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NetSuite CRM delivers your business with powerful front-office capabilities in a single, cloud-based CRM solution. Learn more about NetSuite
The first and last business system you will ever need. NetSuite provides a seamless flow of information across the entire customer lifecycle - from lead all the way through opportunity, sales order, fulfilment, renewal, upsell, cross-sell and support. Integrates key customer metrics with financials in one unified system to give you end-to-end business visibility, so you can turn complex challenges into smart solutions Learn more about NetSuite

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
monday sales CRM empowers sales teams to manage every aspect of their sales cycle and customer data in one centralized place. Learn more about monday sales CRM
Perfect for small-medium businesses, monday sales CRM is a no-code fully-customizable CRM built on top of monday.com Work OS. Dubbed the CRM without the frustration, it handles all sales processes and client communication in one place. From capturing leads, managing contact info, tracking deals or collaborating across departments, monday sales CRM lets you manage it all. You can use built-in automations or easily create your own to streamline any manual work so you can focus more time on sales. Learn more about monday sales CRM

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Sales and marketing solution that combines CRM, marketing automation, customer journey mapping, analytics, project management, & more. Learn more about GreenRope
GreenRope Complete CRM and marketing automation delivers a comprehensive solution to help your entire team drive real results. With sales, marketing, customer service, and operations all built-in to the same system, you become a lean, data-driven organization with a complete 360-degree view of the customer lifecycle. Increase collaboration, drive sales, build better relationships, and create optimized omnichannel customer experiences. Learn more about GreenRope

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Modera Salesfront is a dealership CRM system that helps automotive dealers and mobile CRM showrooms manage sales operations. Learn more about Modera Salesfront
Why choose Modera Salesfront? Modera is an all-in-one solution for your dealership that helps to solve most common problems that occur in the car sales field. If you are looking for ways to make your dealership more effective, reduce the time wasted on different processes that could be simplified or if you need a better understanding of your team’s weak points, Modera Salesfront is perfect for you. Learn more about Modera Salesfront

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
A hotel CRM software that allows hotels to engage with their guests at every stage of their journey through automation. Learn more about Hotel CRM
Metasphere Hotel CRM software has a built-in advanced segmentation engine. It allows hotels to create their own guest segments based on revenue, pipeline, demographic and behavioral criteria. Our email automation feature allows hotels to schedule e-mails based on triggers, events in the hotel journey, or actions taken by the hotel guest. It also has a lead management feature that helps hotels engage efficiently with all hotel leads throughout the entire sales funnel. Learn more about Hotel CRM

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Bigin helps small businesses move away from spreadsheets and get started with a CRM solution that is truly built for their needs. Learn more about Bigin by Zoho CRM
We built a dedicated CRM for small businesses to help bridge the gap between lost leads and messy spreadsheets. With the sheer motive to be simple, Bigin is packed with just the right features, with a user-friendly interface, at a pocket friendly price to fit your small business like a glove! Bigin brings you everything you need—multiple pipelines, built-in telephony, workflow, a bunch of seamless integrations and a lot more, just to ensure you manage your customer relationships with ease. Learn more about Bigin by Zoho CRM

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Pipedrive is an easy to implement CRM software tool that helps you focus on the activities that drive deals to close. Learn more about Pipedrive
Pipedrive is a sales-focused customer relationship management tool that teams of all sizes love using. With 100'000+ paying customers spanning across 179 countries, sales teams are drawn in by our CRMs simple yet powerful design that prioritizes usability above all else. When using Pipedrive, nothing falls through the cracks, allowing your team to spend less time filing and more time selling with a CRM software that is both agile and powerful. Learn more about Pipedrive

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Freshsales is packed with features and a highly intuitive UI so that you don't have to juggle multiple tools to run your business. Learn more about Freshsales
Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to— attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales empowers sales teams with more time for selling by automating the sales process and increases efficiency and productivity in their daily activities. Learn more about Freshsales

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Used in agile sales teams to increase sales productivity, clear bottlenecks in processes, and ultimately hit revenue targets. Learn more about Vtiger CRM
Vtiger is an easy to use and customisable CRM leveraged by sales teams in over 300,000 companies to boost business revenue and sales performance. Vtiger adds value at all stages of the sales process from helping you capture & identify top leads, nurture deals via automated email & SMS campaigns, collaborate with teammates, analyse & forecast revenue, streamline meetings, spot deals at risk, manage proposals & quotes, and ultimately win more deals. Learn more about Vtiger CRM

