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Retail Management Systems Software

Retail Management Systems software manages financial reporting, accounting, and operations of retail stores by integrating core business processes such as point of sale (POS), customer relationship management (CRM), inventory management, accounting, human resources, marketing and eCommerce. By implementing a Retail Management System, organizations can increase sales, decrease costs, and maximize their competitive advantage. These applications facilitate the distribution of key data throughout an enterprise and provide the infrastructure for accurate sales reporting and revenue forecasting.

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Deliver an exceptional customer experience, across all selling channels, on a single, unified platform with NetSuite retail management. Learn more about NetSuite
NetSuite provides an end-to-end cloud retail management system for accounting, inventory and order management, CRM, point-of-sale, and ecommerce. With a singular instance of data across your entire manufacturing, wholesale and retail operations. NetSuite enables businesses to manage the entire organization on a single, unified cloud platform, available anytime, anywhere. Learn more about NetSuite

Features

  • CRM Software
  • eCommerce Management
  • Loyalty Program
  • Multi-Location
  • Purchase Order Management
  • Returns Management
  • Employee Management
  • Merchandise Management
  • Reporting/Analytics
  • Accounting Integration
  • Order Management Software
  • Retail Inventory Management Software
Pipedrive is an easy-to-implement CRM software tool that helps you focus on the activities that drive deals to close. Learn more about Pipedrive
Pipedrive is a sales-focused customer relationship management tool that teams of all sizes love using. With 100,000+ paying customers spanning 179 countries, sales teams are drawn in by our CRM's simple yet powerful design that prioritizes usability above all else. When using Pipedrive, nothing falls through the cracks, allowing your team to spend less time filing and more time selling, with a CRM software that's both agile and powerful. Learn more about Pipedrive

Features

  • CRM Software
  • eCommerce Management
  • Loyalty Program
  • Multi-Location
  • Purchase Order Management
  • Returns Management
  • Employee Management
  • Merchandise Management
  • Reporting/Analytics
  • Accounting Integration
  • Order Management Software
  • Retail Inventory Management Software
ERP made easy for Retail, Restaurant, Distribution & Enterprise businesses on the digital path helping them stay competitive Learn more about GoFrugal
Gofrugal Technologies have been providing Point of Sale Software for Retail. Restaurant and Distribution businesses since 2004, in the form of complete business automation solutions paired with mobile apps and cloud solutions. Headquartered in Chennai, India, our technological footprint has grown to benefit of 25,000+ retail businesses across 50+ countries. Our key focus is on providing a great customer experience with our digital solutions Learn more about GoFrugal

Features

  • CRM Software
  • eCommerce Management
  • Loyalty Program
  • Multi-Location
  • Purchase Order Management
  • Returns Management
  • Employee Management
  • Merchandise Management
  • Reporting/Analytics
  • Accounting Integration
  • Order Management Software
  • Retail Inventory Management Software
Complete lost and found management solution. Give your end-customers the power to search and claim their lost property online. Learn more about iLost for Business
Complete Lost and Found management solution. Give your customers the power to search and claim their lost property online. Over 400 Government, SME & Enterprise clients with over 8000 co-workers around the globe using iLost on a daily basis. Fully configurable with 50+ features for your organization and a multilingual Customer Support via phone & e-mail available for your customer, with a total score of 4.5 based on >12.000 reviews. iLost is proud owner of both an ISO 27001 & 9001 certification. Learn more about iLost for Business

Features

  • CRM Software
  • eCommerce Management
  • Loyalty Program
  • Multi-Location
  • Purchase Order Management
  • Returns Management
  • Employee Management
  • Merchandise Management
  • Reporting/Analytics
  • Accounting Integration
  • Order Management Software
  • Retail Inventory Management Software
WooPOS -- Point of sale and inventory management for WooCommerce and Shopify. Fit businesses for up to 1000 employees and 1M products. Learn more about WooPOS
High-end enterprise level retail Point Of Sale and Inventory Management on Windows Desktop with affordable pricing. WooPOS covers every aspect of your retail business. Customizable for all types of retail Industries. Features include CRM, customer loyalty, employee commission, time-card, auto discount rules, tax by zip code, hybrid online and offline database, 500 comprehensive analytics reports. Deep e-commerce integration including WooCommerce and Shopify. Learn more about WooPOS

