---
description: Page 11 - Compare the top Help Desk & Ticketing Software software and providers in the Emirates. Our free interactive tool makes software selection fast and easy. Filter by price, feature or user rating.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Page 11 - Help Desk & Ticketing Software - Prices & Reviews - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](https://www.capterra.ae/directory/30008/help-desk/software) > [Page 11](https://www.capterra.ae/directory/30008/help-desk/software?page=11)

# Help Desk & Ticketing Software

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> Help Desk software enables organizations to respond more efficiently to users, answering technical and functional questions by providing improved methodologies for ticket tracking, IT management, and customer service support. Integrating these elements improves the ability of customer service departments to provide fast and effective support to employees, end users, and customers. This facilitates the flow of new information from users, contributing to an organization's existing knowledge base.

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## Products

1. [Nixxis Contact Suite](https://www.capterra.ae/software/131585/nixxis-contact-suite) — 4.3/5 (3 reviews) — Nixxis enables seamless inbound \& outbound interaction while providing real time statistics to boost agents productivity.
2. [AppBase DCM & BPM Platform](https://www.capterra.ae/software/141073/appbase-dcm-bpm-platform) — 5.0/5 (3 reviews) — Eccentex delivers Dynamic Case Management and Business Process Automation that leverage the power of Generative AI.
3. [Gnatta](https://www.capterra.ae/software/144153/gnatta) — 4.7/5 (3 reviews) — Gnatta provides CCaaS solutions to some of the world’s biggest brands, making their call centres more efficient, and more effective.
4. [EvantoDesk](https://www.capterra.ae/software/157819/evantodesk) — 5.0/5 (3 reviews) — Simple help desk software designed specifically for SMEs; in many ways as powerful as enterprise software but without the complexities.
5. [SutiDesk](https://www.capterra.ae/software/162137/sutidesk) — 4.7/5 (3 reviews) — Powerful Online Help Desk Software that helps customer support agents to effectively manage service requests.
6. [Awesome Support](https://www.capterra.ae/software/182090/awesome-support) — 3.7/5 (3 reviews) — Support and helpdesk plugin for WordPress that helps businesses with automatic agent assignment, time tracking, and custom fields.
7. [GetHelp](https://www.capterra.ae/software/199603/gethelp) — 4.7/5 (3 reviews) — Manage help desk tickets with efficiency and ease in an integrated cloud-based platform.
8. [Request Tracker](https://www.capterra.ae/software/210595/request-tracker) — 4.3/5 (3 reviews) — Request Tracker is the open, customizable ticketing system for teams who want control and simplicity without vendor lock-in.
9. [Daktela](https://www.capterra.ae/software/1012554/daktela) — 4.3/5 (3 reviews) — Daktela contact centre is a cloud-based solution for call centres with native support for all channels in one application.
10. [Support.cc](https://www.capterra.ae/software/1016244/supportcc) — 5.0/5 (3 reviews) — Support.cc by 500apps is a Help Desk Software which offers email ticketing, phone calls and task management and 50 apps for $14.99
11. [Salesforce Desk](https://www.capterra.ae/software/1027365/salesforce-desk) — 4.0/5 (3 reviews) — Help desk software that helps small businesses connect with customers and offer support across multiple channels.
12. [ClientZen](https://www.capterra.ae/software/1036515/clientzen) — 5.0/5 (3 reviews) — ClientZen automates feedback analysis and gives you accurate insights, instant answers with Mantra AI and real-time monitoring.
13. [Bonder](https://www.capterra.ae/software/1038585/bonder) — 5.0/5 (3 reviews) — Bonder is a web-based after-sales/customer support solution that helps your customers, partners and employees at the product.
14. [HaloCRM](https://www.capterra.ae/software/1041683/halocrm) — 5.0/5 (3 reviews) — HaloCRM is a cloud-based help desk solution for businesses of all sizes.
15. [Infraon ITSM](https://www.capterra.ae/software/1049786/infraon-itsm) — 5.0/5 (3 reviews) — The ultimate AI-powered IT service management solution for seamless collaboration, efficiency, and unified support.
16. [NITRO Help Desk](https://www.capterra.ae/software/74324/help-desk-for-sharepoint) — 5.0/5 (2 reviews) — Simple, efficient automated help desk, customer support and trouble ticket system based on Microsoft Office 365, Teams, and SharePoint.
17. [ServiceTonic](https://www.capterra.ae/software/112516/servicetonic) — 4.5/5 (2 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
18. [VIZOR IT Asset Management](https://www.capterra.ae/software/112390/vizor-helpdesk-it-assets) — 4.5/5 (2 reviews) — Help Desk ticketing solution for businesses needing a best practice Help Desk with integrated IT Asset Management. Try Now.
19. [Ticksy](https://www.capterra.ae/software/133578/ticksy) — 5.0/5 (2 reviews) — Help desk solution that helps businesses raise tickets for customer support, track client interaction, verify purchases, and more.
20. [House-on-the-Hill](https://www.capterra.ae/software/38289/supportdesk) — 3.5/5 (2 reviews) — SaaS service desk software for ticket logging, tracking, reporting. Enterprise solutions for multiple business areas.
21. [Richdesk](https://www.capterra.ae/software/144317/richmond-servicedesk) — 4.5/5 (2 reviews) — Web-based service desk with customer service portal designed for internal ITSM and external customer support.
22. [Pandora ITSM](https://www.capterra.ae/software/152589/integria-ims) — 4.5/5 (2 reviews) — Powerful and flexible HelpDesk specifically designed for support and customer service teams, aligned with ITIL processes.
23. [HelpdeskEddy](https://www.capterra.ae/software/150507/helpdeskeddy) — 5.0/5 (2 reviews) — An efficient web-based system of customer service with live chat and mobile integration included in all versions.
24. [Business Manager 365](https://www.capterra.ae/software/154727/business-manager-365) — 5.0/5 (2 reviews) — Fully integrated helpdesk support solution for managing a technology business better, and increasing customer support \& satisfaction.
25. [SteadyPoint Helpdesk](https://www.capterra.ae/software/180106/steadypoint-office-365-help-desk) — 4.5/5 (2 reviews) — Helpdesk is an ITIL \& HIPAA-compliant SharePoint Add-in for ticket management, automation, SLA tracking, reporting, and self-service.

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## Related Categories

- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)
- [IT Service Software](https://www.capterra.ae/directory/30672/it-service/software)
- [Service Desk Software](https://www.capterra.ae/directory/31027/service-desk/software)
- [Knowledge Base Software](https://www.capterra.ae/directory/32454/knowledge-base/software)
- [IT Service Management (ITSM) Software](https://www.capterra.ae/directory/30676/itsm/software)

## Links

- [View on Capterra](https://www.capterra.ae/directory/30008/help-desk/software)
- [All Categories](https://www.capterra.ae/directory)

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