---
description: Compare Viber vs edna and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Viber vs edna - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Viber \<span\>vs\</span\> edna](https://www.capterra.ae/compare/180348/1035877/viber/vs/edna)

# Compare Viber vs edna

Canonical: https://www.capterra.ae/compare/180348/1035877/viber/vs/edna

> Detailed comparison between Viber and edna. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Viber | edna |
| **Overall rating** | 4.4/5 | - |
| **Total Reviews** | 4058 | 0 |
| **Starting Price** | - | - |
| **Free Trial** | - | - |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Chat | Email/Help Desk, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Not Offered | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Viber

On-premise customer engagement \&amp; communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content \&amp; more.

### edna

Our client base includes leading organisations in Banking, Insurance, Retail, FMCG, Air Travel, Telecom and Hospitality from across the globe.

## Key features

### Viber

- API
- Batch Communications
- Chat/Messaging
- Communication Management
- Customer History
- Feedback Management
- Interaction Tracking
- Interactive Content
- Live Chat Software
- Multi-Channel Communication
- On-Demand Communications
- Personalization and Behavioral Targeting Software
- Reporting/Analytics
- Video Support

### edna

- API
- Activity Dashboard
- Alerts/Notifications
- CRM Software
- Chat/Messaging
- Customer Database
- Feedback Management
- Interaction Tracking
- Multi-Channel Communication
- SMS Messaging

## Links

- [View Viber Profile](https://www.capterra.ae/software/180348/viber)
- [View edna Profile](https://www.capterra.ae/software/1035877/edna)
- [View Original Comparison](https://www.capterra.ae/compare/180348/1035877/viber/vs/edna)

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