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
MLeads is a Cloud technology SaaS one-stop innovative mobile platform for Lead management automation. Learn more about MLeads
MLeads is a cloud technology (SaaS) based one-stop innovative mobile platform for leads management automation. Turning leads into sales is complicated and difficult to organize. MLeads is built to solve these problems by offering intuitive design and a process that is easy to understand and follow for sales and marketing professionals. powerful features like Lead Retrieval, Lead Research, Track Leads by Event or Group, Lead Follow-ups, Measure statistic. Learn more about MLeads

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
OneHash CRM is a comprehensive business management solution helps in informed, fact-based, timely decisions . Learn more about OneHash
Grow your Business with? World's Fastest CRM Never miss a sales opportunity and lead with the most efficient cloud-based CRM solution Align all your tasks, and keep track of existing deals and leads in your sales pipeline and sales funnel. - Zero Lead Leakage - Timely Follow up - Actionable Reports - Invoices & Proposals - Smooth Email Campaigns Learn more about OneHash

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Bitrix24 is the fastest growing free CRM software used by over 8 million companies worldwide. Email marketing, quotes, invoicing too. Learn more about Bitrix24
Bitrix24 is the leading free online CRM software used by over 8 million companies worldwide. It is available in cloud or on-premise with open source code access. Unlimited leads, deals, contacts, companies, quotes, invoices and appointment scheduling. The free plan also comes with email marketing and telephony. Advanced versions have sales and marketing automation, bulk SMS, campaign management and support for multiple pipelines. Available in 18 different languages. Learn more about Bitrix24

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution built on an omnichannel platform. Learn more about Zoho CRM
Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrate with 500+ popular business apps in a single business system. Learn more about Zoho CRM

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
ClickUp is the future of work - it's one app to replace them all. ClickUp is the #1 fastest growing productivity app in 2022. Learn more about ClickUp
ClickUp is an all-in-one productivity platform that eliminates work silos. It's the hub where teams come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, Whiteboards , and more. Easily customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively. By replacing inflexible and overlapping tools, ClickUp helps teams save one day each week! Learn more about ClickUp

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Keep track of top leads and opportunities, personalize sales cycles, control statistics/forecasts, and more with Odoo CRM. Learn more about Odoo
With over 5 million users, Odoo is the #1 open-source CRM software! Sales teams can easily keep track of top leads and opportunities. Users can personalize their sales cycle, take control of their statistics/forecasts, and create incredible marketing campaign automation to increase their overall sales performance. Sales teams are able to analyze the quality of their leads, make faster decisions, and save time by integrating emails from all contacts directly into this fully integrated app. Learn more about Odoo

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500. Learn more about Agile CRM
Agile CRM is a All-in-One CRM with Sales, Marketing and Service automation in single platform. It has sales tracking, contact management, marketing automation, web analytics, two-way emails, telephony, and helpdesk with a simple, clean and modern interface. Learn more about Agile CRM

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
EngageBay is an all-in-one CRM with marketing, sales and service automation features integrated to a single platform. Learn more about EngageBay
EngageBay CRM offers a rich features set which enables you to manage your customer relationships better. It also comes with a full stack of Marketing, Sales and Service automation features to scale your business. The wide list of features allow you to capture leads, nurture and engage with them, convert to happy customers and provide superior customer experience using the unified platform. Stop paying for features that you do not need and switch to EngageBay today. Learn more about EngageBay

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
The best CRM pricing + the best tools and features. Contact Management/ Email Marketing Solution for Small Business. Learn more about BigContacts
BIGContacts CRM offers an integrated Contact Management and Email Marketing Solution for Small Business. We give you the tools you need to capture more leads, convert more sales and retain more customers. We're unlocking the potential of every small business with an affordable and easy-to-use solution. Learn more about BigContacts

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Scoro is the most comprehensive CRM & work management solution for professional and creative services. Learn more about Scoro
Your simple CRM tool isn't enough anymore? Want to have a full overview of your business? Scoro is a CRM & work management software which allows companies to control their entire workflow from one place. You'll get everything needed to manage your business: project/work/task management, contact database & CRM, customer cards & activity logs, sales pipeline, quoting and billing, advanced reporting, real-time dashboards, and more. Sign up for a 14-day free trial to see for yourself! Learn more about Scoro

