---
description: Compare Okendo vs SmartCustomer and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Okendo vs SmartCustomer - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/31024/review-management/software) > [Okendo \<span\>vs\</span\> SmartCustomer](https://www.capterra.ae/compare/176189/184152/okendo/vs/sitejabber-business-suite)

# Compare Okendo vs SmartCustomer

Canonical: https://www.capterra.ae/compare/176189/184152/okendo/vs/sitejabber-business-suite

> Detailed comparison between Okendo and SmartCustomer. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Okendo | SmartCustomer |
| **Overall rating** | 4.9/5 | 4.4/5 |
| **Total Reviews** | 223 | 65 |
| **Starting Price** | $19.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Okendo

Okendo helps Shopify brands turn shoppers into Superfans with Reviews, Loyalty, Referrals, Quizzes, and Surveys. Trusted by 17,000+ brands like SKIMS, Rhode, and Oh Polly to drive growth.

### SmartCustomer

Online businesses of all sizes, across all verticals, looking to accelerate growth using customer reviews to boost their online presence, resulting in increased conversions and sales.

## Key features

### Okendo

- API
- Activity Dashboard
- Campaign Management Software
- Customizable Reports
- Dashboard Software
- Email Reminders
- Multi-Channel Campaigns
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reporting & Statistics
- Response Management
- Review Badge Management
- Review Monitoring
- Review Notification
- Review Request
- Social Media Integration
- Social Sharing
- Third-Party Integrations
- Widgets

### SmartCustomer

- API
- Activity Dashboard
- Campaign Management Software
- Customizable Reports
- Dashboard Software
- Email Reminders
- Multi-Channel Campaigns
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reporting & Statistics
- Response Management
- Review Badge Management
- Review Monitoring
- Review Notification
- Review Request
- Social Media Integration
- Social Sharing
- Third-Party Integrations
- Widgets

## Links

- [View Okendo Profile](https://www.capterra.ae/software/176189/okendo)
- [View SmartCustomer Profile](https://www.capterra.ae/software/184152/sitejabber-business-suite)
- [View Original Comparison](https://www.capterra.ae/compare/176189/184152/okendo/vs/sitejabber-business-suite)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Okendo vs SmartCustomer - Capterra United Arab Emirates 2026","description":"Compare Okendo vs SmartCustomer and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.ae/compare/176189/184152/okendo/vs/sitejabber-business-suite","about":[{"@id":"https://www.capterra.ae/software/176189/okendo#software"},{"@id":"https://www.capterra.ae/software/184152/sitejabber-business-suite#software"}],"breadcrumb":{"@id":"https://www.capterra.ae/compare/176189/184152/okendo/vs/sitejabber-business-suite#breadcrumblist"},"@id":"https://www.capterra.ae/compare/176189/184152/okendo/vs/sitejabber-business-suite#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ae/#website"},"inLanguage":"en-AE","publisher":{"@id":"https://www.capterra.ae/#organization"}},{"name":"Okendo","description":"Okendo is the customer marketing platform that helps Shopify brands turn shoppers into Superfans. By unifying Reviews, Loyalty, Referrals, Quizzes, and Surveys, Okendo makes it easy to showcase authentic customer feedback, reward loyalty, encourage advocacy, guide product discovery, and capture insights.\nTrusted by 18,000+ fast-growing brands, including SKIMS, Rhode, and Oh Polly, Okendo empowers brands to build thriving customer communities. With AI-powered insights, unified customer profiles, and 65+ integrations, Okendo helps brands personalize experiences, strengthen relationships, and drive long-term growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/07f9840e-9c19-45e3-bd32-ebc23be61728.jpeg","url":"https://www.capterra.ae/software/176189/okendo","@id":"https://www.capterra.ae/software/176189/okendo#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":223},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"name":"SmartCustomer","description":"SmartCustomer is a comprehensive review management platform that helps brands to elevate their online presence by collecting, monitoring, and sharing brand and product reviews. Businesses use SmartCustomer to easily gather authentic feedback and surface them across the channels that matter most, resulting in expanded visibility and the development of vital trust signals for buyers and AI commerce.\n\nBeyond review management, SmartCustomer provides deep customer feedback insights and NPS metrics to help brands make data-driven decisions and improve customer satisfaction. As an official Google Review partner, the platform enables businesses to leverage ratings to boost ad conversions, helping them stand out in search and shopping results, and optimize total ad performance.\n\nSmartCustomer currently supports over 60K brands in building connections based on trust and transparency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/95909d3d-6d61-47d0-af49-d1974f422adf.png","url":"https://www.capterra.ae/software/184152/sitejabber-business-suite","@id":"https://www.capterra.ae/software/184152/sitejabber-business-suite#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":65},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ae/compare/176189/184152/okendo/vs/sitejabber-business-suite#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Feedback and Reviews Management Software","position":2,"item":"/directory/31024/review-management/software","@type":"ListItem"},{"name":"Okendo vs SmartCustomer","position":3,"item":"https://www.capterra.ae/compare/176189/184152/okendo/vs/sitejabber-business-suite","@type":"ListItem"}]}]}
</script>