271 results
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Stames functions as a one-stop solution for all customer support, queries, requests, complaints and assistance needs. Learn more about Stames
Stames functions as a one-stop solution for all customer support, queries, requests, complaints and assistance needs. It empowers your customer support team to handle all customer complaints and requests from one place without any hassle. Say goodbye to per agent pricing. It's a cloud based Software as a Service platform (SaaS) that gives business value for money, provide them with powerful tools to help manage their customer relationships, leads, assets and requests. Learn more about Stames
Stames functions as a one-stop solution for all customer support, queries, requests, complaints and assistance needs. It empowers your customer support team to handle all customer complaints and reque...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Zonka Feedback CX Platform is a multichannel Survey & Feedback Software. Measure, improve and transform Employee Customer Experiences. Learn more about Zonka Feedback
Zonka Feedback CX Platform is a multichannel Survey and Feedback Software to transform the way you manage Employee and Customer Experience. Measure the right CX metrics including Net Promoter Score, Customer Effort Score & Customer Satisfaction Score. Take feedback and conduct surveys across multiple channels Tablets, Online, Email, & SMS. Keep your team aligned, view responses and collaborate to close the feedback loop. View insightful feedback reports to target Customer Delight and Growth. Learn more about Zonka Feedback
Zonka Feedback CX Platform is a multichannel Survey and Feedback Software to transform the way you manage Employee and Customer Experience. Measure the right CX metrics including Net Promoter Score, Cu...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Engage better with your customers with conversational surveys. Gauge customer pulse periodically and improve customer satisfaction. Learn more about SurveySparrow
SurveySparrow helps you create interactive customer feedback surveys. Measure customer satisfaction index, identify & fix problem areas, close the feedback loop & improve customer relationships, effortlessly. Gauge your customer pulse periodically with Recurring Surveys and keep a tab on your CSAT score. With easy sharing options, reach out your customers via Web, Mobile, Social, and E-mail to easily collect feedback from your customers, anytime, anywhere. Learn more about SurveySparrow
SurveySparrow helps you create interactive customer feedback surveys. Measure customer satisfaction index, identify & fix problem areas, close the feedback loop & improve customer relationships, effort...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly. Learn more about HelpDesk
HelpDesk is an online ticketing system that simplifies your teams work. Its full of features that foster collaboration within your team. You can use tagging, add private notes, assign tickets to specific team members and create canned responses. To ensure the highest level of security, the system encrypts your data with 256bit SSL protocol. HelpDesk is designed to save your agents time and enable them to provide the highest level of customer service. Effortlessly. Learn more about HelpDesk
HelpDesk is an online ticketing system that simplifies your teams work. Its full of features that foster collaboration within your team. You can use tagging, add private notes, assign tickets to specif...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Qualtrics Customer Experience makes it easy for companies to monitor, respond and improve every touchpoint along the customer journey. Learn more about Qualtrics CustomerXM
Qualtrics CustomerXM (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. Using multiple metrics, sentiment analysis and key driver analysis, our tools get you deeper into your customer¿s mindset and point the way to improvements that will generate lasting, happy customer relationships. Learn more about Qualtrics CustomerXM
Qualtrics CustomerXM (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journe...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Create engaging, platform-independent and beautiful surveys. We empower companies - large & small - & individuals, to collect feedback. Learn more about SurveyLegend
SurveyLegend is the next generation of online surveys engaging, platform-independent & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Now you can create great-looking surveys on your PC or tablet, customize the look of your survey however you like, & display collected data with eye-catching & insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. Learn more about SurveyLegend
SurveyLegend is the next generation of online surveys engaging, platform-independent & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Now...
