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Genesys Cloud CX vs Nosco
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
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$75.00/month
Not provided by vendor
Genesys Cloud is for everyone! Progressive IT and contact centre operations that prefer rapid delivery, all-in-one, cloud contact centre solution.
Customer Service, Customer Care, After Sales, E-commerce, Back-office Team
- API
- Contact Management Software
- Customer Database
- Customer History
- Multi-Channel Communication
- Queue Management
- Reporting & Statistics
- Social Media Integration
- Support Ticket Management
- Virtual Assistant Software
- API
- Contact Management Software
- Customer Database
- Customer History
- Multi-Channel Communication
- Queue Management
- Reporting & Statistics
- Social Media Integration
- Support Ticket Management
- Virtual Assistant Software
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
