---
description: Compare Zoho Assist vs Live Agent and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Zoho Assist vs Live Agent - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [Zoho Assist \<span\>vs\</span\> Live Agent](https://www.capterra.ae/compare/181775/1036615/zoho-assist/vs/live-agent)

# Compare Zoho Assist vs Live Agent

Canonical: https://www.capterra.ae/compare/181775/1036615/zoho-assist/vs/live-agent

> Detailed comparison between Zoho Assist and Live Agent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho Assist | Live Agent |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 1374 | 6 |
| **Starting Price** | ₹480.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | - |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### Zoho Assist

Outsourced IT \&amp; MSP Support, IT Support, Customer Help Desks.

### Live Agent

Intended for digital customer service

## Key features

### Zoho Assist

- API
- Availability Indicator
- Customizable Reports
- File Sharing Software
- For MSPs
- Help Desk Management
- IT Asset Tracking
- Monitoring
- Multi-Channel Communication
- Multi-Participant Screen Sharing
- Real-Time Chat
- Recording
- Remote Access & Monitoring
- SSL Security
- Scheduling Software
- Screen Mirroring
- Session Transfer
- Support Ticket Management
- Surveys & Feedback
- Video Chat

### Live Agent

- Multi-Channel Communication
- Support Ticket Management

## Links

- [View Zoho Assist Profile](https://www.capterra.ae/software/181775/zoho-assist)
- [View Live Agent Profile](https://www.capterra.ae/software/1036615/live-agent)
- [View Original Comparison](https://www.capterra.ae/compare/181775/1036615/zoho-assist/vs/live-agent)

-----

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