---
description: Discover and compare Free Customer Experience Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Free Customer Experience Software - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Free Customer Experience Software](https://www.capterra.ae/directory/30671/customer-experience/software) > [Page 3](https://www.capterra.ae/directory/30671/customer-experience/software?page=3)

# Customer Experience Software

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> Customer Experience software (also known as CXM or CEM) helps to collect, organize and track customer feedback, both positive and negative.

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## Products

1. [Waitwhile](https://www.capterra.ae/software/152494/waitwhile) — 4.7/5 (63 reviews) — Know the services and staff members guests prefer, the text conversations you had and more. Easily open up new marketing opportunities.
2. [Snap Survey Software](https://www.capterra.ae/software/19620/snap-survey-software) — 4.3/5 (62 reviews) — Collaborative experience measurement platform for survey design, data collection, feedback management, advanced analysis \& reporting.
3. [SurveyLab](https://www.capterra.ae/software/80891/mysurveylab-com) — 4.9/5 (62 reviews) — Professional online survey software. Surveys, questionnaires, forms, and tests for Customer Experience, Market Research, HR, and more\!
4. [pulseM](https://www.capterra.ae/software/1017750/pulsem) — 4.6/5 (62 reviews) — pulseM is a review management platform that boosts your online presence \& generates leads with automated customer feedback \& engagement
5. [Jahia](https://www.capterra.ae/software/196073/jahia) — 4.6/5 (59 reviews) — Jahia is the best rated CMS with content personalization built at its core. It is commonly used to build powerful websites and portals.
6. [Delighted](https://www.capterra.ae/software/157973/delighted) — 4.8/5 (57 reviews) — Delighted is the easiest and fastest way to gather and act on customer, employee, partner and vendor experience insights.
7. [GetFeedback](https://www.capterra.ae/software/133180/getfeedback) — 4.6/5 (53 reviews) — GetFeedback is the \#1-rated feedback solution for Salesforce. Seamlessly connect all of your CX surveys for actionable insight.
8. [LimeSurvey](https://www.capterra.ae/software/145614/limesurvey) — 4.4/5 (50 reviews) — The world's \#1 open-source survey tool.
9. [Collect.chat](https://www.capterra.ae/software/168676/collect-chat) — 4.6/5 (43 reviews) — Platform to create interactive chatbots that automatically collect data, leads, and feedback from website visitors.
10. [Heap](https://www.capterra.ae/software/147216/heap) — 4.5/5 (42 reviews) — Heap is the only solution that shows you every action by every user on your product or site, then gives insight on what to fix and how.
11. [Screeb](https://www.capterra.ae/software/1021951/screeb) — 4.5/5 (42 reviews) — We help companies to understand, ask, engage and guide their users, all in one place.
12. [Key Survey](https://www.capterra.ae/software/40388/enterprise-survey-software) — 4.6/5 (40 reviews) — Key Survey is a configurable, powerful survey platform to collect, manage, and analyze feedback and data to inform strategy.
13. [ThriveDesk](https://www.capterra.ae/software/1020527/thrivedesk) — 4.7/5 (37 reviews) — Connect with customers and resolve their issues through ticket and feedback management.
14. [Feedbackly](https://www.capterra.ae/software/142140/feedbackly) — 4.2/5 (36 reviews) — All-in-one feedback suite with omnichannel distribution, visual customization and survey creation through the customer journey.
15. [Verified Reviews](https://www.capterra.ae/software/177873/verified-reviews) — 4.0/5 (34 reviews) — Our UGC platform for brands to manage, moderate and activate reviews and broadcast the VoC to boost visibility and customer retention.
16. [InAppStory](https://www.capterra.ae/software/219933/inappstory) — 5.0/5 (29 reviews) — With tools like stories, mini-games, in-app messaging, and personalized content, we help businesses connect with their users.
17. [easyfeedback](https://www.capterra.ae/software/177766/easyfeedback) — 4.6/5 (28 reviews) — easyfeedback is a survey solution for creating and managing online surveys that enables you to analyze results better.
18. [ProProfs Knowledge Base](https://www.capterra.ae/software/200137/proprofs-knowledge-base) — 4.7/5 (28 reviews) — ProProfs Knowledge Base can reduce your support tickets, boost internal knowledge management and improve team productivity.
19. [ProductMix](https://www.capterra.ae/software/210025/ProductMix) — 4.9/5 (25 reviews) — Comprehensively analyze feedback and requests, generate your data-driven roadmap, and easily share exciting news with users.
20. [Boei](https://www.capterra.ae/software/215260/boei) — 5.0/5 (25 reviews) — Boei is a plug-and-play website widget that allows visitors to contact via their favorite social media channels.
21. [Qubicles](https://www.capterra.ae/software/161183/qubicles) — 4.4/5 (24 reviews) — Licensing-free, award-winning contact center and blockchain software company. Register NOW for free\!
22. [SurveyJS](https://www.capterra.ae/software/1063198/surveyjs) — 4.9/5 (24 reviews) — SurveyJS is a fully integrated survey tool for secure, drag-and-drop form creation directly within your JavaScript application.
23. [UXArmy](https://www.capterra.ae/software/198767/uxarmy-user-research-platform) — 4.5/5 (23 reviews) — UXArmy helps teams validate ideas, innovate, and align with customer needs through expert testing tools for websites, apps \& prototypes
24. [Trustmary](https://www.capterra.ae/software/214611/trustmary) — 4.6/5 (23 reviews) — Trustmary helps you improve the customer experience by measuring customer satisfaction and collecting feedback automatically.
25. [Surveyapp](https://www.capterra.ae/software/1017459/surveyapp) — 4.7/5 (23 reviews) — Surveyapp offers omni-channel tools like smiley surveys, kiosks, and more to help collect actionable customer and employee insights.