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  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Great customer service starts with better help desk software. Win more customers by providing excellent customer service with LiveAgent Learn more about LiveAgent
LiveAgent enables you to harness the power of a fully-featured analytics package that gives you powerful data analysis and reporting tools. Quickly analyze how effective your customer service is by segmenting data by a customer service agent or by type of interaction. Discover 175+ help desk features including gamification features and a built-in CRM. With LiveAgent, providing world-class customer service is easy. Start your free trial today, no credit card required. Learn more about LiveAgent
LiveAgent enables you to harness the power of a fully-featured analytics package that gives you powerful data analysis and reporting tools. Quickly analyze how effective your customer service is by seg...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Userlike is the first and only live chat software to help your business win and nurture customers across messaging channels. Learn more about Userlike
Website chat and mobile messaging are the customer channels with the highest customer satisfaction. With Userlike, you can serve them all. Chat with your customers via your website, Facebook Messenger, WhatsApp, Telegram and SMS. Connect your chatbot and automate parts of your customer interactions. Born and hosted in Germany. Userlike keeps your and your customers' data safe with a 100% GDPR-compliant communication solution. Learn more about Userlike
Website chat and mobile messaging are the customer channels with the highest customer satisfaction. With Userlike, you can serve them all. Chat with your customers via your website, Facebook Messenger...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Nicereply is a customer satisfaction survey tool for support teams. Create and send one-click surveys to measure CSAT, NPS & CES. Learn more about Nicereply
Nicereply is a customer satisfaction survey tool built for support teams. Teams at companies like Microsoft, Lenovo and Hubspot use Nicereply to: - Measure CSAT, NPS and CES per agent, team or company - Send post-resolution email surveys automatically after resolving a ticket - Ask customers for feedback at the bottom of every email - Increase survey response rates by 200% - See data in helpdesk and set triggers based on it - Customize surveys in terms of branding, questions and scales Learn more about Nicereply
Nicereply is a customer satisfaction survey tool built for support teams. Teams at companies like Microsoft, Lenovo and Hubspot use Nicereply to: - Measure CSAT, NPS and CES per agent, team or company ...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Automate your Customer Satisfaction operations in minutes with ready-to-use templates. Try Pipefy for free. Learn more about Pipefy
Improve customer satisfaction and CSAT scores with Pipefy. Automate emails, streamline customer requests, and standardize your customer onboarding processes with an intuitive, easy to use, no/low-code platform. Try Pipefy for free. Learn more about Pipefy
Improve customer satisfaction and CSAT scores with Pipefy. Automate emails, streamline customer requests, and standardize your customer onboarding processes with an intuitive, easy to use, no/low-cod...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement. Learn more about Genesys Cloud
The Genesys Cloud platform is the next-generation, all-in-one cloud contact centre solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communications, voice, chat, email, text message and more. An intuitive interface makes it easy to use, whether you're an agent, supervisor or IT administrator. Weekly feature releases ensure you'll exceed customer expectations today and tomorrow. Learn more about Genesys Cloud
The Genesys Cloud platform is the next-generation, all-in-one cloud contact centre solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your emplo...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
The most professional survey software for your company (NPS, Customer satisfaction, HR, Employee feedback, Customer Experience) Learn more about Startquestion
The most professional survey software for your company. Popular survey types: - NPS, Customer satisfaction, - HR, Employee feedback, Customer Experience, Exit Interview, Candidate Experience - Website widget Learn more about Startquestion
The most professional survey software for your company. Popular survey types: - NPS, Customer satisfaction, - HR, Employee feedback, Customer Experience, Exit Interview, Candidate Experience - Website...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Custify is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Learn more about Custify
Custifys Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Aside from in-product usage insights, it also gathers data from various systems like CRM, support or billing automatically and presents all relevant customer success KPIs and client interactions in an easy to understand dashboard. For low-touch workflows, it has a sophisticated automation engine built-in as well. Learn more about Custify
Custifys Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Aside from in-product usage insights, it also gathers...
