---
description: Compare LiveChat vs SegMate and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveChat vs SegMate - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [LiveChat \<span\>vs\</span\> SegMate](https://www.capterra.ae/compare/62194/180431/livechat/vs/segmate)

# Compare LiveChat vs SegMate

Canonical: https://www.capterra.ae/compare/62194/180431/livechat/vs/segmate

> Detailed comparison between LiveChat and SegMate. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | SegMate |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 1715 | 10 |
| **Starting Price** | $25.00 | $9.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | - |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### SegMate

Ecom, Local, Online and Digital Marketing

## Key features

### LiveChat

- Autoresponders
- CRM Software
- Canned Responses
- Content Management System (CMS) Software
- Customer Engagement Software
- Customizable Branding
- Customizable Reports
- Deal Management
- File Sharing Software
- Geotargeting
- Lead Generation Software
- Mobile Access
- Onboarding Software
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Web-based Deployment

### SegMate

- Autoresponders
- CRM Software
- Canned Responses
- Customizable Branding
- File Sharing Software
- Geotargeting
- Mobile Access
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History

## Links

- [View LiveChat Profile](https://www.capterra.ae/software/62194/livechat)
- [View SegMate Profile](https://www.capterra.ae/software/180431/segmate)
- [View Original Comparison](https://www.capterra.ae/compare/62194/180431/livechat/vs/segmate)

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