---
description: Compare the top Knowledge Management Software software and providers in the Emirates. Our free interactive tool makes software selection fast and easy. Filter by price, feature or user rating.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Knowledge Management Software - Prices & Reviews - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](https://www.capterra.ae/directory/30094/knowledge-management/software)

# Knowledge Management Software

Canonical: https://www.capterra.ae/directory/30094/knowledge-management/software

Page: 1 / 19\
Next: [Next page](https://www.capterra.ae/directory/30094/knowledge-management/software?page=2)

> Knowledge Management software offers ways to optimize the utility of intellectual capital and intangible assets by capturing, preserving and organizing institutional knowledge in a measurable format.

-----

## Products

1. [Zoho Desk](https://www.capterra.ae/software/169505/zoho-desk) — 4.5/5 (2209 reviews) — With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's.
2. [Freshdesk](https://www.capterra.ae/software/124981/freshdesk) — 4.5/5 (3397 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
3. [Slack](https://www.capterra.ae/software/135003/slack) — 4.7/5 (24019 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
4. [Wix](https://www.capterra.ae/software/169007/wix) — 4.4/5 (10564 reviews) — Wix is a website builder letting users create professional sites without coding using templates, AI tools, and business solutions.
5. [monday.com](https://www.capterra.ae/software/147657/monday-com) — 4.6/5 (5708 reviews) — Create a dynamic informational database your whole team can contribute to while they work with flexible knowledge management software.
6. [Microsoft SharePoint](https://www.capterra.ae/software/1167/sharepoint) — 4.4/5 (5393 reviews) — Content management solution that helps businesses with desktop sharing and viewing, text annotations, instant messaging, and whiteboard
7. [Connecteam](https://www.capterra.ae/software/153140/connecteam) — 4.6/5 (4996 reviews) — Restrict outsiders from viewing company-sensitive information with a secure app that handles all file types and keeps them in-house.
8. [Zendesk Suite](https://www.capterra.ae/software/164283/zendesk) — 4.4/5 (4066 reviews) — Zendesk offers a smart knowledge base for self-service that integrates seamlessly into it's help desk software.
9. [Confluence](https://www.capterra.ae/software/136446/confluence) — 4.5/5 (3656 reviews) — Confluence makes information accessible company-wide. Capture, organize, and share key updates so everyone stays informed.
10. [Notion](https://www.capterra.ae/software/186596/notion) — 4.7/5 (2698 reviews) — Notion is the only knowledge management software that connects your wiki, notes and projects in one tool.
11. [LiveAgent](https://www.capterra.ae/software/102188/liveagent) — 4.7/5 (1749 reviews) — Start for free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
12. [Bitrix24](https://www.capterra.ae/software/113540/bitrix24) — 4.2/5 (979 reviews) — Bitrix24 is a leading free social knowledge management and collaboration platform used by over 15 million companies worldwide.
13. [TeamSupport](https://www.capterra.ae/software/87908/teamsupport) — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
14. [Microsoft Viva Engage](https://www.capterra.ae/software/113729/yammer) — 4.2/5 (819 reviews) — Revolutionize internal communications by bringing together all employees inside a private and secure enterprise social network.
15. [Salesforce Service Cloud](https://www.capterra.ae/software/136189/salesforce) — 4.5/5 (811 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
16. [JIRA Service Management](https://www.capterra.ae/software/138769/jira-service-management) — 4.5/5 (759 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
17. [Freshservice](https://www.capterra.ae/software/132997/freshservice) — 4.5/5 (651 reviews) — Speed up your IT process by using and creating knowledge base for your service desk software
18. [Guru](https://www.capterra.ae/software/145390/guru) — 4.8/5 (639 reviews) — The AI Source of Truth that connects your company’s knowledge, delivers verified answers, and builds trust automatically.
19. [SolarWinds Service Desk](https://www.capterra.ae/software/129478/solarwinds-service-desk) — 4.6/5 (577 reviews) — Deflect tickets and drive self-service with an AI-powered Knowledge Base. Auto-generate articles for more robust support.
20. [Aha\!](https://www.capterra.ae/software/144020/aha) — 4.7/5 (560 reviews) — Aha\! Knowledge is the product information hub — share all of your documents in a central place.
21. [Trainual](https://www.capterra.ae/software/175749/trainual) — 4.8/5 (504 reviews) — Trainual is the leading knowledge management and training platform for growing teams. Get your business out of your brain with Trainual
22. [SysAid](https://www.capterra.ae/software/107225/sysaid) — 4.5/5 (503 reviews) — SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
23. [Flowlu](https://www.capterra.ae/software/166656/flowlu) — 4.8/5 (387 reviews) — Manage knowledge and share it everywhere. Flowlu will help you to support customers and employees with the most up-to-date information.
24. [IT Glue](https://www.capterra.ae/software/170401/itglue) — 4.6/5 (331 reviews) — IT Glue helps IT professionals track, find and know everything about their IT infrastructure in under 30 seconds.
25. [Jolt](https://www.capterra.ae/software/146384/jolt) — 4.7/5 (307 reviews) — Jolt is a distributed knowledge \& information management platform available on smartphones \& tablets. Schedule your free demo today\!

