---
description: Discover and compare Free IVR Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Free IVR Software - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Free IVR Software](https://www.capterra.ae/directory/30231/ivr/software)

# IVR Software

Canonical: https://www.capterra.ae/directory/30231/ivr/software

Page: 1 / 3\
Next: [Next page](https://www.capterra.ae/directory/30231/ivr/pricing/free/software?page=2)

> Interactive Voice Response (IVR) software, allows call centers, help desks and other organizations to create menus which the caller can navigate using spoken commands or their telephone keys.

-----

## Products

1. [Freshdesk](https://www.capterra.ae/software/124981/freshdesk) — 4.5/5 (3470 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
2. [Bitrix24](https://www.capterra.ae/software/113540/bitrix24) — 4.2/5 (1001 reviews) — Bitrix24 \#1 free business phone system and CRM in one used by 15 million businesses worldwide
3. [Salesforce Service Cloud](https://www.capterra.ae/software/136189/salesforce) — 4.5/5 (827 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
4. [CallHippo](https://www.capterra.ae/software/159578/callhippo) — 4.4/5 (688 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
5. [Twilio](https://www.capterra.ae/software/180158/twilio-communications-platform) — 4.4/5 (507 reviews) — Build an IVR system to precisely route calls using speech recognition and DTMF tones, update on demand and pay-as-you-go pricing.
6. [Zoom Phone](https://www.capterra.ae/software/208535/zoom-phone) — 4.5/5 (244 reviews) — Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system.
7. [Bird](https://www.capterra.ae/software/160795/messagebird) — 4.4/5 (157 reviews) — Making business communications feel as natural as communicating with friends.
8. [JivoChat](https://www.capterra.ae/software/178227/jivochat) — 4.6/5 (105 reviews) — Live Chat \&amp; Business Messenger with omnichannel features: Calls, Live Chat, Instagram, WhatsApp, Integrations and more. All in one app.
9. [Bright Pattern](https://www.capterra.ae/software/130369/bright-pattern) — 4.8/5 (104 reviews) — Leading provider of AI-powered omnichannel cloud contact center software.
10. [wolkvox](https://www.capterra.ae/software/193276/wolkvox) — 4.6/5 (100 reviews) — Create automated and natural interactions with a voicebot, using more than 350 predefined voices or creating a customized one.
11. [Myphoner](https://www.capterra.ae/software/139656/myphoner) — 4.7/5 (99 reviews) — Myphoner is a cold outreach platform for B2B sales teams to follow up on prospects and close more deals in a simple and efficient way.
12. [CxEngage](https://www.capterra.ae/software/157026/lifesize) — 4.4/5 (91 reviews) — Lifesize delivers audio, web, and video conferencing with the ability to easily record and share meetings all from one application.
13. [Plivo](https://www.capterra.ae/software/164618/plivo) — 4.3/5 (84 reviews) — Plivo's SMS and Voice API platform offers businesses a simple, fast, and scalable way to modernize their customer communications.
14. [MyOperator](https://www.capterra.ae/software/159433/myoperator) — 4.2/5 (69 reviews) — What if your business never missed a single customer call or WhatsApp message? That’s exactly what MyOperator makes possible.
15. [Zoho Voice](https://www.capterra.ae/software/1029158/zoho-voice) — 4.0/5 (46 reviews) — Zoho Voice is a flexible and scalable cloud-based business phone and contact center solution to efficiently run your business operation
16. [SparkTG VCC](https://www.capterra.ae/software/137672/ivr) — 4.7/5 (44 reviews) — Cloud IVR software for Indian businesses — multi-level menus, Hindi \&amp; regional language support, AI voice routing \&amp; TRAI compliance.
17. [CASH+ Call Accounting Software](https://www.capterra.ae/software/16984/cash-call-accounting-software) — 4.9/5 (38 reviews) — Telecommunications reporting software allows you to report on incoming, outgoing, local \&amp; long distance calls from your phone system.
18. [Freshcaller](https://www.capterra.ae/software/165078/freshcaller) — 4.0/5 (35 reviews) — Freshcaller’s IVR system is built for customer support teams and inbound call centers. It offers phone numbers in 90+ countries.
19. [Dialfire](https://www.capterra.ae/software/156848/dialfire) — 4.8/5 (27 reviews) — Easy-to-use, full-featured Call Center Software from the cloud with many advanced features, but no set-up or monthly agent fee
20. [CallFire](https://www.capterra.ae/software/106571/callfire-cloud-call-center) — 4.3/5 (26 reviews) — CallFire's IVR is an automated telephony system that interacts with callers, gathers information, and routes calls to the right person.
21. [FrontSpin](https://www.capterra.ae/software/134345/frontspin) — 4.2/5 (25 reviews) — Power Dialer and Communication Software, fast and easy to implement, salesforce.com compatible.
22. [ROUTEE](https://www.capterra.ae/software/171059/routee) — 4.0/5 (23 reviews) — Speech recognition, Understanding, Human-sounding speech, Custom menus, Visual IVR, Multilingual capabilities
23. [UniVoIP](https://www.capterra.ae/software/155023/cloud-call-center-solution) — 4.7/5 (20 reviews) — Communications and collaboration solutions to enhance workplace productivity and delight customers.
24. [QEval](https://www.capterra.ae/software/182454/qevalpro) — 4.0/5 (20 reviews) — Etech QEval is a one-stop solution to meet customer satisfaction and ensures the top-notch quality of your contact center.
25. [Eloquant](https://www.capterra.ae/software/1022365/eloquant) — 4.3/5 (19 reviews) — All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.

