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A flexible API that performs hardware and speaker independent speech recognition on audio data from any audio source.
A flexible API that performs hardware and speaker independent speech recognition on audio data from any audio source.
A flexible API that performs hardware and speaker independent speech recognition on audio data from any audio source.
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Transcription tool that helps in dictation, transcription and speech recognition through document editing, EMR integration & more.
Transcription tool that helps in dictation, transcription and speech recognition through document editing, EMR integration & more.
Transcription tool that helps in dictation, transcription and speech recognition through document editing, EMR integration & more.
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Employs both word spotting and phrase spotting technologies to avoid the limitations of discrete word command &control.
Employs both word spotting and phrase spotting technologies to avoid the limitations of discrete word command &control.
Employs both word spotting and phrase spotting technologies to avoid the limitations of discrete word command &control.
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Hosted automation center to handle all IVR/speech applications with intelligent ACD and CTI abilities.
VoltDelta OnDemand Solutions provides a hosted infrastructure for enabling virtual contact centers and home agent call distribution and management, inbound and outbound voice recognition applications, and voice of the customer call and agent screen recording. VoltDelta supports more than 2.4 billion calls and 2 billion SMS text messages per year.
VoltDelta OnDemand Solutions provides a hosted infrastructure for enabling virtual contact centers and home agent call distribution and management, inbound and outbound voice recognition...
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
tazti
(0)
Cloud-based speech recognition software that enables users to play games, control applications and create custom speech commands.
Cloud-based speech recognition software that enables users to play games, control applications and create custom speech commands.
Cloud-based speech recognition software that enables users to play games, control applications and create custom speech commands.
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
VoxSigma
(0)
Speech processing tool which enables automated indexing of audio data through interactive conversational systems.
Speech processing tool which enables automated indexing of audio data through interactive conversational systems.
Speech processing tool which enables automated indexing of audio data through interactive conversational systems.
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Speech recognition tool which provides translation of text into audible voice recordings through automation.
Speech recognition tool which provides translation of text into audible voice recordings through automation.
Speech recognition tool which provides translation of text into audible voice recordings through automation.
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Software utilizing voice biometrics to create solutions for security, either web based or installed, with custom reporting and more.
Software utilizing voice biometrics to create solutions for security, either web based or installed, with custom reporting and more.
Software utilizing voice biometrics to create solutions for security, either web based or installed, with custom reporting and more.
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
VoxSci
(0)
Software to transcribe speech and audio from voice mails into text format, deliverable as either as an e-mail or as an SMS.
Software to transcribe speech and audio from voice mails into text format, deliverable as either as an e-mail or as an SMS.
Software to transcribe speech and audio from voice mails into text format, deliverable as either as an e-mail or as an SMS.
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Rubidium
(0)
Speech processing solutions for embedded applications, such as TTS, ASR, Speech Compression and Biometric Speaker Identification.
Rubidium, covers the entire scope of a voice dialogue system: input, output and interaction. We are continuously innovating industry leading speech processing solutions for embedded applications, such as TTS, ASR, Speech Compression and Biometric Speaker ID. We help OEMs/ODMs provide customers with a hands-free, more productive user experience. Our low cost, small footprint, multi-lingual VUI solutions enable consumer product developers to get their products to market as fast as possible.
Rubidium, covers the entire scope of a voice dialogue system: input, output and interaction. We are continuously innovating industry leading speech processing solutions for embedded applications,...
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Voice capture, speech recognition, editing, distribution and e-signature application platform for healthcare documentation.
Voice capture, speech recognition, editing, distribution and e-signature application platform for healthcare documentation.
Voice capture, speech recognition, editing, distribution and e-signature application platform for healthcare documentation.
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Speech recognition for your audio and video files. Speech to text, speaker diarization, voice activity detection.
Speech recognition for your audio and video files. Speech to text, speaker diarization, voice activity detection. API for easy integration of SpokenData speech recognition into various applications. Advanced transcription editor, adaptive speech recognizer adaptation on user data.
Speech recognition for your audio and video files. Speech to text, speaker diarization, voice activity detection. API for easy integration of SpokenData speech recognition into various applications....
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Parlance uses speech recognition to modernize and improve the first 30 seconds of every caller's journey. We guarantee ROI!
Parlance uses speech recognition to modernize and improve the first 30 seconds of every caller's journey, for call centers that want to deliver a better customer experience. With voice-driven access, callers can speak naturally and connect quickly to the resources they need inside large organizations.
