15 years helping Emirati businesses
choose better software

Salesforce Service Cloud vs ProProfs Help Desk

$25.00/month
$15.00/month

Overall

4.4 (753)

Overall

4.8 (12)
Businesses in need of service-as-a-software solution for the Communications industry.
We serve companies of every sphere, whether your company is into marketing, healthcare, customer support, or any other industry. We also serve companies of all sizes, startups to large enterprises.
10/10
  • Automated Routing
  • Customizable Branding
  • Email Templates
  • Knowledge Base Management
  • Live Chat Software
  • Real Time Analytics
  • Real-Time Chat
  • Service Level Agreement (SLA) Management
  • Third-Party Integrations
  • Ticket Management
10/10
  • Automated Routing
  • Customizable Branding
  • Email Templates
  • Knowledge Base Management
  • Live Chat Software
  • Real Time Analytics
  • Real-Time Chat
  • Service Level Agreement (SLA) Management
  • Third-Party Integrations
  • Ticket Management
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat