviews) — Create journey management systems visualizing opportunities and pain points. Connect them and share maps with peers and clients.
6. [Quizell](https://www.capterra.ae/software/1014615/quizell) — 5.0/5 (20 reviews) — Create interactive quizzes, forms \& funnels to boost leads, sales, and engagement — no code needed.
7. [eShoppingAdvisor](https://www.capterra.ae/software/1066492/eshoppingadvisor) — 5.0/5 (20 reviews) — eShoppingAdvisor is a B2B reviews management software designed to enhance the online reputation and visibility of eCommerce businesses
8. [Pyze](https://www.capterra.ae/software/163825/pyze) — 4.8/5 (19 reviews) — Pyze is the leading usage analytics and business process optimization platform to maximize user adoption, productivity, efficiency.
9. [XEBO.ai](https://www.capterra.ae/software/178584/survey2connect) — 4.5/5 (19 reviews) — XEBO.ai is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery.
10. [Eloquant](https://www.capterra.ae/software/1022365/eloquant) — 4.3/5 (19 reviews) — All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.
11. [Customer Thermometer](https://www.capterra.ae/software/133435/customer-thermometer) — 4.9/5 (18 reviews) — 1-click surveys your customers will respond to. A complete, fully customizable solution for real-time feedback embedded into any email.
12. [Zoho PageSense](https://www.capterra.ae/software/172116/pagesense) — 4.5/5 (17 reviews) — Zoho PageSense, a Conversion Rate Optimization \& Personalization platform, helps businesses make data-driven changes on their website.
13. [ZyraTalk](https://www.capterra.ae/software/207596/zyratalk) — 4.7/5 (17 reviews) — ZyraTalk: The ultimate AI customer service solution. Automate conversations, increase leads, streamline support. Mind blowing AI.
14. [Olvy](https://www.capterra.ae/software/1031627/olvy) — 4.9/5 (17 reviews) — The comms center for your product team. Stay on top of user feedback, changelogs, and close the loop 1:1 with your users.
15. [Personyze](https://www.capterra.ae/software/163491/pesonyze) — 4.6/5 (16 reviews) — Personyze is the ultimate all-in-one customer experience optimization toolkit.
16. [Clootrack](https://www.capterra.ae/software/1042420/clootrack) — 5.0/5 (16 reviews) — Clootrack’s AI super-agent powers complete VoC analytics 7.5X faster insights from the broadest data, tailored to your business needs.
17. [TheySaid](https://www.capterra.ae/software/1069963/Theysaid-AI-Survey) — 4.9/5 (16 reviews) — User testing and research, accelerated by AI.
18. [The Loop Experience Platform](https://www.capterra.ae/software/171903/benbria-loop) — 4.4/5 (15 reviews) — Benbria Loop is a suite of mobile guest engagement solutions designed to improve service and profitability, creating more loyal guests.
19. [Doorbell.io](https://www.capterra.ae/software/184233/doorbell-io) — 4.9/5 (15 reviews) — Collect, manage, and analyze in-app customer feedback, on websites and mobile apps (iOS, Android).
20. [Simplify360](https://www.capterra.ae/software/211771/simplify360) — 4.4/5 (15 reviews) — Digital Customer Experience Platform with embedded AI. Track \& Respond to Queries on Social,Email,Chat,Whatsapp,Reviews,etc. with ease.
21. [ImageEngine](https://www.capterra.ae/software/215029/imageengine) — 4.7/5 (15 reviews) — Accelerate Your Website With An Image-Optimizing CDN. Don't keep your customers waiting. Optimize images by 80% and improve SEO \& Sales
22. [Newired](https://www.capterra.ae/software/163192/newired) — 4.5/5 (14 reviews) — A great online experience of your customers can become your best advertising. Try the Newired in-app intelligent layer.
23. [Desk360](https://www.capterra.ae/software/212006/desk360) — 4.7/5 (14 reviews) — A cloud-based omnichannel customer support platform with 360-degree customer view.
24. [LoginRadius](https://www.capterra.ae/software/134171/loginradius) — 3.8/5 (13 reviews) — Leading Customer Identity and Access Management (CIAM) platform to help businesses create a single view of their customers.
25. [Woopra](https://www.capterra.ae/software/155465/woopra) — 4.3/5 (13 reviews) — Woopra is customer journey analytics software that analyzes and visualizes the complete customer experience.

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## Related Categories

- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)
- [Survey Software](https://www.capterra.ae/directory/30092/survey/software)
- [Customer Satisfaction Software](https://www.capterra.ae/directory/30541/customer-satisfaction/software)
- [NPS Software](https://www.capterra.ae/directory/32075/nps/software)
- [Customer Engagement Software](https://www.capterra.ae/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.ae/directory/30671/customer-experience/software)
- [All Categories](https://www.capterra.ae/directory)

-----

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Using a variety of mobile, online, and on-property technologies - including SMS, email, web, in-app and messaging channels, as well as kiosks - the company's Loop platform enables brands to capture real-time insights into the guest experience as well as message with them to engage or recover.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a110b0dc-dbfb-4a45-9c90-d4db2da4f4ad.png","url":"https://www.capterra.ae/software/171903/benbria-loop","@type":"ListItem"},{"name":"Doorbell.io","position":19,"description":"Collect, manage, and analyze in-app customer feedback, on websites and mobile apps (iOS, Android).\n\nGet notified instantly when you receive new feedback by email, or via your group chat system (Slack, etc).\n\nDoorbell integrates with your favourite project management systems, so you can easily create tasks based on the feedback (Pivotal Tracker, Trello, Jira, etc).\n\nOther features include automatically generated screenshots, sentiment analysis of all feedback, and lots more!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e47ecfa9-80a5-4f95-a17b-7eab03d44ddd.png","url":"https://www.capterra.ae/software/184233/doorbell-io","@type":"ListItem"},{"name":"Simplify360","position":20,"description":"We are a digital customer experience platform. \nManage Email, Chat, In-App chat, Social Media Messages; Get Robust social listening, analytics and actionable insights. \nWe also support new eco-systems such as reviews - mobile, locations, instant messengers - WhatsApp, Line, Viber, WeChat. \nOur USP is that the CX is native first, allowing brands unparalleled efficiency in managing their omnichannel needs. \nWe also provide embedded AI and chatbot solutions. \nWe are among the lowest cost to own!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e6844be8-ed70-4fb1-b9f9-5208565c6939.png","url":"https://www.capterra.ae/software/211771/simplify360","@type":"ListItem"},{"name":"ImageEngine","position":21,"description":"What Makes ImageEngine Different? 30% faster than other CDNs. 49% more efficient image payload optimization. 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