---
description: Discover and compare Call Center Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Call Center Software for Windows - Price comparison & Reviews - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Call Center Software for Windows](https://www.capterra.ae/directory/30007/call-center/software) > [Page 8](https://www.capterra.ae/directory/30007/call-center/software?page=8)

# Call Center Software

Canonical: https://www.capterra.ae/directory/30007/call-center/software

Page: 8 / 11\
Prev: [Previous page](https://www.capterra.ae/directory/30007/call-center/deployment-options/windows/software?page=7)\
Next: [Next page](https://www.capterra.ae/directory/30007/call-center/deployment-options/windows/software?page=9)

> Call Center software automates and standardizes the process of receiving and responding to customer phone calls.

-----

## Products

1. [ConneXio](https://www.capterra.ae/software/198603/telesero) — 5.0/5 (3 reviews) — Dialer/CRM/PBX/Workspace Configuration/HR and Employee portals.. 30% below what your paying now. GAURANTEED
2. [Daktela](https://www.capterra.ae/software/1012554/daktela) — 4.3/5 (3 reviews) — Daktela contact centre is a cloud-based solution for call centres with native support for all channels in one application.
3. [Bevatel](https://www.capterra.ae/software/1029122/bevatel) — 5.0/5 (3 reviews) — Bevatel is one of the best leading companies that provide the latest call center solutions and customer service in the Middle East
4. [Dextr](https://www.capterra.ae/software/1032468/dextr) — 5.0/5 (3 reviews) — Dextr is a contact center as a service (CCaaS) solution powered by Amazon Connect, that enhances call center while reducing costs.
5. [neXorce](https://www.capterra.ae/software/95939/nexorce) — 4.0/5 (2 reviews) — Call Center Real Time Reporting Software via software to drive devices to display real time KPI's to call center managers and agents.
6. [ServiceTonic](https://www.capterra.ae/software/112516/servicetonic) — 4.5/5 (2 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
7. [C-Zentrix](https://www.capterra.ae/software/143094/C-Zentrix) — 3.5/5 (2 reviews) — C-Zentrix is an advanced call center platform with AI tools, ACD, call recording, and mobile support for seamless customer service.
8. [Vivocha](https://www.capterra.ae/software/143056/vivocha) — 4.5/5 (2 reviews) — Vivocha.com, the Next Generation Customer Interaction platform: Video, Voice, Chat, and Collaboration tools
9. [CafeX Suite](https://www.capterra.ae/software/167318/live-assist-by-cafex) — 5.0/5 (2 reviews) — Proactively coach, monitor and interact with contact center agents live from any web browser during customer calls.
10. [Castel Contact Center](https://www.capterra.ae/software/175777/castel-call-center) — 4.5/5 (2 reviews) — Castel's call center solutions empower you with LIVE speech analytics driving real-time agent compliance and call center revenue.
11. [Hosted Contact Center](https://www.capterra.ae/software/187946/hosted-contact-center) — 5.0/5 (2 reviews) — Maximize productivity, streamline agent workflows with our data-driven, AI-powered omnichannel contact center platform.
