---
description: Discover and compare Customer Service Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Customer Service Software for Windows - Price comparison & Reviews - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Service Software for Windows](https://www.capterra.ae/directory/22/customer-service/software) > [Page 3](https://www.capterra.ae/directory/22/customer-service/software?page=3)

# Customer Service Software

Canonical: https://www.capterra.ae/directory/22/customer-service/software

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> Customer Service software enables an organization to manage and track customer relationships and support services.

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## Products

1. [Freshchat](https://www.capterra.ae/software/158117/freshchat) — 4.1/5 (115 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
2. [Acctivate Inventory Management](https://www.capterra.ae/software/94790/acctivate) — 4.1/5 (112 reviews) — A real-time inventory management and high-volume order fulfillment add-on solution for growth-focused businesses using QuickBooks.
3. [TOPdesk](https://www.capterra.ae/software/127562/topdesk) — 4.4/5 (110 reviews) — TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what.
4. [InvGate Service Management](https://www.capterra.ae/software/133392/service-desk) — 4.6/5 (108 reviews) — InvGate Service Management is the solution of choice for organizations looking for a state-of-the-art ITSM solution with lower TCO.
5. [Comm100](https://www.capterra.ae/software/108889/comm100-live-chat) — 4.7/5 (108 reviews) — Comm100 is a global provider of innovative AI-powered omnichannel customer support solutions for commercial, government, and nonprofit.
6. [monday service](https://www.capterra.ae/software/1069948/monday-service) — 4.6/5 (108 reviews) — AI-powered service management that scales without complexity. Triage, route, and resolve requests faster with built-in AI
7. [Bright Pattern](https://www.capterra.ae/software/130369/bright-pattern) — 4.8/5 (104 reviews) — Leading provider of AI-powered omnichannel cloud contact center software.
8. [Ameyo](https://www.capterra.ae/software/85852/ameyo) — 4.2/5 (100 reviews) — Ameyo Voice to help you connect with your customers. Experience unmatched call quality, intelligent routing and advanced voice features
9. [HappyFox Help Desk](https://www.capterra.ae/software/83211/happyfox) — 4.6/5 (92 reviews) — A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels.
10. [Efficy CRM](https://www.capterra.ae/software/149894/efficy-crm) — 4.0/5 (90 reviews) — Known as Europe’s most flexible CRM, Efficy offers a completely customisable solution that will empower your employees.
11. [Assembled](https://www.capterra.ae/software/195644/assembled) — 4.7/5 (85 reviews) — AI-powered customer service workforce management with predictive forecasting and flexible scheduling.
12. [Whatfix](https://www.capterra.ae/software/143008/whatfix) — 4.6/5 (77 reviews) — Whatfix maximizes the ROI of digital investments by enabling end-users with GenAI-driven in-app guidance and simulated training.
13. [Mojo Helpdesk](https://www.capterra.ae/software/128650/mojo-helpdesk) — 4.4/5 (74 reviews) — Complete with a self-service knowledge base, contact ticket portal, round-robin assignments, canned responses, time tracking, and more.
14. [Dialshree](https://www.capterra.ae/software/144944/dialshree) — 4.7/5 (74 reviews) — Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries.
15. [LiveHelpNow](https://www.capterra.ae/software/99093/livehelpnow-suite) — 4.6/5 (72 reviews) — Omnichannel customer engagement platform: Live Chat, SMS Text integration, Support Ticket Management, Knowledge Base, Facebook and more
16. [FluentStream](https://www.capterra.ae/software/138973/fluentstream) — 4.6/5 (71 reviews) — FluentCloud is a cloud based business phone system that focuses on being more affordable for your business and improving reliability.
17. [Vonage Contact Center](https://www.capterra.ae/software/104649/contactworld) — 4.3/5 (70 reviews) — Cloud-based contact centre solution that offers queue visibility, conversation analyzer, sentiment analysis, auto dialer, and more.
18. [Kavkom](https://www.capterra.ae/software/140624/predictive-dialer-pbx) — 4.7/5 (70 reviews) — Auto dialer, Voice Broadcasting, Cloud PBX, CRM, DIDs, Videoconference. Collaborating with your customers and teams becomes easier\!
19. [Tracker](https://www.capterra.ae/software/115913/tracker) — 4.4/5 (66 reviews) — Powerful, affordable, and fully configurable customer service solution for modern B2B businesses.
20. [Upnify CRM](https://www.capterra.ae/software/1014742/upnify-crm) — 4.8/5 (64 reviews) — Upnify CRM, designed by sales Professionals, is the sales management system that will help you to increase your company's revenue.
21. [WalkMe](https://www.capterra.ae/software/131194/walkme) — 4.4/5 (63 reviews) — WalkMe simplifies software adoption with AI-powered guidance and automation, maximizing efficiency and ROI.
22. [Chaport](https://www.capterra.ae/software/164545/chaport-live-chat) — 4.9/5 (63 reviews) — Multi-channel live chat solution with chatbots, knowledge base, auto-invitations, employee-to-employee transferring, and group chats.
23. [Deepser](https://www.capterra.ae/software/178946/deepser) — 4.6/5 (56 reviews) — Deepser boosts customer service with a customizable portal, multichannel tickets, SLAs, automation \& reporting— all in one tool.
24. [Froged](https://www.capterra.ae/software/196490/froged) — 4.5/5 (56 reviews) — Improve your Customer Service and nurture your clients throughout their entire lifecycle on a single and affordable platform.
25. [Re:amaze](https://www.capterra.ae/software/132952/reamaze) — 4.8/5 (53 reviews) — Support, engage, and convert customers on a single platform. Helpdesk and customer communications software designed for your business.

