---
description: Discover and compare Call Center Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Call Center Software for Windows - Price comparison & Reviews - Capterra United Arab Emirates 2026
---

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# Call Center Software

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> Call Center software automates and standardizes the process of receiving and responding to customer phone calls.

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## Products

1. [XM for Customer Experience](https://www.capterra.ae/software/152924/customer-frontlines) — 4.6/5 (255 reviews) — Improve customer satisfaction and reduce costs with the world's most advanced, AI-driven platform for contact centers.
2. [RingCX](https://www.capterra.ae/software/154951/ringcentral-contact-center) — 4.2/5 (253 reviews) — RingCX is an AI-powered contact center: simple to use and easy to deploy.
3. [Zoom Phone](https://www.capterra.ae/software/208535/zoom-phone) — 4.5/5 (243 reviews) — Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system.
4. [JustCall](https://www.capterra.ae/software/157853/justcall) — 4.1/5 (223 reviews) — Deliver 24/7 support, centralize interactions across channels, help agents work smarter with AI, and drive faster resolutions.
5. [Wildix](https://www.capterra.ae/software/218251/wildix) — 4.7/5 (209 reviews) — Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.
6. [LogMeIn Rescue](https://www.capterra.ae/software/161344/logmein-rescue) — 4.6/5 (163 reviews) — Real-time remote control of a customer's computer over the web for help desks, support software, IT organizations, and more.
7. [CallTools](https://www.capterra.ae/software/149510/call-center-software) — 4.8/5 (155 reviews) — Unlimited Minutes on Predictive , Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team.
8. [TenFold](https://www.capterra.ae/software/144586/tenfold) — 4.7/5 (143 reviews) — CTI for Sales \& Contact Center - Improve Customer Experience \& Productivity
9. [Acefone](https://www.capterra.ae/software/198347/acefone) — 4.6/5 (135 reviews) — No matter your business communication requirement, Acefone has you covered with its bespoke cloud telephony solutions.
10. [LoopUp](https://www.capterra.ae/software/168543/loopup) — 4.6/5 (125 reviews) — LoopUp gives multinationals one global provider for Teams Calling, simplifying management and support worldwide.
11. [Nextiva Contact Center](https://www.capterra.ae/software/145004/nextiva-call-center) — 4.5/5 (112 reviews) — Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience.
12. [Mango Voice](https://www.capterra.ae/software/1027920/mango-voice) — 3.7/5 (109 reviews) — Mango Voice is an enterprise-grade VoIP phone system based in the cloud.
13. [Primo Dialler](https://www.capterra.ae/software/148791/primodialler) — 4.8/5 (108 reviews) — Based in the UK, our hosted dialler can help grow your call centre by increasing sales, productivity and conversions.
14. [Toky](https://www.capterra.ae/software/156115/toky) — 4.2/5 (106 reviews) — Virtual phone system for businesses with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more
15. [Bria](https://www.capterra.ae/software/158718/bria) — 4.3/5 (106 reviews) — VoIP platform that offers softphone solutions, team messaging, and management tools for unified communications of call centres.
16. [Bright Pattern](https://www.capterra.ae/software/130369/bright-pattern) — 4.8/5 (104 reviews) — Leading provider of AI-powered omnichannel cloud contact center software.
17. [Squaretalk](https://www.capterra.ae/software/219046/squaretalk-matrix) — 4.9/5 (101 reviews) — Squaretalk is an all-in-one contact center platform that increases lead engagement, contact rates, team performance and personalization
18. [Anywhere365](https://www.capterra.ae/software/142137/anywhere365-for-skype-business) — 4.3/5 (100 reviews) — Dialogue management tool that lets businesses engage with customers across communication channels, keeping record of past conversations
19. [Ameyo](https://www.capterra.ae/software/85852/ameyo) — 4.2/5 (100 reviews) — Ameyo Voice to help you connect with your customers. Experience unmatched call quality, intelligent routing and advanced voice features
20. [wolkvox](https://www.capterra.ae/software/193276/wolkvox) — 4.6/5 (100 reviews) — Set up a call center with customized IVRs, agents with up to 10 simultaneous interactions, access to analytics and call recording.
21. [InfoFlo](https://www.capterra.ae/software/96628/infoflo) — 4.5/5 (96 reviews) — We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions.
22. [Fullfree](https://www.capterra.ae/software/1041248/fullfree) — 4.6/5 (96 reviews) — CRM system that helps organizations manage members and lets users set table types, items, hierarchies, associations, and reports.
23. [MightyCall](https://www.capterra.ae/software/135394/mightycall) — 3.8/5 (95 reviews) — MightyCall is a flexible \& scalable cloud-based call center solution designed specifically
for small \& mid-sized businesses.
24. [Amazon Connect](https://www.capterra.ae/software/1017140/amazon-connect) — 4.5/5 (92 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
25. [Avaya UCaaS](https://www.capterra.ae/software/1174/crm-central) — 4.4/5 (91 reviews) — Avaya UCaaS helps creates natural connections, whether human or digital, across all communication channels.

