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IT Management Software

IT Management software provides the tools and process for controlling and monitoring computer networks, including: operating systems, applications, network devices, security measures, mainframes, access control systems, web services, and databases. Organizations use IT Management applications to manage activities across their systems, evaluating capacity, user activities, software inventory and installation, server availability, and virus or malware protection. IT Management software is related to Application Performance Management software, Business Continuity software, Database Management software, Server Management software, Network Monitoring software and Network Security software.

Featured software

Jira Service Management is an ITSM software that unlocks high-velocity teams to deliver great service experiences fast and together. Learn more about JIRA Service Management
Jira Service Management is an ITSM solution that unlocks high-velocity IT, dev, operations, and business teams. Empowered teams can deliver great service experiences, without the complexity of traditional ITSM, and coordinate efforts for even more impact through Jira’s open collaborative platform. Streamlined workflows, automation rules, queues, SLAs, and a self-service portal all empower IT, dev, operations, and business teams to deliver exceptional service management at scale with no silos. Learn more about JIRA Service Management

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management Software
  • Compliance Management
  • Access Controls/Permissions
  • License Management Software
  • Remote Access/Control
  • Maintenance Scheduling
  • Ticket Management
  • IT, Server & Network Monitoring Software
  • Incident Management Software
VISO is a device management platform (MDM/EMM) consolidating all devices, processes and stakeholders into one easy-to-use platform. Learn more about VISO MDM
VISO is a revolutionary all-in-one cloud-based device management platform, enabling users to increase administrative and instructional effectiveness, reduce operational complexity, and save time and money, making device management smarter and more focused. Trusted and integrated by leading global device manufacturers and vendors, VISO is implemented in millions of devices worldwide, helping to increase performance and stability while minimizing downtime. Learn more about VISO MDM

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management Software
  • Compliance Management
  • Access Controls/Permissions
  • License Management Software
  • Remote Access/Control
  • Maintenance Scheduling
  • Ticket Management
  • IT, Server & Network Monitoring Software
  • Incident Management Software
ADManager Plus is a unified hybrid Active Directory, Microsoft 365, Exchange, and Google Workspace management and reporting solution Learn more about ManageEngine ADManager Plus
ADManager Plus is a unified hybrid Active Directory, Microsoft 365, Exchange, and Google Workspace management and reporting solution that simplifies tasks such as provisioning users, cleaning up stale accounts, providing JIT access, and managing NTFS and share permissions. Learn more about ManageEngine ADManager Plus

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management Software
  • Compliance Management
  • Access Controls/Permissions
  • License Management Software
  • Remote Access/Control
  • Maintenance Scheduling
  • Ticket Management
  • IT, Server & Network Monitoring Software
  • Incident Management Software
AD360 is a unified IAM solution providing in-depth access management & governance for Microsoft Active Directory, M365 & other systems. Learn more about ManageEngine AD360
ManageEngine AD360 is an integrated identity and access management solution that assists organizations to manage and secure user identities, facilitate identity governance, and ensure compliance. It provides in-depth access management for Microsoft Active Directory, M 365, G Suite, and other target systems, and gives an edge over native tools. Its key capabilities include authentication, auditing, user behavior analytics (UBA), multi-factor authentication (MFA), and single sign-on (SSO). Learn more about ManageEngine AD360

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management Software
  • Compliance Management
  • Access Controls/Permissions
  • License Management Software
  • Remote Access/Control
  • Maintenance Scheduling
  • Ticket Management
  • IT, Server & Network Monitoring Software
  • Incident Management Software
Service providers solution that unifies backup, disaster recovery, EDR, DLP, anti-malware, antivirus, and endpoint protection Learn more about Acronis Cyber Protect Cloud
Acronis Cyber Protect Cloud is a single solution that combines backup, anti-malware, antivirus, and endpoint protection for service providers. Control through the single management console significantly reduces complexity, while strengthening security offerings, improving SLAs, decreasing churn risks, and generating additional recurring revenue. Learn more about Acronis Cyber Protect Cloud

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management Software
  • Compliance Management
  • Access Controls/Permissions
  • License Management Software
  • Remote Access/Control
  • Maintenance Scheduling
  • Ticket Management
  • IT, Server & Network Monitoring Software
  • Incident Management Software
Web-based SSH Key and SSL/TLS Certificate Management Solution for Enterprises Learn more about ManageEngine Key Manager Plus
ManageEngine Key Manager Plus is a web-based key management solution that helps you consolidate, control, manage, monitor, and audit the entire life cycle of SSH (Secure Shell) keys and SSL (Secure Sockets Layer) certificates. It provides visibility into the SSH and SSL/TLS environments and helps administrators take total control of the keys to preempt breaches and compliance issues. Learn more about ManageEngine Key Manager Plus

