---
description: Compare Viber vs Live Chat Alternative and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Viber vs Live Chat Alternative - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Viber \<span\>vs\</span\> Live Chat Alternative](https://www.capterra.ae/compare/180348/199326/viber/vs/live-chat-alternative)

# Compare Viber vs Live Chat Alternative

Canonical: https://www.capterra.ae/compare/180348/199326/viber/vs/live-chat-alternative

> Detailed comparison between Viber and Live Chat Alternative. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Viber | Live Chat Alternative |
| **Overall rating** | 4.4/5 | - |
| **Total Reviews** | 4060 | 0 |
| **Starting Price** | - | - |
| **Free Trial** | - | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Chat | 24/7 (Live rep), Chat |
| **Training Software** | Not Offered | Live Online |

## Best for

### Viber

On-premise customer engagement \&amp; communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content \&amp; more.

### Live Chat Alternative

Designed for businesses of all sizes, it is a customer communications solution that helps receive and record calls from any device and monitor team performance by analyzing online chat metrics.

## Key features

### Viber

- API
- Batch Communications
- Chat/Messaging
- Communication Management
- Customer History
- Feedback Management
- Interaction Tracking
- Interactive Content
- Live Chat Software
- Multi-Channel Communication
- On-Demand Communications
- Personalization and Behavioral Targeting Software
- Reporting/Analytics
- Video Support

### Live Chat Alternative

- Chat/Messaging
- Multi-Channel Communication
- On-Demand Communications

## Links

- [View Viber Profile](https://www.capterra.ae/software/180348/viber)
- [View Live Chat Alternative Profile](https://www.capterra.ae/software/199326/live-chat-alternative)
- [View Original Comparison](https://www.capterra.ae/compare/180348/199326/viber/vs/live-chat-alternative)

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