No punching numbers on a dial pad
No long phone tree options to listen to
No frustrating auto attendants that repeatedly misunderstand caller response
We guarantee ROI!
Parlance uses speech recognition to modernize and improve the first 30 seconds of every caller's journey, for call centers that want to deliver a better customer experience. With voice-driven access,...
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
ASP web-based dictation and transcription workflow solution for hospitals, MTSOs, clinics, physicians, of any size.
A web-enabled, application service provider (ASP) technology platform for traditional and speech recognized medical transcription.
SpeechRite for radiology is a front end speech recognition program with excellent quality, and comprehensive workflow that supports all dictation preferences. It is offered at NO COST, NO HARDWARE, NO RISK, and PAY-PER-USE. It integrates with all PACS/RIS using xml file exchange. It has modules for CTRM, BIRADS, Addendums, Priors, Templates, and macros.
A web-enabled, application service provider (ASP) technology platform for traditional and speech recognized medical transcription.
SpeechRite for radiology is a front end speech recognition program...
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Grow your business by gaining customer loyalty with a world-class cloud-based call center software that is PCI-DSS compliant.
Ameyo Engage is a Cloud-based Call Center Software that allows a business to take control of their operations by deploying faster changes to Customer Interaction Initiatives and engaging employees, which results in better customer experience, increased Sales & Collections, and ultimately acquire loyal Customers & create happy Employees. Ameyo is PCI-DSS Compliant, ISO 27001 Certified and ISO/IEC 27018 Certified
Ameyo Engage is a Cloud-based Call Center Software that allows a business to take control of their operations by deploying faster changes to Customer Interaction Initiatives and engaging employees,...
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Dictation, transcription and speech recognition software serving over 3,500 clients across many industries.
Dictation, transcription and speech recognition software serving over 3,500 clients across many industries.
Dictation, transcription and speech recognition software serving over 3,500 clients across many industries.
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Red Shift specializes in speech technologies and has the ability to voice enable smartphones, tablets and websites.
Red Shift specializes in speech technologies and has the ability to voice enable smartphones, tablets and websites.
Red Shift specializes in speech technologies and has the ability to voice enable smartphones, tablets and websites.
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Voci
(0)
Voci powers possibilities. We extract insights from voice data to power the contact center technologies of the future.
Voci Technologies, the leading speech analytics platform provider, enables contact centers to gain actionable insights from 100% of customer calls. Voci's GPU-accelerated, deep machine learning speech technologies feature open APIs that integrate easily with multiple audio sources, telephony providers, and call recording technologies. Voci provides best-in-class transcription accuracy with the lowest total operating cost available in the market. For information, visit www.vocitec.com.
Voci Technologies, the leading speech analytics platform provider, enables contact centers to gain actionable insights from 100% of customer calls. Voci's GPU-accelerated, deep machine learning...
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
eCareNotes Cloud-based Speech Recognition for Clinicians: Simple - Affordable - EMR Ready
A secure, cloud-based speech recognition platform for clinicians to securely document patient encounters of all types. Meet more patients and focus on providing care by significantly reducing the time spent in documentation.
iPhone and Android apps. No profile creation or training needed. There are no upfront costs; only pay a monthly fee. Access to eCareNotes Customer Service Team 24x7 included.
A secure, cloud-based speech recognition platform for clinicians to securely document patient encounters of all types. Meet more patients and focus on providing care by significantly reducing the...
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Verbatim
(0)
Verbatim from Saince is a versatile and powerful front end speech recognition software.
Speech recognition and radiology reporting solution that everyone can afford
Verbatim is the industrys newest and technically most advanced speech recognition and radiology reporting solution that does not burn a hole in your pocket. With the accuracy of 99% and built-in intuitive workflows, you can complete your reports fast and easy.
Speech recognition and radiology reporting solution that everyone can afford
Verbatim is the industrys newest and technically most advanced speech recognition and radiology reporting solution that...
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Voice recognition and text analytics software, incorporating IVRs, Surveys, Audio and CSV import.
Voice recognition and text analytics software, incorporating IVRs, Surveys, Audio and CSV import.
Voice recognition and text analytics software, incorporating IVRs, Surveys, Audio and CSV import.
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Turn speech into text with voice recognition software that is ver 98% accurate & based on conversational modeling for health care & IT.
Turn speech into text with voice recognition software that is ver 98% accurate & based on conversational modeling for health care & IT.
Turn speech into text with voice recognition software that is ver 98% accurate & based on conversational modeling for health care & IT.
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Yactraq
(0)
Yactraq is cutting edge in audio mining and speech analytics with machine learning driven insights extracted from any audible media.
