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description: Page 14 - Compare the top Help Desk & Ticketing Software software and providers in the Emirates. Our free interactive tool makes software selection fast and easy. Filter by price, feature or user rating.
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title: Page 14 - Help Desk & Ticketing Software - Prices & Reviews - Capterra United Arab Emirates 2026
---

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# Help Desk & Ticketing Software

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> Help Desk software enables organizations to respond more efficiently to users, answering technical and functional questions by providing improved methodologies for ticket tracking, IT management, and customer service support. Integrating these elements improves the ability of customer service departments to provide fast and effective support to employees, end users, and customers. This facilitates the flow of new information from users, contributing to an organization's existing knowledge base.

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## Products

1. [ThinkOwl](https://www.capterra.ae/software/174516/thinkowl) (0 reviews) — Omnichannel customer service software suite fully powered by artificial intelligence (AI).
2. [Thulium](https://www.capterra.ae/software/177330/thulium) (0 reviews) — AI-powered omnichannel contact center. VoIP, tickets \& CRM in one tool. Streamline CX with automation, real-time analytics \& API.
3. [Uniphore](https://www.capterra.ae/software/180755/uniphore) (0 reviews) — Uniphore is one of the largest B2B AI-native companies – decades-proven, built-for-scale, and designed for the Enterprise.
4. [SympoQ](https://www.capterra.ae/software/181195/sympoq) (0 reviews) — AI-powered help desk software built to automate customer service and support activities across multiple inbound channels.
5. [IssueCentre](https://www.capterra.ae/software/186850/issuecentre) (0 reviews) — Help desk tool that enables responsive customer service through access management, ticket reminders, knowledge base and more.
6. [Landpark Helpdesk](https://www.capterra.ae/software/186852/landpark-helpdesk) (0 reviews) — Help desk solution that enables customer response through knowledge base management, ticketing, email templates and more.
7. [Enchant](https://www.capterra.ae/software/186881/enchant) (0 reviews) — Help desk solution that enables customer response through phone calls, email integration, client history, tickets tracking and more.
8. [CommBox](https://www.capterra.ae/software/194615/commbox-platform) (0 reviews) — All-in-one customer support \& messaging platform. CommBox designed to create an effective dialogue between you and your customers.
9. [T-HelpDesk](https://www.capterra.ae/software/195503/teranet-help-desk) (0 reviews) — ServiceDesk, HelpDesk, IT Ticketing and Asset Management software. Supports multichannel services, SLA, KB, multirole, alerts and more.
10. [TickX](https://www.capterra.ae/software/199284/tickx) (0 reviews) — TickX is a ticket and help desk system based on Microsoft SharePoint.
11. [VisionReply](https://www.capterra.ae/software/199323/visionreply) (0 reviews) — Track, prioritize and solve your customer's support tickets fast and effective with no duplication of work.
12. [Barista](https://www.capterra.ae/software/202592/barista) (0 reviews) — Espressive Barista automates help desks with AI, improving productivity while saving time and money.
13. [Serviceware Processes](https://www.capterra.ae/software/204937/serviceware-processes) (0 reviews) — Serviceware Processes is a flexible, AI-driven ITSM engine for IT Service and Enterprise Service Management
14. [CallVU](https://www.capterra.ae/software/207620/callvu-digital-call-experience) (0 reviews) — The complete digital call experience, allowing call agents to engage customers with on-call collaboration, esign, cobrowse, \& IVR.
15. [Jack Project](https://www.capterra.ae/software/208448/jack-project) (0 reviews) — The All-in-One Solution for Knowledge, Tasks, Projects, and Documents\!
16. [Ellevo Next](https://www.capterra.ae/software/209521/ellevo-next) (0 reviews) — The fastest growing B2B ticketing and customer service SaaS in Latam
17. [Invarosoft](https://www.capterra.ae/software/214402/invarosoft-cx-platform) (0 reviews) — The Invarosoft® ITSM CX Platform front-ends your ITSM tool to help your IT Team or MSP modernize the end user experience of IT Support.
18. [Deskoala](https://www.capterra.ae/software/216587/deskoala) (0 reviews) — Deskoala is a help desk and ticketing software to manage all customer assistance requests coming from different channels.
19. [INEXSO ERM](https://www.capterra.ae/software/217991/inexso-erm) (0 reviews) — Enterprise response management system to help organizations monitor email etc, assign to agents and manage personalized responses.
20. [Rootnet](https://www.capterra.ae/software/218983/rootnet) (0 reviews) — Rootnet Suite is a platform of business solutions that enhances simplicity and productivity for collaborators enterprise-wide.
21. [GoDesk](https://www.capterra.ae/software/220190/godesk) (0 reviews) — Give your customers the answers they want; quicker than ever before with GoDesk. The ideal email support tool for startups and SMEs.
22. [Ecaldima](https://www.capterra.ae/software/1012025/ecaldima) (0 reviews) — Unified ITSM \& BPM platform to streamline workflows, automate tasks, and enhance service across all departments.
23. [DeskXpand](https://www.capterra.ae/software/1015053/deskxpand) (0 reviews) — DeskXpand is a ready-to-integrate, collaborative customer support softwar It has adaptable features like ticket automation, omnichannel
24. [MetaCaseDesk](https://www.capterra.ae/software/1008084/metacasedesk) (0 reviews) — MetaCaseDesk is an advanced help desk, ticketing tool and case management software.
25. [Resolve](https://www.capterra.ae/software/1018634/resolve) (0 reviews) — Resolve powers the future of autonomous IT with AI-driven observability, virtual agents, automation, and orchestration.

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## Related Categories

- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)
- [IT Service Software](https://www.capterra.ae/directory/30672/it-service/software)
- [Service Desk Software](https://www.capterra.ae/directory/31027/service-desk/software)
- [Knowledge Base Software](https://www.capterra.ae/directory/32454/knowledge-base/software)
- [IT Service Management (ITSM) Software](https://www.capterra.ae/directory/30676/itsm/software)

## Links

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-----

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Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.\nThe ideal email support tool for startups and SMEs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/403b9cd6-cf7d-48c8-b5c5-2ce82ce7096d.png","url":"https://www.capterra.ae/software/220190/godesk","@type":"ListItem"},{"name":"Ecaldima","position":22,"description":"Ecaldima is a powerful and flexible platform combining IT Service Management (ITSM) and Business Process Management (BPM) to support both IT and non-IT departments. Designed to improve service delivery, Ecaldima offers customizable workflows, automated ticketing, asset tracking, SLA monitoring, and real-time dashboards. Its user-friendly interface and robust integration capabilities make it ideal for cross-functional teams seeking to streamline operations, ensure compliance, and boost efficiency. 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Support User and Customer portal.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8877790e-cfc4-4552-a3c6-08c9fe3eeb03.png","url":"https://www.capterra.ae/software/1008084/metacasedesk","@type":"ListItem"},{"name":"Resolve","position":25,"description":"Resolve is a unified AI platform that combines observability, virtual agents, no-code workflow creation, and enterprise orchestration to transform IT operations. It ingests signals from across your environment, correlates data, and triggers automated responses to resolve issues before they impact users. Virtual agents like RITA handle high-volume service desk requests in real time, while Jarvis enables teams to build workflows using natural language. With scalable orchestration, intelligent automation, 5,000+ prebuilt workflows and native integrations, Resolve helps IT teams reduce ticket volume, accelerate resolution, and improve service delivery without adding operational overhead.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4f7feca0-344b-4279-a7d3-f7ba1dbb8d0f.png","url":"https://www.capterra.ae/software/1018634/resolve","@type":"ListItem"}],"numberOfItems":25}
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