---
description: Compare ManageEngine ServiceDesk Plus vs Mint Service Desk and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare ManageEngine ServiceDesk Plus vs Mint Service Desk - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/32623/it-ticketing-systems-software/software) > [ManageEngine ServiceDesk Plus \<span\>vs\</span\> Mint Service Desk](https://www.capterra.ae/compare/179501/187044/manageengine-service-desk-plus/vs/mint-service-desk)

# Compare ManageEngine ServiceDesk Plus vs Mint Service Desk

Canonical: https://www.capterra.ae/compare/179501/187044/manageengine-service-desk-plus/vs/mint-service-desk

> Detailed comparison between ManageEngine ServiceDesk Plus and Mint Service Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ManageEngine ServiceDesk Plus | Mint Service Desk |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 231 | 23 |
| **Starting Price** | $16.00 | $5.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### ManageEngine ServiceDesk Plus

ServiceDesk Plus can be used by SMBs and enterprises alike. It's a region and vertical-agnostic ITSM platform that is easy to set up—without heavy implementation overhead or developer effort.

### Mint Service Desk

Mint Service Desk targets businesses of all sizes seeking efficient IT service management. Ideal for IT departments in SMBs and large enterprises, it caters to those needing advanced ticketing, asset

## Key features

### ManageEngine ServiceDesk Plus

- API
- Activity Tracking
- Analytics
- Asset Tracking Software
- Change Management Software
- Contract/License Management
- Customizable Reports
- Event Logs
- Help Desk Management
- Inventory Management Software
- Investigation Management Software
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Reporting
- Reminders
- SSL Security
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

### Mint Service Desk

- API
- Activity Tracking
- Analytics
- Asset Tracking Software
- Change Management Software
- Contract/License Management
- Customizable Reports
- Event Logs
- Help Desk Management
- Inventory Management Software
- Investigation Management Software
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Reporting
- Reminders
- SSL Security
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

## Links

- [View ManageEngine ServiceDesk Plus Profile](https://www.capterra.ae/software/179501/manageengine-service-desk-plus)
- [View Mint Service Desk Profile](https://www.capterra.ae/software/187044/mint-service-desk)
- [View Original Comparison](https://www.capterra.ae/compare/179501/187044/manageengine-service-desk-plus/vs/mint-service-desk)

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