-----

Page: 1 / 19\
Next: [Next page](https://www.capterra.ae/directory/30094/knowledge-management/software?page=2)

## Related Categories

- [Content Management System (CMS) Software](https://www.capterra.ae/directory/10007/content-management/software)
- [Document Management Software](https://www.capterra.ae/directory/30063/document-management/software)
- [Collaboration Software](https://www.capterra.ae/directory/15/collaboration/software)
- [Knowledge Base Software](https://www.capterra.ae/directory/32454/knowledge-base/software)
- [Help Desk & Ticketing Software](https://www.capterra.ae/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.ae/directory/30094/knowledge-management/software)
- [All Categories](https://www.capterra.ae/directory)

## This page is available in the following languages

| Locale | URL |
| da | <https://www.capterra.dk/directory/30094/knowledge-management/software> |
| de | <https://www.capterra.com.de/directory/30094/knowledge-management/software> |
| de-AT | <https://www.capterra.at/directory/30094/knowledge-management/software> |
| de-CH | <https://www.capterra.ch/directory/30094/knowledge-management/software> |
| en | <https://www.capterra.com/knowledge-management-software/> |
| en-AE | <https://www.capterra.ae/directory/30094/knowledge-management/software> |
| en-AU | <https://www.capterra.com.au/directory/30094/knowledge-management/software> |
| en-CA | <https://www.capterra.ca/directory/30094/knowledge-management/software> |
| en-GB | <https://www.capterra.co.uk/directory/30094/knowledge-management/software> |
| en-IE | <https://www.capterra.ie/directory/30094/knowledge-management/software> |
| en-IL | <https://www.capterra.co.il/directory/30094/knowledge-management/software> |
| en-IN | <https://www.capterra.in/directory/30094/knowledge-management/software> |
| en-NZ | <https://www.capterra.co.nz/directory/30094/knowledge-management/software> |
| en-SG | <https://www.capterra.com.sg/directory/30094/knowledge-management/software> |
| en-ZA | <https://www.capterra.co.za/directory/30094/knowledge-management/software> |
| es | <https://www.capterra.es/directory/30094/knowledge-management/software> |
| es-AR | <https://www.capterra.com.ar/directory/30094/knowledge-management/software> |
| es-CL | <https://www.capterra.cl/directory/30094/knowledge-management/software> |
| es-CO | <https://www.capterra.co/directory/30094/knowledge-management/software> |
| es-CR | <https://www.capterra.co.cr/directory/30094/knowledge-management/software> |
| es-DO | <https://www.capterra.do/directory/30094/knowledge-management/software> |
| es-EC | <https://www.capterra.ec/directory/30094/knowledge-management/software> |
| es-MX | <https://www.capterra.mx/directory/30094/knowledge-management/software> |
| es-PA | <https://www.capterra.com.pa/directory/30094/knowledge-management/software> |
| es-PE | <https://www.capterra.pe/directory/30094/knowledge-management/software> |
| fi | <https://www.capterra.fi/directory/30094/knowledge-management/software> |
| fr | <https://www.capterra.fr/directory/30094/knowledge-management/software> |
| fr-BE | <https://fr.capterra.be/directory/30094/knowledge-management/software> |
| fr-CA | <https://fr.capterra.ca/directory/30094/knowledge-management/software> |
| fr-LU | <https://www.capterra.lu/directory/30094/knowledge-management/software> |
| it | <https://www.capterra.it/directory/30094/knowledge-management/software> |
| ja | <https://www.capterra.jp/directory/30094/knowledge-management/software> |
| ko | <https://www.capterra.co.kr/directory/30094/knowledge-management/software> |
| nb | <https://www.capterra.no/directory/30094/knowledge-management/software> |
| nl | <https://www.capterra.nl/directory/30094/knowledge-management/software> |
| nl-BE | <https://www.capterra.be/directory/30094/knowledge-management/software> |
| pl | <https://www.capterra.pl/directory/30094/knowledge-management/software> |
| pt | <https://www.capterra.com.br/directory/30094/knowledge-management/software> |
| pt-PT | <https://www.capterra.pt/directory/30094/knowledge-management/software> |
| sv | <https://www.capterra.se/directory/30094/knowledge-management/software> |
