---
description: Compare Salesforce Sales Cloud vs SmarterTrack and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Salesforce Sales Cloud vs SmarterTrack - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Productivity Software](/directory/30968/productivity/software) > [Salesforce Sales Cloud \<span\>vs\</span\> SmarterTrack](https://www.capterra.ae/compare/61368/116529/salesforce/vs/smartertrack)

# Compare Salesforce Sales Cloud vs SmarterTrack

Canonical: https://www.capterra.ae/compare/61368/116529/salesforce/vs/smartertrack

> Detailed comparison between Salesforce Sales Cloud and SmarterTrack. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Sales Cloud | SmarterTrack |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 18768 | 5 |
| **Starting Price** | $25.00 | $15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### Salesforce Sales Cloud

Sales teams, sales managers, marketing teams, and partner managers.

### SmarterTrack

SmarterTrack is an online help desk solution that allows for improved customer service and lower support costs. Its email ticketing system and live chat allow for easy access to information.

## Key features

### Salesforce Sales Cloud

- Auto-Dialer
- Call Center Management
- Customer Engagement Software
- Customizable Branding
- Customizable Reports
- Deal Management
- Email Management Software
- Interaction Tracking
- Knowledge Base Management
- Lead Generation Software
- Live Chat Software
- Multi-Channel Communication
- Onboarding Software
- Pipeline Reports
- Product Catalog
- Reporting/Analytics
- Sales Activity Management
- Scheduling Software
- Self Service Portal
- Support Ticket Management

### SmarterTrack

- Call Center Management
- Customizable Branding
- Email Management Software
- Interaction Tracking
- Knowledge Base Management
- Live Chat Software
- Multi-Channel Communication
- Reporting/Analytics
- Self Service Portal
- Support Ticket Management

## Links

- [View Salesforce Sales Cloud Profile](https://www.capterra.ae/software/61368/salesforce)
- [View SmarterTrack Profile](https://www.capterra.ae/software/116529/smartertrack)
- [View Original Comparison](https://www.capterra.ae/compare/61368/116529/salesforce/vs/smartertrack)

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