-----

Page: 1 / 3\
Next: [Next page](https://www.capterra.ae/directory/30231/ivr/pricing/free/software?page=2)

## Related Categories

- [Cloud PBX Software](https://www.capterra.ae/directory/31102/cloud-pbx/software)
- [VoIP Software](https://www.capterra.ae/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.ae/directory/30533/call-recording/software)
- [Contact Center Software](https://www.capterra.ae/directory/32035/contact-center/software)
- [Call Center Software](https://www.capterra.ae/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.ae/directory/30231/ivr/software)
- [All Categories](https://www.capterra.ae/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra UAE helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.ae","url":"https://www.capterra.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ae/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":null,"url":"https://www.capterra.ae/","@type":"WebSite","@id":"https://www.capterra.ae/#website","publisher":{"@id":"https://www.capterra.ae/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.ae/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"IVR Software","description":"Discover and compare Free IVR Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.","url":"https://www.capterra.ae/directory/30231/ivr/pricing/free/software","about":{"@id":"https://www.capterra.ae/directory/30231/ivr/pricing/free/software#itemlist"},"breadcrumb":{"@id":"https://www.capterra.ae/directory/30231/ivr/pricing/free/software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ae/directory/30231/ivr/pricing/free/software#webpage","mainEntity":{"@id":"https://www.capterra.ae/directory/30231/ivr/pricing/free/software#itemlist"},"publisher":{"@id":"https://www.capterra.ae/#organization"},"inLanguage":"en-AE","isPartOf":{"@id":"https://www.capterra.ae/#website"}},{"@type":"BreadcrumbList","@id":"https://www.capterra.ae/directory/30231/ivr/pricing/free/software#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Free IVR Software","position":2,"item":"https://www.capterra.ae/directory/30231/ivr/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Free IVR Software - Capterra United Arab Emirates 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.capterra.ae/directory/30231/ivr/pricing/free/software#itemlist","itemListElement":[{"name":"Freshdesk","position":1,"description":"Freshdesk is an AI-powered customer service platform that unifies support channels in one intuitive workspace. It features a centralized Command Center that consolidates conversations, intelligence, and insights for efficient issue resolution. The system includes omnichannel support capabilities, advanced ticketing functionality, and automated workflows for routing and prioritization.\n\nFreddy AI, the platform's intelligent assistant, handles repetitive queries automatically while providing agents with summaries, translations, and reply suggestions to enhance productivity. The system includes self-service options through knowledge bases and AI agents that help resolve customer inquiries.\n\nFreshdesk integrates with existing business applications, creating a connected environment for customer service teams. The platform combines ticketing and conversational support in one system, enabling teams to deliver consistent service across email, chat, social media, and self-service channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.ae/software/124981/freshdesk","@type":"ListItem"},{"name":"Bitrix24","position":2,"description":"Bitrix24 #1 free business phone system and CRM in one. Inbound and outbound calls, IVR, telemarketing, robocalling, voice mail, call recording, call routing, domestic and international phone number rental. Used by over 15 million businesses worldwide!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.ae/software/113540/bitrix24","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":3,"description":"Salesforce Service Cloud is a customer service platform that enables teams to deliver personalized support across multiple channels. Powered by AI, it transforms customer interactions into proactive conversations that enhance overall experiences. The unified platform integrates human agents and AI capabilities to increase efficiency through features like case management, digital engagement, and knowledge management.\nConnected to the broader Salesforce ecosystem, Service Cloud creates a comprehensive view of customers by linking service data with sales, marketing, and IT information. Integration with Salesforce Voice and Slack streamlines workflows, while analytics tools provide insights for decision-making.