---
description: Discover and compare Call Center Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Call Center Software for Windows - Price comparison & Reviews - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Call Center Software for Windows](https://www.capterra.ae/directory/30007/call-center/software) > [Page 5](https://www.capterra.ae/directory/30007/call-center/software?page=5)

# Call Center Software

Canonical: https://www.capterra.ae/directory/30007/call-center/software

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> Call Center software automates and standardizes the process of receiving and responding to customer phone calls.

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## Products

1. [inconnect](https://www.capterra.ae/software/164772/omnichannel) — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
2. [Cloudya](https://www.capterra.ae/software/184983/nfon) — 4.0/5 (19 reviews) — NFON Cloudya keeps your team connected anywhere with VoIP, video, and CRM integration. Scalable, secure, and easy to use.
3. [Sagicc](https://www.capterra.ae/software/217309/sagicc) — 4.4/5 (19 reviews) — Sagicc is the omnichannel CX platform that helps companies with the challenge of delivering great service to large crowds of customers.
4. [Eloquant](https://www.capterra.ae/software/1022365/eloquant) — 4.3/5 (19 reviews) — All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.
5. [Yodel](https://www.capterra.ae/software/162262/yodel) — 4.0/5 (18 reviews) — Yodel is the phone system that unites all your communication in one place that your team already loves Slack\!
6. [TalkChief](https://www.capterra.ae/software/1011171/talkchief) — 4.9/5 (18 reviews) — Leverage TalkChief’s powerful features to provide the best Customer Experience\!
7. [DeepCall](https://www.capterra.ae/software/1031078/deepcall) — 4.9/5 (18 reviews) — DeepCall by Sarv.com is a 100% in-house, AI-powered contact center solution;flexible, scalable, and built for smart enterprise workflow
8. [Calilio](https://www.capterra.ae/software/1060583/calilio) — 4.3/5 (18 reviews) — Calilio is a business phone system designed to modernize your phone system
9. [Vodia PBX](https://www.capterra.ae/software/159316/vodia-pbx) — 4.7/5 (16 reviews) — Vodia is a pioneering provider of B2B Cloud Communications Solutions catering to enterprises, contact centers and service providers.
10. [CallShaper](https://www.capterra.ae/software/157494/callshaper) — 4.9/5 (16 reviews) — An optimized contact center solution. Includes customizable IVR,AI, QA, scripting, intuitive interface, robust reporting and much more\!
11. [Intradiem](https://www.capterra.ae/software/183147/intradiem-contact-center-rpa) — 4.4/5 (16 reviews) — Dynamic Workforce Orchestration for customer service—7x ROI, 6-10%+ productivity gains, 30 years proven results.
12. [ICR Evolution](https://www.capterra.ae/software/196596/icr-evolution) — 4.6/5 (16 reviews) — Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, \& social media.
13. [PARTH](https://www.capterra.ae/software/160775/parth) — 4.8/5 (15 reviews) — Call center solution that enables businesses to manage caller data, monitor campaigns, hold/mute/transfer calls, and more.
14. [55PBX](https://www.capterra.ae/software/199508/55pbx) — 5.0/5 (15 reviews) — 55PBX is a Brazilian based Business Communications Platforms with Voip, Whatsapp, SMS and integrations with Support, Sales, Ecommerce
15. [Cyara](https://www.capterra.ae/software/119554/cruncher) — 4.5/5 (14 reviews) — Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of defects.
16. [Dialing Innovations Call Center Application Suite](https://www.capterra.ae/software/173066/call-center-applications) — 4.8/5 (14 reviews) — Hosted Call Center Applications built to our customer's needs. Proprietary sip trunk technology that delivers higher contact rates.
17. [BeInContact](https://www.capterra.ae/software/1020496/beincontact) — 4.4/5 (14 reviews) — BeInContact: a 100% Cloud Omnichannel Contact Center software enterprise platform.
18. [LeadDesk](https://www.capterra.ae/software/130134/leaddesk) — 4.8/5 (13 reviews) — LeadDesk is a cloud based contact center software for outbound sales. Connect with your customers no matter what the channel is.
19. [Contivio Contact Center](https://www.capterra.ae/software/130559/contivio-contact-center) — 3.4/5 (13 reviews) — Contivio.com's Contact Center enables users to extend CRM capabilities while maximizing their multi-channel communication needs.
20. [Intalk.io](https://www.capterra.ae/software/199866/intalk-io) — 4.1/5 (13 reviews) — Omnichannel call center platform with AI self-service and agent-assisted capabilities to run multiple processes with multi-tenancy mode
21. [InfoServ](https://www.capterra.ae/software/150329/infoserv) — 4.9/5 (12 reviews) — Attract, retain and delight more customers, stay on top of your accounts and grow your company into a customer-focused organization.
22. [MegaDialer](https://www.capterra.ae/software/155840/megacall) — 4.9/5 (11 reviews) — MegaDialer is a cloud-based call center software designed to help businesses with preview or predictive dialing.
23. [Balto](https://www.capterra.ae/software/169149/balto) — 4.3/5 (11 reviews) — Deliver world-class customer experiences and decrease ramp time with Balto's Real-Time Guidance for call centers.
24. [Placetel](https://www.capterra.ae/software/184565/placetel) — 4.3/5 (11 reviews) — Placetel is a business communications solution with telephony, messaging, meetings \& smart automation. Trusted by 40,000 companies.
25. [Kiamo](https://www.capterra.ae/software/200863/kiamo) — 4.2/5 (11 reviews) — Kiamo is a Cloud omnichannel solution for contact centers wishing to optimize the efficiency of their Customer Relations.