Features

  • CRM Software
  • eCommerce Management
  • Loyalty Program
  • Multi-Location
  • Purchase Order Management
  • Returns Management
  • Employee Management
  • Merchandise Management
  • Reporting/Analytics
  • Accounting Integration
  • Order Management Software
  • Retail Inventory Management Software
Quant is a cloud solution for the management of retail space, product categories, planograms, shelf labels and automatic ordering. Learn more about Quant
In Quant, our clients draw and manage the floorplans of thousands of stores and publish hundreds of thousands of planograms every year. Thanks to the smart automatic generating of planograms optimized according to sales based on user-defined templates it is possible to maintain the planograms in up-to-date state also in large sales networks with diverse stores without increasing demands on human resources. Learn more about Quant

Features

  • CRM Software
  • eCommerce Management
  • Loyalty Program
  • Multi-Location
  • Purchase Order Management
  • Returns Management
  • Employee Management
  • Merchandise Management
  • Reporting/Analytics
  • Accounting Integration
  • Order Management Software
  • Retail Inventory Management Software
From payments to credit to fraud protection, PayPal Commerce Platform helps you meet your customers where they are.
Over 26 million businesses choose PayPal to power their online payments both home and abroad. With easy setup, world-class fraud and seller protection tools, youll be able to reach more buyers and driver higher sales with PayPal. Whether youre selling on your own website or on marketplaces or via social media you can receive and send payments anywhere in the world with your all-in-one business account for online payments 24/7 Fraud Protection - Easy Integration - Global Expertise Learn more about PayPal

Features

  • CRM Software
  • eCommerce Management
  • Loyalty Program
  • Multi-Location
  • Purchase Order Management
  • Returns Management
  • Employee Management
  • Merchandise Management
  • Reporting/Analytics
  • Accounting Integration
  • Order Management Software
  • Retail Inventory Management Software
Cloud-based service that allows you to create anything from simple websites to complex applications for businesses of all sizes.
Google Cloud Platform is cloud-based service that allows you to create anything from simple websites to complex applications for businesses of all sizes in all industries. Google Cloud Platform offers a scalable data warehouse powered by cloud storage and machine learning, as well as relational databases for transactions, complex queries, and more. New customers get $300 in free credits during the first 90 days after exhausting free usage which is available across 20+ different products. Learn more about Google Cloud

Features

  • CRM Software
  • eCommerce Management
  • Loyalty Program
  • Multi-Location
  • Purchase Order Management
  • Returns Management
  • Employee Management
  • Merchandise Management
  • Reporting/Analytics
  • Accounting Integration
  • Order Management Software
  • Retail Inventory Management Software
The easy way to schedule, track time, attendance, and communicate with workers. Save time. Improve accountability. 14-day free trial.
When I Work is an easy way for businesses to schedule, track time and attendance, and communicate with their hourly employees. Put the schedule and time clock in every employee's pocket with free iOS and Android apps. Keep track of time off, employee availability, and manage shift swaps with just a few clicks. Integrate with your payroll provider to streamline the process and avoid human error. Get started with a 14-day free trial now. Learn more about When I Work

Features

  • CRM Software
  • eCommerce Management
  • Loyalty Program
  • Multi-Location
  • Purchase Order Management
  • Returns Management
  • Employee Management
  • Merchandise Management
  • Reporting/Analytics
  • Accounting Integration
  • Order Management Software
  • Retail Inventory Management Software
This cloud-based POS centralizes inventory management, employee management, sales reporting & accounting across locations and channels.
This POS platform makes retail easier for everyone. Whether you’re just getting started or building your empire, Lightspeed’s got you covered. Simplify inventory management with a sophistacted product catalog that unites all your locations from a single dashboard. - Manage Inventory faster - Get Lightspeed's Hardware - Create exceptional customer experiences - Keep an eye on performance in over 40 built-in reports - Lightspeed Payments Learn more about Lightspeed Retail