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management Software
  • Compliance Management
  • Access Controls/Permissions
  • License Management Software
  • Remote Access/Control
  • Maintenance Scheduling
  • Ticket Management
  • IT, Server & Network Monitoring Software
  • Incident Management Software
Maximize IT efficiency with a complete understanding of your hardware, software, network, and its interdependencies with Device42! Learn more about Device42
Device42 helps you automate, accurately track, and manage your IT infrastructure. Discover, visualize, and understand your infrastructure and its interdependencies from a single dashboard, improve network security, and mitigate the impacts of planned and unplanned IT network changes. Capabilities include everything you need: a CMDB with comprehensive auto discovery, powerful reporting, a full audit trail, DCIM, ITAM, and an extensive RESTful API! Download a free 30-day trial today! Learn more about Device42

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management Software
  • Compliance Management
  • Access Controls/Permissions
  • License Management Software
  • Remote Access/Control
  • Maintenance Scheduling
  • Ticket Management
  • IT, Server & Network Monitoring Software
  • Incident Management Software
AssetSonar helps you organize, track, and report on your technology landscape from procurement to retirement - all from a single space. Learn more about AssetSonar
Consolidate hardware and software data, optimize IT spend, and become audit-ready with a comprehensive IT asset management solution. AssetSonar’s integration with Zendesk and Jira integrations help ensure seamless IT service management delivery, and integrated network discovery applications provide full control of your IT infrastructure. Maximize the value of your software investments by ensuring license compliance, entitlement management, and software reconciliation. Learn more about AssetSonar

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management Software
  • Compliance Management
  • Access Controls/Permissions
  • License Management Software
  • Remote Access/Control
  • Maintenance Scheduling
  • Ticket Management
  • IT, Server & Network Monitoring Software
  • Incident Management Software
Migrate, resolve, control, and automate your Microsoft 365, all in one package! Learn more about ShareGate
Whether it’s big migrations or everyday Teams and SharePoint operations, our trusted solutions have 75,000+ IT pros across 100 countries covered. Everything you need to migrate and manage content, understand your inventory, clean up and govern your tenant, control permissions, and guide users to create the workspaces they need, the right way, right out of the box in one simple multi-tool. Learn more about ShareGate

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management Software
  • Compliance Management
  • Access Controls/Permissions
  • License Management Software
  • Remote Access/Control
  • Maintenance Scheduling
  • Ticket Management
  • IT, Server & Network Monitoring Software
  • Incident Management Software
monday.com is a flexible platform that provides IT managers the visibility they need to keep teams running as efficiently as possible.
monday.com is a flexible platform that allows IT managers to easily collaborate with external and internal stakeholders while overseeing large projects and processes. Choose one of the 200+ infinitely customizable templates. Then tailor it to your workflows within less than a few hours using drag-and-drop columns, widgets, and apps. From IT requests to inventory management, monday.com gives you the instant visibility you need to better support your team where they need you. Learn more about monday.com

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management Software
  • Compliance Management
  • Access Controls/Permissions
  • License Management Software
  • Remote Access/Control
  • Maintenance Scheduling
  • Ticket Management
  • IT, Server & Network Monitoring Software
  • Incident Management Software
Rippling App, Device, and Identity Management solutions give IT admins control and visibility into employee devices and system access.
Rippling gives IT admins control over employee app and device access as part of existing onboarding flows. With Rippling, admins can purchase and ship fully configured Macs and PCs to employees, and then remotely monitor and manage those devices. They can also create accounts for new hires across 450+ apps like Google Workspace, Microsoft 365, Slack, and Salesforce. When an employee offboards, Rippling collects & reconfigures their device for the next employee, all without IT lifting a finger. Learn more about Rippling

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management Software
  • Compliance Management
  • Access Controls/Permissions
  • License Management Software
  • Remote Access/Control
  • Maintenance Scheduling
  • Ticket Management
  • IT, Server & Network Monitoring Software
  • Incident Management Software
Wrike is an IT work management software with templates, Gantt charts, advanced security, automated approvals, and 400+ integrations.
Wrike is an IT work management software trusted by 20,000+ companies and over two million users. Streamline your IT management using custom request forms, Kanban boards, Gantt charts, time-tracking, automated workflows and approvals, budget management, and advanced reporting, all in one place. Integrate Wrike with 400+ applications such as GitHub for seamless development and tracking. Customize your workflows so you can see progress at every step. Transform your IT management with Wrike. Learn more about Wrike