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  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Improve your Customer Satisfaction and nurture your clients throughout their entire lifecycle on a single platform. Learn more about Froged
Improving Customer Satisfaction is one of the most important parts of your business. Our tool has been designed to nurture your customers throughout their entire lifecycle. With FROGED you will be able to increase engagement, retention, and reduce churn. Serve your customer's unique needs with customized email campaigns, a beautifully integrated knowledge base, live chat, and automated messages . Try our 7-day FREE Trial Learn more about Froged
Improving Customer Satisfaction is one of the most important parts of your business. Our tool has been designed to nurture your customers throughout their entire lifecycle. With FROGED you will be a...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Canny is a user feedback tool built to cover everything you need to navigate the entire feedback cycle. Learn more about Canny
Capture, organize, and analyze user feedback in one place to inform your product decisions. Prioritize feedback, build a roadmap, and close the communication loop with a built-in changelog. Learn more about Canny
Capture, organize, and analyze user feedback in one place to inform your product decisions. Prioritize feedback, build a roadmap, and close the communication loop with a built-in changelog....
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Use Qualaroo to design CSAT surveys and analyze the feedback with AI-sentiment analysis to improve customer satisfaction and experience Learn more about Qualaroo
Qualaroo is a survey and analysis software featuring advanced reporting to help you gauge the customer experience. Create CSAT surveys along with CES, NPS, SUS, exit-intent surveys from scratch with personal branding, or use ready-to-use templates with 100+ questions. Leverage its sentiment analysis to decode free-text answers in real-time. Integrate with Salesforce and Hubspot to share CSAT feedback across multiple platforms and take proactive measures to improve overall customer satisfaction. Learn more about Qualaroo
Qualaroo is a survey and analysis software featuring advanced reporting to help you gauge the customer experience. Create CSAT surveys along with CES, NPS, SUS, exit-intent surveys from scratch with pe...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
User feedback & customer survey tool for data driven SaaS companies Learn more about Refiner
Refiner is a user feedback & customer survey tool for data driven SaaS companies. Ask your users any question while they are using your product. Uncover new insights instantly, increase conversions and better retain your customers. Alert your team, enrich CRM profiles, trigger personalised campaigns, or update your backend API with webhooks. Grow your business with real time customer insights. Learn more about Refiner
Refiner is a user feedback & customer survey tool for data driven SaaS companies. Ask your users any question while they are using your product. Uncover new insights instantly, increase conversions and...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Wonderflow predictive AI makes sense of all types of customer feedback to help you be successful in competitive markets. Learn more about Wonderflow
Millions of product reviews are written every day. Wonderflow is the simplest AI-based solution to analyze them and turn this extremely vast stream of customer feedback into winning decisions. Wonderflow Unified VoC Analytics help B2C companies extract value from consumer feedback like online reviews, support center records, and NPS. **Wonderflow is tailored to consumer electronics, insurance, logistics, tyres, and cosmetics enterprises.** Learn more about Wonderflow
Millions of product reviews are written every day. Wonderflow is the simplest AI-based solution to analyze them and turn this extremely vast stream of customer feedback into winning decisions. Wonderf...
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  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Integrated tools and processes to increase guest satisfaction and revenue. Learn more about Guest Satisfaction Surveys
Gather valuable feedback direct from guests with our customizable surveys. Turn insight into action and watch guest satisfaction, revenue and demand grow. Learn more about Guest Satisfaction Surveys
Gather valuable feedback direct from guests with our customizable surveys. Turn insight into action and watch guest satisfaction, revenue and demand grow....
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
A market-leading survey platform.
Trusted by 98% of the Fortune 500 and used in more than 335,000 organizations worldwide, SurveyMonkey's platform gives millions of people a way to turn feedback into action that drives growth and innovation. Get access to expert-written survey templates that speak to customers, employees, or your target audience. Create simple to advanced surveys in minutes. Discover why SurveyMonkey is a leading survey platform around the globe!
Trusted by 98% of the Fortune 500 and used in more than 335,000 organizations worldwide, SurveyMonkey's platform gives millions of people a way to turn feedback into action that drives growth and innov...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Zendesk offers the industry leading customer support solution.
Zendesk offers the industry leading customer support solution. On average, it increases customer satisfaction by 25% and agent productivity by 30% at any scale. All your customer interactions live in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and a full customer history. Get up and running quickly, and expect to see results even faster.