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## Related Categories

- [Predictive Dialer Software](https://www.capterra.ae/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.ae/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.ae/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.ae/directory/30084/telephony/software)
- [Auto Dialer Software](https://www.capterra.ae/directory/30999/auto-dialer/software)

## Links

- [View on Capterra](https://www.capterra.ae/directory/30007/call-center/software)
- [All Categories](https://www.capterra.ae/directory)

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With features like screen pop, unified customer profile, click-to-dial, automatic call logging, local presence dialing, and more, Tenfold powers sales, support and service teams to have better customer conversations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3b48ca80-f00c-4322-9d5f-3c97afe6eee9.png","url":"https://www.capterra.ae/software/144586/tenfold","@type":"ListItem"},{"name":"Acefone","position":9,"description":"Acefone is a leading provider of cloud telephony services like contact center software, Webrtc, and IVR - each meant to simplify and automate your business communication processes. Be it 24x7 support, an all-in-one admin portal, HD audio or reliable, customizable remote solutions, our products are built for your convenience. With Acefone, you always get the very best. 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Workforce tools include quality monitoring, scheduling, and coaching.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f61fbf61-e385-4ba1-b15b-4ac099bc765d.png","url":"https://www.capterra.ae/software/145004/nextiva-call-center","@type":"ListItem"},{"name":"Mango Voice","position":12,"description":"Mango Voice is an enterprise-grade VoIP business phone system based in the cloud especially designed for phone systems needs of small and medium businesses.  Whether you are at the office or on the go, Mango gives you the tools you need to engage customers on a whole new level.  Best VoIP phones for small business!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bd2eaf59-7ff1-41eb-aab1-acd606eeb507.webp","url":"https://www.capterra.ae/software/1027920/mango-voice","@type":"ListItem"},{"name":"Primo Dialler","position":13,"description":"Primo Dialler is an innovative telecommunications provider which offers call centre solutions including a Predictive Dialler and a Cloud Phone System.\n \nWith a wide range of features including remote access and the ability to offer custom integration, our Dialler has helped thousands of call centres increase sales and improve efficiency.\n\nTo help guide you we have an in house British based support team who are highly skilled and available 24/7.\n \nSign up and become part of the Primo family","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f6ab2261-b90b-4a7c-bf76-546a42a2a2ea.jpeg","url":"https://www.capterra.ae/software/148791/primodialler","@type":"ListItem"},{"name":"Toky","position":14,"description":"Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click, but also log details of every call you make. With features including Call recordings, Voicemails, SMS, Speech to Text and more","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ee254f3e-1821-4c35-879f-174b1b03cc97.png","url":"https://www.capterra.ae/software/156115/toky","@type":"ListItem"},{"name":"Bria","position":15,"description":"Bria is a feature-rich softphone that offers unified communications through advanced call capabilities like transfer and forwarding. The software includes team messaging for group chats and file sharing. 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The combination of voice and WhatsApp Business messaging, AI-powered automation, and affordable scalability ensures that companies of all sizes shorten their sales cycle and elevate outreach without additional complexity or costs.\n\nSquaretalk’s platform offers omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, and enterprise-grade security.\n\nWith local numbers in over 150 popular and niche destinations, we enable businesses to establish and maintain a local presence, build trust, and support their global expansion.\n\nDiscover how Squaretalk’s cloud contact center platform can enhance your team’s connection rates and performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f097d04-be63-4ea7-ac19-2b5b1619003b.jpeg","url":"https://www.capterra.ae/software/219046/squaretalk-matrix","@type":"ListItem"},{"name":"Anywhere365","position":18,"description":"Dialogue management tool that lets businesses engage with customers across communication channels, keeping record of past conversations","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3eaee0d0-8dd9-40f2-93b6-1a837466aba0.png","url":"https://www.capterra.ae/software/142137/anywhere365-for-skype-business","@type":"ListItem"},{"name":"Ameyo","position":19,"description":"Ameyo is an Omnichannel Customer Engagement Suite that enables enterprises deliver omnichannel customer experience. Ameyo's contact center software also enables customers to go remote. With Ameyo Mobile Agent App the supervisors can easily monitor remote Agent KPIs in real-time and the Agents can manage inbound & outbound calls over PSTN or WebRTC, just from a Smartphone. Other Mobile App features - Predictive Dialers, CTI integration, Callbacks, Dispositions.