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management Software
  • Compliance Management
  • Access Controls/Permissions
  • License Management Software
  • Remote Access/Control
  • Maintenance Scheduling
  • Ticket Management
  • IT, Server & Network Monitoring Software
  • Incident Management Software
Cloud-based suite of cybersecurity solutions that help businesses identify, analyze and remediate threats on a unified platform.
Malwarebytes for Business is a cybersecurity platform that protects laptops, servers, and mobile devices against threats. The endpoint security portfolio combines layers of protection and threat intelligence to secure organizations from threats, including ransomware, malware, viruses, and other attacks. Learn more about Malwarebytes for Business

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management Software
  • Compliance Management
  • Access Controls/Permissions
  • License Management Software
  • Remote Access/Control
  • Maintenance Scheduling
  • Ticket Management
  • IT, Server & Network Monitoring Software
  • Incident Management Software
Protect your business endpoints from ransomware, malware, hackers, and more with AVG Antivirus Business Edition.
AVG Antivirus Business Edition protect your business from viruses, ransomware, and other online threats in real-time. Our top-rated antivirus protects your business from: hacker attacks, web and email threats and, the newest malware. You can choose between unmanaged and managed solutions. AVG Cloud Management Console allows you to quickly deploy antivirus to multiple endpoints, manage policies, monitor threats, schedule updates, and protect devices. Learn more about AVG Antivirus Business Edition

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management Software
  • Compliance Management
  • Access Controls/Permissions
  • License Management Software
  • Remote Access/Control
  • Maintenance Scheduling
  • Ticket Management
  • IT, Server & Network Monitoring Software
  • Incident Management Software
IT Management has never been more important than in today's remote environment. Integrates seamlessly with Zendesk, Jira etc.
Manage the complete IT asset lifecycle for your remote workforce with easy-to-use, cloud-based IT Management software. Reduce downtime, ensure software license compliance, and speed up troubleshooting by tracking all hardware including Windows/Mac devices as well as software. Maintain complete visibility into your IT landscape with full asset management, purchase orders, maintenance, usage optimization. Seamlessly integrated with Zendesk, Jira helpdesks, as well as SCCM, JAMF, many others. Learn more about EZOfficeInventory

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management Software
  • Compliance Management
  • Access Controls/Permissions
  • License Management Software
  • Remote Access/Control
  • Maintenance Scheduling
  • Ticket Management
  • IT, Server & Network Monitoring Software
  • Incident Management Software
GitLab DevSecOps platform enables software innovation by empowering development, security, and operations teams to build better softwar
GitLab DevSecOps platform enables software innovation by empowering development, security, and operations teams to build better software, faster. With GitLab, teams can create, deliver, and manage code quickly and continuously instead of managing disparate tools and scripts. GitLab helps teams across the complete DevSecOps lifecycle, from developing, securing, and deploying software. Learn more about GitLab

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management Software
  • Compliance Management
  • Access Controls/Permissions
  • License Management Software
  • Remote Access/Control
  • Maintenance Scheduling
  • Ticket Management
  • IT, Server & Network Monitoring Software
  • Incident Management Software
On-prem & cloud-based unified endpoint management and security tool that helps manage organization endpoints from single console.
Endpoint Central is a unified endpoint management solution that helps in managing servers, laptops, desktops, smartphones, & tablets from a central location. Using either an on-premise or a cloud-based UEM allows you to automate regular endpoint management routines like installing patches, deploying software, imaging & deploying OS, manage mobiles & BYOD devices, remote troubleshooting, modern management & much more! It also has a mobile app that allows you to manage endpoints anywhere, anytime! Learn more about ManageEngine Endpoint Central

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management Software
  • Compliance Management
  • Access Controls/Permissions
  • License Management Software
  • Remote Access/Control
  • Maintenance Scheduling
  • Ticket Management
  • IT, Server & Network Monitoring Software
  • Incident Management Software
ISL Light remote support software lets you control a remote computer or mobile device. It's cross-platform, secure, fast, customizable.
ISL Light is a web-based remote desktop solution that lets you access and control any Windows, Mac or Linux computer in seconds from any computer or mobile device or to provide ad hoc technical support to mobile device users. Cross-platform, secure, high-speed screen sharing, cloud-based or on-premises license. Rich customization options allow you to rebrand the software to your own corporate identity and apply advanced security measures. Learn more about ISL Light