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## Related Categories

- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)
- [Survey Software](https://www.capterra.ae/directory/30092/survey/software)
- [Customer Satisfaction Software](https://www.capterra.ae/directory/30541/customer-satisfaction/software)
- [NPS Software](https://www.capterra.ae/directory/32075/nps/software)
- [Customer Engagement Software](https://www.capterra.ae/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.ae/directory/30671/customer-experience/software)
- [All Categories](https://www.capterra.ae/directory)

-----

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The application does not use cookies or store any data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/02987f8d-325d-414c-8c15-d2b4c27fbd28.png","url":"https://www.capterra.ae/software/215260/boei","@type":"ListItem"},{"name":"Qubicles","position":21,"description":"We possess all the features needed to run an enterprise contact center or a 5-agent work at home business. Our patent pending blockchain-based solution includes ondemand staffing, inbound, outbound, live chat, quality assurance, drag-n-drop scripting, advanced reporting, and more. Open APIs and an elastic infrastructure that can quickly scale to meet the most demanding program requirements also comes standard.\n\nAll the features needed to run your contact center, at an affordable price.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/28909422-5296-441d-b32d-0754a09ed43a.png","url":"https://www.capterra.ae/software/161183/qubicles","@type":"ListItem"},{"name":"SurveyJS","position":22,"description":"SurveyJS is a product suite of open-source client-side components designed to simplify the creation of a full-cycle form management system within any JavaScript application and help businesses automate their form workflows. The libraries automatically generate and then utilize JSON objects for form metadata (schemas) and results, and support seamless integration with any backend system. The JSON form builder component offers a user-friendly drag-and-drop interface, graphical user interface (GUI) for conditional logic and  form branching, and an integrated theme editor for customizing form design. 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With screen and video recordings, AI-powered analysis and infographics, you’ll get fast, actionable insights to keep your product on track, ensuring it truly meets your users’ needs.\nUXArmy ensures your product resonates across cultures with localization testing in 25+ languages.  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It features a smiley survey app for tablets and phones that can capture feedback even offline. Businesses can gain valuable insights into customer and employee satisfaction through the use of smiley face surveys. The SurveyKiosk, a ready-to-use terminal, collects feedback in busy locations like airports and shopping centers. \n\nThe software also includes email surveys for gathering employee and customer feedback. Surveyapp provides smiley buttons for real-time feedback as well as online surveys that can be shared via links, QR codes, and web forms. The employee pulse email surveys capture immediate feedback. The Surveyapp Manager App allows users to view feedback on the go, receive alerts, and collaborate with teams. The software includes management capabilities with detailed statistical and text analysis through a real-time analytics suite.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/20e5af3e-9817-4639-bb79-eff942f6abbb.png","url":"https://www.capterra.ae/software/1017459/surveyapp","@type":"ListItem"}],"numberOfItems":25}
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