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.ae/software/136189/salesforce","@type":"ListItem"},{"name":"CallHippo","position":4,"description":"CallHippo is a modern business phone system that helps users connect with the customers. It is easy-to-use platform that offers various features, including power dialer and automatic call distribution. Reporting and integrations enable sales and service teams to have effective conversations with customers. \n\nCallHippo's omnichannel platform unifies customer interactions across voice, chat, and email, offering workflow automation and team performance analytics. It also integrates with CRMs and other business tools to streamline workflows and provide insights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0933a2a1-8401-453d-9b22-6ac653d9cba1.png","url":"https://www.capterra.ae/software/159578/callhippo","@type":"ListItem"},{"name":"Twilio","position":5,"description":"Twilio APIs let you update your phone menu on demand, with full control of your phone tree and routing logic. Create custom greetings, collect speech and DTMF input, and route callers to the best available agent, all with pay-as-you-go pricing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5f8535c3-3270-467d-a3bf-db8b9a2d0fc3.png","url":"https://www.capterra.ae/software/180158/twilio-communications-platform","@type":"ListItem"},{"name":"Zoom Phone","position":6,"description":"Built on Zoom's easy, reliable, and secure platform, Zooms full-featured cloud phone  consolidates all business communication and collaboration into a single system. Available in 40+ countries, with expandable coverage through a bring-your-own-carrier offering, Zoom Phone supports inbound and outbound calling through the public switched telephone network (PSTN).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c0f74b52-b239-4a95-9fa6-3741829ef552.jpeg","url":"https://www.capterra.ae/software/208535/zoom-phone","@type":"ListItem"},{"name":"Bird","position":7,"description":"At Bird we believe that communicating with a business should feel as natural as communicating with a friend. That's why we are on a mission to modernize and simplify the overcomplicated space of customer communication. \nAs the only leading cloud communications platform with its own telecommunications carrier infrastructure, our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions, making contact easier, more efficient and accessible than ever before.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5d1fef1f-9c02-4208-80fe-30e6997da170.png","url":"https://www.capterra.ae/software/160795/messagebird","@type":"ListItem"},{"name":"JivoChat","position":8,"description":"JivoChat: Live Chat & Business Messenger solution your company needs.\n\nYou will be able to monitor your visitors, talk to them via online Live chat, Phone calls, company Email, Instagram, WhatsApp and much more using just one tool: JivoChat. \n\nYou will have every channel communication history in one window and all the agents' efficiency reports. \nEven if you are offline, JivoChat will collect leads from your site.\n\nAvoid losing clients: use JivoChat to convert your visitors into clients today!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f1584033-9ac7-48ad-9385-cf193b4fd66d.png","url":"https://www.capterra.ae/software/178227/jivochat","@type":"ListItem"},{"name":"Bright Pattern","position":9,"description":"Bright Pattern provides the simplest and most powerful AI-powered omnichannel contact center software and omnichannel QM that can be deployed quickly and nimbly by business users without costly professional services. Bright Pattern allows companies to offer an effortless and personal customer experience across voice, text, chat, email, video, messengers, and bots.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6b71e7c5-3c61-4752-9b7d-6f2158549fcf.png","url":"https://www.capterra.ae/software/130369/bright-pattern","@type":"ListItem"},{"name":"wolkvox","position":10,"description":"Create automated and natural interactions with a voicebot, using more than 350 predefined voices or creating a customized one. You can select the language, tone, gender, accent, among other characteristics, according to your company's identity and needs.\n\nWhen designing an IVR in wolkvox Studio you can send SMS, WhatsApp, emails, record the customer's voice, perform voice recognition, sentiment analysis processes and establish communication with your databases.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a91aa82-4bbd-46a2-84a5-0ba493de44da.png","url":"https://www.capterra.ae/software/193276/wolkvox","@type":"ListItem"},{"name":"Myphoner","position":11,"description":"Myphoner's fresh take on cold outreach enables teams to follow up on B2B prospects simply.\n\nWhether your team does cold-calling, warm-calling, scheduling, inside sales it's all about following up. Myphoner's unique queue and scheduling system will let your team contact and follow-up with ease and efficiency.\n\nOur unique set of tools make it easy to manage a team of any size from 5-80+, helping them focus on calls and managers cut their admin down.