| tr | <https://www.capterra.web.tr/directory/30094/knowledge-management/software> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra UAE helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.ae","url":"https://www.capterra.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ae/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":null,"url":"https://www.capterra.ae/","@type":"WebSite","@id":"https://www.capterra.ae/#website","publisher":{"@id":"https://www.capterra.ae/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.ae/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Knowledge Management Software","description":"Compare the top Knowledge Management Software software and providers in the Emirates. Our free interactive tool makes software selection fast and easy. Filter by price, feature or user rating.","url":"https://www.capterra.ae/directory/30094/knowledge-management/software","about":{"@id":"https://www.capterra.ae/directory/30094/knowledge-management/software#itemlist"},"breadcrumb":{"@id":"https://www.capterra.ae/directory/30094/knowledge-management/software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ae/directory/30094/knowledge-management/software#webpage","mainEntity":{"@id":"https://www.capterra.ae/directory/30094/knowledge-management/software#itemlist"},"isPartOf":{"@id":"https://www.capterra.ae/#website"},"publisher":{"@id":"https://www.capterra.ae/#organization"},"inLanguage":"en-AE"},{"@type":"BreadcrumbList","@id":"https://www.capterra.ae/directory/30094/knowledge-management/software#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Knowledge Management Software","position":2,"item":"https://www.capterra.ae/directory/30094/knowledge-management/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Knowledge Management Software - Prices &amp; Reviews - Capterra United Arab Emirates 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.capterra.ae/directory/30094/knowledge-management/software#itemlist","itemListElement":[{"name":"Zoho Desk","position":1,"description":"Zoho Desk is a web-based customer service software. It helps you embed and manage a knowledge base of informative articles and FAQs on your website and app for faster answers and fewer complaint tickets. Zoho Desk allows you to create SEO-friendly, multilingual, and multi-brand knowledge base for each of your brands. This saves your teamwork on responding to simple questions and leaves more time to help customers with tricky problems.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.ae/software/169505/zoho-desk","@type":"ListItem"},{"name":"Freshdesk","position":2,"description":"Freshdesk (a product of Freshworks Inc.) is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. Freshdesk unifies channels, conversations, AI capabilities, customer insights, and advanced ticketing into one place in the Freshdesk Command Center so agents are ready to resolve. With Freddy, People-first AI, customer service teams can take AI agents live in minutes to fully resolve complex and simple queries, get response and resolution assistance from AI copilot, and stay ahead with AI insights. Freshdesk also comes packed with advanced workflows, automations, knowledge management, and self service so you can easily set up and scale customer service on any channel–whether you’re a support team of 10 or 500. Freshdesk is quick to set up, easy to use, and designed for rapid impact—it delivers 225% ROI, 95% omnichannel first contact resolution rate, and up to 80% resolutions with AI agents.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.ae/software/124981/freshdesk","@type":"ListItem"},{"name":"Slack","position":3,"description":"Slack is a collaborative work management platform that centralizes people, projects, tools, and AI agents to streamline workflows. It enables teams to communicate through channels, real-time messaging, and Huddles for audio/video meetings. Slack Connect allows collaboration with external partners.\nThe platform includes customizable templates, Canvas documents, and Lists for project management. Its file sharing and integration with many apps allow users to connect tools and automate tasks using Workflow Builder. AI-powered tools like Slackbot and Agentforce provide assistance, summarizing information and enhancing efficiency.\nSecurity features include Enterprise Key Management and Slack Atlas for data protection and compliance. Slack helps teams work more collaboratively and productively in modern work environments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91f64896-759a-41ae-8d14-d540f90c5870.png","url":"https://www.capterra.ae/software/135003/slack","@type":"ListItem"},{"name":"Wix","position":4,"description":"Wix is a website builder that enables users to create professional websites without coding knowledge. The platform features a drag-and-drop interface and an extensive library of customizable templates. Its AI-powered builder generates functional sites based on user input, streamlining the creation process. Advanced design tools allow users to add animations, scroll effects, and interactive elements.\n\nThe platform integrates business tools including ecommerce capabilities, scheduling features, blogging functionality, and marketing tools for SEO, social media, and email campaigns. A mobile app provides management capabilities from anywhere. Wix delivers reliable uptime, enterprise-grade security, and built-in SEO tools. The platform combines intuitive design capabilities, AI technology, and comprehensive business solutions in one package.