Zendesk offers the industry leading customer support solution. On average, it increases customer satisfaction by 25% and agent productivity by 30% at any scale. All your customer interactions live in a...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go.
monday.com's the best customer satisfaction software to help you manage your customers' information and satisfaction! Digitize your forms and turn responses into workflows easily with monday.com's no-code platform. Create your forms in minutes, and embed your form anywhere or share a link to get customer feedback instantly. Compile all your responses into a simple and visual board, analyze your replies, get insights, and break it down by a multitude of different parameters.
monday.com's the best customer satisfaction software to help you manage your customers' information and satisfaction! Digitize your forms and turn responses into workflows easily with monday.com's no-c...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Give each customer the experience they deserve. Engage your customers & build trust with the Trustpilot customer review management tool
Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. It gives brands the ability to increase customer satisfaction. Quickly & easily collect, manage & display reviews to improve conversions, stand out in Search and boost sales. Get started with a free account today and see the powerful reporting & analytics, review invitations & reminders, onsite review widgets, Google Seller Ratings, rich snippet stars & more!
Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. It gives brands the ability to increase customer satisfaction. Quickly & easily collec...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Create interactive forms & surveys (and so much more). Give your audience the experience they deserve so you get the data you need.
You need data to power your business and you also care about how your audience experiences your brand. Whoever your audience is, one thing's clear: sharing information through forms & surveys should be easy, fun, and flawless on any device. By the way, Typeform integrates with over 500 of your favorite apps. Send data to Mailchimp to build your list, Google Sheets for analysis, or Salesforce to personalize your customer experience. Typeform: forms & surveys for the people.
You need data to power your business and you also care about how your audience experiences your brand. Whoever your audience is, one thing's clear: sharing information through forms & surveys should be...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Customer satisfaction software includes feedback, texting software, sentiment analysis, messaging and reviews.
Podium is an Interaction Management platform that's redefining the modern relationship between local businesses and their customers. With tools to get insights in real-time from text-based feedback. The Podium messaging platform also makes it easy to manage all your customer interactions from Facebook messages, Google's click-to-message and inbound texts from one dashboard. Customer satisfaction starts at the first interaction and continues through the entire customer journey.
Podium is an Interaction Management platform that's redefining the modern relationship between local businesses and their customers. With tools to get insights in real-time from text-based feedback. Th...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Set up an NPS survey on your site or send an email to your customers to find out how you can improve their experience.
Measure customer satisfaction with a Hotjar Survey. Set up an NPS survey on your website, or send an email to your customers to find out how likely they are to recommend you, and how you can improve the customer experience.
Measure customer satisfaction with a Hotjar Survey. Set up an NPS survey on your website, or send an email to your customers to find out how likely they are to recommend you, and how you can improve th...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Transform into a truly customer-centric organization with Alchemer. Make the voice of the customer heard across every decision you make
Today, every organization collects customer feedback, but very few act on it. Alchemer, formerly SurveyGizmo, takes the voice of the customer out of dashboards and puts it into the hands of the people who can take immediate action. Alchemer is the only solution that helps you transform to a truly customer-centric organization by making sure the voice of the customer is heard loud and clear across every decision you make in every department.
Today, every organization collects customer feedback, but very few act on it. Alchemer, formerly SurveyGizmo, takes the voice of the customer out of dashboards and puts it into the hands of the people ...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Yotpo, the leading eCommerce marketing platform, integrates data-driven solutions for reviews, loyalty, SMS marketing, and more.
With Yotpo, you can understand what your customers are saying about your products and brand and gain actionable insights to make better business decisions. Using sentiment analysis and natural language processing, Yotpo breaks down customer feedback into powerful consumer data. Track changes over time to recognize trends in consumer preferences and satisfaction.
With Yotpo, you can understand what your customers are saying about your products and brand and gain actionable insights to make better business decisions. Using sentiment analysis and natural language...
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  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
The #1 white-label review management and marketing platform for marketers, agencies and SEOs. Automate more and better online reviews.
The #1 white-label review management and marketing platform for marketers, agencies and SEOs. Grade.us lets you: 1) automate getting more and better reviews on sites like Google, Facebook and industry-specific review sites; 2) recover unhappy customers before they write bad reviews; 3) monitor reviews across the Web so you always know what's being said about your brand; 4) automatically turn your best reviews into SEO-friendly Web and social media content to amplify your positive reputation.