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## Related Categories

- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.ae/directory/30906/customer-engagement/software)
- [Call Center Software](https://www.capterra.ae/directory/30007/call-center/software)
- [Help Desk & Ticketing Software](https://www.capterra.ae/directory/30008/help-desk/software)
- [Contact Center Software](https://www.capterra.ae/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.ae/directory/22/customer-service/software)
- [All Categories](https://www.capterra.ae/directory)

-----

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It is a highly scalable, robust, secure, and feature-rich solution, which is perfect to use for all scaled businesses and call centers.\nOur VoIP \n\nDialShree has some futuristic add-ons to offer more consolidated call center software to specific industries.\nVisit us @ https://elisiontec.com/products/contact-center-software/","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cca13c20-b6b9-495a-b6bc-fe2d58900e0f.jpeg","url":"https://www.capterra.ae/software/144944/dialshree","@type":"ListItem"},{"name":"LiveHelpNow","position":15,"description":"LiveHelpNow is an omnichannel software solutions provider for all of your customer support, contact center, lead generation, and help desk needs.\n\nCapabilities include live chat, SMS text-to-chat, ticket management, chatbots, knowledge base, social media messaging, live chat agents, enterprise level reporting, KPI dashboards and more. \n\nFinally, provide the data and resources your agents need to delight your customers. \n\n#1 Live Chat Software 8 years in a row by Business.com.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8fb1b65-7b6d-4c2e-9111-85ff35512468.png","url":"https://www.capterra.ae/software/99093/livehelpnow-suite","@type":"ListItem"},{"name":"FluentStream","position":16,"description":"FluentStream has created a  business phone system with customer service in mind. 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Enabling businesses with contact centers that rely on those CRMs to deliver great customer experiences and enhanced productivity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/37dbba52-bdb5-4a00-a50b-dc57a7802267.png","url":"https://www.capterra.ae/software/104649/contactworld","@type":"ListItem"},{"name":"Kavkom","position":18,"description":"Hosted VoIP Business Phone Services and More\nKavkom business cloud hosted solutions help enterprises serve their customers better and increase sales with mobile and flexible solutions that allow do business faster, anywhere, anytime. \nFrom hosted VoIP business phone services and cloud-based call center software to unified communications, our services are easy to use, advanced, reliable and tailor-made.\nCollaborating with your customers and your teams becomes easier!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4926ef8c-c02a-4dae-86a9-085eb1a2484b.png","url":"https://www.capterra.ae/software/140624/predictive-dialer-pbx","@type":"ListItem"},{"name":"Tracker","position":19,"description":"PhaseWare's fully configurable customer service and support solutions will help your B2B company manage, monitor, and measure critical customer service interactions. 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Enhance your management skills with Upnify, standardizing the phases of your commercial process and make a successful impression on your prospects.