---
description: Compare Ivanti Neurons for ITSM vs Proactivanet and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Ivanti Neurons for ITSM vs Proactivanet - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/31027/service-desk/software) > [Ivanti Neurons for ITSM \<span\>vs\</span\> Proactivanet](https://www.capterra.ae/compare/193225/1010807/service-desk/vs/proactivanet)

# Compare Ivanti Neurons for ITSM vs Proactivanet

Canonical: https://www.capterra.ae/compare/193225/1010807/service-desk/vs/proactivanet

> Detailed comparison between Ivanti Neurons for ITSM and Proactivanet. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Ivanti Neurons for ITSM | Proactivanet |
| **Overall rating** | 3.9/5 | 4.8/5 |
| **Total Reviews** | 15 | 52 |
| **Starting Price** | - | €1.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Ivanti Neurons for ITSM

\-

### Proactivanet

Midmarket and Enterprise-level organizations (500+ employees) across industries such as Banking, Healthcare, Government, and Education that require a scalable, ITIL-aligned solution to manage complex

## Key features

### Ivanti Neurons for ITSM

- Analytics
- CMDB Software
- Change Management Software
- Incident Management Software
- Knowledge Base Management
- Self Service Portal
- Service Level Agreement (SLA) Management

### Proactivanet

- API
- Activity Tracking
- Asset Tracking Software
- Capacity Management
- Change Management Software
- Chat/Messaging
- Customizable Reports
- Help Desk Management
- Incident Management Software
- Inventory Management Software
- Knowledge Base Management
- Self Service Portal
- Service Catalog
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Surveys & Feedback
- Task Management Software
- Workflow Management Software

## Links

- [View Ivanti Neurons for ITSM Profile](https://www.capterra.ae/software/193225/service-desk)
- [View Proactivanet Profile](https://www.capterra.ae/software/1010807/proactivanet)
- [View Original Comparison](https://www.capterra.ae/compare/193225/1010807/service-desk/vs/proactivanet)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Ivanti Neurons for ITSM vs Proactivanet - Capterra United Arab Emirates 2026","description":"Compare Ivanti Neurons for ITSM vs Proactivanet and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.ae/compare/193225/1010807/service-desk/vs/proactivanet","about":[{"@id":"https://www.capterra.ae/software/193225/service-desk#software"},{"@id":"https://www.capterra.ae/software/1010807/proactivanet#software"}],"breadcrumb":{"@id":"https://www.capterra.ae/compare/193225/1010807/service-desk/vs/proactivanet#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ae/compare/193225/1010807/service-desk/vs/proactivanet#webpage","isPartOf":{"@id":"https://www.capterra.ae/#website"},"inLanguage":"en-AE","publisher":{"@id":"https://www.capterra.ae/#organization"}},{"name":"Ivanti Neurons for ITSM","description":"Gain enterprise-capable, end-to-end service management capabilities throughout the service delivery lifecycle, from request capture to remediation. Automated workflows eliminate costly manual processes while making operations more efficient, compliant, and secure. Whether you’re looking for an IT help desk / support ticket solution or need to perform more advanced service management processes, the modular design of Ivanti Neurons for ITSM is packaged to deploy quickly and scale easily.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/05d00516-b857-4651-b6bf-27589fcd737e.png","url":"https://www.capterra.ae/software/193225/service-desk","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/193225/service-desk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.9,"bestRating":5,"ratingCount":15},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise"},{"name":"Proactivanet","description":"Proactivanet, ITAM and ITSM Software, is a comprehensive tool for IT asset and service management. It is the optimal combination of agility and power as it covers 100% of your needs with less investment, in very agile implementation times and with less effort.\n\nIt is certified in 13 PinkVERIFY 2011 processes and in ITIL Software Scheme maximum gold level. In addition, Proactivanet has been recognized as a Customers' Choice 2021 according to Gartner Peer Insights' Voice of the Customer.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5f8af98f-9e9b-454a-ab27-577a81a62c8d.png","url":"https://www.capterra.ae/software/1010807/proactivanet","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/1010807/proactivanet#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":52},"offers":{"price":"1","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Service Desk Software","position":2,"item":"/directory/31027/service-desk/software","@type":"ListItem"},{"name":"Ivanti Neurons for ITSM vs Proactivanet","position":3,"item":"https://www.capterra.ae/compare/193225/1010807/service-desk/vs/proactivanet","@type":"ListItem"}],"@id":"https://www.capterra.ae/compare/193225/1010807/service-desk/vs/proactivanet#breadcrumblist"}]}
</script>