---
description: Compare DialedIn CCaaS vs XCALLY and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare DialedIn CCaaS vs XCALLY - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Call Center Software](/directory/30007/call-center/software) > [DialedIn CCaaS \<span\>vs\</span\> XCALLY](https://www.capterra.ae/compare/29589/136894/callcenternow/vs/xcally)

# Compare DialedIn CCaaS vs XCALLY

Canonical: https://www.capterra.ae/compare/29589/136894/callcenternow/vs/xcally

> Detailed comparison between DialedIn CCaaS and XCALLY. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | DialedIn CCaaS | XCALLY |
| **Overall rating** | 4.8/5 | 4.8/5 |
| **Total Reviews** | 324 | 130 |
| **Starting Price** | $25.00 | €29.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### DialedIn CCaaS

DialedIn is the scalable, easy-to-operate CCaaS that improves service and reduces expenses at minimum 5-seat inbound, outbound, or blended call centers in every vertical.

### XCALLY

Every type of customer service requiring professional solutions, including inbound, outbound, blended services, and AI-driven solutions.

## Key features

### DialedIn CCaaS

- API
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Recording Software
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Inbound Call Center
- List Management
- Monitoring
- Multi-Channel Communication
- Performance Management
- Preview Dialer
- Progressive Dialer
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Social Media Integration

### XCALLY

- API
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Recording Software
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Inbound Call Center
- List Management
- Monitoring
- Multi-Channel Communication
- Performance Management
- Preview Dialer
- Progressive Dialer
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Social Media Integration

## Links

- [View DialedIn CCaaS Profile](https://www.capterra.ae/software/29589/callcenternow)
- [View XCALLY Profile](https://www.capterra.ae/software/136894/xcally)
- [View Original Comparison](https://www.capterra.ae/compare/29589/136894/callcenternow/vs/xcally)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare DialedIn CCaaS vs XCALLY - Capterra United Arab Emirates 2026","description":"Compare DialedIn CCaaS vs XCALLY and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.ae/compare/29589/136894/callcenternow/vs/xcally","about":[{"@id":"https://www.capterra.ae/software/29589/callcenternow#software"},{"@id":"https://www.capterra.ae/software/136894/xcally#software"}],"breadcrumb":{"@id":"https://www.capterra.ae/compare/29589/136894/callcenternow/vs/xcally#breadcrumblist"},"@id":"https://www.capterra.ae/compare/29589/136894/callcenternow/vs/xcally#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ae/#website"},"publisher":{"@id":"https://www.capterra.ae/#organization"},"inLanguage":"en-AE"},{"name":"DialedIn CCaaS","description":"DialedIn is a cloud-based CCaaS platform tailored to optimize outbound, inbound, and blended call center operations across industries. Designed for businesses of all sizes, we offer rapid deployment and a comprehensive suite of features, including advanced dialing (auto, predictive, preview, and progressive), smart call routing, and zero-coding CRM integrations that streamline workflows. \n\nDialedIn's intuitive interface requires minimal training, boosting agent productivity and customer satisfaction. With real-time analytics, customizable dashboards, robust security, and flexible scalability—whether on-premises or cloud-based—DialedIn ensures compliance and data integrity, helping businesses reduce operational costs while delivering exceptional customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f4692fd3-ec56-4437-bc00-4b384e395e0b.png","url":"https://www.capterra.ae/software/29589/callcenternow","@id":"https://www.capterra.ae/software/29589/callcenternow#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":324},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows"},{"name":"XCALLY","description":"XCALLY is a powerful Customer Service Platform for Inbound, Outbound, and Blended Contact Centers built on Asterisk. Engage your customers with Motion’s unique technology—multichannel, real-time, efficient, and AI-driven.\n\nDeliver an exceptional Customer Journey across Voice, Web Chat, Email, SMS, and Digital channels. Leverage advanced features like Contact Management, a Predictive Dialer, and the Cally Square IVR Designer. Automate tasks, gain actionable insights, and enhance service delivery with Artificial Intelligence.\n\nDesigned for maximum flexibility, XCALLY offers both on-premise and cloud deployment options, ensuring businesses can prioritize data security and privacy. Whether hosting on private servers or leveraging a secure cloud environment, XCALLY safeguards sensitive information at every step.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2e2d3f5b-c4f0-4366-97db-2edd41493540.png","url":"https://www.capterra.ae/software/136894/xcally","@id":"https://www.capterra.ae/software/136894/xcally#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":130},"offers":{"price":"29","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios"},{"@id":"https://www.capterra.ae/compare/29589/136894/callcenternow/vs/xcally#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Center Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"DialedIn CCaaS vs XCALLY","position":3,"item":"https://www.capterra.ae/compare/29589/136894/callcenternow/vs/xcally","@type":"ListItem"}]}]}
</script>