---
description: Page 7 - Compare the top Help Desk & Ticketing Software software and providers in the Emirates. Our free interactive tool makes software selection fast and easy. Filter by price, feature or user rating.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Page 7 - Help Desk & Ticketing Software - Prices & Reviews - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](https://www.capterra.ae/directory/30008/help-desk/software) > [Page 7](https://www.capterra.ae/directory/30008/help-desk/software?page=7)

# Help Desk & Ticketing Software

Canonical: https://www.capterra.ae/directory/30008/help-desk/software

Page: 7 / 16\
Prev: [Previous page](https://www.capterra.ae/directory/30008/help-desk/software?page=6)\
Next: [Next page](https://www.capterra.ae/directory/30008/help-desk/software?page=8)

> Help Desk software enables organizations to respond more efficiently to users, answering technical and functional questions by providing improved methodologies for ticket tracking, IT management, and customer service support. Integrating these elements improves the ability of customer service departments to provide fast and effective support to employees, end users, and customers. This facilitates the flow of new information from users, contributing to an organization's existing knowledge base.

-----

## Products

1. [Rankmi](https://www.capterra.ae/software/196374/ninebox) — 4.5/5 (22 reviews) — The 360º "all in one" software for Human Capital management.
2. [eBanqo](https://www.capterra.ae/software/1015991/ebanqo) — 4.2/5 (22 reviews) — A customer engagement platform that enables you to sell your services and offer customer support on popular messaging channels.
3. [ClickDesk](https://www.capterra.ae/software/125631/clickdesk) — 3.4/5 (21 reviews) — Web-based solution that provides live chat through help desk, social media integration, mobile access, reporting and more.
4. [ky2help](https://www.capterra.ae/software/196043/ky2help) — 4.3/5 (21 reviews) — ky2help® in combination with the personal 360 degree service by the manufacturer, that's unique\!
5. [Dixa](https://www.capterra.ae/software/159488/dixa) — 4.3/5 (20 reviews) — Dixa is a help desk that offers a simple yet powerful customer support experience on email, chat, social \& phone-all from your browser.
6. [Officetree](https://www.capterra.ae/software/191795/officetree) — 4.3/5 (20 reviews) — Cloud-based suite of integrated applications that enables businesses with CRM, invoicing, help desk, accounting, and more.
7. [Hipporello Service Desk for Trello](https://www.capterra.ae/software/1010843/hipporello) — 4.8/5 (20 reviews) — An easy-to-use and affordable help desk solution, designed to transform the way you manage customer inquiries and support requests.
8. [Sagicc](https://www.capterra.ae/software/217309/sagicc) — 4.4/5 (19 reviews) — Sagicc is the omnichannel CX platform that helps companies with the challenge of delivering great service to large crowds of customers.
9. [ServoDesk](https://www.capterra.ae/software/196664/servodesk) — 4.9/5 (18 reviews) — Improve issue resolution times and colleague performance by adopting the latest AI technology and best practice in service delivery.