The #1 white-label review management and marketing platform for marketers, agencies and SEOs. Grade.us lets you: 1) automate getting more and better reviews on sites like Google, Facebook and industry-...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Tidio merges live chat and chatbots in one tool to help you skyrocket your sales and level of customer service.
Tidio is a communicator for businesses that keeps live chat, chatbots, Messenger and e-mail in one place. This software cuts down on the time that it takes to communicate with your customers while also creating a boost in sales and satisfaction by engaging visitors in real-time. Additionally, this product is available on-the-go with iOS and Android features to keep your customer conversations fluid across all devices.
Tidio is a communicator for businesses that keeps live chat, chatbots, Messenger and e-mail in one place. This software cuts down on the time that it takes to communicate with your customers while als...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Get answers fast with Nextiva Surveys, a custom online customer satisfaction software, to better understand audience.
Get answers fast with Nextiva Surveys, our online customer satisfaction software. Collect the answers you need to understand your audience and make better decisions. Featuring nine question types, survey templates, email notifications, skip logic, and more, Nextiva Surveys provides the tools needed to measure respondents. Plus, businesses can customize landing pages, thank you pages, colors, and everything in between! Seamlessly integrate with other Nextiva products for a full view of customers.
Get answers fast with Nextiva Surveys, our online customer satisfaction software. Collect the answers you need to understand your audience and make better decisions. Featuring nine question types, surv...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Weave is a communication platform that helps businesses connect to the people they serve.
Weave's software streamlines office work into one hub. It allows companies to intuitively manage everything from client info to online business reviews. Form lasting relationships with clients through features like two-way texting and easily re-booking. The solutions we have created are so comprehensive for offices that we often hear our practices saying they don't know how they functioned without it. Our goal is to make managing your office simple, so that you can focus on what matters most.
Weave's software streamlines office work into one hub. It allows companies to intuitively manage everything from client info to online business reviews. Form lasting relationships with clients through ...
SaaS platform that provides enterprise service management through automated routing, alerts, interaction tracking and more.
Vivantio is a leading enterprise service management platform that combines service-focused CRM capabilities, ESM principles, and measurable outcomes that empower organizations to improve service while reducing costs, achieving business goals and serving happier customers. Our story began in 2003, inspired by the desire to build a multi-tenant platform thats reliable, configurable and secure. Today, Vivantio is one of the most trusted service management SaaS providers for service teams.
Vivantio is a leading enterprise service management platform that combines service-focused CRM capabilities, ESM principles, and measurable outcomes that empower organizations to improve service while ...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Enterprise Customer Satisfaction Survey Software. Conduct CSAT surveys for actionable feedback! Close the loop with follow-up & alerts.
Customer Satisfaction Survey Software. Conduct CX surveys across the customer journey with insightful reporting and actionable feedback! Close the loop with shareable reports, dashboards, alerts and follow-up tools. Built in text & sentiment analysis. Merge your operational data and integrate with Slack, Zendesk, API, CRM & more. Includes unlimited users and works in 50 languages.
Customer Satisfaction Survey Software. Conduct CX surveys across the customer journey with insightful reporting and actionable feedback! Close the loop with shareable reports, dashboards, alerts and fo...
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Allows businesses to collect real-time customer experience feedback: NPS, CX, and online reviews on sites that matter.
Swell is helping businesses simplify the process of capturing customer feedback and online reviews. With a mobile-first approach, Swell enables real-time interaction with the consumer via the channels most people are familiar with like text and email.
Swell is helping businesses simplify the process of capturing customer feedback and online reviews. With a mobile-first approach, Swell enables real-time interaction with the consumer via the channels ...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Optimize review management process with 5-star rating system, auto social posting, and negative feedback blocking capability.