Features

  • CRM Software
  • eCommerce Management
  • Loyalty Program
  • Multi-Location
  • Purchase Order Management
  • Returns Management
  • Employee Management
  • Merchandise Management
  • Reporting/Analytics
  • Accounting Integration
  • Order Management Software
  • Retail Inventory Management Software
Fishbowl helps small retailers automate their supply chain.
If you’re a retailer, there’s no shortage of information backing you up when it comes to keeping your business running smoothly. Fishbowl provides easy-to-use software that leverages your existing data and technology to automate the retail process from purchase order through receipt. Easily track inventory and manage orders from multiple locations with real-time information while reducing costs, maximizing profitability and improving customer service across your supply chain. Learn more about Fishbowl

Features

  • CRM Software
  • eCommerce Management
  • Loyalty Program
  • Multi-Location
  • Purchase Order Management
  • Returns Management
  • Employee Management
  • Merchandise Management
  • Reporting/Analytics
  • Accounting Integration
  • Order Management Software
  • Retail Inventory Management Software
QuickBooks Commerce enables you to manage inventory and orders for your multichannel business and keep track of products.
QuickBooks Commerce enables you to manage inventory and orders for your multichannel business and keep track of your products as you sell and restock across multiple warehouse locations and channels. QuickBooks Commerce allows brands to automate and integrate their commerce platforms and get powerful insights into all their sales data on-demand. Learn more about QuickBooks eCommerce

Features

  • CRM Software
  • eCommerce Management
  • Loyalty Program
  • Multi-Location
  • Purchase Order Management
  • Returns Management
  • Employee Management
  • Merchandise Management
  • Reporting/Analytics
  • Accounting Integration
  • Order Management Software
  • Retail Inventory Management Software
Cin7 is a highly configurable inventory management, and order management solution with best-in-class built-in EDI and 700 integrations.
Cin7 is a highly configurable inventory management and order management solution with built-in EDI and integrations to all the popular eCommerce platforms, marketplaces, and 3PLs. It's best-in-class for all combinations of B2B and D2C sales channels, warehouses, shipping, and fulfillment. Cin7 provides exceptional automations, workflows, reports, and analysis to enable brands, retailers, and wholesalers to operate efficiently as they scale and efficiently match demand to supply. Learn more about Cin7 Omni

Features

  • CRM Software
  • eCommerce Management
  • Loyalty Program
  • Multi-Location
  • Purchase Order Management
  • Returns Management
  • Employee Management
  • Merchandise Management
  • Reporting/Analytics
  • Accounting Integration
  • Order Management Software
  • Retail Inventory Management Software
Sell more, worry less. Simplify your selling with Square for Retail. Try it free for 30 days.
Square for Retail is a platform of software, hardware, and payments for retail businesses. Its built for your storefront and back office. Its built for boosting sales and cutting costs. Its built for making the complicated stuff simple. Ring up a sale in seconds by scanning a bar code or searching with a keyword. Attach a customer or card on file to the sale for a seamless and fast checkout. Add inventory from your point of sale and instantly create customer profiles. Try it free for 30 days! Learn more about Square for Retail

Features

  • CRM Software
  • eCommerce Management
  • Loyalty Program
  • Multi-Location
  • Purchase Order Management
  • Returns Management
  • Employee Management
  • Merchandise Management
  • Reporting/Analytics
  • Accounting Integration
  • Order Management Software
  • Retail Inventory Management Software
An all-in-one point-of-sale & payments system, Clover integrates the functions of a cash register, card payment terminal, & POS system.
Clover is an all-in-one point-of-sale and payments system that integrates the functions of a cash register, card payment terminal, and POS system. As a cloud-based platform supporting a suite of devices, Clover makes it easier and faster than ever to run your business. Built-in capabilities allow you to simplify daily tasks, speed up transactions, engage customers, and accept the latest payments effortlessly. Clover also offers a robust App Market, with 300+ apps available and growing. Learn more about Clover

