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Cloud Contact Center Software deployed instantly.
Full API based. CRM plugins. Connect real or
virtual agents.
Learn more about ZIWO
ZIWO is an Omnichannel Cloud Contact Center Software (CCAAS) that provides a straightforward solution for companies to talk to their clients over the Phone, WhatsApp, SMS...
ZIWO has readymade plugins with most CRM and is integrable with any app, thanks to an open API architecture.
ZIWO connects 145 countries globally, including the GCC, so that users can instantly expand their reach in new geographies.
Learn more about ZIWO
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
The #1 Cloud Accounting & Financial Management System. Achieve real-time visibility, drive efficiency, and scale with confidence.
Choose the flexible and scalable financial platform that delivers deep accounting capabilities, including payroll, tax filings, and inventory tracking tools, across multiple industries designed with a single aim—to accelerate your success. Small to medium-sized businesses prefer Sage Intacct for its ease of use, integrated multi-dimensional reporting, high customer satisfaction, dedicated support, and more. Maximize impact and future-proof your business with a partner who can scale with you.
Learn more about Sage Intacct
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your FREE trial today!
CloudTalk is a premier phone system equipped with advanced call accounting functionality. Over 2,500 companies — including DHL, Yves Rocher and Glovo — rely on CloudTalk for its superior call quality and unparalleled range of features. Make things easier for you call accounting team with 70+ advanced tracking features and easy integrations with your existing Helpdesk, CRM and eCommerce software. Try a 14-day trial, absolutely FREE.
Learn more about CloudTalk
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Boost sales team productivity 4x with our top-rated Power Dialing and Sales platform. Blend phone/email/SMS and close deals faster.
Call tracking and power dialer software for increasing outbound sales! Track agent productivity, and help agents increase productivity and performance. Dial leads up to 4x faster. Get real-time and custom reports. Easy to use. No contracts! Try it FREE without a credit card.
Learn more about PhoneBurner
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
CTI for Sales & Contact Center - Improve Customer Experience & Productivity
Tenfold Next Generation CTI integrates with all major CRMs including Salesforce, Microsoft Dynamics, and Phone Systems like Cisco, Avaya, Genesys. By connecting your phone system to CRM, Tenfold enables you to recognize and respond to your customers at the moment of interaction. With features like screen pop, unified customer profile, click-to-dial, automatic call logging, local presence dialing, and more, Tenfold powers sales, support and service teams to have better customer conversations.
Learn more about TenFold
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Most affordable complete CRM on the market. One time $99 cost per user. Very easy to use with optional add-ons for a tailored package
We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions. We are the only VoIP provider on this list who charges per line and not per extension. No hidden costs, no gimmicks. If you are currently paying per extension then you are overpaying. Sure, you could work with a bigger VoIP provider, but bigger doesn¿t mean better. No one can match us head on when it comes to our superior technology or customer-first pricing model. Pay per line
Learn more about InfoFlo
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
FluentStream is a business phone system that provides all the call reporting features you need at the best price possible.
FluentStream provides communications software designed to help businesses better serve their customers. Our voice, video, text, and analytics services make it easy to manage and review all of your communications.
In addition, everything contained within the FluentStream system is supported 24/7 by our award-winning Customer Support Team. If you have a question, we’ll be available to provide you with an answer.
Learn more about FluentStream
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Kavkom provides advanced call accounting and calls reporting solutions to companies.
Kavkom Phone System is the ideal solution for your workplace telephony. Why? Because we provide a system all-in-one for all kind of companies.
One of the most popular features is the statistic part. Personalized monitoring and reliability of statistical indicators, guarantees of service quality.
Learn more about Kavkom
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
FreJun is a call automation platform for outbound teams. FreJun meets your end to end communication needs and integrates with your wor
FreJun is a cloud telephony platform that automates your business calls. Users can make outbound and receive inbound business calls using a unique virtual number. The calls made can be logged, recorded and integrated with any workflow tools such as CRM and ATS. Detailed call analytics and AI insights are generated to improve team performance. FreJun also provides an auto-dialer, where the user can automatically call a list of numbers. The entire contact system can be set up in 5-10 minutes.