10. [ChannelReply](https://www.capterra.ae/software/1024344/channelreply) — 4.9/5 (18 reviews) — Support app that links eBay, Amazon, Shopify, Walmart \& more to helpdesks like Zendesk, Gorgias, Freshdesk and Zoho Desk.
11. [Vorex](https://www.capterra.ae/software/129013/vorex-business-management) — 3.8/5 (17 reviews) — Vorex automates the entire lifecycle of each employee; talent and skills management, performance, succession planning, and time entry.
12. [Next4biz CSM](https://www.capterra.ae/software/134078/mi4biz) — 4.7/5 (17 reviews) — Non-code, process-based, an end to end help desk solution with escalation, automated workflows and advanced reporting capabilities.
13. [Genuity IT Admin Suite](https://www.capterra.ae/software/189667/genuity-it-admin-suite) — 4.6/5 (17 reviews) — Genuity¿s helpdesk simplifies your workflow. Quick and easy request handling. Collect, collaborate and review team performance.
14. [MyAlice](https://www.capterra.ae/software/1024299/myalice) — 4.7/5 (17 reviews) — All-in-one Conversational Commerce Platform that empowers e-commerces to sell more.
15. [Infradesk](https://www.capterra.ae/software/1046490/infradesk) — 5.0/5 (17 reviews) — Do you want to open tickets, manage workflows, control assets and obtain metrics with just one online tool? Use Infradesk.
16. [Novo Solutions](https://www.capterra.ae/software/121230/municipal-asset-management-software) — 4.3/5 (16 reviews) — Simplify your Work with this easy to use and highly flexible web and mobile Asset, Work Order and Customer Service solution.
17. [Help Sumo](https://www.capterra.ae/software/135091/help-sumo) — 5.0/5 (15 reviews) — A complete online help desk solution for providing professional support to your products or services
18. [Keeping.com](https://www.capterra.ae/software/139940/keeping-com) — 4.8/5 (15 reviews) — Keeping is the easiest way to share an inbox in Gmail.
19. [Poka](https://www.capterra.ae/software/159654/poka) — 4.7/5 (15 reviews) — Cloud-based performance support solution that helps manufacturers manage skills, communication and knowledge via training \& dashboard.
20. [Virima](https://www.capterra.ae/software/178220/virima) — 4.6/5 (15 reviews) — Virima provides enterprises with a visual CMDB, hybrid discovery, ViVID Service Mapping, and work from anywhere IT Asset Management.
21. [Watermelon](https://www.capterra.ae/software/184195/watermelon) — 4.6/5 (15 reviews) — AI Agents that automate customer conversations, hand over to humans when needed, and work seamlessly with your existing tools.
22. [Tiflux](https://www.capterra.ae/software/200798/tiflux) — 4.9/5 (15 reviews) — A ticket management and RMM solution helps in productivity and control of IT assets for service providers and internal
23. [Remedyforce](https://www.capterra.ae/software/110648/bmc-remedyforce-service-desk) — 4.3/5 (15 reviews) — Gives you out-of-the-box processes for incident management, self service, and inventory tracking for your help desk.
24. [EV Service Manager](https://www.capterra.ae/software/124331/easyvista) — 3.4/5 (14 reviews) — EV Service Manager is no code and highly configurable to support the most complex ITIL requirements with simplicity and agility.
25. [C2](https://www.capterra.ae/software/135915/c2-atom) — 4.3/5 (14 reviews) — Transform your support services and IT management with a fully integrated ITSM platform that can be configured to your needs.