12. [Intermedia Contact Center](https://www.capterra.ae/software/203140/intermedia-contact-center) — 4.0/5 (2 reviews) — Intermedia Contact Center makes it easy to hit your business goals by delivering exceptional customer experiences from wherever.
13. [Emmerre Dialer](https://www.capterra.ae/software/210977/emmerre-dialer) — 3.5/5 (2 reviews) — Software per call center
14. [tele-LOOK](https://www.capterra.ae/software/211107/tele-look) — 4.5/5 (2 reviews) — Instant live video support for service teams. Fix technical issues remotely. Basic version from €0.
15. [Audara](https://www.capterra.ae/software/219842/audara) — 5.0/5 (2 reviews) — AI-Powered Omnichannel Call Center Platform with SmartAgents, Copilot, QA automation, and OmniScan analytics.
16. [Mida Attendant Console Pro](https://www.capterra.ae/software/1012780/mida-attendant-console-pro) — 4.0/5 (2 reviews) — Say goodbye to stressed receptionists and frustrated customers. Deliver a superior customer experience with ease.
17. [Amtelco Contact Center Software](https://www.capterra.ae/software/91489/infinity) — 4.5/5 (2 reviews) — Call and contact center software built for hospitals, healthcare, answering services, and modern businesses.
18. [SYNTHESYS](https://www.capterra.ae/software/67570/synthesys) — 4.0/5 (1 reviews) — The comprehensive package that provides the management of an efficient, successful and effective call centre operation.
19. [MiaRec](https://www.capterra.ae/software/69539/miarec) — 5.0/5 (1 reviews) — MiaRec helps contact centers automate and scale quality management and compliance processes using voice analytics and Voice AI.
20. [Whisbi](https://www.capterra.ae/software/131994/whisbi) — 5.0/5 (1 reviews) — Whisbi is a global provider of a mobile-first conversational commerce platform designed to combine live video, chat, voice and chatbot
21. [InterDialog UCCS](https://www.capterra.ae/software/143587/interdialog-uccs) — 5.0/5 (1 reviews) — ID Cloud is an AI-powered contact center software platform unifying voice, email, chat, social media \& video into one single interface.
22. [Peopleware](https://www.capterra.ae/software/152457/Peopleware) — 5.0/5 (1 reviews) — Peopleware is a leading cloud-based workforce management (WFM) solution, designed to empower people to do outstanding work.
23. [Metaphor Contact Center](https://www.capterra.ae/software/154564/metaphor-contact-center) — 4.0/5 (1 reviews) — Metaphor Contact Center delivers remarkable omnichannel customer experiences across voice, email, text, social and web.
24. [CallScripter Synergy](https://www.capterra.ae/software/155475/callscripter) — 5.0/5 (1 reviews) — Awaken Scripting is a Web-based application allowing for the development of scripts and workflows to support any contact centre process
25. [Kloudtalk](https://www.capterra.ae/software/167275/kloudtalk) — 4.0/5 (1 reviews) — A robust cloud based Business Phone System that helps in streamlining business communication with customers and prospective clients.

