---
description: Compare Intermedia Unite vs Avaya Cloud Office and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Intermedia Unite vs Avaya Cloud Office - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [Intermedia Unite \<span\>vs\</span\> Avaya Cloud Office](https://www.capterra.ae/compare/181373/212483/unite/vs/avaya-ip-office)

# Compare Intermedia Unite vs Avaya Cloud Office

Canonical: https://www.capterra.ae/compare/181373/212483/unite/vs/avaya-ip-office

> Detailed comparison between Intermedia Unite and Avaya Cloud Office. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Intermedia Unite | Avaya Cloud Office |
| **Overall rating** | 4.7/5 | 4.2/5 |
| **Total Reviews** | 188 | 45 |
| **Starting Price** | $27.99 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | - |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### Intermedia Unite

Company of any size from 1-1000+ employees

### Avaya Cloud Office

Customer Service Supervisor , Contact Center Team Lead

## Key features

### Intermedia Unite

- API
- Auto-Dialer
- Automatic Call Distribution
- Call Center Management
- Chat/Messaging
- Computer Telephony Integration
- Conferencing
- Contact Management Software
- Customizable Reports
- Live Chat Software
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Quality Management Software
- Real-Time Data
- Reporting/Analytics
- Screen Sharing Software
- Unified Communications Software
- Video Conferencing Software

### Avaya Cloud Office

- API
- Call Center Management
- Chat/Messaging
- Conferencing
- Contact Management Software
- Live Chat Software
- Multi-Channel Communication
- Multi-User Collaboration
- Presentation Streaming
- Quality Management Software
- Reporting/Analytics
- Screen Sharing Software
- Unified Communications Software
- Video Conferencing Software

## Links

- [View Intermedia Unite Profile](https://www.capterra.ae/software/181373/unite)
- [View Avaya Cloud Office Profile](https://www.capterra.ae/software/212483/avaya-ip-office)
- [View Original Comparison](https://www.capterra.ae/compare/181373/212483/unite/vs/avaya-ip-office)

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