-----

Page: 7 / 16\
Prev: [Previous page](https://www.capterra.ae/directory/30008/help-desk/software?page=6)\
Next: [Next page](https://www.capterra.ae/directory/30008/help-desk/software?page=8)

## Related Categories

- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)
- [IT Service Software](https://www.capterra.ae/directory/30672/it-service/software)
- [Service Desk Software](https://www.capterra.ae/directory/31027/service-desk/software)
- [Knowledge Base Software](https://www.capterra.ae/directory/32454/knowledge-base/software)
- [IT Service Management (ITSM) Software](https://www.capterra.ae/directory/30676/itsm/software)

## Links

- [View on Capterra](https://www.capterra.ae/directory/30008/help-desk/software)
- [All Categories](https://www.capterra.ae/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra UAE helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.ae","url":"https://www.capterra.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ae/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":null,"url":"https://www.capterra.ae/","@id":"https://www.capterra.ae/#website","@type":"WebSite","publisher":{"@id":"https://www.capterra.ae/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.ae/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Help Desk & Ticketing Software","description":"Page 7 - Compare the top Help Desk & Ticketing Software software and providers in the Emirates. Our free interactive tool makes software selection fast and easy. Filter by price, feature or user rating.","url":"https://www.capterra.ae/directory/30008/help-desk/software?page=7","about":{"@id":"https://www.capterra.ae/directory/30008/help-desk/software?page=7#itemlist"},"breadcrumb":{"@id":"https://www.capterra.ae/directory/30008/help-desk/software?page=7#breadcrumblist"},"@id":"https://www.capterra.ae/directory/30008/help-desk/software?page=7#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ae/#website"},"inLanguage":"en-AE","mainEntity":{"@id":"https://www.capterra.ae/directory/30008/help-desk/software?page=7#itemlist"},"publisher":{"@id":"https://www.capterra.ae/#organization"}},{"@id":"https://www.capterra.ae/directory/30008/help-desk/software?page=7#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk & Ticketing Software","position":2,"item":"https://www.capterra.ae/directory/30008/help-desk/software","@type":"ListItem"},{"name":"Page 7","position":3,"item":"https://www.capterra.ae/directory/30008/help-desk/software?page=7","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Page 7 - Help Desk &amp; Ticketing Software - Prices &amp; Reviews - Capterra United Arab Emirates 2026","@context":"https://schema.org","@id":"https://www.capterra.ae/directory/30008/help-desk/software?page=7#itemlist","@type":"ItemList","itemListElement":[{"name":"Rankmi","position":1,"description":"The #1 360º software in automation for Human Capital management in Latin America, which offers the most complete, robust and secure all-in-one platform on the continent.\n\nIt has developed solutions that cover each of the stages of the employee life cycle, from recruiting and hiring, organizational development, training, talent management, benefits and people management, among many processes that are key in companies. companies. It has a world-class expert support service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/207d6cb3-ef84-4661-b851-09e2fde64896.png","url":"https://www.capterra.ae/software/196374/ninebox","@type":"ListItem"},{"name":"eBanqo","position":2,"description":"eBanqo is a customer engagement platform that:\n\n- Gives businesses an AI chatbot that responds to inquiries 24/7\n- Offers multichannel live chat that aggregates chats from the web, social and messaging apps in one dashboard\n- Provides automation to enable customers to onboard, purchase goods/services and resolve support issues from popular messaging apps and channels without speaking to a support rep.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d9d78d5-7d07-49d2-845c-e32fc58d0e5c.png","url":"https://www.capterra.ae/software/1015991/ebanqo","@type":"ListItem"},{"name":"ClickDesk","position":3,"description":"Web-based solution that provides live chat through help desk, social media integration, mobile access, reporting and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7701f6d1-13f4-4dbe-89cc-58789c8cadc6.png","url":"https://www.capterra.ae/software/125631/clickdesk","@type":"ListItem"},{"name":"ky2help","position":4,"description":"ky2help is an intuitive all-in-one software for IT & Enterprise Service Management. The standard software is Serview certified and offers ITIL processes out-of-the-box. In addition, ky2help has the simplicity and flexibility it needs to deliver processes to all business units in the shortest possible time. ky2help is arbitrarily scalable and very easy to integrate into your system landscape. You benefit from a short implementation time and low maintenance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3b3a562d-33fe-4b0a-84c5-41f0a6386cd3.png","url":"https://www.capterra.ae/software/196043/ky2help","@type":"ListItem"},{"name":"Dixa","position":5,"description":"Dixa is a help desk that offers user a better and smarter way to work by unifying email, chat, phone and messaging apps all in one platform. Designed for customer facing teams, Dixa automates repetitive, manual tasks so agents can focus on the customer - not the software. Get real-time performance stats, advanced routing across channels, unique conversation ID numbers, quick responses, automations, callback and more. Schedule a demo to see how Dixa can enhance your agent and customer experience!