---
description: Compare Salesforce Sales Cloud vs Maqsam and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Salesforce Sales Cloud vs Maqsam - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Productivity Software](/directory/30968/productivity/software) > [Salesforce Sales Cloud \<span\>vs\</span\> Maqsam](https://www.capterra.ae/compare/61368/1068941/salesforce/vs/Maqsam)

# Compare Salesforce Sales Cloud vs Maqsam

Canonical: https://www.capterra.ae/compare/61368/1068941/salesforce/vs/Maqsam

> Detailed comparison between Salesforce Sales Cloud and Maqsam. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Salesforce Sales Cloud | Maqsam |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 18768 | 11 |
| **Starting Price** | $25.00 | $45.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Salesforce Sales Cloud

Sales teams, sales managers, marketing teams, and partner managers.

### Maqsam

Maqsam is ideal for businesses that rely on phone communication. Whether for sales or support, Maqsam caters to the needs of companies in Arabia prioritizing customer-centric strategies.

## Key features

### Salesforce Sales Cloud

- API
- Access Controls/Permissions
- Auto-Dialer
- CRM Software
- Call Monitoring Software
- Call Recording Software
- Chat/Messaging
- Customer History
- Customizable Reports
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Search/Filter
- Tagging

### Maqsam

- API
- Access Controls/Permissions
- Auto-Dialer
- CRM Software
- Call Monitoring Software
- Call Recording Software
- Chat/Messaging
- Customer History
- Customizable Reports
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Search/Filter
- Tagging

## Links

- [View Salesforce Sales Cloud Profile](https://www.capterra.ae/software/61368/salesforce)
- [View Maqsam Profile](https://www.capterra.ae/software/1068941/Maqsam)
- [View Original Comparison](https://www.capterra.ae/compare/61368/1068941/salesforce/vs/Maqsam)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Salesforce Sales Cloud vs Maqsam - Capterra United Arab Emirates 2026","description":"Compare Salesforce Sales Cloud vs Maqsam and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.ae/compare/61368/1068941/salesforce/vs/Maqsam","about":[{"@id":"https://www.capterra.ae/software/61368/salesforce#software"},{"@id":"https://www.capterra.ae/software/1068941/Maqsam#software"}],"breadcrumb":{"@id":"https://www.capterra.ae/compare/61368/1068941/salesforce/vs/Maqsam#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ae/compare/61368/1068941/salesforce/vs/Maqsam#webpage","isPartOf":{"@id":"https://www.capterra.ae/#website"},"inLanguage":"en-AE","publisher":{"@id":"https://www.capterra.ae/#organization"}},{"name":"Salesforce Sales Cloud","description":"Salesforce Sales Cloud is a robust sales platform that streamlines processes, boosts productivity, and drives revenue growth. This AI-powered CRM integrates human sales efforts with intelligent agents to speed up the sales cycle. It offers visibility into the sales pipeline, providing insights for faster prospecting and opportunity management. Automation features reduce manual tasks, allowing sales reps to focus on high-value activities and close deals more quickly. A key feature is its ability to unify data from various sources, creating a comprehensive customer view. With Salesforce's AI, the platform offers smarter insights and recommendations, helping sales teams sell more effectively. Integrating with other Salesforce solutions like Revenue Cloud, Sales Cloud forms a connected revenue ecosystem. Its intuitive interface simplifies the tech stack, enhances productivity, and supports growth, offering tools for automating CRM updates and optimizing forecasts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/730292f7-ee03-4275-80b0-08b59e8d9bd0.png","url":"https://www.capterra.ae/software/61368/salesforce","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/61368/salesforce#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":18768},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Maqsam","description":"Maqsam is the customer service software built for the Arab world. We help Arabia’s most loved businesses transform everyday customer service into meaningful, delightful experiences that drive loyalty and trust.\n\nAt the heart of Maqsam is our Arabic-first AI agent, designed to understand the nuances of the region’s dialects, cultures, and customers. Integrated seamlessly into our customer service software, it empowers teams to connect, listen, and deliver support 24/7, combining the reliability of automation with the clarity and reassurance of human understanding.\n\nMaqsam was built to be easy to adopt and effortless to grow with, backed by a support that listens first and responds with clarity. By pairing proven technologies with a deep understanding of the Arab market, we help businesses evolve from manual work to fully automated service and outreach, scaling with confidence while keeping every customer interaction personal and memorable.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b65852e1-c076-4c7e-a433-3cfc8033f171.png","url":"https://www.capterra.ae/software/1068941/Maqsam","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/1068941/Maqsam#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":11},"offers":{"price":"45","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Productivity Software","position":2,"item":"/directory/30968/productivity/software","@type":"ListItem"},{"name":"Salesforce Sales Cloud vs Maqsam","position":3,"item":"https://www.capterra.ae/compare/61368/1068941/salesforce/vs/Maqsam","@type":"ListItem"}],"@id":"https://www.capterra.ae/compare/61368/1068941/salesforce/vs/Maqsam#breadcrumblist"}]}
</script>