Features

  • CRM Software
  • eCommerce Management
  • Loyalty Program
  • Multi-Location
  • Purchase Order Management
  • Returns Management
  • Employee Management
  • Merchandise Management
  • Reporting/Analytics
  • Accounting Integration
  • Order Management Software
  • Retail Inventory Management Software
Combine POS in multiple outlets and locations with powerful inventory management and accounting software with DEAR.
Combine POS in multiple outlets and locations with powerful inventory management and accounting software with DEAR. Cloud-based sales, returns, discounts, and cash management from any mobile device or browser. Integrate with major payment providers like Stripe and Square for seamless card payments. Sync POS sales directly with your accounting system and inventory management to maintain accurate stock levels and financial reporting in real time, without burdening your retail staff. Learn more about Cin7 Core

Features

  • CRM Software
  • eCommerce Management
  • Loyalty Program
  • Multi-Location
  • Purchase Order Management
  • Returns Management
  • Employee Management
  • Merchandise Management
  • Reporting/Analytics
  • Accounting Integration
  • Order Management Software
  • Retail Inventory Management Software
One POS system that sits at the centre of your retail operation. Manage your stock, staff, sales, data and payments from anywhere.
One POS system that sits at the centre of your retail operation. Manage your stock, staff, sales, data and payments from anywhere. Onboard and train staff in minutes. Seamlessly add eCommerce, Click & Collect or delivery. Track margin data to identify your most profitable products. Save hours of time with automated, real-time stock counts. Integrate with your preferred payment partner Ideal for clothing, vape, convenience, grocery, gift shop and more. Learn more about Epos Now

Features

  • CRM Software
  • eCommerce Management
  • Loyalty Program
  • Multi-Location
  • Purchase Order Management
  • Returns Management
  • Employee Management
  • Merchandise Management
  • Reporting/Analytics
  • Accounting Integration
  • Order Management Software
  • Retail Inventory Management Software
Powering thousands of resale stores, SimpleConsign is the point of sale (POS) and inventory management software of choice.
SimpleConsign’s point of sale (POS) and inventory management software is the system of choice for the resale industry. With SimpleConsign, you can make transactions easy for customers and staff, manage multiple types of inventory (consignment, buy outright, vendor-owned, store-owned), run custom reports to gain valuable business insights, and build loyalty with your suppliers and consignors. Get ahead of the resale competition with SimpleConsign. Learn more about SimpleConsign

Features

  • CRM Software
  • eCommerce Management
  • Loyalty Program
  • Multi-Location
  • Purchase Order Management
  • Returns Management
  • Employee Management
  • Merchandise Management
  • Reporting/Analytics
  • Accounting Integration
  • Order Management Software
  • Retail Inventory Management Software
With PHP POS on Mac, PC, iOS or Droid, pay no more than $39/mo. per location for advanced features needed in today's retail marketplace
Powerful Mac, PC, iOS, Android Retail POS designed for a small to medium size business and its' multiple locations. Service and support starts with a no obligation trial then $39/month per location with multiple billing options. PHP POS provides ongoing software updates and industry leading US support. Comparable features include Ecommerce, open platform credit card integration, store accounts, loyalty programs and other advanced features that you expect in today's retail marketplace. Learn more about PHP Point of Sale

Features

  • CRM Software
  • eCommerce Management
  • Loyalty Program
  • Multi-Location
  • Purchase Order Management
  • Returns Management
  • Employee Management
  • Merchandise Management
  • Reporting/Analytics
  • Accounting Integration
  • Order Management Software
  • Retail Inventory Management Software
A leading software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate, and grow.
BigCommerce (Nasdaq: BIGC) is a leading software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online. As a leading open SaaS solution, BigCommerce provides merchants enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of companies across 150 countries and numerous industries use BigCommerce, including Ben & Jerry’s, S.C. Johnson, Skullcandy, Sony and Vodafone. Learn more about BigCommerce

Features

  • CRM Software
  • eCommerce Management
  • Loyalty Program
  • Multi-Location
  • Purchase Order Management
  • Returns Management
  • Employee Management
  • Merchandise Management
  • Reporting/Analytics
  • Accounting Integration
  • Order Management Software
  • Retail Inventory Management Software
The best online publishing tool if you want to easily create and publish catalogs, brochures, magazines, portfolios and more.
Flipsnack is an online publishing platform used by people to create and publish digital catalogs, magazines, and other types of publications. It helps retailers to sell more products by adding interactive features in their publications such as a shopping list, buy buttons, photo slideshows, and even integrating their Shopify store. Just upload your PDF and turn it into a stunning digital catalog, with page-flip effects. Or simply use our Design Studio to create your publications from scratch. Learn more about Flipsnack