-----

Page: 8 / 11\
Prev: [Previous page](https://www.capterra.ae/directory/30007/call-center/deployment-options/windows/software?page=7)\
Next: [Next page](https://www.capterra.ae/directory/30007/call-center/deployment-options/windows/software?page=9)

## Related Categories

- [Predictive Dialer Software](https://www.capterra.ae/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.ae/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.ae/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.ae/directory/30084/telephony/software)
- [Auto Dialer Software](https://www.capterra.ae/directory/30999/auto-dialer/software)

## Links

- [View on Capterra](https://www.capterra.ae/directory/30007/call-center/software)
- [All Categories](https://www.capterra.ae/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra UAE helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.ae","url":"https://www.capterra.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ae/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":null,"url":"https://www.capterra.ae/","@type":"WebSite","@id":"https://www.capterra.ae/#website","publisher":{"@id":"https://www.capterra.ae/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.ae/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Call Center Software","description":"Discover and compare Call Center Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.","url":"https://www.capterra.ae/directory/30007/call-center/deployment-options/windows/software?page=8","about":{"@id":"https://www.capterra.ae/directory/30007/call-center/deployment-options/windows/software?page=8#itemlist"},"breadcrumb":{"@id":"https://www.capterra.ae/directory/30007/call-center/deployment-options/windows/software?page=8#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ae/directory/30007/call-center/deployment-options/windows/software?page=8#webpage","mainEntity":{"@id":"https://www.capterra.ae/directory/30007/call-center/deployment-options/windows/software?page=8#itemlist"},"isPartOf":{"@id":"https://www.capterra.ae/#website"},"inLanguage":"en-AE","publisher":{"@id":"https://www.capterra.ae/#organization"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Center Software for Windows","position":2,"item":"https://www.capterra.ae/directory/30007/call-center/software","@type":"ListItem"},{"name":"Page 8","position":3,"item":"https://www.capterra.ae/directory/30007/call-center/software?page=8","@type":"ListItem"}],"@id":"https://www.capterra.ae/directory/30007/call-center/deployment-options/windows/software?page=8#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Call Center Software for Windows - Price comparison &amp; Reviews - Capterra United Arab Emirates 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"ConneXio","position":1,"description":"Saves THOUSANDS...  While everyone else advertises the best version of how and where to store customer information, we've saved the time and money - and we pass it on to you.   Your all-in-one universal technology solution for your workplace, companies from 1 to 100,000 employees can enjoy the same crystal clear call quality on our PBX/IVR builder, Drag and Drop deal stage work flow automations in our CRM, our employee portal for HR/Admins/Owners that includes onboarding, offboarding, training, hiring, vacations, time management and so much more....   30% less than you are paying now, GAURANTEEED.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f51f79b8-d3c9-464c-a76c-7a4d3e184017.png","url":"https://www.capterra.ae/software/198603/telesero","@type":"ListItem"},{"name":"Daktela","position":2,"description":"The best cloud-based contact centre software to help you provide superior customer care. Handle voice, email, web chat, SMS, and all communication via social media channels in one solution with extended features, like CRM, realtime, wallboards and much more. In developing our solutions, we have utilised the many years of experience gained from implementing hundreds of contact centres.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1c0b8bfb-82a1-4a8b-a397-ed2fec931ce4.png","url":"https://www.capterra.ae/software/1012554/daktela","@type":"ListItem"},{"name":"Bevatel","position":3,"description":"Get the best Call Center installation service from Bevatel and communicate with your customers for various customer service, technical support and sales purposes with many advantages and integrated professional features.\nThe best call center Installation Company in the Middle East\nBevatel provides the latest solutions and services of modern call centers for institutions and commercial activities that seek to develop the performance of sales departments and provide better service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6664227c-1dfa-4a18-9c48-7fbc52c16127.png","url":"https://www.capterra.ae/software/1029122/bevatel","@type":"ListItem"},{"name":"Dextr","position":4,"description":"Dextr is a contact center as a service (CCaaS) solution powered by Amazon Connect that combines a full-featured agent call control and supervisor interface with a rich library of cloud services at an extremely affordable pay-per-use price.  