---
description: Discover and compare Call Center Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Call Center Software for Windows - Price comparison & Reviews - Capterra United Arab Emirates 2026
---

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# Call Center Software

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> Call Center software automates and standardizes the process of receiving and responding to customer phone calls.

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## Products

1. [Freshcaller](https://www.capterra.ae/software/165078/freshcaller) — 4.0/5 (35 reviews) — Freshcaller is a call center software solution for businesses of all sizes. It offers phone numbers in 90+ countries.
2. [Aloware](https://www.capterra.ae/software/179188/aloware) — 4.1/5 (34 reviews) — An all-in-one software solution for sales teams. Aloware offers automatic dialing, seamless CRM integrations, and workflow automations
3. [MaxContact](https://www.capterra.ae/software/156506/maxcontact) — 4.7/5 (33 reviews) — MaxContact is the AI-powered customer engagement platform that turns conversations into revenue.
4. [LiveVox](https://www.capterra.ae/software/81432/livevox) — 4.7/5 (32 reviews) — LiveVox is a next-generation contact center platform integrating omnichannel communications, CRM, Practical AI, and WFO in one solution
5. [CloudAgent](https://www.capterra.ae/software/149038/cloudagent) — 4.5/5 (32 reviews) — Ozonetel CloudAgent is a perfect fit for your inbound and outbound contact center. Access enterprise level features at 40% lower TCO.
6. [ServiceOS](https://www.capterra.ae/software/206867/serviceos) — 5.0/5 (32 reviews) — ServiceOS is the all-in-one platform trusted by 1M users worldwide, helping service businesses save time, cut costs, and boost bookings
7. [NUACOM](https://www.capterra.ae/software/161267/nuacom) — 4.8/5 (30 reviews) — Versatile business phone system for Sales and Customer Service teams, built-in with 50+ business-class features to grow your business.
8. [IFS Cloud](https://www.capterra.ae/software/1002932/ifs-manufacturing) — 3.9/5 (30 reviews) — A composable enterprise application delivering ERP, FSM and EAM capabilities on a single platform with IFS.ai as the backbone.
9. [MAXvoice](https://www.capterra.ae/software/194173/maxvoice) — 4.9/5 (29 reviews) — MAXcallcommand is priced monthly per queue/agent/supervisor and typically costs 70% less than premised-based systems.
10. [FocalScope](https://www.capterra.ae/software/127118/focalscope) — 5.0/5 (28 reviews) — Help Desk Software with email, live chat, Facebook, WhatsApp, SMS, KB, Phone, SLA, reporting. Run in Cloud or Inhouse. Trusted by DHL.
11. [QueueMetrics](https://www.capterra.ae/software/151411/queuemetrics) — 4.7/5 (27 reviews) — Call center solution that allows businesses to monitor calls, track agent productivity and quality, and generate reports.
12. [Dialer360](https://www.capterra.ae/software/159373/dialer360) — 4.7/5 (27 reviews) — A cloud contact center software technology providing a Predictive dialer, Hosted PBX, Voice Broadcasting, and more.
13. [VCC Live](https://www.capterra.ae/software/167993/vcc-live) — 4.7/5 (27 reviews) — Cloud based contact center solution with management and operator features, data security, system integrations and analytical reports.
14. [Ytel](https://www.capterra.ae/software/123451/x5-cloud-contact-center) — 3.9/5 (26 reviews) — Coud contact center platform ideal for inbound, outbound and blended multi-channel campaigns. Highest quality calls and connections.
15. [Exelysis Contact Center](https://www.capterra.ae/software/137080/exelysis-contact-center) — 4.8/5 (26 reviews) — Exelysis Contact Center is a contemporary telecom framework providing advanced features, improving the reliability of communication.
16. [CDR Call Reporting for Cisco](https://www.capterra.ae/software/136341/cdr-call-reporting-for-cisco) — 5.0/5 (25 reviews) — UC Data the Right Way. Variphy is the preferred analytics platform for Unified Communications.
17. [RingCentral Engage Voice](https://www.capterra.ae/software/132179/ringcentral-engage-voice) — 4.5/5 (23 reviews) — Engage Voice is a reliable, flexible, and intuitive outbound and blended cloud platform.
18. [SpitFire](https://www.capterra.ae/software/38129/spitfire) — 4.5/5 (22 reviews) — SpitFire Enterprise Call Center Software: Easy to Install, Operate \& Upgrade. Agents can login for anywhere in the world on any device.
19. [Natterbox](https://www.capterra.ae/software/155887/natterbox) — 4.1/5 (22 reviews) — Natterbox is an expert CTI solution that's integrated and managed natively inside Salesforce.
20. [PIMS Dialer](https://www.capterra.ae/software/133970/pims-dialer) — 4.5/5 (21 reviews) — $175 PER USER PER MONTH WITH UNLIMITED OUTBOUND MINUTES NO MINIMUM USER REQUIREMENT.
21. [Alvaria CX Suite](https://www.capterra.ae/software/75689/alvaria) — 4.0/5 (21 reviews) — Expand inbound and outbound capabilities with seamless omnichannel interactions, while maintaining full control, privacy and compliance
22. [Enghouse Contact Center](https://www.capterra.ae/software/1014147/enghouse-contact-center) — 4.5/5 (21 reviews) — Omni-channel, Contact Center solutions for SMBs to global, multi-site Enterprises. Microsoft Teams certified and AI-enabled.
23. [UniVoIP](https://www.capterra.ae/software/155023/cloud-call-center-solution) — 4.7/5 (20 reviews) — Communications and collaboration solutions to enhance workplace productivity and delight customers.
24. [Dixa](https://www.capterra.ae/software/159488/dixa) — 4.3/5 (20 reviews) — Dixa is a conversational customer service platform that unifies phone, email, chat and messaging apps in one easy-to-use dashboard.
25. [Ring.io](https://www.capterra.ae/software/116709/ringio-virtual-phone-system) — 4.1/5 (19 reviews) — Ringio adds telephony features to your CRM for increased productivity, less manual data entry, and enhanced coaching and analytics.