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0e773959-b7b5-4014-ba9f-5d64118f4ebe.png","url":"https://www.capterra.ae/software/1014742/upnify-crm","@type":"ListItem"},{"name":"WalkMe","position":21,"description":"WalkMe is the leading Digital Adoption Platform (DAP), helping organizations maximize software adoption, boost productivity, and streamline user experiences. Powered by AI and patented DeepUI™ technology, WalkMe provides real-time, in-app guidance, automation, and analytics to eliminate friction in digital workflows.  \n\nTrusted by global enterprises like IBM and Cisco, WalkMe accelerates software adoption by 60%, reduces onboarding time by 35%, and cuts business errors by 41%. Whether for Salesforce, Workday, or custom platforms, WalkMe ensures seamless technology adoption, improving efficiency and ROI.  \n\nTransform how your workforce engages with technology—boost compliance, enhance data accuracy, and drive digital transformation with WalkMe.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cabe1a51-9a3b-43c4-9e09-9d2f630d8e1e.png","url":"https://www.capterra.ae/software/131194/walkme","@type":"ListItem"},{"name":"Chaport","position":22,"description":"Chaport is a modern live chat solution with chatbots, auto-invitations, knowledge base, integrations with email, Facebook, Viber, and Telegram, offline messaging, employee-to-employee transferring, group chat capabilities, and much more. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Besides, it provides web-, desktop, and mobile apps so that you can chat with customers from any device and location.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e47a5712-6b4e-4c96-97a1-a1f801335a5e.png","url":"https://www.capterra.ae/software/164545/chaport-live-chat","@type":"ListItem"},{"name":"Deepser","position":23,"description":"Deepser empowers your customer service with an all-in-one, robust platform. It offers a customizable customer portal, multi-channel ticket management (email, Microsoft Teams, portal), and automated workflows to streamline operations. Built-in SLAs ensure timely responses, while integrated surveys and reporting tools help you measure and improve service quality. Deepser centralizes all support activities, helping your team respond faster, stay organized, and deliver a better customer experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/276d005f-9eb6-4a86-b7d6-6fb1bf357348.png","url":"https://www.capterra.ae/software/178946/deepser","@type":"ListItem"},{"name":"Froged","position":24,"description":"If you're looking for a tool to improve your Customer Service and Retention process you definitely take a look at FROGED .\n\nOur tool has been designed to nurture your customers throughout their entire lifecycle. \n\nWith FROGED you will be able to increase engagement, retention, and reduce churn. Serve your customer's unique needs with customized email campaigns, a beautifully integrated knowledge base, live chat, and automated messages .\n\n7-day FREE Trial","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec54a8a7-fd59-4b6b-9ba5-41a51a1ffd07.png","url":"https://www.capterra.ae/software/196490/froged","@type":"ListItem"},{"name":"Re:amaze","position":25,"description":"Re:amaze is a web based helpdesk and customer communications platform to help businesses support, engage, and convert customers. Built for high-scalability and designed with your customers in mind, Re:amaze provides crucial support features like chat and automatic customer engagement as well as integrations for your social media, mobile, and email channels. Re:amaze also offers management solutions for team workflows, shared inboxes, FAQ, reporting, and satisfaction surveys.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9b96508-7096-4abe-863f-49ebc8832b29.png","url":"https://www.capterra.ae/software/132952/reamaze","@type":"ListItem"}],"numberOfItems":25}
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