---
description: Compare BeyondTrust Remote Support vs dualmon and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare BeyondTrust Remote Support vs dualmon - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [BeyondTrust Remote Support \<span\>vs\</span\> dualmon](https://www.capterra.ae/compare/86962/145125/bomgar/vs/dualmon-remote-access)

# Compare BeyondTrust Remote Support vs dualmon

Canonical: https://www.capterra.ae/compare/86962/145125/bomgar/vs/dualmon-remote-access

> Detailed comparison between BeyondTrust Remote Support and dualmon. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | BeyondTrust Remote Support | dualmon |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 2010 | 283 |
| **Starting Price** | $1,995.00 | $19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### BeyondTrust Remote Support

BeyondTrust Remote Support offers the capabilities that enterprise level IT and customer support organizations need. We serve all industries.

### dualmon

Enterprise-level remote access service for small / mid-size businesses. Unlimited on-demand remote assist sessions are perfect for any size tech support company. Unattended access plans available too.

## Key features

### BeyondTrust Remote Support

- Access Controls/Permissions
- Annotations
- Authentication Software
- Chat/Messaging
- Collaboration Tools
- File Sharing Software
- File Transfer
- Multi-Channel Communication
- Real-Time Chat
- Remote Access/Control
- Remote Monitoring & Management
- Reporting/Analytics
- Screen Sharing Software
- Session Recording
- Session Transfer
- Third-Party Integrations
- Troubleshooting
- Two-Factor Authentication
- Unattended Access
- User Management

### dualmon

- Access Controls/Permissions
- Annotations
- Authentication Software
- Chat/Messaging
- Collaboration Tools
- File Sharing Software
- File Transfer
- Multi-Channel Communication
- Real-Time Chat
- Remote Access/Control
- Remote Monitoring & Management
- Reporting/Analytics
- Screen Sharing Software
- Session Recording
- Session Transfer
- Third-Party Integrations
- Troubleshooting
- Two-Factor Authentication
- Unattended Access
- User Management

## Links

- [View BeyondTrust Remote Support Profile](https://www.capterra.ae/software/86962/bomgar)
- [View dualmon Profile](https://www.capterra.ae/software/145125/dualmon-remote-access)
- [View Original Comparison](https://www.capterra.ae/compare/86962/145125/bomgar/vs/dualmon-remote-access)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare BeyondTrust Remote Support vs dualmon - Capterra United Arab Emirates 2026","description":"Compare BeyondTrust Remote Support vs dualmon and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.ae/compare/86962/145125/bomgar/vs/dualmon-remote-access","about":[{"@id":"https://www.capterra.ae/software/86962/bomgar#software"},{"@id":"https://www.capterra.ae/software/145125/dualmon-remote-access#software"}],"breadcrumb":{"@id":"https://www.capterra.ae/compare/86962/145125/bomgar/vs/dualmon-remote-access#breadcrumblist"},"@id":"https://www.capterra.ae/compare/86962/145125/bomgar/vs/dualmon-remote-access#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.ae/#organization"},"isPartOf":{"@id":"https://www.capterra.ae/#website"},"inLanguage":"en-AE"},{"name":"BeyondTrust Remote Support","description":"BeyondTrust Remote Support (formerly Bomgar Remote Support) enables secure, instant remote support to customers using Windows, Mac, Android, iOS, or other devices, whether or not they are on the corporate network. Users can fix end systems or troubleshoot issues using screen sharing, remote control, unattended access, file sharing, annotations, and mobile device camera sharing. Real-time chat, canned scripts, collaboration and escalation tools improve technician efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/22b1d579-a833-495e-b479-664334b4bb91.png","url":"https://www.capterra.ae/software/86962/bomgar","@id":"https://www.capterra.ae/software/86962/bomgar#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":2010},"offers":{"price":"1995","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"dualmon","description":"Remote access and support made easy. Switch your business to our Remote Assist and get 50% off your first year! Unlimited on-demand remote assistance for only $49 the first year, includes 20 support techs, and unattended remote access plans starting at just $49 the first year for 10 computers with unlimited users, making dualmon the price leader for remote access solutions.  Custom cobranding, session recording, file transfer, remote printing, remote diagnostics, usage reporting, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/eaec2ad5-6c9f-471f-a80d-6dc698faf6bf.png","url":"https://www.capterra.ae/software/145125/dualmon-remote-access","@id":"https://www.capterra.ae/software/145125/dualmon-remote-access#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":283},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.ae/compare/86962/145125/bomgar/vs/dualmon-remote-access#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk & Ticketing Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"BeyondTrust Remote Support vs dualmon","position":3,"item":"https://www.capterra.ae/compare/86962/145125/bomgar/vs/dualmon-remote-access","@type":"ListItem"}]}]}
</script>