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## Related Categories

- [Predictive Dialer Software](https://www.capterra.ae/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.ae/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.ae/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.ae/directory/30084/telephony/software)
- [Auto Dialer Software](https://www.capterra.ae/directory/30999/auto-dialer/software)

## Links

- [View on Capterra](https://www.capterra.ae/directory/30007/call-center/software)
- [All Categories](https://www.capterra.ae/directory)

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With this technology you can get Predictive dialer with Built in Avatar, CRM and Web Phone, , Hosted Phone system, Voip. it's cost effective, easy to use , less time to understand and perfect solution for Inbound, Outbound and Blended call centers. You can integrate with third party software like Salesforce,, PIpedrive, Zendesk, Vtiger and Zoho, Microsoft Dynamics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eac12ec4-c130-4e11-b933-cc7b2864f70e.png","url":"https://www.capterra.ae/software/159373/dialer360","@type":"ListItem"},{"name":"VCC Live","position":13,"description":"VCC Live is a cloud-based contact center solution, providing telecommunications services to businesses with more than 10 operators that want to offer prompt support to their customers. Its advanced features (IVR, real-time statistics, high security, predictive dialer amongst others) allow your contact center team to perform a wide variety of activities on a single platform. Its unique feature, VCC Live Pay allows you to initiate payments over the phone, speeding up debt collection processes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d71b9827-287f-4a38-ad6a-9f32f7935ce6.png","url":"https://www.capterra.ae/software/167993/vcc-live","@type":"ListItem"},{"name":"Ytel","position":14,"description":"Cloud contact center platform to manage campaigns, agents and live contacts. Ideal for inbound & outbound multi-channel campaigns with 10+ agents. Autodial, track lists and volume, distribute and monitor calls. Accessible anywhere. Easy set up, customizable & supported by customer service 24/7. Analytics and reports come standard. Powerful CRM integration and API solutions, RVM and SMS including short code, toll-free and local numbers nationwide. 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SpitFire Enterprise is the only contact center software offering: Cloud, Premise or Hybrid call center solutions. 5 dialing modes: Predictive, Fixed Rate, Quick Connect, Preview & Manual Dialing options! Integrate your CRM or PBX or use the SpitFire API to fully customize your call center. OPC Marketing is all under one roof in Addison, Texas where we develop, we deliver and we support!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9d2de00d-e89c-44c6-a76f-5ac81cbcd94d.png","url":"https://www.capterra.ae/software/38129/spitfire","@type":"ListItem"},{"name":"Natterbox","position":19,"description":"Natterbox is an expert voice solution for Salesforce with native telephony integration that helps organizations personalize customer experience at scale, boost sales and service efficiency, and gain complete visibility into their operations. 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Microsoft Teams Certified, open-standards-based, operationally flexible, and AI-enabled, Enghouse contact centers bring easy customization and scalability to organizations of all sizes, in any industry.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/de28100e-a3a7-4d41-a355-6b5c9589ca4f.png","url":"https://www.capterra.ae/software/1014147/enghouse-contact-center","@type":"ListItem"},{"name":"UniVoIP","position":23,"description":"Fortified with enterprise-class, resilient architecture to enhance call agent productivity and provide excellent customer service. Equipped with automated interactions, advanced routing algorithms and workforce management tools, our contact center is 100% scalable, allowing the on-demand addition of agents and services based on call volume and seasonal demands.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d59b243a-ed17-455e-9e74-8218be259f57.png","url":"https://www.capterra.ae/software/155023/cloud-call-center-solution","@type":"ListItem"},{"name":"Dixa","position":24,"description":"Dixa offers next-gen call center software for brands and customer facing teams. Answer calls, emails, chats, Facebook & WhatsApp messages in real time from your browser window. Get quality VoIP at local rates around the world and scale up or down when needed. Pricing starts at $99 per agent/per month. Enjoy advanced routing, IVRs, automatic callback, performance stats, a built-in CRM and more for a better agent and customer experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/90bc4b4d-9d75-4755-9ec1-0292188b375b.png","url":"https://www.capterra.ae/software/159488/dixa","@type":"ListItem"},{"name":"Ring.io","position":25,"description":"Outbound simplified. Ringio is the sales engagement platform that will turbo-boost your team results with calls and texts right from your CRM: HubSpot, Salesforce, Zoho, Pipedrive, Zendesk. Turn your sales process into a powerful engine with reliable Power Dialer, seamless Voicemail Drop, automated Call Recordings, business SMS and unlimited Customization. Integrates in less than 10 minutes. Attentive and courteous support. Free trial.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f4b86560-08fb-414a-abf9-4b248cfaf093.png","url":"https://www.capterra.ae/software/116709/ringio-virtual-phone-system","@type":"ListItem"}],"@id":"https://www.capterra.ae/directory/30007/call-center/deployment-options/windows/software?page=4#itemlist","numberOfItems":25}
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