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/90bc4b4d-9d75-4755-9ec1-0292188b375b.png","url":"https://www.capterra.ae/software/159488/dixa","@type":"ListItem"},{"name":"Officetree","position":6,"description":"Cloud-based suite of integrated applications that enables businesses with CRM, invoicing, help desk, accounting, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ecc3f3f-610a-46aa-a447-c64d53a6669c.png","url":"https://www.capterra.ae/software/191795/officetree","@type":"ListItem"},{"name":"Hipporello Service Desk for Trello","position":7,"description":"An easy-to-use and affordable help desk solution, designed to transform the way you manage customer inquiries and support requests using forms and email. The software natively integrates with Trello allowing you to handle customer issues collaboratively and ensure exceptional service delivery.\n\nTicket Management: Seamlessly create, track, and prioritize support tickets for timely resolution.\n\nKnowledge Base: Empower customers with a centralized repository of FAQs, guides, and troubleshooting resources.\n\nAutomation: Streamline workflows and automate repetitive tasks to enhance efficiency.\n\nAnalytics and Reporting: Gain valuable insights into support performance and customer satisfaction metrics.\n\nCustomization: Tailor the desk to your unique requirements with customizable forms and branding options.\n\nExperience unparalleled customer support with our software. Start resolving issues faster and building stronger customer relations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c1985824-5fce-4c20-ad5f-80eb0db2241b.png","url":"https://www.capterra.ae/software/1010843/hipporello","@type":"ListItem"},{"name":"Sagicc","position":8,"description":"Sagicc is the omnichannel CX software that helps companies with the challenge of serving multitudes of customers well and in a timely manner.\n\nHow do we do it?\n\n1. Omnichannel\nTake control of all communication channels in a single interface (phone calls, emails, SMS, Facebook, Twitter, Instagram, Telegram, WhatsApp, chats on websites and mobile apps, forms and video calls).\n\n2. Automations with AI\nImplement our chatbots and voicebots with artificial intelligence to complement your service process and generate automated experiences through multiple channels (Sagicc Bot Builder, Business Rules, Bulk messaging and Customer Segmentation).\nEasy integration with your company’s CRM, ERP, and other information systems.\n\n3. Supervision and data analysis\nSupervise your team in real time and you will also have a dashboard with statistics on the work and performance of each user.\nOur cloud platform collects data and measurements that allow companies to constantly improve their management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fe0bc56d-c669-4a6c-aeac-99e344f72a82.png","url":"https://www.capterra.ae/software/217309/sagicc","@type":"ListItem"},{"name":"ServoDesk","position":9,"description":"Improve service performance with ServoDesk. By adopting the latest web technologies including AI ServoDesk is designed to enable service departments to prioritise and resolve issues speedily in line with Resolution targets (sla's) .  Ease of Use and Automations are at the heart of ServoDesk, from code less workflows to Ai powered knowledge management and self help.\n\nOne of the best things about ServoDesk is how it delivers true Enterprise Service Management by enabling different departments to adopt best practice in service delivery. Whether it's IT, Facilities, HR, or any other department, they can all use the same platform and configured  the system to meet the individual departments needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ef37a9c5-450e-4ff6-a651-5701e6c37e7b.png","url":"https://www.capterra.ae/software/196664/servodesk","@type":"ListItem"},{"name":"ChannelReply","position":10,"description":"ChannelReply makes it easy for ecommerce sellers to harness the power of their favorite helpdesk. Connect your support software to marketplaces like Amazon, eBay, Walmart, Shopify and Back Market. View critical buyer and order data alongside customer messages. Send replies and automate responses without breaking strict marketplace rules. Process refunds, request reviews, and more. Supports Zendesk, Freshdesk, Gorgias, Help Scout, Re:amaze and Zoho Desk. Get set up in minutes. Free 14-day trial.