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Capsule is an easy-to-use CRM that helps businesses stay organized, know more about their customers & build better relationships. Learn more about Capsule
The ideal CRM tool for companies with 10-1000 employees. Over 10,000 businesses across the globe use Capsule to better organize their customer facing and sales activities. Capsule is easy to use, yet powerful and customisable so you can adapt it to your business. It integrates with other popular apps such as Google G Suite, QuickBooks, MailChimp and Zapier for advanced sales automation. Starting from as little as $18 per user, you can get started in just a few minutes with our free trial. Learn more about Capsule

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Salesflare is an intelligent CRM for small and medium sized B2B businesses, who want to sell more with less work. Learn more about Salesflare
Salesflare is an intelligent CRM for small and medium sized B2B businesses, who want to sell more with less work. Salesflare automatically fills out your address book and keeps track of all interactions with the people you're in contact with. It takes data from email, social media, company databases, phone, calendar and hands it to you in automated customer timelines that tell you everything you need to know. You just have to write the emails, make the calls, and have the coffee. Learn more about Salesflare

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
LeadSquared is a no-code CRM that automatically captures leads without leakage, equipped with tracking, automation, and integrations. Learn more about LeadSquared
LeadSquared is a cutting-edge CRM, helping 2000+ enterprises to drive sales efficiency at scale, with zero lead leakage. A no-code CRM for all your business needs, with powerful features like intelligent lead management and distribution, sales tracking, marketing, sales and workflow automation, mobile CRM, API integrations, complete dashboards and reports, smart views, advanced search, drag & drop email campaign and landing page builders, and many more. Learn more about LeadSquared

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Stacker lets you build the tools you need to power your business, from portals to project trackers and CRMs – all without code. Learn more about Stacker
Stacker is a no-code tool for building apps to power your business and securely share data, whether you're looking for a project management tool, client portal, task tracker or custom CRM. Sync data from Airtable, Google Sheets, Salesforce or 60 other data connectors to create a single source of truth for your team. Learn more about Stacker

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
WebEngage is a customer data platform & marketing automation suite that makes user engagement & retention simplified. Learn more about WebEngage
WebEngage is a customer data platform & marketing automation suite that makes user engagement & retention simplified and highly effective for consumer tech enterprises & SMBs. The platform helps brands drive more revenue from their existing customers and anonymous users through highly contextual, hyper-personalized engagement campaigns across 10 communication channels. Learn more about WebEngage

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
All-In-One Automation Tool with Sourcing, Outreach, data enrichment ATS / CRM, database management, and synchronization capabilities. Learn more about Jobin.cloud
Jobin.cloud is an All-In-One Automation tool to Find and Engage with People important to your business. Import profiles in bulk, filter, track, and manage them in auto-updating repositories. Easily pick the best to contact and reach out in bulk with auto-compiling smart fields. Assign them to workflows and keep track of all your conversations with timelines, tags and notes. Quickly grow your network with unlimited LinkedIn connection requests and manage your multichannel outreach campaigns. Learn more about Jobin.cloud

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Chatabox is the out of box CRM platform that is packed with lots of features and competitively priced from $6 AUD dollars per month. Learn more about Chatabox
Chatabox is the out of the box CRM that is user-friendly, scalable, with workflow and automation that simplifies the sales and lead management process that is priced from $6 AUD dollars per month. A cloud-based solution that tracks and shares contact emails, attachments, appointments, customer relationships, marketing, leads generation, payment and collections, storage, quotes and proposals, invoicing along with customisable dashboards plus an array of other features. Please try Chatabox. Learn more about Chatabox

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Voiro builds monetisation infrastructure for advertising and subscription-based businesses. Learn more about Voiro
Voiro builds the technology you need to drive your business, so that you don’t have to. We simplify work for media sales, operations and finance teams, making them more efficient and productive. We enable faster and better decisions across your teams, with a razor sharp focus on data. And we draw sharp insights from your revenue data, empowering teams to manage their risk, find new revenue opportunities and build stronger, higher-performing businesses. Learn more about Voiro

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
The next-gen CRM for relationship-driven teams. Automate data entry, never drop the ball & unlock intros with relationship intelligence Learn more about Affinity
The next-gen CRM for relationship-driven teams. Automate data entry, never drop the ball & unlock intros with relationship intelligence Learn more about Affinity