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## Related Categories

- [Predictive Dialer Software](https://www.capterra.ae/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.ae/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.ae/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.ae/directory/30084/telephony/software)
- [Auto Dialer Software](https://www.capterra.ae/directory/30999/auto-dialer/software)

## Links

- [View on Capterra](https://www.capterra.ae/directory/30007/call-center/software)
- [All Categories](https://www.capterra.ae/directory)

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Buy with confidence, knowing you're partnering with a leader committed to your success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3835d790-6351-45aa-b588-eec504048e4f.png","url":"https://www.capterra.ae/software/157494/callshaper","@type":"ListItem"},{"name":"Intradiem","position":11,"description":"Intradiem delivers Dynamic Workforce Orchestration for customer service teams, achieving 6-10%+ productivity savings and 7x ROI with payback in as little as 3 months. Our real-time automation platform connects to your existing ACD, WFM, and CRM technologies to automatically adjust staffing, deliver coaching, and optimize operations without replacing systems. Trusted by Fortune 500 companies for 30 years with 100%+ net customer retention and a best-in-class 68 NPS score. Organizations reclaim hidden capacity, reduce handle time, and build more resilient teams through automation built for humans.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ee9c997-4b38-4527-9b25-cab9259795d7.png","url":"https://www.capterra.ae/software/183147/intradiem-contact-center-rpa","@type":"ListItem"},{"name":"ICR Evolution","position":12,"description":"At ICR Evolution we help you connect with your customers in an agile, simple, effective and productive way. EVOLUTION allows you to be where your customers are, at the right time. Answer calls, emails, chats, chatbots, voicebots and social media messages from the same platform and offer a 100% omnichannel customer service experience. 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Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring enabling enterprises to design, build, and maintain optimal customer journeys at scale, across digital and voice channels, while reducing the risk of customer-facing defects.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c566012b-95d2-4e5a-b5ab-78943ece83a9.png","url":"https://www.capterra.ae/software/119554/cruncher","@type":"ListItem"},{"name":"Dialing Innovations Call Center Application Suite","position":16,"description":"Dialing Innovations provides hosted services in the call center applications, sip trunking, and hosted phone systems space.  Dialing Innovations has 4000+ customers around the world.   With Dialing Innovations customers see massive reductions in costs and dramatic increases in production.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0966d86a-966c-45aa-8dcc-51c50d21c96d.png","url":"https://www.capterra.ae/software/173066/call-center-applications","@type":"ListItem"},{"name":"BeInContact","position":17,"description":"Improve your Customer Experience with BeInContact, our 100% Cloud Omnichannel Call Center software. BeInContact’s design is intuitive and easy to use, offering various features such as AI, IVR, ACD, a predictive dialer system and much more. BeInContact is natively integrated with the main market-leading CRM (SalesForce, Oracle, Service Cloud, Microsoft Dynamics, Zendesk, ServiceNow, SAP and Vtiger) allowing Sales and Service teams direct and customisable conversations with your customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6bf722b0-276a-4676-9e1e-589a73eff09d.png","url":"https://www.capterra.ae/software/1020496/beincontact","@type":"ListItem"},{"name":"LeadDesk","position":18,"description":"LeadDesk is a cloud based contact center software for outbound sales. Connect with your customers no matter what the channel is.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d73c0ab-7bdb-4cfa-bbe6-4dd517cd0775.jpeg","url":"https://www.capterra.ae/software/130134/leaddesk","@type":"ListItem"},{"name":"Contivio Contact Center","position":19,"description":"Contivio.com's cloud-based Contact Center & Telephony software is an all-in-one solution that provides cost savings, improved customer satisfaction, and increased agent productivity. Deployed as a toolbar in a browser, simply plug in a headset and you will be up running with an enterprise level solution using Contivio.coms patent CloudConnect technology to integrate with Any CRM, including NetSuite, Microsoft Dynamics CRM, Salesforce, SugarCRM and Oracle Sales Cloud. Contivio.com is also very c","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/68d4250f-fa2c-4a86-9f71-0c5805ba0594.png","url":"https://www.capterra.ae/software/130559/contivio-contact-center","@type":"ListItem"},{"name":"Intalk.io","position":20,"description":"intalk.io is an omnichannel Platform suited for call centers.  \n1. Unify all channels – inbound, outbound voice, IVR, email, SMS, chat, social media & messenger\n2. On-premise, hybrid & cloud hosting\n3. In-built AI Chatbot & Ticketing System \n4.  CTI Pop-up and Pre-Integration with Salesforce, Zoho, Freshdesk, Truecaller, WhatsApp Business, etc.\n5. Real-time Reports & Analytics\n\nTrusted by 300+ customers, 12+ business verticals across 15+ countries.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7518f9b4-c85f-4203-bb7d-5f70881118e1.png","url":"https://www.capterra.ae/software/199866/intalk-io","@type":"ListItem"},{"name":"InfoServ","position":21,"description":"InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, with its complete 360 degree customer profile and rich palette of functionalities, finds wide application in optimizing contact center, help desk (customer service) and sales activities.  The easy contact management, standard built-in phone and email communication, sales and ticket management modules, performance analysis and external application integration, make it a powerful tool for Sales & Customer Service teams.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a258b353-942c-41ad-9d96-c0866cbdaac5.png","url":"https://www.capterra.ae/software/150329/infoserv","@type":"ListItem"},{"name":"MegaDialer","position":22,"description":"MegaDialer offers features such as instant call reports, on-demand recording, call supervising, call layout after completion, caller ID, call monitoring, automatic re-calls, automated emailing, incoming call management, real-time activity panels, call list for agents and different levels of administration.\nMegaDialer can be also integrated with SMS and CRM systems, helping employees manage leads. Pricing is based on usage and technical support is provided via email and phone.\nRequest a demo!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0bfd1817-9f38-4d52-b150-28d5ecf36fb1.png","url":"https://www.capterra.ae/software/155840/megacall","@type":"ListItem"},{"name":"Balto","position":23,"description":"Deliver a world-class customer experience and decrease ramp time with Balto's Real-Time Guidance for call centers. \n\nPowered by AI, Balto listens to both sides of a conversation and visually prompts reps with the best things to say, live on every call. Help agents have conversations that wow your customers 90 seconds faster.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c9f0f792-70eb-4746-ad3c-29203fea9d04.png","url":"https://www.capterra.ae/software/169149/balto","@type":"ListItem"},{"name":"Placetel","position":24,"description":"Placetel is a comprehensive business communications solution that combines telephony, messaging, meetings, and intelligent automation in one platform. With call center features such as queues, auto-attendant, and reporting, companies retain full control over their availability. \n\nAI-powered features handle routine tasks, route calls intelligently, and optimize customer service for faster response times. Integrations with CRM and ERP systems as well as Microsoft Teams ensure seamless workflows. Messaging and meeting functions can also be used – ideal for hybrid teams. \n\nThanks to flexible contract terms that can be canceled monthly if desired and a 30-day free trial, businesses can get started risk-free. Whether a small team or a growing company: Placetel scales with you and provides everything needed for efficient, future-proof communication trusted by over 40,000 companies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec3b0a8d-24c9-4420-b598-2407ac45f638.png","url":"https://www.capterra.ae/software/184565/placetel","@type":"ListItem"},{"name":"Kiamo","position":25,"description":"Kiamo is an omnichannel solution for contact centers that want to optimize the efficiency of their Customer Relations.  Accessible on-premise or in the cloud.\n\nKiamo offers a unique, intuitive interface with 360° vision to increase the comfort and operational efficiency of your teams.  \n\nLike our users, improve the productivity of your contact center by at least 15% thanks to our distribution engine.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7d3a094f-fd53-4769-8921-ba7b7f5f81ff.png","url":"https://www.capterra.ae/software/200863/kiamo","@type":"ListItem"}],"@id":"https://www.capterra.ae/directory/30007/call-center/deployment-options/windows/software?page=5#itemlist","numberOfItems":25}
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