CAPTERRA VISITORS: Get 30% Off Your First Month! Get More Reviews is the #1 most trusted reputation management and review generation software used to optimize your review management process with a 5-star rating system, auto social posting, and negative feedback blocking capability. With Get More Reviews, you'll be able to turn your happiest customers into 5 star reviews online and generate real, authentic reviews on multiple online review sites including Google, Facebook, and much more!
CAPTERRA VISITORS: Get 30% Off Your First Month! Get More Reviews is the #1 most trusted reputation management and review generation software used to optimize your review management process with a 5-s...
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ReviewTrackers business solutions allow for analyzing, amplifying & maximizing insights to accelerate acquisition and retention.
ReviewTrackers empowers 127,000+ business locations to understand their customers better through advanced review and customer feedback technology. Our business solutions allow for analyzing, amplifying, and maximizing insights to accelerate business acquisition and improve retention while driving more authentic connections with customers.
ReviewTrackers empowers 127,000+ business locations to understand their customers better through advanced review and customer feedback technology. Our business solutions allow for analyzing, amplifyi...
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Generate valuable insights from your customers that will leverage your business strategy and increase customer satisfaction.
Generate valuable insights from your customers that will leverage your business strategy and increase customer satisfaction. Customize the customer satisfaction survey template as you see fit and share it with your target audience. No coding, guaranteed satisfaction!
Generate valuable insights from your customers that will leverage your business strategy and increase customer satisfaction. Customize the customer satisfaction survey template as you see fit and share...
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  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Feedier is an intuitive platform that automatically collects real-time feedback, provides quantifiable insights and facilitates actions
Smart alternative to boring Surveys. Feedier is an intuitive experience management platform for operational champions. Engage people proactively at key touch-points, with gamified feedback forms that capture both sentiments and behaviors. Easily integrate you own systems data in Feedier and measure against correlated insights that are visual and easy to share. Trigger personalized actions with your team that are securely organized and fully integrated into your workflows.
Smart alternative to boring Surveys. Feedier is an intuitive experience management platform for operational champions. Engage people proactively at key touch-points, with gamified feedback forms that ...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Broadly is a review generation platform that helps local businesses get positive online reviews while protecting their reputations.
Broadly's automated review platform helps local businesses generate great customer reviews on the most important platforms including Google, Facebook, TripAdvisor, NextDoor & many more. Our platform helps SMBs win reviews, get more business, and communicate directly with your customers via app or desktop. Online reviews are the single largest driver of how a consumer selects a new service so we're here to help small, service-based businesses (1-100 employees) win a better online reputation.
Broadly's automated review platform helps local businesses generate great customer reviews on the most important platforms including Google, Facebook, TripAdvisor, NextDoor & many more. Our platform he...
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----> The easiest way to increase customer satisfaction + create advocates. Like word of mouth only 1000x better. Try it free!
----> Built for service businesses (B2C), SaaS, & agencies. NiceJob is the easiest way to increase customer satisfaction + create advocates by getting them to recommend you to all their friends via online reviews. Like word of mouth only 1000x better. Never send a survey again while knowing exactly what your customers think about your service. See who your biggest fans are, and quickly respond to customer issues. No contracts, 14-day free trial, then just $75/month.
----> Built for service businesses (B2C), SaaS, & agencies. NiceJob is the easiest way to increase customer satisfaction + create advocates by getting them to recommend you to all their friends via onl...
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  • Feedback Management
  • Survey/Poll Management
SmartSurvey is an online survey solution that helps anyone create surveys, collect data and analyse results.
With the SmartSurvey SaaS platform, users can capture, analyse and report virtually any type of data via a simple, yet stylish, online survey service. SmartSurvey allows users to directly reach the people whose opinions matter the most, clients, partners, patients, students and suppliers. SmartSurvey specialises in providing survey solutions for multinational business and enterprise clients, offering dedicated support and secure data storage on UK/EU based servers.
With the SmartSurvey SaaS platform, users can capture, analyse and report virtually any type of data via a simple, yet stylish, online survey service. SmartSurvey allows users to directly reach the peo...
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Run your own branded customer loyalty program. Recognize purchases and visits, increase customer retention and foster growth.