\nAvailable on Cloud & On-premise.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d92c1e17-4538-45ad-9fdf-24b94caa48e7.png","url":"https://www.capterra.ae/software/85852/ameyo","@type":"ListItem"},{"name":"wolkvox","position":20,"description":"Set up an AI-optimized call center: create an army of digital agents that automate processes and allow human advisors to handle more complex and personalized requests.\n\nAn advisor can manage up to 10 simultaneous calls, follow a script during the conversation, access real-time analytics to make assertive decisions and consult customer information using preview dialing in the Campaigns module or our CRM.\n\nConfigure IVRs, view real-time and historical reports, access call recordings and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a89a720-3f04-40be-a278-41d5df270421.png","url":"https://www.capterra.ae/software/193276/wolkvox","@type":"ListItem"},{"name":"InfoFlo","position":21,"description":"We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions. We are the only VoIP provider on this list who charges per line and not per extension. No hidden costs, no gimmicks. If you are currently paying per extension then you are overpaying.\n\nSure, you could work with a bigger VoIP provider, but bigger doesn¿t mean better. No one can match us head on when it comes to our superior technology or customer-first pricing model. Pay per line","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/06dc248a-f5da-4a6a-ac4b-25dbfaadb6b7.png","url":"https://www.capterra.ae/software/96628/infoflo","@type":"ListItem"},{"name":"Fullfree","position":22,"description":"Fullfree features cloud-sharing tools that enable multiple individuals to share and simultaneously edit files from remote locations. The access rights function allows company administrators to restrict data and functions accessible to users. The software automatically backs up data during every editing operation, letting establishments in Japan restore files and information after unexpected losses. Users may also create invoices, receipts, estimates, and delivery statements in Excel and incorporate them into the system. Businesses can create mailing labels and output data in PDF, HTML, or Excel formats. Additionally, they can manage hierarchical data, multiple values, and related information in table format.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/04614047-0608-4983-a2f2-3b3671239166.png","url":"https://www.capterra.ae/software/1041248/fullfree","@type":"ListItem"},{"name":"MightyCall","position":23,"description":"MightyCall is a flexible & scalable cloud-based call center solution designed specifically
for small & mid-sized businesses.\n\nSet up - Enjoy the simple setup process with our intuitive flowchart.\nCommunicate - Manage the flow of both incoming and
outbound calls and increase your team’s
productivity.\nCollaborate - Track performance and route calls to your team members based on their roles and knowledge.\nReach out - Reach more targeted contacts with the auto dialer and improve engagement rates.\nSupervise - Train and supervise agents in real-time
and obtain precise performance data.\n\nMightyCall has customer support and free live onboarding sessions designed to maximize a system's potential in the shortest amount of time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/54b8541d-3781-4332-a14c-34607a6df68b.png","url":"https://www.capterra.ae/software/135394/mightycall","@type":"ListItem"},{"name":"Amazon Connect","position":24,"description":"Amazon Connect is a cloud-based contact center service offering cost-effective customer service with technologies, including machine learning, interactive voice response, and intelligent call routing. It enables companies to provide personalized experiences across channels such as voice, chat, and messaging.\n\nAgents can deliver superior experiences using an AI-powered workspace that offers a comprehensive view of the customer. The AI assistant provides real-time responses and recommended actions, reducing training time and after-contact work.\n\nAmazon Connect provides analytics and optimization tools for real-time insights, agent performance evaluation, and tailored coaching to enhance customer satisfaction. Workforce management features help forecast contact volume and optimize agent utilization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af8c245f-68a1-44b3-8ab0-a6cb44a06291.jpeg","url":"https://www.capterra.ae/software/1017140/amazon-connect","@type":"ListItem"},{"name":"Avaya UCaaS","position":25,"description":"Avaya UCaaS (formerly Avaya Aura Contact Center) helps creates natural connections, whether human or digital, across all communication channels. Businesses can drive and align processes, people, applications to power better decision making. collaboration and, information sharing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/19378a41-5240-4c2a-a90f-82801a633a52.png","url":"https://www.capterra.ae/software/1174/crm-central","@type":"ListItem"}],"numberOfItems":25}
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