Unlike expensive and time-consuming custom development, Dextr deploys immediately, enhances the expanding capabilities of Amazon Connect, and costs a fraction of traditional solutions","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/edff0b86-b8ec-4220-8932-0b9b207f271c.png","url":"https://www.capterra.ae/software/1032468/dextr","@type":"ListItem"},{"name":"neXorce","position":5,"description":"Real Time reporting software for the call center.  Spectrums software captures real time and historical data from the ACD and creates reports that can be displayed on wallboards, desktops, dashboards, Web based reports, email and smartphones.  \n\nImprove agent performance and increase call center awareness with real time reporting for the agents.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/12aa9580-0983-4c10-b554-7ef520f49c0f.png","url":"https://www.capterra.ae/software/95939/nexorce","@type":"ListItem"},{"name":"ServiceTonic","position":6,"description":"ServiceTonic is a powerful and easy-to-manage solution for any company that needs to automate services without programming skills. ServiceTonic is a Spanish based company, founded in 2009 and rapidly enlarged its operations globally in more than 14 countries with strategic partners through all markets: Service Providers, finance, government, industry, consulting,etc. ServiceTonic brings IT Service Management, Customer Service and Enterprise Service Management to all range of customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/75a7443e-ad06-4957-908f-ff1740941a1f.png","url":"https://www.capterra.ae/software/112516/servicetonic","@type":"ListItem"},{"name":"C-Zentrix","position":7,"description":"C-Zentrix delivers an advanced call center platform that optimizes efficient telephone-based operations. The system  uses Automatic Call Distribution (ACD) along with skill-based routing, call recording, real-time dashboards  and quality monitoring to enable agents to provide quick and individualized service. Through AI-driven agent assist and  speech analytics features the platform enhances first-call resolution rates and decreases average handling time. The platform works for  both on-premise and cloud deployments as well as mobile use through CZ Mobile and maintains data security and  compliance standards across all regions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7f743f88-9f91-4c14-af7d-ed3e376f1054.png","url":"https://www.capterra.ae/software/143094/C-Zentrix","@type":"ListItem"},{"name":"Vivocha","position":8,"description":"Vivocha.com provides an online customer interaction platform that enables businesses to seamlessly communicate with prospects and customers directly on the website, mobile and messaging app, using any combination of VoIP, video, chat, callbacks and collaboration tools like assisted browsing and form and document sharing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/325bbc59-2bfc-406f-8aa2-aaa8e8f2daa0.png","url":"https://www.capterra.ae/software/143056/vivocha","@type":"ListItem"},{"name":"CafeX Suite","position":9,"description":"Software that makes it simple for companies to transform online customer engagement and mobile workforce collaboration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3f3f5027-d277-4bcf-95a1-7d5c53ded9f7.png","url":"https://www.capterra.ae/software/167318/live-assist-by-cafex","@type":"ListItem"},{"name":"Castel Contact Center","position":10,"description":"Castel Communications empowers your contact center with LIVE speech analytics technology that drives automated post-call review, agent compliance during a LIVE call, and superior customer engagement. Our comprehensive call center solution suite is built on LIVE listening technology that automates your QA/QM process via keyword spotting. This produces compounding efficiencies that increase agent compliance and contact center revenue.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d959b0a-4bff-436c-8044-85673910ceaf.png","url":"https://www.capterra.ae/software/175777/castel-call-center","@type":"ListItem"},{"name":"Hosted Contact Center","position":11,"description":"Cloud-Based Omnichannel Call Center Software\nUnify your call center's Inbound & Outbound communications across all channels.\n\nManage and monitor staff from anywhere (multiple locations, work-from-home). \n\nReal-time call center analytic dashboards & robust reporting\nCall recording with speech analytics included\n\nListen, whisper, or barge into any call with our advanced supervisor features \n\nOur auto dialer includes 5 unique dialing modes\nPower | Predictive | Progressive | Preview | Manual","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/701d44ea-49cb-450f-b35e-eee0b74b5584.png","url":"https://www.capterra.ae/software/187946/hosted-contact-center","@type":"ListItem"},{"name":"Intermedia Contact Center","position":12,"description":"Deliver the top quality experience your customers expect from wherever with Intermedia's Contact Center cloud solution. Intermedia makes it easy to provide quick, convenient, customer interactions using intelligent call routing, self-service tools, omnichannel support (phone, chat, SMS, e-mail), integrated employee collaboration, and much more. \n\nBest of all, Intermedia gives you the visibility you need with dashboards and reports wherever your team works.