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management Software
  • Compliance Management
  • Access Controls/Permissions
  • License Management Software
  • Remote Access/Control
  • Maintenance Scheduling
  • Ticket Management
  • IT, Server & Network Monitoring Software
  • Incident Management Software
Splashtop provides high-performing IT solutions: SOS for on-demand help and Remote Support for unattended access.
Splashtop's suite of solutions revolutionizes IT management. Splashtop SOS allows quick on-demand remote assistance, handling unexpected issues promptly. Splashtop Remote Support offers unattended access to all devices, easing regular IT tasks. Splashtop Enterprise optimizes large-scale operations with advanced features, managing and monitoring remote workstations efficiently. These tools cater to IT's evolving needs, delivering secure, high-performance remote access and support. Learn more about Splashtop

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management Software
  • Compliance Management
  • Access Controls/Permissions
  • License Management Software
  • Remote Access/Control
  • Maintenance Scheduling
  • Ticket Management
  • IT, Server & Network Monitoring Software
  • Incident Management Software
With SolarWinds Service Desk, you can deliver exceptional service experiences and drive better business outcomes.
SolarWinds Service Desk, previously Samanage Service Platform, unites employees around the globe by enabling companies to manage and automate a diverse range of IT management processes and tasks. Powered by smart technology like AI and automations and built with ITIL best practices in mind, our service desk helps you achieve faster ticket resolutions, improve SLAs, and gain better visibility and control of your IT infrastructure. Learn more about SolarWinds Service Desk

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management Software
  • Compliance Management
  • Access Controls/Permissions
  • License Management Software
  • Remote Access/Control
  • Maintenance Scheduling
  • Ticket Management
  • IT, Server & Network Monitoring Software
  • Incident Management Software
Online ITIL service desk that helps you manage your IT infrastructure, minus the complications.
Freshservice is an online ITIL service desk with a fresh twist. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management and enhanced impact analysis. Incident, Problem, Change, Release & Knowledge Management are amongst the other features that make Freshservice a perfect fit for your organization's IT management needs. Learn more about Freshservice

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management Software
  • Compliance Management
  • Access Controls/Permissions
  • License Management Software
  • Remote Access/Control
  • Maintenance Scheduling
  • Ticket Management
  • IT, Server & Network Monitoring Software
  • Incident Management Software
Download free IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps also free.
The Spiceworks IT Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. Start tackling tickets in minutes with free help desk software (on your server or in the cloud). Plus, it's more than just ticket tracking: understand (and change!) team behavior and articulate your value to the business. Get it free today! Learn more about Spiceworks

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management Software
  • Compliance Management
  • Access Controls/Permissions
  • License Management Software
  • Remote Access/Control
  • Maintenance Scheduling
  • Ticket Management
  • IT, Server & Network Monitoring Software
  • Incident Management Software
A complete Mobile Device Management solution for IT pros to simplify the deployment, inventory, and security of Apple devices.
Jamf Pro is a complete device management solution for IT pros to simplify the deployment, inventory and security of Macs, iPads, iPhones and Apple TVs. Designed to automate device management while driving end-user productivity, Jamf Pro is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices. The IT experience you want is within reach. Request a free trial and become an IT superhero today. Learn more about Jamf Pro

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management Software
  • Compliance Management
  • Access Controls/Permissions
  • License Management Software
  • Remote Access/Control
  • Maintenance Scheduling
  • Ticket Management
  • IT, Server & Network Monitoring Software
  • Incident Management Software
The most advanced AI-Powered IT Service Management platform out there with generative AI baked into every element of service management
SysAid is the next-gen of AI-Powered ITSM, a comprehensive platform with generative AI baked into every element of service management, all wrapped up in an intuitive, fully conversational user experience. Empowering organizations to deliver exceptional service – automagically. This delights employees with a reliable, easily accessible, and incredibly convenient service experience. Frees up admins so they can focus on more strategic tasks. And liberates organizations to unleash their true potential. Learn more about SysAid

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management Software
  • Compliance Management
  • Access Controls/Permissions
  • License Management Software
  • Remote Access/Control
  • Maintenance Scheduling
  • Ticket Management
  • IT, Server & Network Monitoring Software
  • Incident Management Software
Centralize all your remote connections, passwords, and credentials into a unique platform that people love to work with.
Remote Desktop Manager lets you centralize all your remote connections, passwords, and credentials into a unique platform that people love to work with. Drive security, speed, and productivity through your organization while reducing risks for your IT department. Join over 750,000 users in more than 140 countries who enjoy Remote Desktop Manager. Learn more about Remote Desktop Manager

Features

  • Capacity Management
  • Issue Auditing
  • Inventory Management Software
  • Compliance Management
  • Access Controls/Permissions
  • License Management Software
  • Remote Access/Control
  • Maintenance Scheduling
  • Ticket Management
  • IT, Server & Network Monitoring Software
  • Incident Management Software