Features

  • CRM Software
  • eCommerce Management
  • Loyalty Program
  • Multi-Location
  • Purchase Order Management
  • Returns Management
  • Employee Management
  • Merchandise Management
  • Reporting/Analytics
  • Accounting Integration
  • Order Management Software
  • Retail Inventory Management Software
Cin7 Orderhive is the ultimate automated eCommerce order management, and inventory management software for retailers and wholesalers.
Cin7 Orderhive is order, shipping, and inventory management software for online retailers and marketplace sellers. Automate, track, and manage your orders from the 16 most popular marketplaces, and 9 most popular online stores like Shopify, WooCommerce, etc. Easily set automation rules to efficiently process 10 to 1000s of orders per day including automated, integrated shipping, fulfillment, 3PLs, and drop shipping. Learn more about Orderhive

Features

  • CRM Software
  • eCommerce Management
  • Loyalty Program
  • Multi-Location
  • Purchase Order Management
  • Returns Management
  • Employee Management
  • Merchandise Management
  • Reporting/Analytics
  • Accounting Integration
  • Order Management Software
  • Retail Inventory Management Software
Web-based retail point-of-sale and inventory management software that works with any device. Starts at $99/month.
Vend is a cloud-based point-of-sale and retail management platform for brick and mortar retailers. Merchants use Vend to sell, measure, manage and grow their business. Accept payments, track customers, manage inventory, provide loyalty incentives and run business analytics for real-time insights into business performance. Vend gives retailers access tools more powerful and intuitive than enterprise systems, at a fraction of the cost. Learn more about Vend

Features

  • CRM Software
  • eCommerce Management
  • Loyalty Program
  • Multi-Location
  • Purchase Order Management
  • Returns Management
  • Employee Management
  • Merchandise Management
  • Reporting/Analytics
  • Accounting Integration
  • Order Management Software
  • Retail Inventory Management Software
AIM is a complete point of sale, inventory management, accounting and business software for the retail industry. (AIM is EMV-ready)
AIMsi offers retailers not only a way to manage inventory, customers and sales but also offers fully integrated add-on modules such as Accounts Payable & General Ledger, Purchase Orders, Repair & Service, Lesson/Appointment Scheduling & Billing, Short Term Rentals, Rent & Sales Contracts, Contact Management and Emailing capabilities. Build your own custom retail software solution by adding on what you need. AIMsi integrates with Active-e to offer a complete eCommerce retail solution. Learn more about AIM

Features

  • CRM Software
  • eCommerce Management
  • Loyalty Program
  • Multi-Location
  • Purchase Order Management
  • Returns Management
  • Employee Management
  • Merchandise Management
  • Reporting/Analytics
  • Accounting Integration
  • Order Management Software
  • Retail Inventory Management Software
Stitch is an inventory and order management platform built for modern, high-growth brands and retailers.
Stitch is an inventory and order management platform built for modern, high-growth brands and retailers. We help you sell efficiently across multiple channels, respond quickly to operational demands, and control your inventory from one place. With Stitch, you get a partner and platform focused on forward-thinking retail, helping you focus on building your business. Learn more about Stitch Labs

Features

  • CRM Software
  • eCommerce Management
  • Loyalty Program
  • Multi-Location
  • Purchase Order Management
  • Returns Management
  • Employee Management
  • Merchandise Management
  • Reporting/Analytics
  • Accounting Integration
  • Order Management Software
  • Retail Inventory Management Software

Retail Management Systems Software Buyers Guide

What is retail management software?

Retail management software helps retailers of all types and sizes manage the financial reporting, accounting, and operations of their retail stores. Modern retail management solutions help organizations understand their consumers' buying behavior, thus improving sales and customer satisfaction. Typically, these systems include features like inventory management, employee management, reporting, and analytics. Retail management software integrates core retail processes with other systems, such as point of sale (POS), human resources, marketing, eCommerce, and customer relationship management (CRM).