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ac03e367-c6c1-4807-974d-eedc31bdbff0.png","url":"https://www.capterra.ae/software/1024344/channelreply","@type":"ListItem"},{"name":"Vorex","position":11,"description":"Vorex Business Management is the most comprehensive cloud-based solution in the market- natively integrating Project Management, Time/Expense Tracking, CRM, Invoicing, and HR in a single solution that is very easy to learn and use.\n\nYou decide if you want a single, some, or all of the modules mentioned above. You get the solutions your business needs today, knowing it can expand as your business grows.\n\nTry our zero obligation 14 day Free Trial","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fb5d0cd4-568a-493a-a84e-fdca34709b1d.png","url":"https://www.capterra.ae/software/129013/vorex-business-management","@type":"ListItem"},{"name":"Next4biz CSM","position":12,"description":"Next4biz CSM is an easy to use ticketing solution with workflows and process management features.\n \nYou can design separate workflows for different types of tickets. The corresponding workflow will be initiated depending on the ticket category, priority or any other attribute. Service levels and escalation hierarchies can also be defined.\n \nNext4biz has no-code design editors and customization tools. Users can design and change even interfaces and workflows without writing any line of code.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6edf2432-4705-4ad7-8294-1e26ce013a06.png","url":"https://www.capterra.ae/software/134078/mi4biz","@type":"ListItem"},{"name":"Genuity IT Admin Suite","position":13,"description":"Genuity's tools help IT leaders navigate the IT market with our full IT platform: Genuity¿s helpdesk simplifies your workflow.\nQuick and easy request handling, Genuity Help Desk makes it easy to manage tickets and respond to requests. Our collaboration tools and UI are designed to reduce time spent handling tickets all in one place. Nix the clutter of features you don¿t need and do it all from one platform. No headaches, no hassle, no sweat. Ticket closed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c72b8fb7-b5bc-453f-a536-31854b302cde.png","url":"https://www.capterra.ae/software/189667/genuity-it-admin-suite","@type":"ListItem"},{"name":"MyAlice","position":14,"description":"All-in-one Conversational Commerce Platform that empowers e-commerces to sell more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b303d6bf-b86b-45f5-8a41-d40098b8b326.jpeg","url":"https://www.capterra.ae/software/1024299/myalice","@type":"ListItem"},{"name":"Infradesk","position":15,"description":"Infradesk is a service management, internal management and user support tool. In the SaaS model, it does not require installation or configuration. In addition to facilitating the opening of calls, at Infradesk you will find complete solutions in asset management, task management, projects, budgets, contracts, cost center, chat, among others. Infradesk provides reports and metrics that help companies identify patterns of problems and opportunities for improvement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a6925a3b-7ae9-4196-b240-9a0c3efdd3e6.jpeg","url":"https://www.capterra.ae/software/1046490/infradesk","@type":"ListItem"},{"name":"Novo Solutions","position":16,"description":"Simplify your Work with this easy to use and highly flexible cloud based, web and mobile Asset, Work Order and Customer Service solution.  Auto route Requests submitted via email, web portal or mobile app to the appropriate department.  Create powerful reports and dashboards.  Easily customized to your needs with Custom Fields, Forms, Record Lists, Email Templates, Work Flows and Permissions.  Web Portal available for customers and employees.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7d5524ab-7e6e-4eaf-920b-58ab83960b7c.jpeg","url":"https://www.capterra.ae/software/121230/municipal-asset-management-software","@type":"ListItem"},{"name":"Help Sumo","position":17,"description":"Helpsumo is a hosted online help desk solution specially designed for providing customer support solutions via Ticket System, Email, Social Media, Live Chat & Self-Help Knowledge Base solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9c7a5680-e063-4638-bf08-493513c7b607.png","url":"https://www.capterra.ae/software/135091/help-sumo","@type":"ListItem"},{"name":"Keeping.com","position":18,"description":"Keeping transforms your Gmail inbox into a help desk, so you can manage customer support emails right from your inbox.\n\nAssign customer support requests to teammates, leave private notes, and set status - all right from inside Gmail.\n\nKeeping is for teams that do more than just customer support. Connect your shared inbox to Keeping (e.g. support@, help@, it@) and start collaborating right inside Gmail.