Learn more about FreJun
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Telecommunications reporting software allows you to report on incoming, outgoing, local & long distance calls from your phone system.
CASH+ Call Accounting is designed and developed by Hansen Software Corporation.
CASH+ is compatible with business phone systems such as Avaya, Allworx, Cisco, PhoneSuite,Toshiba, Inter-Tel, Mitel, Samsung, Grandstream, Panasonic, Shoretel, NEC, Nortel, Vertical Zulty's and MANY more!
From Hotels, Law Firms, Sales Organizations to Long Term Care facilities CASH+ can be used as a valuable tool in many industries.
Install CASH+ onsite at your office for powerful reporting.
Learn more about CASH+ Call Accounting Software
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Versatile business phone system for Sales and Customer Service teams, built-in with 50+ business-class features to grow your business.
The perfect business phone system for Sales and Customer service teams. We've bundled all the features with free calls to over 20 destinations so your team is free to prospect, serve your clients and grow your business. Ready to have a test-drive?
Learn more about NUACOM
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
An all-in-one software solution for sales teams. Aloware offers automatic dialing, seamless CRM integrations, and workflow automations
Aloware understands what a modern contact center software should be: efficient, flexible, and packed with necessary features. It gears sales and support teams with the right tools to crush quotas and close more deals efficiently. It does all that by providing an all-in-one turnkey software that helps sales teams engage with customers in ways they love: via call, text message, email or social.
Learn more about Aloware
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Variphy is the preferred analytics and management platform for Cisco Collaboration.
Variphy is the preferred analytics and management platform for Cisco Collaboration.
Variphy provides all the functions you need in a single pane of glass. We built our products and features with the feedback and requests of Unified Communications professionals like you.
Discover what’s possible with Variphy:
- Dashboards, UCCX Wallboards, & Widgets
- CUCM CDR Reporting & Call Analytics
- UCCX Reporting & Analytics
- Cisco CUBE CDR Reporting
- Variphy Cloud
- and more!
Learn more about CDR Call Reporting for Cisco
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Cloud contact center and communication API solutions. Ideal for large scale multi-channel campaigns and customer care.
Cloud Contact Center Software and API solutions to manage campaigns and live contacts. Ideal for multi-channel campaigns and customer care. Easy set up, customizable & supported by Ytel real life customer service 24/7. Analytics and reports come standard. Powerful CRM integration, ringless voicemail and SMS including short code, toll-free and local numbers nationwide. HIghest quality connections and outcomes with Ytel.
Learn more about Ytel
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
100% Cloud-Based Inbound/Outbound Dialing & Call Tracking Technology
100% Cloud-Based Inbound/Outbound Dialing & Call Tracking Technology - Powerful call recording and real-time tracking tools for sales and customer service teams. Simplify your call accounting with our easy to use dashboards, reports, and an all-in-one VOIP based phone system for your entire company. Try us for FREE for 7 days.
Learn more about Sales Sling
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Virtual PBX Ringostat includes everything you need to provide a reliable connection for any business size and needs.
Ringostat Virtual PBX gives you more space to fully focus on your business, optimize corporate workflows and maximize your business potential.
Call segmentation, Call queue, Interactive Voice Response (IVR), Anti-spam, Voicemail, Automatic recording of calls and Reports for any business needs.
Ringostat Virtual PBX accessible from around the globe. All you need is your internet browser and a headset and you’re ready to make your first calls.
Learn more about Ringostat
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Simplify UC&C management without losing functionality or visibility.
Works Across All Switch and PBX Types
Simplify UC&C management without losing functionality or visibility.
Works Across All Switch and PBX Types
eXsight works on all PBX systems from major switch vendors including Cisco, Avaya, Microsoft Skype for Business, Unify, Mitel, Alcatel-Lucent, Nortel, NEC and others.
eXsight is a UC&C managers new best weapon in the ght to keep all of their companys communications, and internal and external collaboration, on track.