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e48852f2-46cd-4fe4-a875-c55d155c471f.png","url":"https://www.capterra.ae/software/139656/myphoner","@type":"ListItem"},{"name":"CxEngage","position":12,"description":"Lifesize combines best-in-class, cloud-based video conferencing services with integrated equipment to help you present your business in the best light. Recognized as a Meeting Solutions Visionary by Gartner and as Frost & Sullivans Cloud Video Conferencing Vendor of the Year, Lifesize leads the industry in customer satisfaction with the worlds first 4K video conferencing solution and 4K service architecture. Lifesize sets a new standard for video collaboration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/98289597-9672-4b18-9507-bab48bd73912.webp","url":"https://www.capterra.ae/software/157026/lifesize","@type":"ListItem"},{"name":"Plivo","position":13,"description":"Plivo offers a simple, fast, and scalable way to modernize customer communications. More than 70,000 businesses use Plivo to quickly integrate SMS and Voice technology without overhauling their existing knowledge base, systems or teams. Plivo has direct relationships with over 1600 carrier networks in 190 countries and brings together deep telecommunications and modern software development experience to address the needs of today's businesses - quality, scale, speed, and agility.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1fcb2722-883d-4391-8121-9c19ce6b3949.png","url":"https://www.capterra.ae/software/164618/plivo","@type":"ListItem"},{"name":"MyOperator","position":14,"description":"MyOperator is a business communication platform that combines call management, the WhatsApp Business API, and AI agents for both channels, so businesses can automate and personalize customer support.\n\nBuilt as a full-stack Business AI Operator, MyOperator lets companies handle inbound and outbound calls, run WhatsApp campaigns, deploy AI agents, and track performance from one no-code platform. It's designed for customers who now expect fast, round-the-clock, personalized service.\n\nWho uses MyOperator?\n\nMyOperator is used by 12,000+ SMBs and enterprises across India, including Amazon, Apollo, Lenskart, Razorpay, and PwC. Sales, support, and marketing teams use it to run voice, WhatsApp, and chat communication from one system, without needing separate tools or engineering support.\n\nIndustries served include:\n- D2C and retail\n- Healthcare\n- BFSI and fintech\n- Edtech\n- Logistics\n- Hospitality\n- Real estate\n- Travel","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3a3abf21-1a0a-4b09-81b8-af1342c12315.png","url":"https://www.capterra.ae/software/159433/myoperator","@type":"ListItem"},{"name":"Zoho Voice","position":15,"description":"Zoho Voice is an online business telephony and contact center solution for businesses of all sizes with key features to elevate your business operations.\n - Advanced Calling and Routing: IVR, Messaging, and Voicemail services.\n - Premium features: Power dialer, Call monitoring, and Queue performance metrics.\n - Granular Visibility to calls at both the team and agent levels via detailed Call Analytics and Dashboards.\n - Seamless Integrations with Zoho Apps for better customer interaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/242ba110-27b4-4e55-8fe2-62f1bc219cd9.png","url":"https://www.capterra.ae/software/1029158/zoho-voice","@type":"ListItem"},{"name":"SparkTG VCC","position":16,"description":"SparkTG IVR software enables Indian businesses to build intelligent, multi-level voice response menus that route callers to the right agent or department automatically. No hardware, no telephony engineers, and live within 48 hours.\n\nConfigure multi-level IVR trees with Hindi, English, and regional language prompts. AI-powered intent detection routes callers based on spoken input, reducing keypress dependency. Overflow and fallback routing ensure no call is missed during peak volumes or outside business hours.\n\nKey features: drag-and-drop IVR builder, text-to-speech in multiple Indian languages, custom audio uploads, business-hours and holiday routing, voicemail with email alerts, real-time call flow analytics, and CRM-integrated screen pops.\n\nIntegrates with Salesforce, Zoho, Freshdesk, and custom CRMs via open API. Fully TRAI-compliant. 99.9% uptime SLA. Trusted by healthcare, BFSI, e-commerce, and education enterprises across India.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eb95cd5a-6590-4d6e-adbd-304986b7c2ab.png","url":"https://www.capterra.ae/software/137672/ivr","@type":"ListItem"},{"name":"CASH+ Call Accounting Software","position":17,"description":"CASH+ Call Accounting is designed and developed by Hansen Software Corporation.\n\nCASH+ is compatible with business phone systems such as Avaya, Allworx, Cisco, PhoneSuite,Toshiba, Inter-Tel, Mitel, Samsung, Grandstream, Panasonic, Shoretel, NEC, Nortel, Vertical Zulty's and MANY more!  \n\nFrom Hotels, Law Firms, Sales Organizations to Long Term Care facilities CASH+ can be used as a valuable tool in many industries.\n\nInstall CASH+ onsite at your office for powerful reporting.