\n\nReach out today to learn more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b89612f-6037-45f7-a933-1f77085bc091.png","url":"https://www.capterra.ae/software/203140/intermedia-contact-center","@type":"ListItem"},{"name":"Emmerre Dialer","position":13,"description":"Software per call center semplice, potente, illimitato\nMigliora la produttività della tua azienda con una soluzione integrata. Ideale anche per lavorare in smart working. Campagne Robocall, IVR e tanto altro..","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d3e0ffc-170b-4869-876d-6ff77b121142.png","url":"https://www.capterra.ae/software/210977/emmerre-dialer","@type":"ListItem"},{"name":"tele-LOOK","position":14,"description":"tele-LOOK is a cloud-based software designed for efficient customer service, technical support, and maintenance. It enables companies to solve complex issues faster by connecting experts directly with customers or field technicians via video call—no app download or installation required.\n\nThe solution lowers entry barriers for visual remote support, offering a permanently free basic version and flexible license models that scale with your business.\n\nKey Features & Benefits:\n\nInteractive Troubleshooting: Use screensharing, whiteboard, screenshots, and annotation tools to visually guide users through technical drawings or fixes.\n\nSeamless Access: 100% browser-based connection via a simple SMS or email link.\n\nEfficiency: Reduces travel costs and increases first-time fix rates in field service and helpdesks.\n\nSecure & Ready: Ready to use out of the box and fully GDPR-compliant.\n\ntele-LOOK is the ideal solution for SMBs needing immediate, visual support without technical hurdles.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/53b337d6-929b-4b08-b7c4-314b4c748100.png","url":"https://www.capterra.ae/software/211107/tele-look","@type":"ListItem"},{"name":"Audara","position":15,"description":"Audara is an AI-powered cloud call center platform designed to unify customer communication and streamline operations. It connects voice, chat, video, and WhatsApp in a single omnichannel ecosystem built for scalability, security, and intelligent automation.\nAudara’s SmartAgents are AI-driven conversational agents capable of reasoning, executing multi-step tasks, and maintaining natural, contextual dialogue with customers. Agents and supervisors benefit from the AI Copilot, which provides real-time assistance, insights, and performance summaries during live calls. The AI-driven QA engine autonomously reviews and scores 100% of recorded interactions, ensuring service quality and compliance without human bias. With features like ACD queues, Auto and Preview dialers, post-call surveys, and the OmniScan analytics assistant that lets users “talk” to their data, Audara transforms call centers into intelligent experience hubs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fa616685-33c1-4613-bda1-429a174a98ca.png","url":"https://www.capterra.ae/software/219842/audara","@type":"ListItem"},{"name":"Mida Attendant Console Pro","position":16,"description":"Mida Attendant Console is the easy-to-use and flexible application to efficiently handle multiple calls simultaneously, from any location, using any technology, and rapidly transfer them to the most relevant party. Certified for blind and visually impaired operators. Available for legacy systems and for Microsoft Teams, with the Teams-like UI and usable in the web version or App. \n\nSay goodbye to stressed receptionists and frustrated customers. Deliver a superior customer experience with ease.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d2455349-338a-4cca-8efa-15a2046515a6.png","url":"https://www.capterra.ae/software/1012780/mida-attendant-console-pro","@type":"ListItem"},{"name":"Amtelco Contact Center Software","position":17,"description":"Amtelco's call center and secure messaging app enable healthcare and commercial organizations to efficiently and securely manage live calls and omnichannel traffic. The platform includes additional features such as on-call scheduling software, web-based directories, and secure messaging tools. Leading healthcare and commercial organizations utilize the Amtelco call center platform to effectively handle call traffic and enhance the user experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2be8f610-3225-42a6-b528-1dbad0e2e939.png","url":"https://www.capterra.ae/software/91489/infinity","@type":"ListItem"},{"name":"SYNTHESYS","position":18,"description":"Noetica develops software products for the call centre and contact centre market across the globe. Our product, Synthesys, is a comprehensive integrated mix of functions, which will deliver continuous improvements in the quality and efficiency of your customer contact activities. Whether you are looking for a dialler, scripting, CRM, ACD, voice recording, integration, multichannel, intelligent campaign management or any other call centre technology, you are in the right place.