Visibility
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Call Accounting Service provides the key management information you need to administer your telecommunications environment.
NET-Phacs Hosted SaaS Call Accounting is a hosted, web based call accounting service. It provides everything you need for call accounting and features daily and monthly reports as well as robust query access to call data. The NET-Phacs "Plus" option adds; SQL ad hoc reporting; the ability to effortlessly email monthly reports to your users; plus options to allow managers query access to subordinate's data in a secure Internet environment; plus billing and tracking of equipment and feature items.
Learn more about NET-Phacs
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
ISI helps its clients choose and implement Unified Communications management solutions that achieve their desired business outcomes.
ISI is a leading provider of quality Unified Communications management solutions for companies seeking to measure, analyze and optimize usage, content, expenses and people. ISI helps clients implement UC management solutions for voice, video, and IM/Presence that improve business outcomes through: UC reporting, traffic analytics, collaboration recording, speech analytics, workforce management, telecom audit, and telecom expense management (TEM).
Learn more about Infortel Select
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Contact center solution that helps businesses streamline customer service processes across multiple channels.
Amazon Connect - Provide superior customer service at a lower cost with an easy-to-use omnichannel cloud contact center.
Save up to 80 percent compared to traditional contact center solutions with no minimum fees, long-term commitments, or upfront license charges. Easily scale up or down to meet demand, with the flexibility to onboard tens of thousands of agents working from anywhere.
Download our free eBook on how Amazon Connect can save you contact center costs.
Learn more about Amazon Connect
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Call accounting solution that helps identify and search phone numbers, track telecom expenses, analyze voice traffic, and more.
Call accounting solution that helps identify and search phone numbers, track telecom expenses, analyze voice traffic, and more.
Learn more about Microcall
Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
OfficeWatch Call Reporting provides visibility for businesses with call tracking, threshold alarms and more
OfficeWatch Call Reporting provides visibility for businesses to easily track all calls within the organization to determine employee productivity and prevent against unauthorized phone usage. The application includes an automatic report scheduler which configures an unlimited number of reports to be emailed, printed or archived on an hourly, daily, weekly, or monthly basis. Toll fraud, trunk analysis and 911 alerts help businesses gain ROI from their investment.
Learn more about OfficeWatch Call Accounting
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Top rated smart dialer, contacts and billing manager for consultative calls.
CallPesa automates the capture of billable interactions on client calls, helping professionals capture more of the billable work they already do. For professions that bill by the hour, those recovered billable hours can make the difference between financial success or not. CallPesa simplifies the capture, processing and eventual billing of this information ¿ accurately and with virtually no effort.
Learn more about CallPesa
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Web-based contact center solution that allows businesses to manage telephony communications with resource allocation, reporting & more.
PhonEX ONE is a comprehensive web-based solution for call accounting, management and control of your telecom expenses and productivity. Independent of PBX platform, PhonEX ONE is scalable offering unlimited growth and capacity to multi-site, multi-lingual and multi-currency environments. PhonEX ONE cuts operational costs by giving enterprises the perfect tool to monitor network activity and band width; report usage trends and statistics and optimize and efficiently allocate network resources.
Learn more about PhonEX ONE
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Accounting and traffic management and analysis with accurate reporting.
Call accounting and traffic management and analysis with accurate reporting. SaaS or Customer premise application for Avaya, Cisco, Mitel, NEC, Nortel, ShoreTel, Siemens, 3Com or others.
Learn more about CommView
Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Easy to use powerful Web based Call Accounting system that captures, and reports on all CDR data from multi vendor, AVAYA, CISCO, MITEL
InCharge Unified Call Management is a powerful web based Call Accounting reporting solution that can generate detailed or summary reports on your PBX and mobile devices. With over 20 years of experience and 1000's of installations, our InCharge CDR and Wireless reporting applications are your answer. With its long list of features we have you covered.