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cb3cb24b-1d99-41c0-b8ea-82ba5df42702.png","url":"https://www.capterra.ae/software/139940/keeping-com","@type":"ListItem"},{"name":"Poka","position":19,"description":"Poka is a cloud-based manufacturing solution designed to help manufacturing businesses drive performance by empowering frontline workers with the knowledge and tools they need to do their jobs efficiently and effectively. It offers a worker performance application, which combines digital content, communication, collaboration, and skills management capabilities into a single integrated platform, enabling workers to learn, solve problems, and share knowledge in real-time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/576254c4-d886-4152-9868-e39af61241b4.png","url":"https://www.capterra.ae/software/159654/poka","@type":"ListItem"},{"name":"Virima","position":20,"description":"Virima SaaS reduces the cost and complexities of managing enterprise IT systems and assets dispersed amongst on-premise, cloud, and remote workers. Virima discovers and inventories hardware and software assets, automatically monitors each for configuration changes and leverages machine learning to identify asset relationships and their role in supporting mission-critical business services. These dynamic relationships and dependencies are brilliantly mapped within Virima's Visual Impact Display.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40617d48-f54a-4475-ae67-ef6cef9e6c9a.png","url":"https://www.capterra.ae/software/178220/virima","@type":"ListItem"},{"name":"Watermelon","position":21,"description":"Watermelon helps customer-facing teams automate and scale conversations using AI Agents, without losing control or personal touch.\nAI Agents handle repetitive questions, guide users, and take actions based on trusted sources such as websites, documents, and internal knowledge. When needed, conversations are seamlessly handed over to human agents, including full context and history.\n\nTeams work from a shared inbox where AI and human conversations come together in one place. Built-in analytics provide insight into performance, resolution rates, and conversation outcomes. With native integrations, Watermelon connects easily to existing tools and systems, enabling smooth workflows and data exchange.\n\nWatermelon is designed for teams that want practical AI: fast to set up, transparent in behavior, and flexible enough to fit real customer processes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e06d55c0-6882-4918-8e41-aba91cf505a7.png","url":"https://www.capterra.ae/software/184195/watermelon","@type":"ListItem"},{"name":"Tiflux","position":22,"description":"A ticket management, team management, contract management, and remote management, monitoring solution that help in productivity and control of IT assets for service providers, software houses and internal IT Departments.\nSet your own brand, color and url at our white label plan to give more confidence to your customers.\nSome off tools are Remote Access, Password Safe, Monitoring, chat, app mobile and other","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7fbba67f-d77e-4b76-a2cc-39dda7936bac.png","url":"https://www.capterra.ae/software/200798/tiflux","@type":"ListItem"},{"name":"Remedyforce","position":23,"description":"Remedyforce is everything you need in an IT help desk, without the hassle of hardware.  With IT service management best practices built right in, Remedyforce automates your service desk processes. Build and manage your help desk with the experience of thousands of customers and without the pain of programming custom scripts. We built Remedyforce on Force.com, the industry's leading platform for SaaS applications (trusted by more than 92,000 organizations today).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e79f467c-92b6-4657-82ff-7da88851661e.jpeg","url":"https://www.capterra.ae/software/110648/bmc-remedyforce-service-desk","@type":"ListItem"},{"name":"EV Service Manager","position":24,"description":"ITSM software designed to make IT easy. This is the \"loyal to IT\" software delivering top-notch service that's easy to work with and easy to use. EasyVista focuses on three areas: Avoiding productivity loss (by preventing future incidents from occurring), enabling business outcomes (by accelerating incident resolution), and cost efficiency (offering best-in-class TCO, improving sustainability in IT, and increasing tech pace of adoption).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/35f1b28f-e68f-4794-baba-19da5f3950d2.png","url":"https://www.capterra.ae/software/124331/easyvista","@type":"ListItem"},{"name":"C2","position":25,"description":"C2 ITSM is an integrated software for IT service management. Intuitive, it is designed for companies looking to provide quality support services. It is also an ITIL certified service center designed to improve your operational efficiency and automate all your incident, problem, and request management processes. Provide the best possible user experience with C2 ITSM, an unrivaled, fully automated, bespoke ITSM platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a8eaa9b7-1047-4993-8448-7c48563f05a9.png","url":"https://www.capterra.ae/software/135915/c2-atom","@type":"ListItem"}],"numberOfItems":25}
</script>