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/868db486-b684-43a7-827e-5e14b017756d.png","url":"https://www.capterra.ae/software/169007/wix","@type":"ListItem"},{"name":"monday.com","position":5,"description":"Create a dynamic informational database your whole team can contribute to while they work with flexible knowledge management software. That way, important material never gets lost when people move between teams or roles, and your team guidelines and enablement documents are always up-to-date. Then easily navigate your knowledge base with custom statuses, hashtags, and filters to find exactly what you need in seconds.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/464cd3be-e2b8-4f9b-a572-577e31770f58.png","url":"https://www.capterra.ae/software/147657/monday-com","@type":"ListItem"},{"name":"Microsoft SharePoint","position":6,"description":"Content management solution that helps businesses with desktop sharing and viewing, text annotations, instant messaging, and whiteboard editing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e9ca41d-839b-478a-8689-5af7e6b22439.png","url":"https://www.capterra.ae/software/1167/sharepoint","@type":"ListItem"},{"name":"Connecteam","position":7,"description":"Organize all of your most important digital information in Connecteam’s searchable knowledge management software. Images, spreadsheets, attachments, PDFs, docs - whatever you need stored, Connecteam can handle it. With end-to-end security, your information is always secure. Utilize the survey tool to continuously improve on company processes and knowledge sharing with the employee feedback survey tool. Ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2eb9cf79-d85e-4c42-b830-38b3ba6e5ea1.png","url":"https://www.capterra.ae/software/153140/connecteam","@type":"ListItem"},{"name":"Zendesk Suite","position":8,"description":"Zendesk offers a smart knowledge base for self-service that integrates seamlessly into it's help desk software. It can be used internally by agents for quick resolutions, and externally by customers to solve their own issues on any platform. Companies that use Zendesk's knowledge base software can improve agent efficiency and reduce support costs by 50%. This industry leading customer support solution is easy to deploy, yet flexible enough to customize to your needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.ae/software/164283/zendesk","@type":"ListItem"},{"name":"Confluence","position":9,"description":"Teams have more information than ever, but they’ve never been less informed. Confluence is the collaborative AI-powered workspace where knowledge becomes impact. Use it to capture, organize, and share your company’s most valuable asset: information. Whether it be company updates, project plans, or other key intel, keep it accessible, searchable, and trackable with Confluence.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c59cf6b8-ebd8-4c69-8658-9435f095413a.png","url":"https://www.capterra.ae/software/136446/confluence","@type":"ListItem"},{"name":"Notion","position":10,"description":"Notion is the only knowledge management software that connects your wiki, notes and projects in one tool. Tens of thousands of teams and companies around the world use it to keep their employees informed and working together in one place. By bringing all work and knowledge together and making it highly customizable, Notion creates focus and transparency, while consolidating tools, saving time, and driving more productivity for teams of all sizes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/926fd60f-776a-41e5-9660-57c112abf44d.png","url":"https://www.capterra.ae/software/186596/notion","@type":"ListItem"},{"name":"LiveAgent","position":11,"description":"LiveAgent is a knowledge management system that provides fully-featured customer knowledge base software.\n\nCustomers can quickly find answers in knowledge articles, community forums, and other educational content, without having to submit tickets. Shorten wait times, improve customer relationships, and reduce your customer service team's workload.