---
description: Compare Fiix vs Freshservice and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Fiix vs Freshservice - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [EAM Software](/directory/30840/eam/software) > [Fiix \<span\>vs\</span\> Freshservice](https://www.capterra.ae/compare/74916/132997/fiix/vs/freshservice)

# Compare Fiix vs Freshservice

Canonical: https://www.capterra.ae/compare/74916/132997/fiix/vs/freshservice

> Detailed comparison between Fiix and Freshservice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Fiix | Freshservice |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 628 | 714 |
| **Starting Price** | $45.00 | $19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Fiix

CMMS software that helps plan, track, and optimize maintenance across manufacturing (discrete and process), fleet, wastewater, oil and gas, utilities, construction, warehousing, distribution, and more

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

## Key features

### Fiix

- API
- Activity Tracking
- Asset Tracking Software
- Audit Trail
- Calendar Management
- Customizable Reports
- Inventory Management Software
- Inventory Tracking
- Maintenance Scheduling
- Mobile Alerts
- Monitoring
- Multi-Location
- Performance Metrics
- Real-Time Data
- Reporting/Analytics
- Scheduling Software
- Search/Filter
- Status Tracking
- Task Management Software
- Workflow Management Software

### Freshservice

- API
- Activity Tracking
- Asset Tracking Software
- Audit Trail
- Calendar Management
- Customizable Reports
- Inventory Management Software
- Inventory Tracking
- Maintenance Scheduling
- Mobile Alerts
- Monitoring
- Multi-Location
- Performance Metrics
- Real-Time Data
- Reporting/Analytics
- Scheduling Software
- Search/Filter
- Status Tracking
- Task Management Software
- Workflow Management Software

## Links

- [View Fiix Profile](https://www.capterra.ae/software/74916/fiix)
- [View Freshservice Profile](https://www.capterra.ae/software/132997/freshservice)
- [View Original Comparison](https://www.capterra.ae/compare/74916/132997/fiix/vs/freshservice)

-----

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