Easy to use web interface, Virtual server support, Customizable Reports, Multiple PBX support, (i.e. AVAYA, Cisco, Mitel), Avaya DBA compatible
Learn more about InCharge Unified Call Management
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Call Accounting solution provider for enterprise accounts using Cisco Call Manager, Avaya, Microsoft and other voice infrastructure.
If you're a medium to large company in need of Call Accounting services, we're the company to call! We securely collect, retain and report on your calling activities to meet your financial, governance and corporate compliance needs.
At SAI, our mission is to help enterprises simplify a complex telecom world by providing usage and expense reporting tools for PBX, VoIP, Mobile and other unified communication systems. And, we've been doing it for over 25 years!
Learn more about Sierra Gold
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Call accounting software for all size organizations, single site or multiple sites, general business, professional or hotel/motel.
Call accounting software for all size organizations, single site or multiple sites, general business, professional or hotel/motel.
Learn more about Genesis Call Accounting
Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Providing organisations with the information required to understand what telecom services users use, how they use them and at what cost
Providing organisations with the information required to understand what telecom services users use, how they use them and at what cost
Learn more about Enterprise WebLink
Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Install BounceHelp callback widget to decrease website bounce rate and increase purchase conversion. Convert visitors into phone calls
Powerful Callback Widget for Your Website.
Increase sales calls from your website by up to 30%.
Service quality control and call recording. Antispam system. Clear and simple website analytics. Launch in minutes.
Learn more about BounceHelp
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Telecom Providers Only: Enghouse call accounting software helps businesses manage, transition and optimize their communications systems
For Telecom Providers Only: Enghouse call accounting software helps businesses manage, transition and optimize their communications systems through detailed monitoring and reporting of system and trunk usage, cost analysis and other business KPIs. It can help plan technology migrations from TDM to IP, or PBX to unified communications, and monitor for fraudulent or non-compliant activity. Proteus also logs trader voice platforms, extending the benefits of call accounting on to the trading floor.
Learn more about Proteus
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Provides the necessary tools to forecast, monitor and allocate communications management expenses.
Shadow CMS Enterprise is a scalable unified communication management application that consolidates communication data to highlight communication facility usage. Communication management is now a multi-pronged approach that combines statistics from various facilities to identify billing irregularities, misuse, bottlenecks, inactivity and productivity loss. Shadow CMS consolidates call detail, voice mail, auto attendant, ACD and mobile data to provide concise communication facility usage.
Learn more about Shadow CMS
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Call accounting solution that connects with various telephone systems and helps generate incoming and outgoing call reports .
Call accounting solution that connects with various telephone systems and helps generate incoming and outgoing call reports .
Learn more about Telephone Management Software
Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Manages call accounting and billing to complete service order and trouble ticket provisioning, status and reporting.
Integrates all management functions into a single product. From call accounting and billing to complete service order and trouble ticket provisioning, status and reporting.
Learn more about COMIT
Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Software to track and process call records . Helpful when planning to migrate to VoIP
Software to track and process call records in real time, allocate billing to specific departments and extensions, and analyze trends.
Learn more about VXTracker
Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Teltrac G6 takes call accounting to a whole new level with unmatched security that can take on today’s challenges.
A fundamental management tool for Telecommunications that can help you navigate your calls and logs. Currently, in its 6th Generation, the Teltrac G6 features a faster report generation with over 60 types of reports and more than a thousand variable templates, you can easily filter what information you need depending on your business and a dedicated search function will make things even easier.
Learn more about Teltrac
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Web-based solution that helps businesses manage incoming, outgoing, and internal calls to streamline telecommunication activities.
Are you looking for an innovative Call Accounting solution to increase productivity and lower costs?
Call SWEET! is your total communications solution! Call SWEET!'s feature-rich qualities makes it the preferred choice of businesses, small and large.
Learn more about Call SWEET!
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Call logging tool for tracking and allocating calls and costs associated with them, and performing tariff analysis.
Call logging tool for tracking and allocating calls and costs associated with them, and performing tariff analysis.