Run your own branded customer loyalty program! Recognize customers for purchases and/or visits, increase customer retention and foster growth. You get an advanced loyalty rewards program with incentive campaigns and built-in multi-channel communication with autopilot operation. This is NOT a community loyalty program; you own ALL your data! Web, Kiosk and Mobile and Desktop interfaces available.
Run your own branded customer loyalty program! Recognize customers for purchases and/or visits, increase customer retention and foster growth. You get an advanced loyalty rewards program with incentive...
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Our Satisfaction Management Software can help you improve client and caregiver satisfaction and become an award-winning agency.
Our Satisfaction Management Software can help you improve client and caregiver satisfaction and become an award-winning agency.
Our Satisfaction Management Software can help you improve client and caregiver satisfaction and become an award-winning agency....
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QuickTapSurvey makes it easy to ask smart questions anywhere (no internet required and a 100% data coverage guarantee).
QuickTapSurvey lets you capture in-person data that matters to your business. Build, customize, and launch your data collection campaigns in minutes with 100% data coverage guarantee (no internet required). Perfect for in-person lead capture, trade shows, intercept marketing, market research, and customer satisfaction.
QuickTapSurvey lets you capture in-person data that matters to your business. Build, customize, and launch your data collection campaigns in minutes with 100% data coverage guarantee (no internet requi...
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  • Survey/Poll Management
Your customers want to text you. Double your leads, generate online reviews, instantly video chat, and capture payments--all via text.
Kenect brings all of the customer communication at your business under one platform. We convert your main business line into a text-enabled number so you never need to give out your personal number again. Start texting your customers while also generating reviews, increasing web leads, and saving time. The average Kenect user sees a 200% increase in website leads and 350% increase in online reviews. Whether you want to video chat customers or collect text payments, you can do it through Kenect.
Kenect brings all of the customer communication at your business under one platform. We convert your main business line into a text-enabled number so you never need to give out your personal number aga...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Playvox, an Agent Optimization Suite for customer service teams to evaluate, improve & inspire agent performance in an automated way.
Playvox equips modern businesses and BPOs with the most comprehensive, collaborative and insightful agent optimization suite of Quality Assurance, Performance Management, Coaching, Learning, VoC, WFM, and Agent Motivation software. Our automated and centralized solutions integrate with your existing platforms and empower agents, team leaders, QA analysts, and managers with the tools and real-time intelligence needed to improve the customer experience and revenue generation within hours.
Playvox equips modern businesses and BPOs with the most comprehensive, collaborative and insightful agent optimization suite of Quality Assurance, Performance Management, Coaching, Learning, VoC, WFM, ...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback.
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Don't waste time cobbling together point solutions when you can get a single platform that gives you all the tools to listen, analyze and close the loop with customer bases and internal teams of any size.
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Don't waste time cobbling together point solutions when you can get a single platfo...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
Avaya IX Contact Center helps creates natural connections, whether human or digital, across all communication channels.
Avaya IX Contact Center helps creates natural connections, whether human or digital, across all communication channels. Businesses can drive and align processes, people, applications to power better decision making. collaboration and, information sharing.
Avaya IX Contact Center helps creates natural connections, whether human or digital, across all communication channels. Businesses can drive and align processes, people, applications to power better de...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management
See how visitors really use your site with Dynamic Heatmaps, Visitor Recordings, Form Analytics, Live Chat, Polls, and more!
Why aren't my visitors converting? As many as 99% of your visitors will never turn into customers, and Lucky Orange knows why. Installation is fast and takes just a few seconds no coding required. In addition, Lucky Orange is easy to use, ready to go out of the box, and every plan includes full access to all of our features, including Dynamic Heatmaps, User Recordings, Live Chat, Surveys & Polls, Conversion Funnels, Realtime Dashboard, and Daily Email Reports.
Why aren't my visitors converting? As many as 99% of your visitors will never turn into customers, and Lucky Orange knows why. Installation is fast and takes just a few seconds no coding required. In...
  • Reporting/Analytics
  • Complaint Monitoring
  • Feedback Management
  • Survey/Poll Management