---
description: Compare SurveyMonkey vs Refiner and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare SurveyMonkey vs Refiner - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [360 Degree Feedback Software](/directory/30666/360-degree-feedback/software) > [SurveyMonkey \<span\>vs\</span\> Refiner](https://www.capterra.ae/compare/32728/192855/surveymonkey/vs/refiner)

# Compare SurveyMonkey vs Refiner

Canonical: https://www.capterra.ae/compare/32728/192855/surveymonkey/vs/refiner

> Detailed comparison between SurveyMonkey and Refiner. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SurveyMonkey | Refiner |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 10513 | 9 |
| **Starting Price** | $30.00 | $99.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Best for

### SurveyMonkey

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

### Refiner

SaaS companies, fintechs, edtechs, marketplaces, product managers, growth marketers, customer success teams, and researchers.

## Key features

### SurveyMonkey

- API
- Collaboration Tools
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Multi-Channel Distribution
- NPS Survey Structure
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Response Quotas
- SSL Security
- Search/Filter
- Segmentation
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Website Integration

### Refiner

- API
- Collaboration Tools
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Multi-Channel Distribution
- NPS Survey Structure
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Response Quotas
- SSL Security
- Search/Filter
- Segmentation
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Website Integration

## Links

- [View SurveyMonkey Profile](https://www.capterra.ae/software/32728/surveymonkey)
- [View Refiner Profile](https://www.capterra.ae/software/192855/refiner)
- [View Original Comparison](https://www.capterra.ae/compare/32728/192855/surveymonkey/vs/refiner)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare SurveyMonkey vs Refiner - Capterra United Arab Emirates 2026","description":"Compare SurveyMonkey vs Refiner and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.ae/compare/32728/192855/surveymonkey/vs/refiner","about":[{"@id":"https://www.capterra.ae/software/32728/surveymonkey#software"},{"@id":"https://www.capterra.ae/software/192855/refiner#software"}],"breadcrumb":{"@id":"https://www.capterra.ae/compare/32728/192855/surveymonkey/vs/refiner#breadcrumblist"},"@id":"https://www.capterra.ae/compare/32728/192855/surveymonkey/vs/refiner#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ae/#website"},"inLanguage":"en-AE","publisher":{"@id":"https://www.capterra.ae/#organization"}},{"name":"SurveyMonkey","description":"Create a 360-degree review process, support career development and create a best-in-class workplace with SurveyMonkey\n\nStart easily with our expert-certified 360-degree employee evaluation surveys to get feedback from peers, managers, and direct reports. Or, let AI-powered survey creation features build custom, unbiased performance management surveys for you fast.  \nAnonymity settings, advanced email capabilities, and the trusted SurveyMonkey brand drive more employee participation for your HR surveys and forms. Understand how your organization compares to others in your industry with benchmarkable templates. Easily filter employee responses by tenure, country, and more for actionable insights on where to focus, so you can pinpoint areas of opportunity.\n\nWith 200+ pre-built integrations, plus API access, you also can connect employee feedback with the tools you use everyday to drive accountability, save time, and maximize your impact.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/095e8372-fb08-4739-9ddc-ff01181f938a.png","url":"https://www.capterra.ae/software/32728/surveymonkey","@id":"https://www.capterra.ae/software/32728/surveymonkey#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":10513},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Refiner","description":"Refiner is an in-app survey software designed to collect user feedback via web, mobile, and email surveys. It specializes in microsurveys with advanced targeting to reach the right users at the best times. Multi-channel functionality enables surveys to appear in apps, websites, or emails, while customization ensures brand consistency.\n\nThe platform integrates seamlessly with customer data platforms, analytics tools, CRMs, and automation systems, syncing survey data automatically. Its reporting dashboard tracks NPS, CSAT, and CES metrics, provides segmented analysis, and uses AI-powered tagging to uncover patterns.\nRefiner combines simplicity and depth, delivering actionable insights without manual effort. It supports customer satisfaction measurement and product research in one streamlined solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/963d8c1e-d6c1-42e8-ab4b-f4f4b58153ac.png","url":"https://www.capterra.ae/software/192855/refiner","@id":"https://www.capterra.ae/software/192855/refiner#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":9},"offers":{"price":"99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ae/compare/32728/192855/surveymonkey/vs/refiner#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"360 Degree Feedback Software","position":2,"item":"/directory/30666/360-degree-feedback/software","@type":"ListItem"},{"name":"SurveyMonkey vs Refiner","position":3,"item":"https://www.capterra.ae/compare/32728/192855/surveymonkey/vs/refiner","@type":"ListItem"}]}]}
</script>