\n\nLiveAgent delivers the best customer experience to 150M end-users worldwide. \n\nStart your 1 month free trial version, no credit card required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.ae/software/102188/liveagent","@type":"ListItem"},{"name":"Bitrix24","position":12,"description":"Bitrix24 is a leading free social knowledge management and collaboration platform used by over 15 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.ae/software/113540/bitrix24","@type":"ListItem"},{"name":"TeamSupport","position":13,"description":"As a B2B SaaS customer support solution, TeamSupport goes beyond a basic ticketing system. It helps users build customer loyalty and mitigate churn by understanding what's happening at the account level—not just the user level. Its proprietary Customer Distress Index provides holistic view of customer relationships, helping businesses understand how well their software product is being adopted. \n\nTeamSupport is a low-cost, AI-powered tool that gives you a complete picture of customer health by tying every conversation with a user directly to the customer account with no integrations or separate products needed. It’s the optimal all-in-one solution for aligning support, success, and GTM teams around a shared view of the customer and enabling smarter, data-driven executive decisions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.capterra.ae/software/87908/teamsupport","@type":"ListItem"},{"name":"Microsoft Viva Engage","position":14,"description":"Revolutionize internal communications by bringing together all employees inside a private and secure enterprise social network. Connect with people across your organization to make better decisions, faster. Allows all employees to know whats happening day to day as well as build on the work of others. Employees will be able to create groups relevant to work and other interests, along with keeping documents or photos in context while still discussing things online.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d047246-41f0-409a-8db1-4f75ca97b48b.webp","url":"https://www.capterra.ae/software/113729/yammer","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":15,"description":"Help customers find the answers they need across any channel and empower your agents with the best answer to customer questions with the knowledge management solution that works across the world's #1 CRM. Help your customers get exactly what they need using a centralized knowledge base for all your agent and customer information.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.ae/software/136189/salesforce","@type":"ListItem"},{"name":"JIRA Service Management","position":16,"description":"JIRA Service Management is an ITSM platform that transforms service delivery across IT, HR, facilities, and other departments. It unites teams on an AI-powered platform to deliver service experiences at scale. The system features easy service desk setup, centralized request management, and automation that streamlines support interactions. The platform connects engineering teams by linking requests to JIRA issues and provides employees with self-service options and virtual agents.\n\nThe platform integrates with Atlassian's Teamwork Graph, connecting people, work, and tools for seamless collaboration. JIRA Service Management bridges development and operations teams, accelerating deployments while minimizing risk. Its AI capabilities help detect, resolve, and prevent incidents by prioritizing critical issues. The platform empowers organizations to transform service delivery through intelligent automation and integrated workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.ae/software/138769/jira-service-management","@type":"ListItem"},{"name":"Freshservice","position":17,"description":"Despite popular opinion, life as a service desk agent is as unglamorous as it can get. A support agent spends most of his time, answering the same set of questions over and over. Imagine answering \"How do I reset my password?\" fifty times a day; not only does this make their life incredibly monotonous but it also makes the end-user wait for an answer to a problem or query that actually could be solved in a jiffy with the right guide.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.capterra.ae/software/132997/freshservice","@type":"ListItem"},{"name":"Guru","position":18,"description":"Guru is the AI Source of Truth for your company.\n\nConnect everything your teams know—from chats and docs to apps and AI tools—and get cited, permission-aware answers wherever you work.\n\nGuru unifies knowledge across your tech stack, powers other AIs like ChatGPT and Claude with verified context, and keeps information accurate automatically.\n\nConnect your knowledge. Access it everywhere. Continuously build trust.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7e44c9cb-d929-4611-be34-3088f846c4fb.png","url":"https://www.capterra.ae/software/145390/guru","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":19,"description":"SolarWinds Service Desk transforms institutional knowledge into a powerful self-service engine. Leverage SolarWinds AI—purposefully designed to turn resolved tickets into articles—to keep your library current with minimal effort. Suggested solutions as users search issues or create tickets empowers employees to solve their own issues, which can reduce cost per ticket by up to 15%. With a consumer-grade portal and customizable, dynamic forms, you can gather all the context agents need and free them for high-value work.