Yactraqs audio mining solution provides call centers with advanced speech analytics capabilities that allow our customers to make call center recordings searchable and reportable. Our customers can utilize our tool to index 100% of their recorded phone calls to uncover high impact and actionable data on Voice-of-the-Customer insights, agent performance evaluation, customer service analysis, compliance applications, and more.
Yactraqs audio mining solution provides call centers with advanced speech analytics capabilities that allow our customers to make call center recordings searchable and reportable. Our customers can...
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Sesame
(0)
Voice biometric identification system with automatic identification of clients voice, gender, age and language.
Sesame is a voice biometric identification system. Sesame uses natural speech for real-time caller identification, creating a voice print based on previous calls without the need of any enrollment process.
What can Sesame do for you?
Combats Call Center fraud, classification, anti-spam, answering machine detection, sentiment analysis and management
Sesame is a voice biometric identification system. Sesame uses natural speech for real-time caller identification, creating a voice print based on previous calls without the need of any enrollment...
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
VC submission manager
Submission platform for investors to get quality pitches and for startups - get their pitches considered for sure
Submission platform for investors to get quality pitches and for startups - get their pitches considered for sure
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
The best way to analyze recorded voices and reveal identity.
Wynyard VFA is an analyzing tool that helps in identifying the person behind an unclaimed voice or decoding the speech in a readable format from an unclear voice. It is a web application that recognizes the identity of the speaker. The application is beneficial for the law enforcement and Government bodies to prevent crimes.
Wynyard VFA is an analyzing tool that helps in identifying the person behind an unclaimed voice or decoding the speech in a readable format from an unclear voice. It is a web application that...
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
GoVivace
(0)
An Automatic Speech Recognition engine which understands natural language accurately and converts speech into text.
GoVivaces Automatic Speech Recognition engine can accurately recognize spoken words and convert speech into text. It supports several English accents and can be localized to any language. Also, it supports standard telephony as well as web and mobile applications. The GoVivace's ASR engine is suitable for a wide variety of applications such as IVR systems, call transcription, live dictation and closed captioning.
GoVivaces Automatic Speech Recognition engine can accurately recognize spoken words and convert speech into text. It supports several English accents and can be localized to any language. Also, it...
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
SVI (interactive voice server) that offers advanced voice recognition functions for customer reception.
SVI (interactive voice server) that offers advanced voice recognition functions for customer reception.
SVI (interactive voice server) that offers advanced voice recognition functions for customer reception.
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
BlackBox
(0)
Solution to instantly capture speech and turn it into a written transcript.
Solution to instantly capture speech and turn it into a written transcript.
Solution to instantly capture speech and turn it into a written transcript.
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Uniphore
(0)
Uniphore make it possible for every voice, on every call, to be truly heard.
Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning. Uniphore is disrupting an outdated customer service model and bridging the gap between humans and machines by focusing on conversations. We make it possible for every voice, on every call, to be truly heard.
Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning. Uniphore is disrupting an...
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
State of the art cloud voice recognition and dictation workflow solution designed to be flexible and agile.
State of the art cloud voice recognition and dictation workflow solution designed to be flexible and agile.
State of the art cloud voice recognition and dictation workflow solution designed to be flexible and agile.
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Apptek
(0)
AppTek offers proprietary artificial intelligence and machine learning-based automatic speech recognition and machine translation.
AppTek artificial intelligence and machine learning-based automatic speech recognition and machine translation platform is deployed for the media and entertainment industry as well as call centers. Leveraging over 30 years worth of experience its scientists and research engineers support the research and development of practical systems AppTek enables the highest quality automatic speech recognition and machine translation solutions available anywhere for enterprises everywhere.
AppTek artificial intelligence and machine learning-based automatic speech recognition and machine translation platform is deployed for the media and entertainment industry as well as call centers. ...
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Voice Report enables field employees to dictate reports while on the go using a highly secure speech-to-text solution.
Voice Report enables field employees to dictate reports while on the go using a highly secure speech-to-text solution.
Voice Report enables field employees to dictate reports while on the go using a highly secure speech-to-text solution.
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
The TENIOS Voice API enables the integration of speech services into your cloud telephony via common web technologies (https, REST).
With its Voice API, TENIOS operates an interface for voice services, which enables the integration of customer-specific voice applications via web technologies into the cloud communications platform. The Voice API bundles a number of functions (in particular dynamic call control) that allow software applications to initiate and receive calls without developers having to deal with telecommunications technologies and protocols.
