---
description: Discover and compare Call Center Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Call Center Software for Windows - Price comparison & Reviews - Capterra United Arab Emirates 2026
---

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# Call Center Software

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> Call Center software automates and standardizes the process of receiving and responding to customer phone calls.

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## Products

1. [Restaurant Call Center](https://www.capterra.ae/software/133071/restaurant-call-center) — 4.8/5 (5 reviews) — Restaurant Call Center for Oracle-Micros, Oracle-Simphony, NCR-Aloha, and PAR-Pixelpoint.
2. [AuguTech](https://www.capterra.ae/software/159721/augutech) — 4.8/5 (5 reviews) — AuguTech provides an award-winning comprehensive CRM and Predictive Dialing platform, proven to Increase productivity.
3. [Tegsoft Contact Center](https://www.capterra.ae/software/182230/contact-center) — 5.0/5 (5 reviews) — Tegsoft is a well-designed, all-in-one communication platform that can provide the best customer experience.
4. [AG-VIP](https://www.capterra.ae/software/198754/ag-vip) — 4.6/5 (5 reviews) — AG-VIP is a Call Center Software solution for Inbound and Outbound. CTI Power Dialer, VoIP Softphone, campaign management, scripting
5. [OMniLeads](https://www.capterra.ae/software/216598/omnileads) — 4.2/5 (5 reviews) — OMniLeads is an open source contact center software providing call routing, campaign management, and reporting tools.
6. [Knowlarity](https://www.capterra.ae/software/1022946/knowlarity) — 4.0/5 (5 reviews) — Cloud Contact Center streamlines voice operations. Track call center metrics to enhance agent productivity \& customer satisfaction KPIs
7. [Voicespin](https://www.capterra.ae/software/183538/voicespin) — 4.8/5 (5 reviews) — VoiceSpin is a cloud-based VoIP telephony provider offering call center and AI auto dialer solutions for outbound sales.
8. [Softdial Contact Center](https://www.capterra.ae/software/27969/softdial-contact-center) — 5.0/5 (4 reviews) — Flexible Cloud Contact Center Software Platform sold globally as CCaaS, \& to enterprises. Fully blended omnichannel, quick deployment.
9. [BroadcastByPhone](https://www.capterra.ae/software/21723/broadcastbyphone) — 4.5/5 (4 reviews) — A phone messaging solution for reaching thousands of people with personalized messages and response options you choose.
10. [CyTrack](https://www.capterra.ae/software/132757/cycx) — 5.0/5 (4 reviews) — Customer Experience \& Omni Channel Contact Centre solution for cloud and on premise PBX solutions including Skype for Business
11. [ConVox](https://www.capterra.ae/software/134502/convox) — 4.3/5 (4 reviews) — ConVox boosts call centre efficiency with AI-driven omnichannel solutions. Discover review \& connect to transform your customer service
12. [Newfies-Dialer](https://www.capterra.ae/software/152962/newfies-dialer) — 5.0/5 (4 reviews) — A call center suite offering inbound \& outbound IVR, predictive dialling, voice broadcasting and press 1 transfers for lead generation.
13. [Sparrow](https://www.capterra.ae/software/217419/sparrow) — 5.0/5 (4 reviews) — Conversational AI Omnichannel Helpdesk Management Sales CRM Debt Collection Sentiment Analysis Customer 360 Seamless Integration
14. [VoxDesk](https://www.capterra.ae/software/1023716/voxdesk) — 4.3/5 (4 reviews) — VoxDesk is a cloud-based call center software solution that helps users with call scripts, automated dialing, notifications and more.
15. [ViaDialog](https://www.capterra.ae/software/1041646/viaflow) — 5.0/5 (4 reviews) — AI cloud contact center for managing voice, chat, email \& social media. Boost CX with automation, routing \& CRM integration.
16. [TASKE Contact](https://www.capterra.ae/software/27968/taske-contact) — 3.7/5 (3 reviews) — TASKE's contact center software enables call centers to optimize customer interactions and curb customer frustration.
17. [SpiceX](https://www.capterra.ae/software/95190/spicecsm) — 4.3/5 (3 reviews) — SpiceCSM is a cloud based integration \& automation platform making it easy to connect disparate systems, and automating manual tasks.
18. [Nixxis Contact Suite](https://www.capterra.ae/software/131585/nixxis-contact-suite) — 4.3/5 (3 reviews) — Nixxis enables seamless inbound \& outbound interaction while providing real time statistics to boost agents productivity.
19. [iNexus](https://www.capterra.ae/software/132732/inexus) — 4.3/5 (3 reviews) — PureCloud Dialer. Triple your contacts, Predictive, MSG Broadcasting, SMS, Call Recording, Inbound IVR, Cell Scrub, Silent Cell Drops.
20. [Aceyus](https://www.capterra.ae/software/150303/aceyus) — 5.0/5 (3 reviews) — Aceyus empowers companies to enhance the customer experience through multi-channel reporting, customer journeys and custom dashboards.
21. [VHT Callback](https://www.capterra.ae/software/152614/vht-callback) — 5.0/5 (3 reviews) — Calculate \& quote callers' expected wait time. Give callers the option to receive or schedule a callback (for centers with 10+ agents).
22. [Flexydial](https://www.capterra.ae/software/152474/dialer-software) — 4.0/5 (3 reviews) — Automated dialer with call recording functionality for contact centers.
23. [DaVinci](https://www.capterra.ae/software/152125/contact-canvas) — 4.3/5 (3 reviews) — DaVinci is a flexible contact center platform that integrates contact center vendors and features that elevate performance.
24. [GoAutoDial](https://www.capterra.ae/software/162017/goautodial) — 3.7/5 (3 reviews) — A full-service call center solution with a real-time dashboard, reporting \& analytics, with manual, progressive and predictive dialing.
25. [Odigo](https://www.capterra.ae/software/196966/odigo) — 4.0/5 (3 reviews) — A pioneer in the customer experience (CX) market, the company caters to the needs of +250 enterprise clients in over 100 countries

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## Related Categories

- [Predictive Dialer Software](https://www.capterra.ae/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.ae/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.ae/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.ae/directory/30084/telephony/software)
- [Auto Dialer Software](https://www.capterra.ae/directory/30999/auto-dialer/software)

## Links

- [View on Capterra](https://www.capterra.ae/directory/30007/call-center/software)
- [All Categories](https://www.capterra.ae/directory)

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This leads to better experiences, more favorable views of agents, & customers are more likely to become brand promoters, sharing their positive experience with others.\n \nVHT invented virtual queuing technology, holds numerous call center technology patents, and has proven to drive stronger NPS scores among several Fortune 1000 companies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c7b75844-045e-4275-bf1b-040a5a9f83b3.png","url":"https://www.capterra.ae/software/152614/vht-callback","@type":"ListItem"},{"name":"Flexydial","position":22,"description":"Flexydial is dialer management software  that enables the delivery of a customer experience. Flexydialsoftware also enables customers to go remote.Admin can access to Monitor Agent  in real-time report and analysis and the Agents can manage inbound & outbound calls. Other Flexydial features - Predictive Dialers, CRM integration, Callbacks, Dispositions. 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Thanks to its innovative approach based on empathy and technology, Odigo enables brands to connect with the crucial human element of interaction while also taking full advantage of digital possibilities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69de4aac-52db-4645-b673-278837fcab86.png","url":"https://www.capterra.ae/software/196966/odigo","@type":"ListItem"}],"@id":"https://www.capterra.ae/directory/30007/call-center/deployment-options/windows/software?page=7#itemlist","numberOfItems":25}
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