Learn more about Elephant Call Management System
Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
PBXDom Call Reporting & Analytic Service for major Business Phone System
Pbxdom cloud reports can easily generate detailed reports of your telephone or call center activity from anywhere in the world; there is no need to purchase any additional software. You can achieve this by installing a collector of Pbxdom and connecting your PBX or Call center to the computer that you installed this software on; thats all there is to it. The collector software automatically receives your call information from your call center or PBX and then it sends that information to Pbxdom
Learn more about PBXDOM
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Track all outgoing and incoming calls to employees and maintain archives for any time period.
PBX Call Tarifficator helps to
Track all outgoing and incoming calls to employees. Maintain archives for any time period.
Allocate phone usage costs to employees and departments.
Optimize PBX system configuration (determine if some outside lines are overloaded or underused).
Control PBX system abuse. Check all information about suspicious calls.
Print bills for the customers.
Verify toll call bills from the phone company.
Reduce non-business phone usage.
Learn more about PBX Call Tarifficator
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
WIN-SENSE is a WINDOWS based software system that handles all of your telemanagement and call accounting needs.
WIN-SENSE is a WINDOWS based software system that handles all of your telemanagement and call accounting needs.
Learn more about WIN-SENSE / INN-FORM
Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
A complete gateway solution for providing guest data, call accounting, billing and a wide range of interface hub
FCS Gateway allows hotel chain or owner to group various hotels with different PMS, PABX and other 3rd party systems under one roof
without the worry of complex interface requirements and management. We make it easy to streamline complicated integration work.
Learn more about FCS Gateway
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Free call accounting and reporting for Cisco call manager. Easy to use, it provides call details to admins, managers, and users.
VoIP Detective allows end users to pull reports on inbound and outbound calls they have made.
Managers can pull reports on their team, showing call details. Administrators can see all calls made on the system including technical details such as MOS, jitter, etc.
VoIP Detective has a completely free version that you can use indefinitely, as well as an upgraded version that offers reports delivered via email and unlimited data retention.
Learn more about VoIP Detective
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Call Record Analyzer (CRA) is a Cloud CDR/CMR analytics and troubleshooting platform for Cisco® UC environments.
Need to generate meaningful reports from your Cisco UC environment? We can help. CRA is a powerful cloud based, easy to use, modern web call reporting analytics and troubleshooting platform for Cisco UC environments.
Learn more about Call Record Analyzer
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Get the voice traffic under control and understand how costs are distributed in your network. Optimized for multi-branch 100% web-based
How to understand immediately how traffic shapes and how costs are distributed in your company? Mida Billing & Accounting is a flexible call reporting solution that maps how traffic costs are distributed within your company. Optimized for multi-branch and multi-site companies, and multi-currency for total flexibility.
Get the voice traffic under control and understand how costs are distributed in your network. Optimized for multi-branch 100% web-based.
Learn more about Mida Billing & Accounting
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Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Call tracking and management solution; tracks and analyzes telephone traffic, and spots excess usage problems.
Call tracking and management solution; tracks and analyzes telephone traffic, and spots excess usage problems.
Learn more about CallAnalyst
Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
PC-based reliable, comprehensive call accounting and billing solution.
PC-based reliable, comprehensive call accounting and billing solution. Manage your telephone costs and increase productivity by taking out the guess work.
Learn more about BillingFinity
Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Cloud-based solution telecom expense management solution that lets businesses manage invoices, call accounting, inventory and more.
Cloud-based solution telecom expense management solution that lets businesses manage invoices, call accounting, inventory and more.
Learn more about TEM solution
Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Web-based solution that provides call accounting through recording, accounting, customer support and more.
Web-based solution that provides call accounting through recording, accounting, customer support and more.
Learn more about Tapit NOVA
Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
Call intelligence tool that enables client decision making through call accounting, reporting analysis and more.
Call intelligence tool that enables client decision making through call accounting, reporting analysis and more.
Learn more about Callcruncher Access Anywhere
Features
- By-Extension Reporting
- Call Logging
- Usage Tracking/Analytics
- Cost Analysis