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Upzelo is a game changing new way for subscription based businesses to reduce their churn and improve their subscription retention. Learn more about Upzelo
Upzelo is a completely new way for subscription businesses to reduce their churn and improve their subscription retention. Upzelo steps in before cancellation and through customised offers, real time data and better customer feedback it works to help reduce your churn. This allows you to stop wasting your time and money trying to win back lapsed customers. It's time to give retention more attention. Learn more about Upzelo

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
AccelGrid is a business management suite that helps distribution and manufacturing companies become more efficient and profitable. Learn more about AccelGrid
AccelGrid is a suite of seamlessly integrated modules that include Sales, CRM, Inventory, Accounting, Purchasing, eCommerce, and more. AccelGrid helps businesses eliminate data re-entry and increase accuracy by offering an integrated platform to manage all business functions. The solution is web-based and fully customizable to suit specific business processes and workflows. AccelGrid is user-friendly by design and can be used across multiple devices. Learn more about AccelGrid

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Averox Sales CRM is a full suite of integrated applications designed to help sales, services, and marketing teams run smoothly. Learn more about Averox Sales CRM
Averox Sales CRM is a full suite of integrated applications designed to help sales, services, and marketing teams run smoothly. Learn more about Averox Sales CRM

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Averox Services CRM can help businesses increase performance and remain professional while interacting with customers. Learn more about Averox Services CRM
Averox Services CRM can help businesses increase performance and remain professional while interacting with customers. Learn more about Averox Services CRM

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Track hotel leads and opportunities across multiple properties in one glance, and improve decision-making through real-time sales data. Learn more about Sales Account Management
Metasphere's Hotel Sales CRM solution is a cloud-based SaaS sales software that helps hoteliers efficiently manage their global sales team at every stage of the sales process on a single platform. It is an easy-to-use and highly scalable solution that converts leads into sales using a four-step sales process. It consolidates all guest data across properties in a central database (including real-time sales data) and allows hoteliers to track leads and opportunities in real-time. Learn more about Sales Account Management

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
A CRM for small & medium businesses who are seeking both simplicity and customizability as they build relationships and win more sales. Learn more about Evolved Metrics CRM
Evolved Metrics CRM is designed for small and medium businesses seeking both simplicity and customizability as they develop customer relationships and win more opportunities. Most businesses don’t require the complex features they are forced to pay for with other CRMs, so Evolved Metrics offers an easy-to-use alternative that has everything needed to win at sales. When a CRM enhances and improves sales interactions from start to finish, people in sales can enjoy doing what they do best. Learn more about Evolved Metrics CRM

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Drive growth with Sales Cloud 360, the best-in-class sales solution that drives rep productivity on the world's #1 CRM platform.
Drive growth with Sales Cloud 360, the best-in-class sales solution that has helped power the world's best sales teams on the world's #1 CRM platform. Firms of all sizes, industries, and geographies, realize value faster with Sales Cloud 360. Increase rep productivity with data driven selling by quickly deploying industry-specific apps and best practice processes. You also get access to 150,000+ sales organizations and a 2 million user-strong community that are passionate about sales growth. Learn more about Salesforce Sales Cloud

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Mailchimp's all-in-one Marketing Platform helps small businesses market smarter so you can grow faster.
Mailchimp's all-in-one Marketing Platform helps small businesses market smarter so you can grow faster. As the backbone for your customer relationships, they provide AI-powered, user-friendly tools anyone can use to be successful. Mailchimp puts your audience at the center so you can send marketing emails and automated messages, create targeted ad campaigns, build landing pages, send postcards, facilitate reporting and analytics, and sell online. Learn more about Mailchimp

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Integrated business management solution that automates financial, customer relationship and supply chain processes.
Microsoft Dynamics is a line of integrated, adaptable business management solutions that enable your people to make important business decisions with greater confidence. Microsoft Dynamics works like and with familiar Microsoft software-easing adoption and reducing the risks inherent with implementing a new solution. These solutions automate and streamline financial, customer relationship, and supply chain processes in a way that can help you drive business success. Learn more about Dynamics 365