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ccba468c-e3c6-4a39-87ca-08c55ef64135.png","url":"https://www.capterra.ae/software/16984/cash-call-accounting-software","@type":"ListItem"},{"name":"Freshcaller","position":18,"description":"Freshcaller’s IVR module is built to make work easier for support, sales, IT, and HR teams. Being a cloud-based phone system, Freshcaller brings together the best of legacy features like single and multi-level IVR, and modern cloud capabilities like Speech-enabled IVR and IVR CSAT to help you set up your business phone system. Freshcaller offers phone numbers in 90+ countries, requires zero phone hardware, and can be set up instantly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/516772ea-bbaf-4afe-9152-32b62c69714b.png","url":"https://www.capterra.ae/software/165078/freshcaller","@type":"ListItem"},{"name":"Dialfire","position":19,"description":"Easy-to-use Call Center Software and performant predictive dialer from the cloud. Highly reliable and secure. Boosts productivity through customizable forms, process automation, blended inbound, real-time personalizable analytics, call monitoring and recording. Integrates with your existing software through REST API. Supports outsourcing to sub-contracted call centers. Ideal for distributed offices and teleworking. Pay per use. No set-up cost, no agent seat fee.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/abada65a-83aa-429b-b19a-637d4e7388eb.png","url":"https://www.capterra.ae/software/156848/dialfire","@type":"ListItem"},{"name":"CallFire","position":20,"description":"Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information, and routes calls to the appropriate recipient. IVR systems, also known as phone trees, improve efficiencies by letting customers choose the type of help -- such as self-service or speaking with an agent -- that theyd prefer. IVR systems can be applied for both inbound and outbound messaging. The CallFire IVR system is easy to use and streamlines your communications.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a6a7c534-7040-4b21-907e-3e6b0798369e.png","url":"https://www.capterra.ae/software/106571/callfire-cloud-call-center","@type":"ListItem"},{"name":"FrontSpin","position":21,"description":"FrontSpin helps you engage with more prospects in less time.  Our communication tool and power dialer implements your playbooks across all touchpoints. Salesforce.com compatible.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5d68f57c-16a2-46ec-bae6-16645d808ae6.png","url":"https://www.capterra.ae/software/134345/frontspin","@type":"ListItem"},{"name":"ROUTEE","position":22,"description":"Routee is a Web and API cloud solution that reduces digital costs, increases conversion rates, generates new leads, and makes it easy to cross and upsell. We achieve all of the above by Messaging, Voice, Verification, Phone Numbers. Using Cloud IVR is an effective way to enhance your customer communications, which can mean higher conversion levels. Let your customers talk to your IVR, collect useful insights and maximize the performance of your call center.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f73e49d0-2245-4914-a0a9-a226bccd98d3.png","url":"https://www.capterra.ae/software/171059/routee","@type":"ListItem"},{"name":"UniVoIP","position":23,"description":"UniVoIP is a forerunner in cloud communications and a leading provider of managed voice services. Our engineer-focused team has decades of experience in delivering the industry’s most forward-thinking business communications technology. UniVoIP provides purpose-built-for Teams Cloud Voice for Microsoft Teams, UCaaS, Contact Center, Conferencing, and SD-WAN solutions, backed by 24/7-365 US-based support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d59b243a-ed17-455e-9e74-8218be259f57.png","url":"https://www.capterra.ae/software/155023/cloud-call-center-solution","@type":"ListItem"},{"name":"QEval","position":24,"description":"QEval is Etechs SaaS-based quality monitoring platform, focusing Operations, and strategic solution designed for contact centers. It accomplishes stringent demands of quality, customer experience, and compliance. QEval with Etech as your partner helps in identifying opportunities and actions to improve the processes, sales conversion, and customer satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91da31e4-064b-4796-afc0-d78fe528c609.png","url":"https://www.capterra.ae/software/182454/qevalpro","@type":"ListItem"},{"name":"Eloquant","position":25,"description":"Eloquant Cloud CX platform is a partner committed helping European companies to manage, orchestrate, measure and improve their conversations with their customers thanks to an extended Cloud Contact Center and Voice of Customer Solution (#CCaaS #VoC).\nVoice telephony (PABX & VoIP), Digital channels (Email, Livechat, Messaging, Social media), Video, Chatbot, VoiceBot\nCustomer and Empoyee satisfaction survey\nSemantic AI, Quality Management, Recording, API-based, CRM and UCaaS connectors","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2b64e0df-acc0-40d0-9bb5-a370fc76d43e.jpeg","url":"https://www.capterra.ae/software/1022365/eloquant","@type":"ListItem"}],"numberOfItems":25}
</script>
