---
description: Discover and compare Customer Service Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Customer Service Software for Windows - Price comparison & Reviews - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Service Software for Windows](https://www.capterra.ae/directory/22/customer-service/software) > [Page 7](https://www.capterra.ae/directory/22/customer-service/software?page=7)

# Customer Service Software

Canonical: https://www.capterra.ae/directory/22/customer-service/software

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> Customer Service software enables an organization to manage and track customer relationships and support services.

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## Products

1. [Social Intents](https://www.capterra.ae/software/211547/social-intents) — 4.7/5 (10 reviews) — AI-powered live chat and chatbots to talk to your customers right from Microsoft Teams, Slack, Google Chat, WhatsApp and SMS.
2. [Teamlead](https://www.capterra.ae/software/1011341/rooster-planner) — 4.6/5 (10 reviews) — With Teamlead, every customer service team — big or small — can predict their workload and automatically schedule their agents.
3. [InfiniTalk](https://www.capterra.ae/software/1031932/infinitalk) — 4.5/5 (10 reviews) — Call center system used by Japanese contact center operators for ACD routing, IVR input, recording, text analysis, reporting, chatting.
4. [Velaro](https://www.capterra.ae/software/116972/velaro) — 3.9/5 (9 reviews) — Provide real-time support through live chat, messaging, chatbots, and voice so customers get reliable answers when they need them.
5. [Steam-connect](https://www.capterra.ae/software/158092/steam-connect) — 4.9/5 (9 reviews) — Steam-connect allows businesses to keep track of all conversations with customers - by phone, SMS, or social media.
6. [Diabolocom](https://www.capterra.ae/software/181150/diabolocom) — 4.9/5 (9 reviews) — As a telecom operator and cloud software vendor, we empower Customer Service \& Sales teams to effectively handle all interactions.
7. [Surfboard](https://www.capterra.ae/software/1039354/surfboard) — 4.6/5 (9 reviews) — Surfboard is a collaborative shift planning and scheduling tool for customer service teams.
8. [InGenius](https://www.capterra.ae/software/156349/ingenius-connector-enterprise) — 4.9/5 (8 reviews) — InGenius connects telephone systems into leading CRMs for more productive customer service teams and world-class customer experiences.
9. [FuseDesk](https://www.capterra.ae/software/159468/fusedesk) — 4.0/5 (8 reviews) — Win more raving fans with the only helpdesk youll ever need. FuseDesk is an easy to use customer service platform for all channels.
10. [SightCall](https://www.capterra.ae/software/170703/sightcall) — 4.1/5 (8 reviews) — See more, solve faster, serve better. SightCall enables you to deliver instant service through enriched video and workflow experiences.
11. [Khoros Care](https://www.capterra.ae/software/184924/khoros-care) — 4.8/5 (8 reviews) — Khoros care enables you to manage social campaigns and responses with precision and efficiency.
12. [Engage 365](https://www.capterra.ae/software/1023023/engage-365) — 4.1/5 (8 reviews) — Drive lasting customer loyalty with Engage365, a Customer Engagement solution powered by Microsoft Dynamics CRM.
13. [Fireberry](https://www.capterra.ae/software/1033535/fireberry) — 5.0/5 (8 reviews) — Fireberry is a unified customer platform tailored to your business-specific needs.
14. [ServicePRO](https://www.capterra.ae/software/31608/servicepro) — 4.4/5 (7 reviews) — ServicePRO® is an enterprise service desk software that is available as a cloud-hosted solution as well as an on-premise installation.
15. [Dynamics 365 Customer Service](https://www.capterra.ae/software/213170/dynamics-365-customer-service) — 4.4/5 (7 reviews) — Customer service management solution that helps businesses identify and solve service issues to create personalized buyer experiences.
16. [WhosOn](https://www.capterra.ae/software/95268/whoson) — 4.7/5 (6 reviews) — Smart live chat software from the UK leaders. WhosOn offers advanced scale, security, and customisation scope. Take out a trial today.
17. [Howazit](https://www.capterra.ae/software/153612/howazit) — 4.5/5 (6 reviews) — Collect customer feedback at relevant touchpoints, measure customer experience, and then take smart actions based on collected feedback
18. [KronoDesk](https://www.capterra.ae/software/1003055/kronodesk) — 4.0/5 (6 reviews) — With KronoDesk you can focus on helping your customers, not configuring the the tools to help and support them.
19. [SanCCS](https://www.capterra.ae/software/1020456/sanccs) — 5.0/5 (6 reviews) — We understand the importance of providing exceptional support to our valued customers, as it is key to maintaining strong relationships
20. [Essembi](https://www.capterra.ae/software/1060833/essembi) — 5.0/5 (6 reviews) — Not just another tool for software teams. Essembi replaces your mess of tools with one platform. To help you build better software.
21. [Revelation helpdesk](https://www.capterra.ae/software/6682/revelation-helpdesk) — 3.6/5 (5 reviews) — 100% web-based help desk application that will improve your business management \& your customer relations.
22. [Toonimo](https://www.capterra.ae/software/144699/toonimo) — 4.8/5 (5 reviews) — Toonimo is a leading Digital Adoption Platform for enterprises who want to streamline employee training and user onboarding efforts.
23. [SmarterTrack](https://www.capterra.ae/software/116529/smartertrack) — 4.4/5 (5 reviews) — Help desk application for tracking, managing, and reporting on customer service and communications, including sales and support issues.
24. [Accon](https://www.capterra.ae/software/187300/accon) — 4.8/5 (5 reviews) — Enterprise resource planning suite that helps businesses manage purchases, inventory levels, contracts, sales, billing, and expenses.
25. [Innosoft Field Service Management](https://www.capterra.ae/software/202172/innosoft-mobile-field-service) — 5.0/5 (5 reviews) — Modern, web-based and cloud-compatible field service management. Ticketing, resource / resource planning \& mobile technician connection

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## Related Categories

- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.ae/directory/30906/customer-engagement/software)
- [Call Center Software](https://www.capterra.ae/directory/30007/call-center/software)
- [Help Desk & Ticketing Software](https://www.capterra.ae/directory/30008/help-desk/software)
- [Contact Center Software](https://www.capterra.ae/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.ae/directory/22/customer-service/software)
- [All Categories](https://www.capterra.ae/directory)

-----

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