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
HubSpot CRM has everything you need to organize, track, and build better relationships with leads and customers.
Whether you've got a small team of five or a sophisticated sales force of 500, HubSpot offers pricing and packaging options that grow with you. HubSpot customer relationship management (CRM) software is built for companies that want to spend less time logging data. It keeps all your contacts in one centralized, customizable database. And you can see everything about a lead in one place -- no more digging through inboxes to find information. Start using the free HubSpot CRM today. Learn more about HubSpot CRM

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Zendesk Sell is sales CRM software that helps you close more deals.
Zendesk Sell is sales CRM software that helps you close more deals. This sales platform tracks all your customer interactions in one unified interface. It's quick to implement and easy to use: 70% of companies are able to get Sell up and running in 7 days or less. Your teams will be able to focus on selling not admin work and can spend less time on data entry. 80% of customers agree that Zendesk has made their teams more efficient. Learn more about Zendesk Suite

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Freshdesk is an easy-to-use customer service software that helps over 50,000 businesses worldwide create stellar customer experiences.
Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat, and social, and helps you resolve issues across channels effortlessly. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. Freshdesk is used by over 50,000 customers, including Bridgestone, HP, Harvard University, and DHL. Learn more about Freshdesk

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Smartsheet is an online work execution platform empowering organizations of all sizes to plan, manage, automate, and report on work.
Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management because of its easy-to-use interface, real-time gantt charts and dashboards, and work automation features. *2018 Awards: Named a Leader in Enterprise Collaborative Work Management by Forrester Research, Selected to Deloittes Fast 500 List, Recognized for Technology Innovation & Vision by 451 Research Learn more about Smartsheet

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
ActiveCampaign CRM helps you sell more in less time by combining automated lead prioritization, task creation, and contact management.
ActiveCampaign's CRM combines contact organization with sales automation, helping you sell more in less time. Prioritize your leads, keep track of your tasks, and automate contact management so nothing falls through the cracks. See your whole sales process at a glance and track every interaction, keeping your team on the same page. Features like lead scoring, win probability, and automated segmentation combined with marketing automation turns your team into a well-oiled, deal-closing machine. Learn more about ActiveCampaign

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Nimble is the simple, smart CRM for Office 365 & G Suite that works for you -- everywhere you work.
Nimble is the simple, smart CRM for Office 365 & G Suite that works for you by automatically combining your contacts, communication histories, email inboxes, and calendar appointments with over 250+ SaaS business app contacts and social media connections (including Linkedin, Twitter, Facebook) into one unified team relationship manager. Learn more about Nimble

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Airtable combines an intuitive spreadsheet interface with file attachments, kanban boards, calendars, and other powerful features.
Airtable is the all-in-one collaboration platform that combines the flexibility of a spreadsheet interface with rich features like file attachments, kanban card stacks, calendars, and reporting. Learn more about Airtable

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
The smarter way for small businesses to do great work Keap organizes your client information & daily work in one place, freeing you up
Grow your business with the all-in-one CRM, sales & marketing software for serious business owners. Our platform organizes your customer information and daily work in one place, freeing you up from repetitive tasks so you have more time to focus on growing your business. Learn more about Keap

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Run your business your way with a fully integrated CRM for small to medium sized businesses.
Stay organized as you scale and grow. Finally, a CRM that¿s easy to use, fully customizable and puts you in control of how you manage your leads, customers, tasks, team, projects, marketing and more. Create your free account to start customizing your CRM today. Learn more about Marketing 360

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
The fastest, easiest, and highest value service management software to automate everything from first customer contact to getting paid.
mHelpDesk is the #1 easiest and most powerful software solution for your field service business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately. Learn more about mHelpDesk

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
SharpSpring offers powerful, flexible marketing automation with fully integrated CRM and social media management for agencies and SMBs.
SharpSpring, a Constant Contact company, is a revenue growth marketing platform that helps small businesses generate leads, improve conversions to sales, and drive higher returns on marketing investment. Our innovative platform, open architecture and free customer support, along with flexible contracts, drive real results for a growing business or digital marketing agency. Learn more at sharpspring.com. Learn more about SharpSpring from Constant Contact

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
Act! Premium empowers you to market better, sell more, and create customers for life.
Act! Premium, a powerful CRM and Marketing Automation tool in one platform, is perfect for small and midsize businesses looking to market better, sell more, and create customers for life. With unparalleled flexibility and freedom of choice, Act! Premium accommodates the unique ways you do business, whether it’s on-premises (Act! Premium Desktop), in the cloud (Act! Premium Cloud), or, you can leverage a hybrid deployment for maximum flexibility! Learn more about Act!