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9db67a0a-ea7d-4938-949c-1621ba66bb22.png","url":"https://www.capterra.ae/software/67570/synthesys","@type":"ListItem"},{"name":"MiaRec","position":19,"description":"MiaRec is a provider of conversation intelligence and automated QA for contact centers. Contact centers use MiaRec to modernize QA workflows and surface intelligence at scale for better business outcomes.\n\nMiaRec's Conversational Analytics Platform records customer interactions compliantly and securely, offering contact centers Voice AI and machine learning that enables organizations to analyze sentiment and keywords, automatically evaluate agent performance, redact sensitive data, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9f547220-a70c-40c3-a918-fc90725df92c.png","url":"https://www.capterra.ae/software/69539/miarec","@type":"ListItem"},{"name":"Whisbi","position":20,"description":"Whisbi is a global provider of a mobile-first conversational commerce platform that combines live video, chat, voice and chatbot functionalities to increase sales conversion and boost live engagement. Enterprises using our conversational commerce solution have enhanced customer engagement 6X, efficiency 10X, and boosted online sales conversion by 2X. Our customers are global companies in Telecom, Auto, Travel, among others, who want to create winning omnichannel customer experiences online.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1747c5e3-dd1f-4918-b146-894357792190.png","url":"https://www.capterra.ae/software/131994/whisbi","@type":"ListItem"},{"name":"InterDialog UCCS","position":21,"description":"ID Cloud is an AI-powered omnichannel contact center platform by Teckinfo Solutions, built to modernize customer engagement with speed, intelligence, and security. It unifies voice, email, chat, WhatsApp, social media, and video into a single. With advanced CTI, ACD, WebRTC voice, and secure RTP, it ensures reliable communication. AI-driven features like agent assist, chatbots, voicebots, auto email responder, transcription, sentiment analysis, and AI-powered QMS automate workflows and elevate quality. Seamless bot-to-agent handover, strong security, flexible deployment options, CRM integrations, and extensive APIs make ID Cloud ideal for startups to enterprises seeking scalable, efficient customer experience transformation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2632d0dc-26bd-4fd9-8ed7-19967ec236c1.png","url":"https://www.capterra.ae/software/143587/interdialog-uccs","@type":"ListItem"},{"name":"Peopleware","position":22,"description":"Peopleware is a leading cloud-based workforce management (WFM) solution, designed to empower people to do outstanding work. Our comprehensive platform, featuring advanced forecasting, scheduling, real-time management, and employee engagement tools, is constantly innovating to meet ever-changing business needs. Peopleware is trusted by a global community of 200,000 users in over 30 countries worldwide, to optimize their workforce efficiency every day.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7230ab91-986b-4068-ad52-0403aefa9d1e.png","url":"https://www.capterra.ae/software/152457/Peopleware","@type":"ListItem"},{"name":"Metaphor Contact Center","position":23,"description":"Metaphor Contact Center delivers remarkable omnichannel customer experiences across voice, email, text, social and web through a single, hosted software platform. The platform gives your agents the tools they need to have rewarding conversations with your customers across all channels. Experience increased First Contact Resolutions, decreased Average Handle Times, and increased customer satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ed0533c4-759f-4c8d-98fa-cb775e5a954e.jpeg","url":"https://www.capterra.ae/software/154564/metaphor-contact-center","@type":"ListItem"},{"name":"CallScripter Synergy","position":24,"description":"Scripts are built using a library of system controls that act as building blocks and are delivered either on-premise or SaaS. These can then be customised to look and behave how you need.\nFrom simple single page forms to more dynamic scripts with defined logic, and even agent level applications that provide a single interface point for multiple systems, any agent so they always follow the correct process.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1cd7e9a6-277f-4b14-a73a-cb3738c22fbd.png","url":"https://www.capterra.ae/software/155475/callscripter","@type":"ListItem"},{"name":"Kloudtalk","position":25,"description":"KloudTalk is a Cloud-based Business Phone System that offers advanced features like multilevel IVR, intelligent call routing, text to speech conversion, click to call buttons, call recording, virtual phone numbers, voicemail, call reporting, working time management, etc. It offers easy onboarding, user-friendly interface, cost-effective payment plans and complete data security. KloudTalk App is available for download on Google Plays and App store.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/843f2f55-3220-49bb-83e7-fb8b5e8f3267.png","url":"https://www.capterra.ae/software/167275/kloudtalk","@type":"ListItem"}],"@id":"https://www.capterra.ae/directory/30007/call-center/deployment-options/windows/software?page=8#itemlist","numberOfItems":25}
</script>