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.capterra.ae/software/129478/solarwinds-service-desk","@type":"ListItem"},{"name":"Aha!","position":20,"description":"Aha! Knowledge is the product information hub. Centralize your documentation so colleagues and customers can easily access the product resources they need to be successful. It also includes built-in whiteboard capabilities, so you can add visual diagrams. Use AI to quickly draft high-quality content and choose from more than 100 expertly-crafted templates for every aspect of product development — or create your own — to capture information in a consistent way.\nUse Aha! Knowledge as a seamlessly integrated part of Aha! Roadmaps to document all of your product information alongside your strategic plans.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/29fbb3ae-ce4d-4596-93d4-5a49d4cfdadc.png","url":"https://www.capterra.ae/software/144020/aha","@type":"ListItem"},{"name":"Trainual","position":21,"description":"Trainual is the leading knowledge management and training platform for growing teams. Document and delegate every process, policy, and procedure for every role and responsibility in one place. Easy to use, fast to implement, and accessible from anywhere. Available on desktop, iOS, Android, and surface knowledge when you need it with the Chrome browser extension. Trainual makes it easy to get your team up to speed then keep them aligned and accountable with everything they need to know.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/42813a97-73e0-46fa-9f50-94f6341cbe71.png","url":"https://www.capterra.ae/software/175749/trainual","@type":"ListItem"},{"name":"SysAid","position":22,"description":"SysAid turns your knowledge base into an always-on, AI-powered resource for IT and end users alike. Capture, organize, and surface the right answers instantly-reducing repetitive tickets, accelerating resolution times, and ensuring consistent, accurate responses across channels. Our AI Agents continuously learn from resolved tickets, proactively update knowledge articles, and tailor responses to your policies, with full transparency and governance. Go live in weeks with rapid onboarding, no heavy migrations, and zero steep learning curves-backed by award-winning support. ITSM that’s run by AI, and you.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.capterra.ae/software/107225/sysaid","@type":"ListItem"},{"name":"Flowlu","position":23,"description":"Ensure your knowledge base stays updated using Flowlu's Knowledge Management software. Customize permission settings and share it with your team or clients. Organize content effortlessly with drag-and-drop tools, highlight featured articles, and enhance customer support. Centralize FAQs for easy access, update them instantly, and deliver the latest information to clients and employees.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2e45592e-f1b8-4a62-9c2e-1bd35bc46729.jpeg","url":"https://www.capterra.ae/software/166656/flowlu","@type":"ListItem"},{"name":"IT Glue","position":24,"description":"IT Glue is a Knowledge Management platform built specifically for the unique needs of IT professionals. It's the single source of truth for all your IT information including assets, passwords, SOPs, licenses, vendors, how-to's and more. Each piece of information can be linked to the others and kept up-to-date with automations  making for a seamless experience where your team has everything they need at their fingertips, without toggling between multiple platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d4a26cb-bcfa-4a68-b4e8-8b97550d0f52.png","url":"https://www.capterra.ae/software/170401/itglue","@type":"ListItem"},{"name":"Jolt","position":25,"description":"Jolthelps you master storage, distribution, & access to proprietary information. Never worry about scrambling to locate a paper document again, and you'll be able to instantly distribute information to your entire team, specific roles, or just one individual with the click of a button from anywhere. Lower training times & reduce distribution costs.  Lower employee churn with on-the-spot integrated self-learning. Schedule your free demo today!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a608d930-2ee8-4a93-94b2-d9f450a7c989.jpeg","url":"https://www.capterra.ae/software/146384/jolt","@type":"ListItem"}],"numberOfItems":25}
</script>