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking
A powerful online CRM system to manage sales & marketing activities for your business. Integrated, highly configurable, easy to use.
Apptivo's online CRM system is a powerful tool to manage your sales, marketing, and much more. CRM sits at the core of Apptivo's integrated suite of business apps, providing a complete suite to tools to gain a 360 view of your customer. Our CRM includes lead management, an opportunity pipeline with intuitive dashboards, and flexible workflow tools including marketing automation. Everything is completely accessible from your Android or iOS device and integrated with Office365 & G Suite. Learn more about Apptivo

Features

  • Contact Management Software
  • Internal Chat Integration
  • Email Marketing Software
  • Lead Management Software
  • Territory Management
  • Task Management Software
  • Marketing Automation Software
  • Calendar/Reminder System
  • Interaction Tracking

CRM Software Buyers Guide

What is customer relationship management software?

Customer relationship management (CRM) software allows businesses to better manage customer interactions, support, and relationships through reliable systems and processes. It also integrates organizational processes across marketing, sales, and customer service.

The benefits of customer relationship management software

  • Easy access to customer data: A customer relationship management system includes a searchable database that allows users to access client and prospect information during meetings. Some solutions also let users sync information across multiple devices, offering them access to the most up-to-date information on customers from anywhere.
  • Streamlined processes through automation: Customer relationship management software lets users standardize different workflows and processes associated with sales, marketing, and customer support to increase coordination between these teams.
  • Actionable insights on business performance and customer behavior: Vendors of some customer relationship management tools offer analytics functionality, which allows users to create customizable dashboards and reports based on customer data. These reports help in segmenting customers, tracking revenue, and managing personalized campaigns.

Typical features of customer relationship management software

  • Contact management: Create a searchable database of customer and prospect information.
  • Track interactions: Document conversations with customers and prospects on different channels such as phone, email, live chat, or in-person.
  • Lead management: Track and manage leads throughout the customer lifecycle. This involves lead capture, storage, distribution, nurture, segmentation, and pipeline management.
  • Calendar/reminder system: Create reminders about calls or meetings and synchronize these with the user’s calendar. A user can also set reminders via desktop notifications, calendar notifications, emails, or text messages.
  • Document storage: Store, share, and manage documentation and paperwork.
  • Segmentation: Divide the customer base into groups based on attributes such as age, gender, location, and preferences in order to create targeted sales and marketing campaigns.

Considerations when purchasing customer relationship management software

  • Types of customer relationship management tools: A customer relationship management system falls into at least one of three buckets based on their functionalities: sales automation, marketing automation, and customer service and support. Sales automation solutions help users manage inventory, order processing, and sales reporting. Marketing automation solutions help users create and manage marketing campaigns. Customer service software helps track and manage customer queries. Users should assess their customer relationship management system needs and shortlist products that meet their specific needs.
  • Total cost of ownership: The market is flooded with solutions that offer different pricing models depending on functionality breadth and deployment options, among other factors. But these options also differ in the total cost of ownership, depending on multiple criteria such as mode of deployment (cloud-based vs. on-premise), training time and costs, implementation time, and technical support costs.
  • Data storage capabilities: Customer data is at the heart of a customer relationship management system. But the software also stores other data such as customer interactions, calendars, and campaign performance metrics. This makes adequate data storage a must-have when purchasing a solution. Buyers should assess their current data needs and estimate future needs.
  • Adoption of a social customer relationship management system is on the rise: Social media usage is growing faster than ever. According to the Global Digital Report 2019, there are currently about 3.5 billion active social media users, indicating a 9% year-on-year growth compared to 2018. To build a social media strategy, small businesses can use social customer relationship management software that helps them manage their social media channels, run marketing campaigns, and track campaign performance in real time. Capterra's customer relationship management software directory allows you to search for software by the desired feature, including social media integration.
  • AI is the future of small business customer relationship management tools: Small businesses are realizing the role that artificial intelligence (AI) can play in boosting the performance of customer relationship management software. According to a Salesforce survey, fast-growing SMBs are twice as likely to use AI when compared to slow-growing SMBs. An important application of AI in a customer relationship management system is chatbots: According to a Capterra technology trends report, 68% of small and midsize businesses are either currently using or plan to implement chatbots.