---
description: Compare Viber vs Chaty and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Viber vs Chaty - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Viber \<span\>vs\</span\> Chaty](https://www.capterra.ae/compare/180348/1024481/viber/vs/chaty)

# Compare Viber vs Chaty

Canonical: https://www.capterra.ae/compare/180348/1024481/viber/vs/chaty

> Detailed comparison between Viber and Chaty. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Viber | Chaty |
| **Overall rating** | 4.4/5 | 5.0/5 |
| **Total Reviews** | 4064 | 41 |
| **Starting Price** | - | $0.00 |
| **Free Trial** | - | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | Not Offered | Documentation, Videos |

## Best for

### Viber

On-premise customer engagement \&amp; communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content \&amp; more.

### Chaty

Great for e-commerce, digital agencies, and any website that wants to provide customer support via multiple channels. &#10;Use Chaty to answer queries, receive feedback, and chat with your customers.

## Key features

### Viber

- API
- Batch Communications
- Chat/Messaging
- Communication Management
- Customer History
- Feedback Management
- Interaction Tracking
- Interactive Content
- Live Chat Software
- Multi-Channel Communication
- On-Demand Communications
- Personalization and Behavioral Targeting Software
- Reporting/Analytics

### Chaty

- Activity Dashboard
- Chat/Messaging
- Customer Engagement Software
- Customizable Branding
- Geotargeting
- Interaction Tracking
- Mobile Access
- Monitoring
- Offline Form
- Reporting/Analytics

## Links

- [View Viber Profile](https://www.capterra.ae/software/180348/viber)
- [View Chaty Profile](https://www.capterra.ae/software/1024481/chaty)
- [View Original Comparison](https://www.capterra.ae/compare/180348/1024481/viber/vs/chaty)

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