---
description: Compare Intermedia Unite vs Zoom Phone and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Intermedia Unite vs Zoom Phone - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [Intermedia Unite \<span\>vs\</span\> Zoom Phone](https://www.capterra.ae/compare/181373/208535/unite/vs/zoom-phone)

# Compare Intermedia Unite vs Zoom Phone

Canonical: https://www.capterra.ae/compare/181373/208535/unite/vs/zoom-phone

> Detailed comparison between Intermedia Unite and Zoom Phone. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Intermedia Unite | Zoom Phone |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 188 | 244 |
| **Starting Price** | $27.99 | $10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Intermedia Unite

Company of any size from 1-1000+ employees

### Zoom Phone

Zoom Phone is for businesses of all sizes, ranging from small businesses to global enterprises.

## Key features

### Intermedia Unite

- API
- Access Controls/Permissions
- Automatic Call Distribution
- Call Conferencing
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Call Transfer
- Computer Telephony Integration
- Contact Management Software
- Mobile Access
- Multi-Channel Communication
- Online Voice Transmission
- Queue Management
- SIP Trunking
- SMS Messaging
- Unified Communications Software
- Video Conferencing Software
- VoIP Connection
- Voicemail Transcription

### Zoom Phone

- API
- Access Controls/Permissions
- Automatic Call Distribution
- Call Conferencing
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Call Transfer
- Computer Telephony Integration
- Contact Management Software
- Mobile Access
- Multi-Channel Communication
- Online Voice Transmission
- Queue Management
- SIP Trunking
- SMS Messaging
- Unified Communications Software
- Video Conferencing Software
- VoIP Connection
- Voicemail Transcription

## Links

- [View Intermedia Unite Profile](https://www.capterra.ae/software/181373/unite)
- [View Zoom Phone Profile](https://www.capterra.ae/software/208535/zoom-phone)
- [View Original Comparison](https://www.capterra.ae/compare/181373/208535/unite/vs/zoom-phone)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Intermedia Unite vs Zoom Phone - Capterra United Arab Emirates 2026","description":"Compare Intermedia Unite vs Zoom Phone and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.ae/compare/181373/208535/unite/vs/zoom-phone","about":[{"@id":"https://www.capterra.ae/software/181373/unite#software"},{"@id":"https://www.capterra.ae/software/208535/zoom-phone#software"}],"breadcrumb":{"@id":"https://www.capterra.ae/compare/181373/208535/unite/vs/zoom-phone#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ae/compare/181373/208535/unite/vs/zoom-phone#webpage","publisher":{"@id":"https://www.capterra.ae/#organization"},"isPartOf":{"@id":"https://www.capterra.ae/#website"},"inLanguage":"en-AE"},{"name":"Intermedia Unite","description":"Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere.\n\nIt replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps.\n\nUnite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences.\n\nWith mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity.\n\nAI-powered transcription, summaries, and insights help teams capture details and follow up efficiently.\n\nBacked by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/83bad16a-830e-443f-8ff6-f912596bc28b.png","url":"https://www.capterra.ae/software/181373/unite","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/181373/unite#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":188},"offers":{"price":"27.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Zoom Phone","description":"Built on Zoom's easy, reliable, and secure platform, Zooms full-featured cloud phone  consolidates all business communication and collaboration into a single system. Available in 40+ countries, with expandable coverage through a bring-your-own-carrier offering, Zoom Phone supports inbound and outbound calling through the public switched telephone network (PSTN).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1d8c8103-3d5d-4779-aa16-aa48d6cb76a5.png","url":"https://www.capterra.ae/software/208535/zoom-phone","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/208535/zoom-phone#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":244},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Unified Communications Software","position":2,"item":"/directory/31035/unified-communications/software","@type":"ListItem"},{"name":"Intermedia Unite vs Zoom Phone","position":3,"item":"https://www.capterra.ae/compare/181373/208535/unite/vs/zoom-phone","@type":"ListItem"}],"@id":"https://www.capterra.ae/compare/181373/208535/unite/vs/zoom-phone#breadcrumblist"}]}
</script>