---
description: Compare Smith.ai vs Zenvia and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
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title: Compare Smith.ai vs Zenvia - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Smith.ai \<span\>vs\</span\> Zenvia](https://www.capterra.ae/compare/181278/200368/smith-ai-live-website-chat/vs/zenvia)

# Compare Smith.ai vs Zenvia

Canonical: https://www.capterra.ae/compare/181278/200368/smith-ai-live-website-chat/vs/zenvia

> Detailed comparison between Smith.ai and Zenvia. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Smith.ai | Zenvia |
| **Overall rating** | 4.8/5 | 4.5/5 |
| **Total Reviews** | 29 | 71 |
| **Starting Price** | $95.00 | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Best for

### Smith.ai

Smith.ai is most useful for growing businesses who need help answering calls. 24/7 AI Receptionist and professional human agents capture, screen, \&amp; book leads to convert new clients\!

### Zenvia

All companies, whether small, medium, or large, across different industries, can use ZENVIA’s solutions to sell more and serve better.

## Key features

### Smith.ai

- API
- Activity Tracking
- Canned Responses
- Chat/Messaging
- Customer History
- Engagement Tracking
- File Sharing Software
- Lead Capture Software
- Monitoring
- Multi-Channel Communication
- Multi-Channel Marketing
- On-Demand Communications
- Real-Time Analytics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Template Management
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management Software

### Zenvia

- API
- Activity Tracking
- Canned Responses
- Chat/Messaging
- Customer History
- Engagement Tracking
- File Sharing Software
- Lead Capture Software
- Monitoring
- Multi-Channel Communication
- Multi-Channel Marketing
- On-Demand Communications
- Real-Time Analytics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Template Management
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management Software

## Links

- [View Smith.ai Profile](https://www.capterra.ae/software/181278/smith-ai-live-website-chat)
- [View Zenvia Profile](https://www.capterra.ae/software/200368/zenvia)
- [View Original Comparison](https://www.capterra.ae/compare/181278/200368/smith-ai-live-website-chat/vs/zenvia)

-----

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