The benefits of retail management software

  • Streamline transaction processing:  Setting prices and tracking transactions manually can lead to costly errors. Retail management software automates tasks like barcode scanning, improving accuracy and speed during the checkout process and reducing transaction processing-related errors. Automated retail management software also offers features like suggestive selling, which facilitates upselling and cross-selling of additional products to customers during checkout.
  • Minimize errors and improve accuracy:  Retail management software offers automation that reduces human intervention in day-to-day retail operations and decreases the impact of human error in processes like inventory management, employee management, and sales.
  • Boost Sales:  Retail management systems help improve sales by keeping track of fast-selling items, as well as inventory lying unsold in your warehouse to help retailers respond to demand, or lack thereof. In addition, these systems can help retailers connect with customers online, and learn from their shopping and social media behaviors. Retailers can use retail management software that is compatible with multiple devices to aid data collection, and learn customer likes and dislikes, and use that information to boost sales.

Typical features of retail management software

  • Inventory management:  Track and manage the quantity of stocked goods to maintain proper supply levels. Provide store managers with real-time reports on inventory levels.
  • Point of Sale (POS):  Process point of sale (POS) operations such as billing, payments, cash register transactions, and more.
  • CRM:  Track customer information and manage a centralized customer database.
  • Purchase order management:  Track and manage purchase orders.
  • eCommerce:  Manage online storefronts.
  • Email marketing:  Create email campaigns and send marketing emails to showcase products and reach/communicate with customers.

Considerations when purchasing retail management software

  • Scalability:  While purchasing a retail management solution, it's important to keep in mind the volume of items and transactions your business needs the system to process. Another scalability factor is the software's ability to execute your work processes with a high degree of labor efficiency. Be sure to invest in a solution that not only meets your needs now, but will meet them in the future as your business grows.
  • Integration:  Since retail management as a whole requires a lot of different processes and functions, be sure to evaluate the integration capabilities of retail management software before making a purchase decision. Consider integration with subsystems such as price management, replenishment, and merchandise planning, or external solutions related to accounting, eCommerce, and human resources.
  • Cost:  Retail management software can be offered for a one-time licensing fee or on a subscription basis. These systems can also incur additional costs related to hardware, database licenses, and technical support. Additionally, certain businesses may only need a subset of retail management solution's functionality rather than the entire system. It's imperative for your business to conduct extensive research and speak with vendors to understand a solution's pricing structure to avoid overpaying for functions you don't need or unexpected costs after investing in a system. 
  • Suitability:  Not every retail business is the same, and some retail management systems focus on specific niches compared to generic retail management (e.g., retail management software for apparel, spa services, fitness). Such software comes with prebuilt specific industry templates and easy-to-understand interfaces designed for users within that particular market. If available, consider purchasing a category-specific retail solution for your business to avoid costly add-ons in the future and benefit from technology focused on your specific business needs.
  • Artificial intelligence (AI) is helping recommend products to customers:  Understanding customer preferences and their buying behavior has always been important for businesses striving to retain their customers and boost revenue. AI-driven retail management software is automating this process by learning customer buying behavior and patterns, and recommending related products to drive sales. These enhanced systems can also enhance retailer-customer relationships through user accounts that track behavior, preferences, purchasing activity, and more.
  • The internet of things (IoT) is improving retail operations:  As technology continues to evolve, the IoT is helping retailers gather vast amounts of customer data with sensors and RFID tags. Products embedded with IoT tags and sensors can monitor purchase date, expiration date, and usage pattern. Here's an example: Tommy Hilfiger is planning to introduce chip-embedded clothing that will allow customers to earn points whenever they wear that clothing at specific locations. This, in turn, helps the brand track and gain insight from customers' usage of their product. In the coming years, expect facial recognition, contactless payments, and other advanced technologies to improve IoT-driven retail operations and the shopping experience.
  • Omnichannel is driving retailers to improve the customer experience:  As technology continues to connect customers to online and physical stores using social media, eCommerce websites, and other platforms, retailers are tapping into every possible touchpoint to improve the customer experience, from product research to purchases and returns. Retailers are improving in-store experiences as well as online purchasing by simplifying the process across all channels.