---
description: Compare Gentrack vs Utilmate and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Gentrack vs Utilmate - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Utility Billing Software](/directory/20017/utility-billing/software) > [Gentrack \<span\>vs\</span\> Utilmate](https://www.capterra.ae/compare/18535/200113/gentrack-cis/vs/utilmate)

# Compare Gentrack vs Utilmate

Canonical: https://www.capterra.ae/compare/18535/200113/gentrack-cis/vs/utilmate

> Detailed comparison between Gentrack and Utilmate. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Gentrack | Utilmate |
| **Overall rating** | - | 4.5/5 |
| **Total Reviews** | 0 | 4 |
| **Starting Price** | NZ$500,000.00 | $0.60 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Gentrack

C\&amp;I/I\&amp;C Utilities, Energy Retailers, Water Utilities

### Utilmate

Billing solution that features invoice, payment \&amp; customer management for utility billing. Real-time charging and cloud billing solution for hot \&amp; cold water, electricity, gas, \&amp; internet re-sellers.

## Key features

### Gentrack

- Activity Dashboard
- Billing & Invoicing
- Contact Database
- Customer Management
- For Electricity
- For Water
- Meter Data Management
- Metered Billing
- Non-Metered Billing
- Online Payments
- Payment Collection
- Penalty/Cut-Off Processing
- Rate Management
- Recurring/Subscription Billing
- Reporting & Statistics
- Self Service Portal
- Usage Tracking/Analytics
- Work Order Management

### Utilmate

- Activity Dashboard
- Billing & Invoicing
- Billing Rate Management
- Contact Database
- Customer Management
- Customizable Invoices
- For Electricity
- For Water
- Meter Data Management
- Metered Billing
- Non-Metered Billing
- Online Payments
- Payment Collection
- Penalty/Cut-Off Processing
- Rate Management
- Recurring/Subscription Billing
- Reporting & Statistics
- Self Service Portal
- Usage Tracking/Analytics
- Work Order Management

## Links

- [View Gentrack Profile](https://www.capterra.ae/software/18535/gentrack-cis)
- [View Utilmate Profile](https://www.capterra.ae/software/200113/utilmate)
- [View Original Comparison](https://www.capterra.ae/compare/18535/200113/gentrack-cis/vs/utilmate)

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