With its Voice API, TENIOS operates an interface for voice services, which enables the integration of customer-specific voice applications via web technologies into the cloud communications platform....
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Ebby
(0)
Fast, accurate and affordable video and audio to text
Ebby will automatically convert your audio to text for a fraction of the time and cost of traditional services.
Our voice recognition technology will generate time stamps and identify speakers for you.
+100 languages and dialects are supported for improved accuracy.
Our Online Editor will play your media file in-sync with the transcript for fast and easy editing.
Export and download your transcript as MS Word, PDF, Text, HTML, WebVTT or SubRip.
Ebby will automatically convert your audio to text for a fraction of the time and cost of traditional services.
Our voice recognition technology will generate time stamps and identify speakers for...
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Dictation solution that provides powerful speech-to-text engine, extensive vocabularies, and speaker independent recognition.
Dictation solution that provides powerful speech-to-text engine, extensive vocabularies, and speaker independent recognition.
Dictation solution that provides powerful speech-to-text engine, extensive vocabularies, and speaker independent recognition.
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Current leading authentication and biometric identification solutions cannot prevent hacking and identity theft!
AISB Engine powered by ArmorVox is a language independent voice biometric engine designed for integration into third party applications, solutions and services which using patented speaker adaptive machine learning algorithms.
Applications include contact centers and IVR, websites, chat, messaging, digital apps, social media and wearable technologies.
Crossmatch 25M Voiceprints per hour verifying within Milliseconds. Average Company saves 15M with Voice Biometrics over 3 years.
AISB Engine powered by ArmorVox is a language independent voice biometric engine designed for integration into third party applications, solutions and services which using patented speaker adaptive...
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Designed to understand human spoken language expressed in a natural way by converting speech-to-text in real-time, using DNN models.
Designed to understand human spoken language expressed in a natural way by converting speech-to-text in real-time, using DNN models.
Designed to understand human spoken language expressed in a natural way by converting speech-to-text in real-time, using DNN models.
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
On-premise communications tool which assists contractors with voice transcription, scheduling, documentation, and task planning.
On-premise communications tool which assists contractors with voice transcription, scheduling, documentation, and task planning.
On-premise communications tool which assists contractors with voice transcription, scheduling, documentation, and task planning.
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Mebos
(0)
Speech recognition solution that helps businesses automate transcription of audio/video to text and share content in various formats.
Speech recognition solution that helps businesses automate transcription of audio/video to text and share content in various formats.
Speech recognition solution that helps businesses automate transcription of audio/video to text and share content in various formats.
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Maestra
(0)
Allows users to automatically transcribe, caption, subtitle, and voiceover their video and audio files in just minutes.
Allows users to automatically transcribe, caption, subtitle, and voiceover their video and audio files in just minutes.
Allows users to automatically transcribe, caption, subtitle, and voiceover their video and audio files in just minutes.
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Provides realtime feedback on your pronunciation for English and Dutch children and adults.
Provides realtime feedback on your pronunciation for English and Dutch children and adults.
Provides realtime feedback on your pronunciation for English and Dutch children and adults.
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
APIs for natural conversation understanding.
A programmable platform for developers to easily embed real-time contextual language understanding with the flexibility and control to build unique product experiences.
A programmable platform for developers to easily embed real-time contextual language understanding with the flexibility and control to build unique product experiences.
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Includes dictation, transcription, mobility, administration tools, reporting, training, product updates and ongoing helpdesk support.
Advanced Digital Dictation is an all-inclusive dictation solution, designed to meet the needs of UK legal and professional firms. This Cloud platform includes dictation, transcription, mobility, administration and management tools, reporting and ongoing updates. Advanced provides a fully managed implementation and training process, plus ongoing helpdesk support. Additional modules available include speech recognition and an outsourced transcription service.
Advanced Digital Dictation is an all-inclusive dictation solution, designed to meet the needs of UK legal and professional firms. This Cloud platform includes dictation, transcription, mobility,...
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Deepgram
(0)
Voice recognition software that models and transcribes at scale.
Voice recognition software that models and transcribes at scale.
Voice recognition software that models and transcribes at scale.
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Ava
(0)
Speech recognition software.
Speech recognition software.
Speech recognition software.
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Browser-based software that can transcribe audio or video recordings automatically and give you an editable transcript in minutes.
Transcribear is browser-based software that can transcribe audio or video recordings automatically and give you an editable transcript with a few clicks in minutes. Repeated experiments indicate that our speech to text technology can reach more than 95% accuracy with good quality recordings. So far we have offered automatic transcription and annotation services for numerous projects in the areas of publishing or research. Start your free trial today or contact us about your project!
Transcribear is browser-based software that can transcribe audio or video recordings automatically and give you an editable transcript with a few clicks in minutes. Repeated experiments indicate that...
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Phonexia Voice Verify is a highly accurate and extremely fast voice verification solution for contact centers
Phonexia Voice Verify is a market-leading voice verification solution for contact centers in banks and insurance, telco, and utilities companies, as well as for conversational AI interfaces, such as voicebots. Powered by cutting-edge artificial intelligence, it can already verify clients with over 92% accuracy after only 3 seconds of speech (based on the NIST SRE16 dataset). The solution is quick to evaluate via a demo and sandbox, and a PoC can be finished in a matter of weeks.
Phonexia Voice Verify is a market-leading voice verification solution for contact centers in banks and insurance, telco, and utilities companies, as well as for conversational AI interfaces, such as...
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Software for speech to text conversion and audio transcription.
Software for speech to text conversion and audio transcription.
Software for speech to text conversion and audio transcription.
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Platform for audio to text transcription for freelancers and virtual assistants.
Platform for audio to text transcription for freelancers and virtual assistants.
Platform for audio to text transcription for freelancers and virtual assistants.
Features
- Audio Capture
- Customizable Macros
- Concatenated Speech
- Voice Recognition
Speech Recognition Software Buyers Guide
Table of Contents
What is speech recognition software?
Speech recognition software (aka voice recognition software) enables computers to interpret human speech and transcribe that speech to text, and vice versa. Speech recognition software can also power personal virtual assistants, facilitating voice commands that prompt specific actions. Speech recognition software applications include interactive voice response (IVR) systems, which route incoming calls to the correct destination based on customer voice instructions.
The benefits of speech recognition software
- Faster documentation: According to a Stanford study, taking notes via dictation is three times faster than typing. Speech recognition solutions free up users to focus on important tasks rather than taking notes. As an example, medical practitioners can document patient visits/appointments without having to manually record each note. Customer service agents can document calls without typing, letting agents speed up the entire process of helping customers and improving overall customer service quality.
- Efficient note-taking: A common misconception around speech recognition solutions is that such tools are error-prone. However, as speech recognition systems approach near-human levels of accuracy, this concern has become virtually nonexistent. In fact, users now look at these solutions as a way to improve accuracy in their note-taking and documentation processes.
Typical features of speech recognition software
- Audio Capture: Record audio or import/upload audio files into the system.
- Automatic transcription: Transcribe voice messages and audio files.
- Multi-language: Recognize and support multiple languages/dialects.
- Speech-to-text analysis: Analyze, correct, and monitor speech for transcriptions or recordings.
- Text editor: Review transcribed text and make basic corrections (e.g., fix typos).
Considerations when purchasing speech recognition software
- Mobile app: The proliferation of smartphones has turned mobile devices into indispensable business assets. As in other markets, mobile applications have made their way into the speech recognition software space with apps that let users take notes while on the go. Users can also connect mobile devices to bluetooth headsets and headphones with a microphone to facilitate easy dictation. Businesses with mobile workforces should shortlist products that offer mobile app functionality.
- Industry-specific needs: To maximize any speech recognition solution, you should use a system with features that meet your industry needs. Some speech recognition products are better-suited for specific industries. For example, medical practices require voice recognition solutions that support medical terminologies. Buyers should evaluate products that fit their industry-specific needs—including reading user reviews—and shortlist accordingly.
- Total cost of ownership (TCO): As shown in the pricing section above, speech recognition solutions are available in a variety of pricing models. Since the myriad of options can make direct pricing comparison difficult, buyers should estimate their business’ needs by calculating their number of words, audio duration, and user number to determine the TCO. Buyers should then use this estimated TCO to shortlist products based on their actual budget.
Relevant speech recognition software trends
- Speech recognition will integrate with smart devices: The internet of things (IoT) is one area where speech recognition software holds immense promise. Speech recognition software that integrates with IoT mobile applications lets users control smart devices using voice instructions. As speech recognition solutions become more and more accurate while businesses continue to embrace the IoT, expect to see increased integration between the two within the next five years.
- Voice-based bots is the next big thing: Another area where speech recognition technology holds promise is chatbots. When integrated with speech recognition technology, chatbots can emulate human conversations in customer-facing communications by listening to customer queries, interpreting them, and making recommendations. In the same way businesses have started using chatbots, expect similar adoption of voice-based bots within the next five to seven years.